Is there an update to ensure your plugin maintains compatibility?

Hello, I keep on getting missing orders when I try to export my orders. My admins would bulk change orders to the processing status before exporting, and after exporting they will be switched to the completed status. For a bit of context we need to export quite a bit of orders in one go, about 40 ish orders at a time. As my admins were trying to export processing orders, some orders would not show up in the excel file.

I did not personally test out mass exporting on orders with the processing status since it would hinder my admins workflow. But I tried to export orders that did not show when my admin exported, the only difference was that I was exporting them when the status of those orders are completed. The orders that did not show up at first, did show up during my testing.

I tried to find if there were issues similar to what I’m experiencing by the support thread and found this thread. It seemed similar to what I was having now, but I do not have “Summary report by customers” mode on, so not the fix I needed.

I’ve updated the plugin to the latest version yesterday, but even now we’re still experiencing this issue. This is my plugin’s settings:

{
"now": {
"version": "2.0",
"mode": "now",
"title": "",
"skip_empty_file": true,
"log_results": false,
"from_status": [],
"to_status": [],
"change_order_status_to": "",
"statuses": [
"wc-processing"
],
"from_date": "2024-09-30",
"to_date": "2024-11-18",
"sub_start_from_date": "",
"sub_start_to_date": "",
"sub_end_from_date": "",
"sub_end_to_date": "",
"sub_next_paym_from_date": "",
"sub_next_paym_to_date": "",
"from_order_id": "",
"to_order_id": "",
"shipping_locations": [],
"shipping_methods": [],
"item_names": [],
"item_metadata": [],
"user_roles": [],
"user_names": [],
"user_custom_fields": [],
"billing_locations": [],
"payment_methods": [],
"any_coupon_used": "0",
"coupons": [],
"order_custom_fields": [],
"product_categories": [],
"product_vendors": [],
"products": [],
"product_sku": "",
"exclude_products": [
"905"
],
"product_taxonomies": [],
"product_custom_fields": [],
"product_attributes": [],
"product_itemmeta": [],
"format": "XLS",
"format_xls_use_xls_format": "0",
"format_xls_sheet_name": "Orders",
"format_xls_display_column_names": "1",
"format_xls_auto_width": "1",
"format_xls_direction_rtl": "0",
"format_xls_force_general_format": "0",
"format_xls_remove_emojis": "0",
"format_xls_row_images_width": "50",
"format_xls_row_images_height": "50",
"format_csv_enclosure": "\"",
"format_csv_delimiter": ",",
"format_csv_linebreak": "\r\n",
"format_csv_display_column_names": "1",
"format_csv_add_utf8_bom": "0",
"format_csv_item_rows_start_from_new_line": "0",
"format_csv_encoding": "UTF-8",
"format_csv_delete_linebreaks": "0",
"format_csv_remove_linebreaks": "0",
"format_csv_force_quotes": "0",
"format_tsv_linebreak": "\r\n",
"format_tsv_display_column_names": "1",
"format_tsv_add_utf8_bom": "0",
"format_tsv_item_rows_start_from_new_line": "0",
"format_tsv_encoding": "UTF-8",
"format_xml_root_tag": "Orders",
"format_xml_order_tag": "Order",
"format_xml_product_tag": "Product",
"format_xml_coupon_tag": "Coupon",
"format_xml_prepend_raw_xml": "",
"format_xml_append_raw_xml": "",
"format_xml_self_closing_tags": "1",
"format_xml_preview_format": "0",
"format_json_start_tag": "[",
"format_json_end_tag": "]",
"format_json_unescaped_slashes": 0,
"format_json_numeric_check": 0,
"format_json_encode_unicode": 0,
