Hello,

Best wishes for the new year!

I have exported the list of users by using your plugin.

In the exported csv file, the old email address of a particular user is exported. The updated email address has not been exporting. Refer to this screen shot of the Excel sheet row #64.

I have checked the database entry of that user, where it is showing the correct email address. Refer to this screen shot of the user detail in the MySQL database.

I have no way of knowing whether your plugin is exporting updated data of all users.

Can you help?

The export file I make has the wp-last-login field, how do I decode that date? In the record i get info like: 1671923954
Thanks,
Matt

Hello – I’ve been using this plugin regularly for nearly 2 years now, and it’s been perfect until the last update. Now the CSV’s are empty, no data. I’ve checked this on latest WP and older versions.

Thanks!

Help me out soon plz. I have been using this plugin for so long, it was good preiously. Now as it upgraded or may be because of more users, its not showing any of the buddypress details nearly after 500 users.
I am using Paid membership pro(PMPRO) + buddypress and also this plugin… its giving PMPRO details but not buddypress. Please help me out
Thank you in advance

Does this plugin support exporting meta fields from Buddypress?

Hello – it would be extraordinarily helpful if I could include a USER ROLE column in the reports. Any chance of enabling it in next release? That way, I could export once instead of many, then manually adding the column and role name within individual exports.

Thanks!

Are there any? In some user meta fields i store serialized arrays. And while exporting them thru your great plugin, i would like to convert them to strings (or something different) to have a clean CSV file. for this i could need some filters to hook in by code.

Does this plugin allow selection of ACF fields for export?

• This topic was modified 4 years, 1 month ago by ocbroadband.

If you need support, you can either:
(1) Create a new ticket here on Support; or
(2) Create a Issue on GitHub: https://github.com/loureirorg/wordpress-plugin-export-users

For suggestions, prefer to post here:
https://github.com/loureirorg/wordpress-plugin-export-users/issues/new?assignees=loureirorg&labels=enhancement&template=feature_request.md&title=%5BSuggestion%5D

For bugs, prefer to post here:
https://github.com/loureirorg/wordpress-plugin-export-users/issues/new?assignees=loureirorg&labels=bug&template=bug_report.md&title=%5BBug+Report%5D

It can take up to 15 days to reply to you. Sometimes even more. Because of my daytime job and personal projects I’m involved with, I can only ?look at the support tickets in my spare time – usually every other weekend. Even the simpler questions take me at least 30 minutes to read, analyze, and reply.

Sorry in advance for the long time to get replied, I wish I could do more but unfortunately, that’s the best I can do for now.

• This topic was modified 4 years, 1 month ago by Daniel Loureiro.
• This topic was modified 4 years, 1 month ago by Daniel Loureiro.

Hi

Thanks for the plugin, firstly. Can you tell me how I could set up a scheduled user export? I’m assuming it’d be via a cron job, & I’ve installed WP Control, but I’m afraid I’m ignorant of hooks & PHP, so would appreciate some guidance as to how to do it.

Thank you
Pete

I am seeing a series of 4 errors that all point to woocommerce/src/Helpers.php on line 71. Here is an example.

xist – /users/assets/index.css in /users/me/sites/sitename/app/public/wp-content/plugins/user-export-with-their-meta-data/vendor/loureirorg/settings-as-woocommerce/src/Helpers.php on line 71

this does not appear to impact plugin export usage

• This topic was modified 4 years, 2 months ago by mikevolmar.

Thank you so much for this plug-in, extremely helpful!

Quick suggestion. When I first ran the export, I was getting a page of users, along with an error/warning that Headers had already been sent.

I simply moved

$this->send_file_stream_http_headers();

To the first thing in the try function, so the headers were the first thing to write to the page (as opposed to the CSV).

So, the try at line 209 is now

try {
			$this->send_file_stream_http_headers();
			$csv = ( new CSV() )
				->set_filename( 'php://output' )
				->set_columns( $columns )
				->set_delimiter( $delimiter_char )
				->set_enclosure( $enclosure_char )
				->set_allowlist( $allowlist )
				->set_denylist( $denylist );

And it works like a dream. Not sure if that would have far reaching effects or not — but so far, have not seen any issues.

