Hi .

Is it possible to add extras to a service with additional charge to be added when checking out . I have a scuba diving booking sites and I want to add some rental diving equipments when checking out like mask, fins, snorkel or suits with equivalent price value that will be added to the total amount that the customer will pay .

This might be the function that is missing with this plugin .

Let me know if it is possible . I want to shift from Amelia to this plugin though Amelia have this function , they lack the autolock service function .

Or is it available on PRO version ?

Thanks .

• This topic was modified 2 days, 9 hours ago by coatedpill.

Hello, I’m using Webba booking for table reservation in a restaurant. Is there a way to disable same day booking? I don’t think I can use preparation times as it requires a specific duration, yet it’s not 24 hours, is it?

Hello,

Is there any way to embed a video on the thank you message? I tried to paste YT iframe that but apparently it doesnt work.

It doesnt have to be Youtube though.

Thanks in advance,
Sylvia

Guys, my customers would like site visitors to see the calendar while Booking as it would be useful to see ahead without having to try booking each day – obvious I suppose : )

Can this be done please? Perhaps a snippet?

Ian

Guys,

I have added three services (rooms to be booked either individually or together) and these can be booked in hour increments. Eg Main Room (hourly)

Sometimes the rooms need to be booked for a day and clicking 8 time slots is a pain. I have tried creating another service for the Main Room but labelled daily. When I make a booking for a date where an hourly booking has been made it deletes all the hourly bookings on that day?

How do I make it so if an hourly booking has been made an daily booking cannot please – and it also not delete any hourly bookings on that date too!

Ian

Hello,

Where can I access my invoices for Webba plugin?
Kind regards,
Sylvia

Hello!

I have noticed the following phenomenon:

I have set up my services in such a way that on the one hand a maximum of 6 people can participate per service and additionally in such a way that a maximum of 6 places can be booked at the same time, regardless of the service. Simply put, 6 “seats” are available at all times.

In some cases, however, free seats cannot be reserved in the system.
This behavior occurs when:
Service = 2 hours
Booking 1 from 16:00 to 18:00 – 5 seats
Booking 2 from 18:30 to 20:30 – 1 seat

Now the following Booking 3, even though it would be possible, cannot be booked in the system/ isnt shown.

Booking 3 from 17:00 to 19:00 – 1 seat

I assume it has to do with the fact that the time span of Booking 3 partially covers the other two bookings and the first two bookings already contain 6 seats.
Nevertheless, booking 3 would be possible, as all 6 seats are never used at the same time in booking 1 and 2.
In my case, this missing booking option is a very big problem.

If you have any questions or queries, please do not hesitate to contact me.

I hope to hear back from you, thank you very much and best regards

Sven Müller

Hello there,
I’m trying to type some services in greek, as you can see on the screenshot the greek characters are replaced with question mark (?) is there any issue with my setup or your plugin is not supporting greek at the moment?

You can copy following for replication:
Δοκιμ?

Thanks in advance for your reply!

• This topic was modified 1 month, 2 weeks ago by printall.

Hi, my customers just notified me, that the booking form does not display duration and price of the session in the service selection process on a mobile device, there′s just icons, but no numbers. Desktop works well, so I′m not sure, how to fix it.

Hello,

We’re using webba in multiservice mode. We have a few (6) different services, and would like to have them checked / selected by default on first step, so that user just uncheck some if s·he really doesn’t want to see it.

I can easily use some js for this :
jQuery("input.wbk_service_checkbox").prop( "checked", true ).trigger('change');

but would love a native feature if it exists ??

Hello,
I have some questions about the functionality, whether in the paid version (if there is such an option) or the free version.

1. can I block registration for logged-in users only? I want the calendar to be visible to everyone, but only after logging into your account will you be able to create a reservation.
2. is there an option to make the search for users by users in wordpress and not those data that are filled in the form (by non-registered users)?
3. is there a shortocde, or any other way to have the customer’s account display their past and future reservations along with the ability to click the “cancel reservation” button if the time until the reservation is equal to the one set in the options?

Hello

I want to set start times for my services with a duration of 2 hours:
9.00-11.00
10.00-12.00
11.00-13.00

Unfortunately, this is not possible, because when trying to save in the Scheduling of service, a message appears: Please, remove time range intersections. Is it possible to allow time range intersections?

Rules: Only one customer can book certain time, selecting 8-30 people as the number of participants.

There is also a small problem with the translation “Available spots” is not translated into English and remains in Estonian as I have translated it into Estonian in Wording/Translation.

Is it available to create overlapping time slots?