"format_pdf_display_column_names": "1",
"format_pdf_repeat_header": "1",
"format_pdf_direction_rtl": 0,
"format_pdf_orientation": "L",
"format_pdf_page_size": "A4",
"format_pdf_font_size": "8",
"format_pdf_header_text": "",
"format_pdf_footer_text": "",
"format_pdf_pagination": "C",
"format_pdf_fit_page_width": "0",
"format_pdf_cols_width": "25",
"format_pdf_cols_align": "L",
"format_pdf_cols_vertical_align": "T",
"format_pdf_page_header_text_color": "#000000",
"format_pdf_page_footer_text_color": "#000000",
"format_pdf_table_header_text_color": "#000000",
"format_pdf_table_header_background_color": "#FFFFFF",
"format_pdf_table_row_text_color": "#000000",
"format_pdf_table_row_background_color": "#FFFFFF",
"format_pdf_logo_source_id": "0",
"format_pdf_logo_source": "",
"format_pdf_logo_width": "0",
"format_pdf_logo_height": "15",
"format_pdf_logo_align": "R",
"format_pdf_row_images_width": "15",
"format_pdf_row_images_height": "15",
"format_pdf_row_images_add_link": "0",
"format_pdf_row_dont_page_break_order_lines": "0",
"format_html_display_column_names": "1",
"format_html_repeat_header_last_line": "0",
"format_html_font_size": "13",
"format_html_header_text": "",
"format_html_footer_text": "",
"format_html_cols_align": "L",
"format_html_header_text_color": "#000000",
"format_html_footer_text_color": "#000000",
"format_html_table_header_text_color": "#000000",
"format_html_table_header_background_color": "#FFFFFF",
"format_html_table_row_text_color": "#000000",
"format_html_table_row_background_color": "#FFFFFF",
"format_html_row_images_width": "100",
"format_html_row_images_height": "100",
"format_html_images_add_link": "0",
"format_html_custom_css": "",
"all_products_from_order": "1",
"skip_refunded_items": "0",
"skip_suborders": "0",
"export_refunds": "0",
"export_matched_items": "0",
"date_format": "Y-m-d",
"time_format": "H:i",
"sort_direction": "DESC",
"sort": "order_id",
"format_number_fields": "1",
"export_all_comments": "0",
"export_refund_notes": "0",
"strip_tags_product_fields": "0",
"strip_html_tags": "0",
"round_item_tax_rate": "0",
"cleanup_phone": "0",
"convert_serialized_values": "0",
"enable_debug": "0",
"billing_details_for_shipping": "0",
"custom_php": "0",
"custom_php_code": "",
"mark_exported_orders": "0",
"export_unmarked_orders": "0",
"summary_report_by_products": "0",
"duplicated_fields_settings": {
"products": {
"repeat": "rows",
"populate_other_columns": "1",
"max_cols": "10",
"group_by": "product",
"line_delimiter": "\n"
},
"coupons": {
"repeat": "rows",
"max_cols": "10",
"group_by": "product",
"line_delimiter": "\n"
}
},
"summary_report_by_customers": "0",
"order_fields": [
{
"segment": "coupons",
"key": "coupons",
"colname": "Coupons",
"label": "Coupons",
"format": "undefined"
},
{
"segment": "common",
"key": "order_id",
"label": "Order ID",
"format": "number",
"colname": "Order ID"
},
{
"segment": "products",
"key": "products",
"colname": "Products",
"label": "Products",
"format": "undefined"
},
{
"segment": "products",
"key": "plain_products_product_name",
"label": "Product Name",
"format": "string",
"colname": "Product Name"
},
{
"segment": "products",
"key": "plain_products_product_variation",
"label": "Product Variation",
"format": "string",
"colname": "Product Variation"
},
{
"segment": "products",
"key": "plain_products_qty",
"label": "Quantity",
"format": "number",
"colname": "Quantity"
},
{
"segment": "cart",
"key": "payment_method",
"label": "Payment Method",
"format": "string",
"colname": "Payment Method"
},
{