Fatal error: Uncaught Error: Class ‘UserExportWithMeta\Main’ not found in /subdomains/Members/wp-content/plugins/user-export-with-their-meta-data/user-export-with-their-meta.php:94 Stack trace: #0 /subdomains/Members/wp-admin/includes/plugin.php(2255): include() #1 /subdomains/Members/wp-admin/plugins.php(177): plugin_sandbox_scrape(‘user-export-wit…’) #2 {main} thrown in /subdomains/Members/wp-content/plugins/user-export-with-their-meta-data/user-export-with-their-meta.php on line 15

Hello, this plugin has been so valuable for many months. But after updating today, column headers are present but data is missing. Tried removing plugin and adding again, and disabling all plugins, and get the same problem.

Tested it on different site, same host (Flywheel), and got same problem. But tested it
on site at different host (Cloudways), and it worked fine.

I’ll try reaching out to the host, but thought you might want to know.

WordPress 5.4.2

On my VPS server this plugin works great on sites with less than around 5,000 users. For other sites on the same server, large numbers of users (like over 10,000) your plugin triggers a 500 fatal error when trying to export the CSV:

AH01071: Got error 'PHP message: PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /wp-includes/wp-db.php on line 1989

PHP message: PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /wp-includes/class-wp-fatal-error-handler.php on line 67

referer: /wp-admin/users.php?page=uewm_settings

Hello!

When exporting user data of roles that have users over 10k, exporting returns fatal error 500 page.
When trying to export data for roles that have less than 100 people, it works fine.

The error message when trying to export: “PHP message: PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /public/wp-includes/plugin.php on line 1969188983PHP message: PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /public/wp-includes/class-wp-fatal-error-handler.php on line 67PHP message: PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in Unknown on line 0” while reading response header from upstream

The site memory limit is set to 256m. Would we have to raise the memory limit or could there be another way around?

Thanks in advance!

• This topic was modified 4 years, 5 months ago by dododooo.

I cant activate the plugin, always see the same error:

Fatal error: Uncaught Error: Class ‘UserExportWithMeta\Main’ not found in /subdomains/Members/wp-content/plugins/user-export-with-their-meta-data/user-export-with-their-meta.php:94 Stack trace: #0 /subdomains/Members/wp-admin/includes/plugin.php(2255): include() #1 /subdomains/Members/wp-admin/plugins.php(177): plugin_sandbox_scrape(‘user-export-wit…’) #2 {main} thrown in /subdomains/Members/wp-content/plugins/user-export-with-their-meta-data/user-export-with-their-meta.php on line 94

Hello, is it possible to also pull all the purchase data, such as product name and coupon used by the user?

Hello,
I use this plugin and it’s perfect, but I have some problem that my website is an Arabic site, and my users data in an Arabic language, when I export it, the data in an export file it is a garbage.

What I can do to become the data in an export file in Arabic ?

Hello,
I wanted to know how could we chose the order of the columns ?
I also wanted to know how can do have ‘é’ or ‘à’ displaying well ?

Hello, Thanks a lot for writing this great plugin.
I tried to use it to import some users with Arabic names and the csv didn’t encode the characters in the correct way.

I did some research and i fixed it by adding this line
fprintf($hnd, chr(0xEF).chr(0xBB).chr(0xBF));
before every ‘fputcsv’ function you have in the ‘User_Export_With_Meta’ class.

Thanks again for your efforts

Hi,

it’s a great plugin, but we had issue lately with slowness in the admin, Query Monitor identified that this plugin is running get all users query and since we have a lot of them and it was loaded on each page, we had 10 seconds loads in admin.

Can you please restrict running get_all_user_field_names() function to just the export page? I quickly fixed it for now by looking at GET parameter.

Thank you.

Hi,

Exactly the plugin I was looking for : exporting users with some of their meta-data.

But, may I suggest some improvements ? As for any CSV, it could be interesting to specify a field separator (; or , for instance), and a text qualifier (” or nothing, for instance) ?

Sylvain

Hi,

Could you tell me how can I fix this fatal error?

Parse error: syntax error, unexpected ‘?’ in /wp-content/plugins/user-export-with-their-meta-data/includes/class-user-export-with-meta.php on line 256

Thanks
Pending to your reply.
Regards
Ludovic