Rgds
Jane

Hello, please help fix an issue. When a customer booked a service it appears in Bookings in admin area, after few minutes it disapears from Bookings. My site is in miltisite mode.
Please help

Regards
Mykhailo

Hello, when I click on service item and expand the description with Read more button the text becomes grey and it`s hard to read.
Please help fix this issue, in which javascript and css file change the color to white when I click on service item.
Regards
Mykhailo

Hello,

I know I have already asked you this question via e-mail. but I would like to investigate a bit further. I would love to work on source tracking of bookings in Webba. Last time you recommended me the following solution:

Webba is integrated with?Contact Form 7, if you can add UTM tracking to Contact Form 7, seems you can add it to the Webba Booking Form. I did some research and found these articles:

https://docs.utmgrabber.com/books/contact-form-7-integration/page/contact-form-7-utm-tracking

https://utmstar.com/contact-form-7-utm-tracking/

I followed this path but unfortunately it doesn’t seem to work.

I managed to install Contact Form 7 and add UTM parameters there correctly. I also managed to use a connect a form created in contact form 7 to a Webba service. 

The thing is that (or at least it seems to me) that the problem is that technically a Contact Form 7 is not submitted whenever a Webba reservation is made. Webba seems to only use Contact Form 7 to create fields but not to submit the form itself. 
I even installed a plugin that stores Contact Form 7 submission to double check that and it never received any submissions when making a reservation via Webba.

If only there was a way to add a a hidden field with a class that would gather UTM’s as below:

and then make it appear in email confirmation sent to admin

In the meantime I also found out that there is a “custom field” field by every booking that is empty, despite the fact that I am using custom fields in a form. Perhaps there would be a way to transfer there utm data, hmmm…

So far I try to match utm_source and time tag in GA4 with time booking in Webba but it’s not perfect. E.g . whenever there is more than 1 bookings within the same hour, seemingly there is no way to recognize which one is which.

Kind regards.

Sylvia

Good morning:
First of all, excuse my English, it is not my native language.

For a few days now, the reservation form has appeared without styles and with fields that I do not use, such as the service selector.
I have cleared the cache of the site, the browser… and nothing changes, I have tried changing the selections in the advanced settings, but there is no way.
I have attached the testing URL, the form appears when you click on the reserve button, it is not the pop-up window either, I have tried putting the shortcode directly on the page and it happens the same.

I appreciate any guidance or help.

Thank you so much,

Hi,

The email that we recieve as confirmation and others does not have the information appearing. It remains a hashtag.

New booking of #service_name

It appears as is without fetching the service name which is supposed to be. Please help.

Many thanks,

Alan

Hello,

It seems that on Zoom you cannot run more than 2 simultaneous meetings (you can book them, but not start them). Our company has more than 2 employees who often have meetings at the same time.

I wonder have you ever tried to figure out the best solution in this situation? Is perhaps integration with any other meetings platform possible? Or maybe is there any workaround on the Zoom end?

For the moment the communication to our customers is rather chaotic. We would love to keep on adding the automatic zoom meetings to reservations BUT it doesn’t make much sense if we cannot run 2 meetings at the same time as we have to manuallt reroute users to Google Meets or MS Teams.

I would really appreciate your advice!

Kind regards,
Sylvia

Hello,

Could you please help me to turn off the autolock bookings? I switched it off in bookings settings but it seems as if it was still on.

I would like to set it up in such way that booking of a time slot of one service won’t block all the other services for the same time slot.

Thank you in advance!

Sylvia

Hi,

Does anyone know how to change the date/time format on the booking confirmation page and in the confirmation email?

I would like this:
augustus 30, 2024 om 2:00 pm

To change into this:
30 augustus 2024 om 14:00

Thank you!

Hello,

Is?#zoom_url placeholder available?in reminder email notifications? Or is it just in confirmation email? I am asking as the?#zoom_url placeholder?is not listed here:?https://webba-booking.com/documentation/placeholders/

Kind regards,

Sylvia

Hello,

I just realized that I am not receiving confirmation email notifications after booking (neither me nor my customers).?

Perhaps it is worth mentioning that so far the confirmation notifications have been working flawlessly.

On the other hand, email notifications sent after payment are processed as usual. Any ideas? Is it sth on the server end? I would appreciate your urgent support here.

Kind regards,

Sylvia

Hi,

I’ve tried to integrate an SMS notification, but it doesn’t work at all. I followed your steps in the video you provide, but I don’t receive any text message, no matter if I enter my phone number starting with “0” or if I use the countrycode +49
Thanks
Ulrich

Does this plugin support credit system?