"segment": "cart",
"key": "order_subtotal",
"label": "Order Subtotal Amount",
"format": "money",
"colname": "Order Subtotal Amount"
},
{
"segment": "totals",
"key": "order_total",
"label": "Order Total Amount",
"format": "money",
"colname": "Order Total Amount"
},
{
"segment": "user",
"key": "user_login",
"label": "Customer Username",
"format": "string",
"colname": "Customer Username"
},
{
"segment": "user",
"key": "customer_user",
"label": "Customer User ID",
"format": "number",
"colname": "Customer User ID"
},
{
"segment": "user",
"key": "user_email",
"label": "Customer User Email",
"format": "string",
"colname": "Customer User Email"
},
{
"segment": "billing",
"key": "billing_phone",
"label": "Phone (Billing)",
"format": "string",
"colname": "Phone (Billing)"
},
{
"segment": "ship_calc",
"key": "order_shipping",
"label": "Order Shipping Amount",
"format": "money",
"colname": "Order Shipping Amount"
},
{
"segment": "ship_calc",
"key": "plain_orders__additional_wooccm2",
"label": "_additional_wooccm2",
"format": "",
"colname": "Tracking number"
},
{
"segment": "billing",
"key": "billing_full_name",
"label": "Full Name (Billing)",
"format": "string",
"colname": "Full Name (Billing)"
},
{
"segment": "billing",
"key": "billing_address",
"label": "Address 1&2 (Billing)",
"format": "string",
"colname": "Address 1&2 (Billing)"
},
{
"segment": "billing",
"key": "billing_city",
"label": "City (Billing)",
"format": "string",
"colname": "City (Billing)"
},
{
"segment": "billing",
"key": "billing_state_full",
"label": "State Name (Billing)",
"format": "string",
"colname": "State Name (Billing)"
},
{
"segment": "billing",
"key": "billing_address_2",
"label": "Address 2 (Billing)",
"format": "string",
"colname": "Address 2 (Billing)"
},
{
"segment": "billing",
"key": "billing_postcode",
"label": "Postcode (Billing)",
"format": "string",
"colname": "Postcode (Billing)"
},
{
"segment": "billing",
"key": "billing_phone",
"label": "Phone (Billing)",
"format": "string",
"colname": "Phone (Billing)"
},
{
"segment": "misc",
"key": "plain_orders__additional_wooccm3",
"label": "_additional_wooccm3",
"format": "",
"colname": "Order Notes"
},
{
"segment": "common",
"key": "paid_date",
"label": "Paid Date",
"format": "date",
"colname": "Paid Date"
},
{
"segment": "ship_calc",
"key": "plain_orders__additional_wooccm1",
"label": "_additional_wooccm1",
"format": "",
"colname": "Expedition"
}
],
"order_product_fields": [
{
"label": "SKU",
"format": "string",
"colname": "SKU",
"default": 1,
"key": "sku"
},
{
"label": "Item #",
"format": "number",
"colname": "Item #",
"default": 1,
"key": "line_id"
},
{
"label": "Item Name",
"format": "string",
"colname": "Item Name",
"default": 1,
"key": "name"
},
{
"label": "Quantity",
"format": "number",
"colname": "Quantity",
"default": 1,
"key": "qty"
},
{
"label": "Item Cost",
"format": "money",
"colname": "Item Cost",
"default": 1,
"key": "item_price"
}
],
"order_coupon_fields": [
{
"label": "Coupon Code",
"format": "string",
"colname": "Coupon Code",
"default": 1,
"key": "code"
},
{
"label": "Discount Amount",
"format": "money",
"colname": "Discount Amount",
"default": 1,
"key": "discount_amount"
},
{
"label": "Discount Amount Tax",
"format": "money",
"colname": "Discount Amount Tax",
"default": 1,
"key": "discount_amount_tax"
}
],
"id": 0,
"post_type": "shop_order",
"export_rule_field": "date",
"export_filename": "orders-%y-%m-%d-%h-%i-%s.xlsx",
"summary_row_title": "Total"
},
"profiles": [],
"cron": [],
"order-action": []
}

