Rating: 4 stars
Nice Support!
]]>Rating: 5 stars
VikBooking is a full-featured booking plugin, capable of handling fairly specific configurations and customer requirements. It’s fully customisable and once you understand how it works, it’s pretty simple to use.
Its administrator interface is intuitive. We were a bit lost at first, and called on the support team a lot to help us, especially as our client wasn’t particularly easy to deal with!
VIK support is just exceptional: they respond to every request, do their best to help, and above all, respond within hours of the requests. We’ve opened dozens and dozens of tickets, and they’ve never let us down. They were patient and professional.
We’d like to take this opportunity to thank Giulia and Samuele in particular, who responded to our most specific requests.
We recommend this plugin with our eyes closed, and we are now going to use another of their plugins, Vik Rent Items, with complete confidence.
]]>Rating: 5 stars
Switched to this from another top booking system after having used for years. This Vikbooking system is far and away the best booking plugin for reports and stats (no one even close), and the dedicated 2-way syncing with the Channel Manager for other OTAs is insane, never seen a booking system so tightly integrated before. Not to mention all the other features and doesn’t feel heavy in back or front-end.
A few features here and there that would be nice to add or modify in future updates, but will only help it extend the lead over others. Very satisfied!
]]>Rating: 5 stars
Give it a try first it is very promising
]]>Rating: 5 stars
The plugin works very well. The support deals with the requests within 24 hours. I can recommend it without reservation.
Dear team keep up the good work and surprise us with new features.
Rating: 5 stars
The Vik Booking plugin works brilliantly, originally we was looking at how to integrate a booking system and a mail system, then found this. It does everything and a lot more, some which we will never use, others might and neat options that just make bookings so much more fluid.
We also got the Booking.com addon so that booking made there can update the calendar, again works every time.
When we’ve had an issue support have fixed the problem or given guidance on how to resolve the problem.
Without hesitation I would recommend for anyone that requires a booking system for a holiday let, hotel or like us just a small 3 room B&B,?
The support we’ve received from everyone, we cannot thank you enough for the help.
]]>Rating: 5 stars
This plugin is excellent for hotels, apartments etc. Although I didn’t end up using it because we moved to a management company that deals with the bookings, I can acknowledge that this plugin had everything we needed. From managing the bookings, to setting up seasonal prices etc, to printing invoices etc. I would like a bit more customizability in some aspects of the plugin, but I contacted their support team and they are eager to help you. They suggested solutions, and even offered to check my issues themselves for me! They even let me know that the next Vik booking patch (1.6.0) would bring a lot of new QoL features.
Although I didn’t end up using their plugin, which was none of their fault, they issued me a refund (I had purchased it for only a few days) with no problems. That to me, sounds like a company that cares about its customers and they truly try to make sure you are left satisfied.
100% would recommend and If you were on the fence about buying it before reading this review, then simply go to their page and purchase!
P.S. Marco and Cesare from the support team, you guys are awesome, keep it up ??
Rating: 5 stars
I’m really impressed. I started to use that plugin at 2020 and it’s been a reliable partner through this time. Extremely great support and does even more than it says. The whole team is amazing and they really helped me get the job done. Keep it this way guys you’re awesome!
]]>Rating: 5 stars
As a beginner, I had some struggles when starting out my project with VikBooking. The plugin itself is very intuitive, but there were some issues related to Gutenberg. The support offered by vik was incredible. For each of my three questions I heard back a maximum of 30 minutes later. Answers were extremely detailed and written according to my missing knowledge of html. Support team member M. even took the time to fix an issue within my wp-dashboard. I recommend everyone to use this plugin, the backend is super practical and, with some support from the team, there is almost no boundaries.
Be aware that you should be comfortable with CSS – don’t forget to do all your CSS in the vik-booking backend!
]]>Rating: 5 stars
I have one unit which I let out as a holiday let in the Isle Of Wight but I use several channels. I needed a solution that would allow me to update all of them all together, whilst syncing with the website.
VikBooking and E4JConnect was it!
I’m not very IT literate when it comes to configuring and setting up software such as this but I have worked my way through it and after a couple of days, I’m 90% there.
It SHOULD NOT go without mentioning the support I have received from the developers. They are extremely professional, they have thought of everything that someone like me needs and more!
I tried other channel managers but they were simply that, channel managers. VikBooking and E4JConnect is a match made in heaven, and for the price you can’t go wrong.
I don’t really know what else to say, these plugins are superb and with the support you receive, you’ll be hard pushed to find a better solution, whatever the price.
Thanks folks!
]]>Rating: 5 stars
Basically the Best Booking plugin with the best support team.
Easy to configure, fast, efficient and with a perfect support team that will guide you through all the process. I’m glad to be a PRO user, 100% satisfied.
