Hi team,

I’m very pleased with the functionality of your plugin – it’s incredibly useful! However, I’ve noticed an issue with the pricing calculation.

For example, when we set our printing service at 15 euros per piece, if a customer uploads three pictures, the total should be 45 euros. Instead, the displayed total is 405 euros. Could you please check if there’s a miscalculation or algorithm issue on your end?

Thank you!

The uploaded file does not appear in the checkout basket, does not appear on the order page, and does not appear in the order message via email!!

In certain circumstance (some kind of attachments) thrown in WP_ERROR.

Line 89 and 166 of class-wau-front-end.php

 89: $addon_id['media_url'] = wp_get_attachment_url( esc_attr( $attach_id ) );

166:  <span style="font-family: inherit; font-size: 0.8rem;">$media_url = wp_get_attachment_url( esc_attr($addon_id['media_id'])  );</span>

Solution:

89: <span style="font-family: inherit; font-size: 0.8rem;">$addon_id['media_url'] = wp_get_attachment_url( $attach_id  );</span>
166: <span style="font-family: inherit; font-size: 0.8rem;">$media_url = wp_get_attachment_url( $addon_id['media_id']  );</span>    

I purchased this plugin and it did not offer the features that my site needed. I’ve been trying to contact their support for the last three weeks via the email address and contact form on their website and no body has replied to me. Their number does not seem to work either. I cannot cancel my subscription from their My Account page nor can I remove my billing information from their system. This feels like a scam honestly and I would love help in cutting this service off from anyone who can offer please.

Hello ! I installed the free plugin version and it works great on the individual product page. However if a customer click the Add To Cart button on the main shop page, it bypasses the product page. Then if they go to the cart there is not mention of uploading an image for that one product. Is there a way to allow uploads on the cart or checkout page? Or can it be made if the customer clicks the Add To Cart button on the main shop page, to force them to add an upload or go to the product page ? Thanks !

Hi,

i am using the your plugin for customer upload the doc, but cant see that function after setup in the checkout and cart page, please advise

Hello,

is there a way to pass the uploaded file on cart with ajax add to cart on single product page?

Thank you.

Hi, I am experiencing an issue with the plugin where users can’t see the file they have uploaded on the cart or checkout pages, and I can’t see the uploaded files in the back end on the order details page.

I changed the “Add to Cart Action” to be “Default”, however that didn’t fix the problem

Hi,

when a customer uploads a file – and click on add to cart – there is a crictical error and nothing is in the cart

I have the latest version of the Woo Addon Uploads plugin. I’m using the Woodmart theme, and after activating this plugin, a file upload option appears on the product page. This feature also allows me to upload an image. However, after clicking the “Add to Cart” button, neither the cart nor the checkout page displays the image. Furthermore, the image is not linked to the order. I’m looking for help in resolving this issue.

• This topic was modified 1 year, 3 months ago by hm5138877.

Hello, I installed the plugin, the upload button and uploaded file can be seen from the product page, however, it does not appear on the cart page, order, and the backend. Could you help?

Hi,

I’d like the upload field to be mandatory for the end-user.

How is it possible please ?

Thanks

Hi, It works fine with the classic cart & checkout ([woocommerce_cart] &[woocommerce_checkout] respectively). But I prefer woo blocks, They offer a modern cart and checkout pages. Thus, the ‘Uploaded file image’ does not appear.

By the way, thanks for offering this feature for free.

Hello.

I get this error: “There has been a critical error on this website.” when uploading an image on the product page and then adding it to the cart. Please could you help me with this issue.

Thanks.

Hi,

Im using File Uploads Addon for WooCommerce for my two commerce sites and its so good for my bussnies.

Im going to make a another site for commerce again but ? have a problem for this site. I need to use File Uploads Addon for WooCommerce plugin just for one product. How can ? make this ? Is there any settings i can change ?

Hi is it compatible with multivendor platform. I’m using WCFM and the main order is splitted in separate orders for every vendor. And also did my vendor will have the option to enable / disable it for products in vendor dashboard? I know the second part of my question is only in pro version but I wanna know. Thank you

Hello, I need help with WooCommerce addon uploads pro. When I’m going to PRODUCT – FILE UPLOAD SETTINGS – I have empty window so I can’t set up multiple uploads on my product.

I’ve applied the upload button to various specific products, but for some reason the ‘upload’ shows as a grey box in the checkout. And when the order is placed, it is not shown in the order.

Any idea how I get around this?

This plugin moves my product volume and add to cart button off the page

Hello,

I can add the file upload functionality to my website to offer a product customization, but the file uploaded does not appear on the order when paying nor in the order section in the back office when already payed. Same happens with all products.
I have no means to know how to custom my clients products this way.
Could you help me please ?

Thank you so much in advance

• This topic was modified 2 years, 3 months ago by maub89.
• This topic was modified 2 years, 3 months ago by maub89.

having issues on a site with this plugin installed. If I don’t upload a file, but click add to cart it works fine, but if I upload an image, then click add to cart I get a “There has been a critical error on this website.”

Anyone else having this problem or have any ideas how to fix?

Hi, thanks for this plugin. I need to filter this plugin for some specific variations in product, the soluciton for an specific products not work in this case

How can Upload image On specific Catogery Product

Hi,

I only want to use the function in one product. I have seen your code to use in code snippets but it doesn′t work. Please, Could You see if I have wrotten something but in the code? The ID’s product is 1512:

add_filter( ‘wau_include_product_ids’, ‘wau_include_only_product’, 10, 1 ); function wau_include_only_product( $pids )
{
return array( 310, 315 ); // array(1512)
}

Thank You so much, regards,

Hi there

Just installed your plugin and activated,and it took a while but, I found it in the dashboard of woocommerce under “manage setting” but can’t see any documentation on how to place it on a page?
Could you explain how I go about making it work?

Thanks
jb

Tengo un problema con el plugin y es que cuando un cliente solo sube una imagen a un producto a la hora de generar el pedido a mi me llega que ha subido la misma imagen a todos los productos. Lo cual no se cual es que hay que modificar

I have installed this plugin and I have tested the plugin and found that no uploaded image displaying in cart, checkout, or in the order of a customer in the admin. Please assist.

• This topic was modified 4 years, 5 months ago by razarehman56.

Hi there,

I understand that in a previous reply you was able to add:

function addon_uploads_section(){

global $product;

$products = array( ‘675’ );

$addon_settings = get_option( ‘wau_addon_settings’ );

if( isset($addon_settings[‘wau_enable_addon’]) && $addon_settings[‘wau_enable_addon’] === ‘1’ && in_array($product->get_id(), $products) ){
$file_upload_template =
‘<div>’ . _e( ‘Upload an image:’, ‘woo-addon-uplds’ ) . ‘<input type=”file” name=”wau_file_addon” id=”wau_file_addon” accept=”image/*” class=”wau-auto-width wau-files” /></div>’;
echo $file_upload_template;
}

}

In order to limit to specific product IDs. Do you have an add_filter() that you can use in functions.php instead of editing the plugin files?

Thanks

Hi,

Can I translate ‘upload an image’ somewhere? I installed Loco Translate, but cannot seem to find this string.

Thank you in advance.

Is there a way to show a progress meter for files being uploaded?? It would be nice if the user could see that their image is being uploaded.