Hello,

I’ve got a site that adds a custom meta on an order’s line item (when customers add one) called ‘_Gift Message’. This value was always appended to the export automatically in the field called: “Product Variation”. When I updated to version 3.5.5 of your plugin it stopped working. I also just tested version 3.5.6 and that one doesn’t work either.

Any insight is appreciated.

Thank you!

Hello!

How can i export also stripe payment fees?

Hi,
I have been using your plugin for a while and out of a sudden when I try to export any order it shows this message. Nothing to Export. Please adjust your filters.

I updated the plugin but it remains the same.
I don’t know what could be causing this, if you could please help me it would be great.
Thanks a lot in advance.

Hi, we export woocommerce orders.
Strange enough, there is a difference in the number of export rows between the buttons: export vs export w/o exportbar.

How come?

I have a bit of a specific usecase here.

I’m using Advanced Checkout Fields to generate some additional fields for the user to enter ‘Names of submissions/Entry title’ at the checkout.

I would ideally like to be able to export the data having a new row for each one of these submission names.

It works like this, for example;

1. User adds 5 tickets to their cart.
2. At checkout, user enters a name for each ticket (submission)
3. Data is then exported and each row will be based on the quantity (5 in this example)
4. Columns would then be, (First Name / Last Name / Quantity / Entry Title)

Currently I’m getting it to export, but all 5 titles are in each row, whereas I would like a row for each entry title.

The metakey for each entry is unique and generates as (for example, in the case of 5 entries);
order_entrytitle_1_0
order_entrytitle_2_0
order_entrytitle_3_0
order_entrytitle_4_0
order_entrytitle_5_0


Could anybody assist with a way I could get this to export based on the above?

Thanks in advance

Hi, what are possible reasons for orders not being included on the export? I just can’t find or pinpoint the exact reason as when I do a bulk export some orders would be missing but if I only select the missing orders to export it works? What gives?

Please advise

I’m using the Advanced Order Export for WooCommerce (Pro) plugin and trying to customize the export to achieve the following:

• Goal: Export product sales grouped by product category with the total quantity sold for each category.

For example, instead of exporting individual order details, I want the export to look like this:

Category | Quantity Sold

Ticket1 | 29

Ticket2 | 32

Ticket3 | 50

I’ve noticed there is a Custom PHP code to modify output section in the plugin settings, and I’m trying to use it to calculate and display the total number of items sold per category, but I haven’t been able to get it working.

If anyone has experience using the plugin’s custom PHP feature to achieve similar goals, I’d appreciate any advice or code examples!

Hi there, is it possible to export booking dates from booked products in the orders?

Woocommerce Booking plugin.

Thank you

Jan

Hello, im trying to build an export that will have a structure like the image below.

https://www.dropbox.com/scl/fi/sexdx5ul21xh4s6kyc4il/Screenshot-2024-10-10-134437.png?rlkey=u7jphgu0o7xg74zcs2owmpfok&st=toqhifyy&dl=0

I tried Summary Report By Products which works great, but i cannot add the order id. Any suggestions?

I would like to have a field called ‘COD_total’. This field should replicate the value of the order_total when payment method is cash on delivery. If any other payment method is selected this field should have a value of 0. Then I would like to export the field as in Excel format like i do with any other fields. How may I go on achieving it with this plugin.

Hi, Is it possible to create a report for all sales using PayPal (for example)? Specific to the payment gateway used. Thanks

Hello,

I’m a using the WooCommerce Local Pickup plugin by thedotstore.

My goal is to export order data to Excel, including the customer’s chosen pickup location details. I reached out to the Local Pickup support team who provided the following meta fields for this purpose:

_dslpfw_pickup_location_id
_dslpfw_pickup_location_name
_dslpfw_pickup_location_address
_dslpfw_pickup_location_phone
_dslpfw_pickup_location_items

However, when I tried to enter these fields in the custom field mapping section (screenshot attached: [https://prnt.sc/v5I9woBTVvtX]), the information remains blank in the exported Excel (screenshot attached: [https://prnt.sc/neJR07UaJwOw]).

Could you please advise on how to correctly map these fields to ensure the pickup location details are included in the export?

Hi there

didn’t found the “GTIN,?UPC,?EAN, or?ISBN” in the exportable fields?

fantastic plugin by the way

Hello, starting today, when I try to export orders in WooCommerce, the Excel file is not downloaded as it was in previous days, but I receive a blank page with ‘there is a critical error on this website.’ Why is this happening? I’ve been using the plugin for a year without any issues until yesterday.

Hi

I’m looking for a way to add a field that shows specific user roles within the website when I export.

I’ve tried the built-in Customer Role field, but that only shows a single role and not multiple role.

Is there a PHP code that could be added under the misc settings that would show all roles?

Hello,

I was updating a site that uses this plugin and checked for its compatibility against PHP 8.1. During that I noticed that you are still using the PHPOffice/PHPExcel library to handle Excel files. PHPExcel was discontinued in 2015 and deprecated in 2017. Are you planning to switch into a more modern extension as PHPExcel will stop working with newer PHP versions?

