Rating: 5 stars
I recently had the opportunity to work with the WP Swings team, and I must say they excel in addressing user feedback. Initially, I faced some issues with JavaScript errors and PHP warnings in their Order Bump plugin. After some back and forth, the WP Swings team showed remarkable dedication to understanding the problem and, most importantly, resolving it. The errors I reported were fixed promptly, and their communication was clear and professional throughout the process. It’s rare to find a development team that truly listens to user concerns, but WP Swings is one of them. Highly recommend their work!
I’m looking forward to the fixes being pushed in the next update.
Warm regards from?????,
Ludovic
Rating: 5 stars
Great plugin and excellent customer service. It helped with my issue.
]]>Rating: 1 star
Here’s a fact. I’ve owned this software for 3 years and it’s decent software but in that time the software has QUIT FUNCTIIONING several times. So you have to pay attention that it works all the time, and here’s the thing, they intentionally make it stop function. If they see any change on your server, they shut down your plug in because they are greedy and want to overenforce you sharing it. They will try to divert attention from this review by saying I swore. I did, because this is the 4th time reaching out about this over the years and yet they still greedily shut down customer account just to be sure they aren’t stolen from. Who care about legitimate customers right. I have over 30 other plugins I don’t have this problem with anyone else.
]]>Rating: 1 star
Full of problems, nothing seems to work, poor and pathetic templates. I bitterly regretted buying the pro.
]]>Rating: 5 stars
I am currently testing free version before I commit to the paid one. At some point it wasn’t working on my website. The order bump just wasn’t showing in the cart. The support is quick once your case is assigned to a specific person. But it took some days before it got assigned to the person who helped me fix this. So while I am happy with the specific person that helped me, the case assignment could be done quicker. I will keep testing to see how the free version works from now on.
]]>Rating: 5 stars
We’ve been using this plugin for two years now and it’s incredibly convenient. And most importantly, it works wonders in helping us increase the average size of our checks! Moreover, when we have questions about its use, the support team responds instantly and helps us resolve any problems.
I recommend it to everyone and give it 5 stars!
]]>Rating: 5 stars
Great plugin and good help with an issue.
]]>Rating: 5 stars
I read a few reviews on their site before purchasing and saw a common theme among them. Many people talked about receiving great support, perhaps unusually great support. I chatted with support for pre-sale questions in the middle of the night and they were very helpful then since purchasing plugins from them they are equally helpful. When you need support, one specialist will deal with it and sought it out. It’s not like you are being passed around many different departments and getting frustrated like with some places. Thanks very much everyone at WPSwings.
Just updating this as I’ve had another reasonably quick and sucessful interaction with support fixing a conflict with Paypal order confirmations.
Rating: 5 stars
I have no problem paying for good features and once the limited free version confirmed that it was what I needed I went ahead and purchased the pro version.
I’ve had a couple of support issues and support has fixed both quickly. Support has also visibly improved in their communication between the issues.
Would recommend this plugin.
]]>Rating: 1 star
I have used this plug in for over 2 years with a few issues.
This plug in is the one that has caused the most critical errors on my website in this time.
Shortly after downloading I was working with support to fix things on my website, a day later my site broke and had to be rewound a few days to a back up, causing me a lot of loss of time and issues. Cannot verify it was support that did this, but I have never had the problem before or since.
This plug in often causes critical errors when woocommerce updates.
Currently I have run into issues where it stops the checkout button from working on the site so no customers can place an order. In the past I have had issues that arise when trying to create new orders through the backend.
Even though I purchased a life long use of the Pro plug in, the developers are not allowing me access to the updates that they are producing to fix the bugs that arise with new woocommerce updates. They say that I need a “support” membership in order to just download the plug in update that is required for it to work.
Super Greedy, I have no other experiences like this with any other plug ins, do you stand by your product or not?
Upsetting as I was curious about adding other WPswing plug ins and I now know to stay away.
The developers also will not update the 1-star review I posted on their personal page and are trying to hide their deceptive practices.
Rating: 5 stars
The “Upsell Order Bump Offer for WooCommerce” plugin has truly elevated my business! With its seamless integration and ease of use, I’ve been able to generate additional revenue at the checkout. But what truly sets this plugin apart is the exceptional support. Always fast, always helpful – a real must-have for any WooCommerce store! Highly recommended!
]]>Rating: 5 stars
Great support, smooth communication, problem solved very fast!
Highly recommended!
]]>Rating: 5 stars
We had a small issue with the pro version of the plugin. Sent in a support request and received a reply right away. They were able to help with the issue within 24hrs and it was resolved.
]]>Rating: 5 stars
Great plugin and very very good support! When something isn’t working, it gets fixed so quickly. Happy. Recommended.
]]>Rating: 5 stars
Perfect for my needs, great and quick support too!
]]>Rating: 5 stars
bezst free upsell plugin and the best and fastest support
]]>Rating: 5 stars
One of the best bump offer solutions, customizable in every aspect you can think of. Great assistance for a minor problem I’ve encountered
]]>Rating: 5 stars
Quick reply, Polite nature, easy to communicate.
I’m very happy with the assistance and patiently reply on my query.
Rating: 1 star
The plugin stopped working after some time. After we communicated with them they told us to pay them extra for the support ( the license we had purchased was for life).
]]>Rating: 5 stars
Very good plugin with even better support! ??
]]>Rating: 5 stars
This is my first paid plugin and the set up was easy. But it didn’t work, so contacted the developers. Email suppport and they then logged into my website. This helped to fix the problem. Fingers crossed this plugin pays for itself in sales!
]]>Rating: 1 star
Claims to have 24/7 support but after getting stumped by a query of mine they have stopped responding altogether.
]]>Rating: 5 stars
Had an issue with the plugin and they resolved it in a matter of minutes over chat – and this was for a free version of the plugin! Amazing support and the plugin works as advertised.
]]>Rating: 5 stars
Had an issue that I could not seem to debug. Found their main website (wpswings), asked their live chat and voila, I got plugged in with Ishant and he helped me get the issue fixed in less than 15 mins.
Also gotten quite a bit of extra sales from my order bumps since I started using this plugin. Highly recommended
Rating: 5 stars
Excellent plugin, it pays itself. And awesome technical support.
]]>Rating: 5 stars
Since purchasing the plugin, I’ve increased my average cart value by 30% without increasing my ad cost. This is great.
It’s truly one of the best moves I’ve ever made for my business.
The plugin does not slow down the site.
Support is good.
The only problem I see is that you can’t export/import between different sites, but I hope this will be solved in the future.
Good luck boys!
]]>Rating: 5 stars
The plugin is very nice and very easy to use. You can increase your profit easily also and the support is good.
]]>Rating: 5 stars
A great solution, it helps to easily increase the value of orders. How to add a good product to earn a lot of money every year. Great reliable support. I recommend to everyone.
]]>Rating: 5 stars
Excellent support and works well.
]]>Rating: 5 stars
We use the free version which has sufficient functionality for our use.
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