It seems this plugin does not support the latest version of PHP of WordPress as it causes the site to break
]]>I tried out some stuff with version 2. As far as I can tell, emails are only sent when then admin provides feedbackk.
Thought everything was working smoothly, customized some texts and stuff. But I found out now that if another user provides feedback, no emails are sent. Not to me/admin and not to the user.
I do like the new flow, but I don’t want an email sent to the user. Couldn’t really figure out how to customize that.
But long story short: it doesn’t work…
]]>Hello,
I found your plugin and looked like a great option.
However, on https://mealprep.hostingmidland.com/ the site I have it installed on, the “feedback” button is behind most of the design elements.
If you scroll down, you can sometimes see it. However, if you head to the login page https://mealprep.hostingmidland.com/login/ it shows just fine and works without issue.
Any advice?
]]>Hi, I would like to change the default location of the feedback button, possibly to the left side of the screen. Is there a way to change the button location? Thanks!
Stephen
]]>It can be nice to have Recapcha for non login users
thanks
]]>this plugin is great, it’s just really sad screenshots are stored in the wp-admin folder. this causes big problems.
The right thing to do would be to store them in the wp-content/uploads/ folder. Your plugin should create a folder for himself (wp-content/uploads/user-screenshot/).
I actually modified your plugin in order to do that and I highly advice you to change this ASAP and I noticed a “@todo Revisit file handling.” in your AjaxHandler code.
regards
Hi,
Thank you for sharing your work.
I tried the development version and really liked the way the plugin works. I see you have plans to extend it to gather feedback as a custom post type in the WordPress admin.
I’m trying to make it work with a support ticket solution like Catchers, since it would make it possible to log and reply to feedback inside WordPress. Catchers also lets you have an external email flow that the plugin can fetch and log inside WordPress, making it useful for logging issues and having several different agents responding to issues.
I have a problem with this flow though. I need the From email address to be the users’ and not the site’s email address, so that one can make a direct reply to the email, not having to edit the To name and address, like we have now.
Is it possible to change the From email address to be the user’s email address?
Thanks.
]]>Thank you very much for all your work in developing this plugin. Because the screenshot taking was not working well for me (maybe because of my theme some CSS elements came up distorted on the picture), I downloaded and tested version 2. However there is a bug: after sending the feedback, it shows an error saying that was a problem sending the message BUT my developer does receive the email.
]]>Hi, this is an amazing plugin thank you so much. I want to change the text on the feedback button to say “Report Error” (or something like this). Is there a way to do this? Thank you so much!
]]>Hey guys,
Logged in users are sending me feedback but there is no email so I can reply to them back or just check some option to say the problem was solved.
I want the email to be a prerequisite before sending feedback.
Example:
Name: A
Email: No proporcionado
Browser: A (A)
Cookies enabled: Sí
Visited URL: https://portuguesnativo.philipebrazuca.com/my-courses/
Site Language: es-ES
User Languages:
Additional Notes: test
is there any way of doing it?
the only settings a found for this plugin was
User Feedback
Configure where the User Feedback tool should be loaded.
Display Options
Load for non-logged in users
Load in the WordPress admin
Thanks a lot for your help.
]]>Hii,
i need to add the feedback form menu in our menu . Can you let know the solution so i will add it in the our menu.
Thanks,
]]>Hey!
Just added the plugin to a project with a lot of mobile traffic, we would like to get feedback from.
But the pop up doesn’t scale down to small screens.
Greetings
derRALF
Hi,
I found a security risk in your plugin.
Screenshot store in wp-admin folder and this is not secure. Please fix it, for example use WordPress temp folder for this or just do not store these images ??
Thanks!
Feriman
Hi,
I’m using your plugin and found some bugs.
Please try send “another feedback” after first one sent on my website: Blogginger.com
I can do that.
Could you fix or investigate this issue?
Thanks!
]]>Hi there,
As known, the user info is not supplied in the e-mail. Having read through other posts, I understand this should be fixed in the next release. Earlier, it’s been suggested that the update will be around WordPress 4.6. Now, that’s been a couple of weeks already.