My user will purchase a package of credit and utilise during booking. If any cancellation, it will be refunded via credit.

Thanks

Hello, thanks for your help before and somehow I end up needing your advice again. So the problem is I’m using Multi-Scroll widget from a plugin named “Premium Addons for Elementor” and instead of adding the shortcode directly to the main page, I have to add it to the Elementor Template and use the templates with the widget. The booking calendar is loaded properly, but after I chose the date and time and press confirm button to move to next step, nothing happened. Even when I chose “move automatically to next step” in Webba settings, nothing happened as well. I added the shortcode to a blank page and they still work perfectly, so I assume the problem lies with the widget and how I used the shortcode inside Elementor template.

Do you have any idea why it happened? Right now I don’t add the booking on the main page and decide to use direct link to the page with booking form only. I understand the problem doesn’t lie with Webba plugin, I just wonder what can be the cause of it.

I tried everything for file attachment but its not working. please help me with it.

https://ibb.co/FhsvH6Q
https://ibb.co/Xxyjvvr
https://ibb.co/bRX2M8Q
https://ibb.co/ZVtkhyv

Hello,

I am looking forward to purchasing the plugin. However, I need to clarify 3 things first.

1. Is Webba an Iframe? I mean will I be able to track in Google Ads all the microconversion during the booking process (form view > selecting a service > purchase)?
2. My business is located in Poland therefore I need to provide local payment options for my customers. I wonder how does the Woocommerce integration work in that matter? If I integrate Webba with Woocommerce, will all my payments methods that are currently integrated with Woocommerce, also be available within Webba plugin?
3. Does Webba plugin allow setting different availability per day? E.g. I would like to set default hourly availability throughout the entire week, but I would also like to have the possibility to switch off certain days (e.g. holidays).

Thanks in advance for your help!

Kind regards,
Kamil

• This topic was modified 3 months, 4 weeks ago by respirit.

Hi,

I am just evaluating the plugin. I’ve created 3 services, each services has a maximum booking count of 2. When I test the booking I select “Service 1”, it shows the 2 available slots (my booking slots are set to 1380 minutes as I want to book the entire day). I then make two separate bookings of “Service 1” on the same day, I can see the bookings in the back end ok. If I select “Service 2” from the booking form and then select the same date as I booked “Service 1” it doesn’t show me any available slots. If I change any of the service max booking counts to 3 then I am able to book another slot on the same day. As the services are separate I would have expected to be able to book multiple services on a given day? Is there a setting I’ve missed?

Thanks

Hi,

As I’m going through the setup / configuration of the plugin, my last issue is the summary / confirmation email. I can’t find a way to send all the booked slots (in case I’m in a multiple services setup). I digged the doc but did not find anything helpful. Do you have some sample template which would work with such configuration ?

If not, is there any hook to customize the email ?

Thanks again ??

Hello,

I’d like to customize how the plugin is displayed to users a bit more. Here are a few questions, just in case you have solution for them :

1. In service selection (when in multi service mode), I can’t find a way to customize the “Read more” text (while I can customize almost everything else)
2. I’d like a more compact view in multi service mode, each service takes a lot of height. I’d like to compact it by, for ex, putting the duration on same line than service title
3. On the date/time choice tab (2nd), I’d like to be able to remove the first date selection input (the one which display a calendar when you click on it). I could do it with some CSS tricks but the fact they don’t have really specific class or id does not help (have to play with child-n / sibbling, not the most reliable)
4. When a service can have multiple person (I set most of them to a min of 1, max of 2, each person can only book 1) and the name are displayed, there is a layout difference between slot without booking (text is vertically centered) and one with names (which fills the whole container and looks aligned on top). Could look better to have all of them vertically aligned on top, so time / available seats would be aligned the same, no matter if there is some name or not
5. Still on the same tab (2nd), I’d like to have the duration of each service near the service title, it’d help to remember how long the slot is without having to display end time on all slot, which burdens the layout
6. Last (but definitely not least) for the 2nd tab, I’d love to be able to set specific description / details on specific time slots. Right now I have to split them in multiple services. Being able to add specific description to some slot would solve this, but I do understand this looks like a big feature to implement.
7. Would love a summary of all slots on the last tab, as while you scroll down to select slots in the 2nd tab, you hide the list of selected slot
8. I don’t care about phone / comment. I ‘ve seen you integrated with contact form 7, but the example shows that you have to put them back. Once again I could hide them with some CSS, but would love a bit more customization option here.

Thanks again for this awesome product ??

• This topic was modified 4 months, 1 week ago by sp4rky35.