Hi ??

Thanks for a creating such a time saving plugin , it really saves us a ton of time. Really well made.

Is it possible to have all the data output as one row? Currently all the order out put is added as pr. order with a list of the products in the order.

Our client system is having an issue with not having some certain meta keys on all the product lines.

• This topic was modified 2 months ago by devflashmarketing.

Hello,

I have ticked the box for “Export refunds” in “Filter by order”.

When I export the XLS document, refunds appear on their own rows only if I have not set a Date range (left the From and To boxes empty).

If I add a date range for the export, for example August 1-31, then the refunds does not appear in the XLS document.

Is this a bug, or am I missing something?

Thank you!

Best regards

Hello and thank you for this great plugin!

Is it possible to add a column that shows the VAT % of the order?

I sell to different EU-countries, and it would be great to be able to see the different VAT rates for the different orders.

Thank you!

Best regards

Good afternoon, first of all thank you for the usefulness of this plugin which is very useful.

I have a doubt that I would like to solve:

I have added some billing fields which are related to order refunds, which are as follows:

order_total_fax_refunded
order_total_tax_minus_refund
order_refund
order_total_inc_refund

I would like to know if there is a hook or an option to add the condition that these fields only have a value when there has been a refund in the order, otherwise they are empty.

Thank you. ??

Hello,

Sorry for my English, I’m French. I’ve installed the plugin
Advanced Order Export For WooCommerce plugin, I would like to know how to view the transaction bank fees. I use STRIPE and PAYPAL.

Could you please tell me how to do this?

Thank you very much

I want to export a report that is has column one listing the product name, and column two listing all the customers who have ordered that product. For example:

Product 1 | Doug, Jane, Cary
Product 2 | Doug, Christoper
Product 3 | Christopher, Jane, Stephanie

Any way to do this? The only difference is instead of “User first name” we will use “User Billing Address”

Hi, we recently migrated many orders to a new install and now the export does not work. It shows the error “Nothing to export. Please, adjust your filters” even then I put in an accurate time frame and/or order number range. Is there a way I can reset the plugin or something else I should troubleshoot?

I have Accowebs product addons plugin. I need to export orders to include the information from their forms on my product. I followed all the steps and exported the orders. The column headings are all there but only some of the information is in the exported sheet. Is there possibly a setting that I am missing?

Add on suddenly crashing the database every time I try to export a report. I’m guessing it’s to do with the add on not being updated yet for WordPress 6.6 (released mid July), is that in the pipeline and if so when will the add on be made compatible with the current version of WordPress?

Error from Server log:

Got error ‘PHP message: PHP Fatal error: Uncaught TypeError: mysqli_get_server_info(): Argument #1 ($mysql) must be of type mysqli, null giv…………ailpoet/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Store.php(41): ActionScheduler_DBStore->query_actions()\n#4 /home/923254.cloudwaysapp…’, referer: https://ginkgotattoosupplies.ink/wp-admin/admin.php?page=wc-order-export

• This topic was modified 3 months, 2 weeks ago by cononew.

Hi, im using YITH WooCommerce Product Add-Ons & Extra Options, before i updated that plugin i had field:
Product Variation
Number of Gerberas: 5 Gerberas | Complimentary Card Note: Happy Birthday Felicia! You are strong. You are loved.

And now after update I recieving this:

Number of Carnations: 6 Stalks (Large) | ywapo-addon-22-0: Dear Aunty Hanim,

So instead of Complimentary Card Note i recieve ywapo-addon-22-0.

First question is can you fix that in your plugin. If no can you write me code to rename that fields so i can implement that?
Basically all YITH addons are now named by meta field and not by name.

I’m trying to export my orders to excel file with the order numbers. I do not see an option anywhere for that. How do I get the order # for a customer to export on my excel file?

Hiya, so we have been using the plugin for the last 3-4 months with 0 issues (absolutely love the plugin) but recently when exporting as CSV it shows the stripe fee twice for example in the stripe fee instead of it showing (￡0.63.) it shows (0.63, 0.63) now the customer isn’t being charged twice and we are not paying twice so not sure where this is being retrieved from? Any help would massively appreciated