Any updates?
]]>Love this simple plugin – are you still developing it?
I was trying to get anonymous user feedback to work by adding
add_filter( ‘load_user_feedback’, ‘__return_true’ );
to my child-theme functions.php but it does not seem to change behaviour of the plugin (feedback tab doesnt show up unless logged in).
Any idea what I could be missing? Did you do a new version with a settings page?
]]>After installing the plugin, the feedback button appeared on my site. I seem to be able to enter feedback, but I’m not receiving an e-mail? I’ve tried it with my admin account and with a test account (member).
I’m afraid it might have something to do with the original admin I deleted. Someone else got my domain and host. I was later added as administrator. I wasn’t getting the feedback e-mails so I deleted his account. Tried it again, but still nog getting anything.
So who is supposed to get the e-mail? The original admin? The one with username ‘Admin’? What setting decides this?
]]>In your docs you say the user_feedback_script_data filter can be used to modify the copy. I looked through the code for version 1.1.1 and found no mention on it.
The closest thing I found was the user_feedback_support_data filter but that doesn’t seem to do anything useful.
Is there a dutch language file?
]]>I noticed I was not that receiving User Name, Email, Browser etc. in received emails.
So tested User Feedback myself as non-logged used supplying all info and got only following info in email.
Name: A
Email: (not provided)
Browser: A (A)
Cookies enabled: Yes
Visited URL: https://example.com/page-visited/
Site Language: en-US
User Languages:
Additional Notes:
Testing User FeedbackThanks for this useful plugin.
I would like to provide only a text feedback, so how can I skip or hide the ‘screenshot part’ of the plugin?
In the Controller.php file, I’ve put in comments lines 308 to 342 but it completely disables the plugin.
Thanks in advance,
]]>Hey Pascal,
Seems like the plugin stops working on WP 4.4. Can you please test it? Thanks!
Great plugin!
Since it doesn’t work so well in mobile yet, is there a way to disable it on mobile devices other than display: none, so php/scripts don’t run, etc?
Thanks!
]]>I would like to translate the plugin, as my users don’t speak english.
But the translation won’t show up.
I tried everything – Loco Translate, Poedit, debugging, deactivating plugins, deactivating/activating User Feedback, checking the language settings in the backend, switching themes, deactivating functions. Nothing works.
The files are in the right place, they are valid, all strings are translated everything looks fine.
But the box on the frontend is still in english.
It’s a fresh and clean install of 4.3.1
]]>Hi Pascal and thanks for sharing your code.
I have testing your plugin and i have some troubles for pass the screenshot step, in dashboard that step work well, but in front end it doesn’t finish probably cause my theme.
Is there a way to deactivate screenshot and continue with the rest?
Also, please where to check if email was sended? because i haven’t receive anything?
Regards, Pescadito
]]>Hi,
My site consits largely of iframes and flash apps. When I attempt to make a screenshot, my whole site gets messed up.
Are there limitations of what kind of content on the sites can be screenshot? Are there any work-arounds?
Thanks
]]>Hi,
Love this plugin, but have just a couple small issues.
1. The biggest issue is this set my 404 error logs off tremendously for a /src folder that is not there ??
– See screenshot @ https://take.ms/oupTw
2. The Userfeedback div container is loaded on the front end when not enabled for the frontend.
– Can that be removed?
Hi guys!
Your plugin is absolutely amazing! I’ve been looking for something like this for a very long time.
I have one small issue on my website, though. For some reason, highlighting doesn’t work. Is there any way to fix that?
Here is the link: https://theopenmic.co
Thank you so much in advance!
This is a great plugin! I would like to integrate with my page, but there is a way i can translate to spanish?
Thank you.
]]>Is there an easy way to link User Feedback to Trello? I would like to create a card with the screenshot attached and the message as content of the card (maybe also card title).
Can that be done easily? I tried IFTTT but didn’t manage to get the screenshot to display in Trello…
]]>