Rating: 5 stars
I can sleep now in my home and this plugin will manage my business and auto confirm and run my hotel with all bookings.
Thank you guys for this plugin , and i trust your experince.
Mohammed Alkhaledi
]]>Rating: 5 stars
We use this plugin and the channel manager for three years now and we couldn’t be happier! In fact, it gave us exactly the freedom and flexibility a small hospitality business needs, with or without OTA partners.
]]>Rating: 5 stars
Ormai 6 mesi che utilizziamo il sistema e ci troviamo alla grande. Ha tutto quello che ci serve per la gestione quotidiana della struttura. Ogni aggiornamento vengono aggiunte nuove funzionalità e il support è super disponibile.
]]>Rating: 5 stars
I have used vikbooking in both joomla and wordpress version. This is a great product that does what most hotel/hostel business want to keep in-house. Having a great product is never enough without dedicated after-sale support. My personal experience with their support team has been positive throughout. It has been quick and to the point. I also see that their effort has never ceased in constant improvement in their product even though it has been out in the market for years. It shows that they listen to their customers’ needs and strive to give something of value to all future customers. Two thumbs up.
]]>Rating: 5 stars
I bought the VikBooking Pro plugin first, then the Channel Manager, then an e4JConnect subscription for a client that needed to manage reservations for a small 5-bungalow property in connection with Booking.com.
After a brief learning curve and some great customer support on their part, the hotel receives bookings both directly and in sync with their main channel so we are very happy with the end result.
The UI is friendly and simple enough for any private villa or independent multi-room property. It also adds the needed pages to your WP site. If you’re just getting started, this is a good easy-to-learn solution.
As far as pricing, if all you need is the booking engine -VikBooking Pro- and a simple way for customers to pay for their reservations online, it’s fair as it comes with the ability to take payments through PayPal.
If you need to manage additional channels and payment gateways, take the time to read through all of the options as the costs will rack up once you begin adding all the extras needed to fully operate a hotel successfully.
E.g.: The booking engine, the channel manager, the required e4jConnect subscription(s) needed per channel (Airbnb, Booking.com, etc.), plus any additional payment gateway such as Stripe.
Overall, I give it 5-starts for its easy setup, ease of use, and in a big way, the over-the-top customer support provided during our setup. I will be recommending them again for future projects.
]]>Rating: 5 stars
Great plugin, really well thought out. This deserves way more credit than it gets!
]]>Rating: 5 stars
The plugin offers tons of great features. I would highly recommend using it for your hotel booking website.
]]>Rating: 5 stars
Very powerful plugin, with a user friendly interface and easy to manage but above all a level support that allows you to face any type of problem.
]]>Rating: 5 stars
Can handle a lot of rooms and had a good vision of them. Easy managment.
]]>Rating: 5 stars
Super support, update 1.4 is top still lacking a lot of features (accommodation filters, management of payment balances …) to better manage several accommodation.
]]>Rating: 5 stars
Great pluguin, i find all we need.
Support response in max 24 h. I highly recommend.
Rating: 5 stars
Great solution with an excellent affordable price. Great and very responsive support also (within the day you get an answer or even more). Looking forward for next updates including further improvements.
]]>Rating: 3 stars
I have to admit that this plugin is working, but the code behind it have nothing to do with WordPress standards.
It is just row php import from Joomla. It is terrible to customize the “views”, file structure is not by WordPress plugins standards, translations too, getting titles, links and images also.
I understand that this WP version is probably a side project for VikWP and they are focused mainly in Joomla, but you better do it right or remove it. I bought the pro version, which is not cheap at all (140 euro) and I get this…
]]>Rating: 5 stars
It is amazing how many features this plugin has, not to mention the very helpful support team! You may need to invest some time in order to understand its functions (there are so many) but it is a complete solution for hotels!
]]>Rating: 5 stars
Excellent!
]]>Rating: 5 stars
I found a very professional support staff, best assistance ever!
The plugin is very complete more than I can immage.
Very easy to set up with a lot of functions.
So happy for the purchase it is an awesome product with high level of support!!
Good job Guys
Rating: 5 stars
Reliable tool for accommodation business, very good, detailed, attentive and quick response of the support team. The main advantage from my point of view is the package 2 in 1: you get your website and channel manager together. Good service! Recommend for use, 100%.
]]>Rating: 5 stars
Full functionality, great support, all features. Highly recommend!!!!!!
]]>Rating: 1 star
Nach dem Kauf des VIK channels und dem Versuch die Plugs zu installieren, der kl?glich gescheitert ist, aus Kompatibilt?tsproblemen gibts nicht mal Geld zurück. Sehr Kundenfreundlich, nicht.
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