The pro version when activated is causing issues with the category pages. The page hangs and after a few seconds it crashes, this only happens in iphones or ios devices using chrome and safari. Right now I have deactivated the pro version temporarily. I found related articles regarding this issue.

The website is using flatsome theme and the latest version of wordpress and woocommerce.

Hello,

We use your Pro Plugin
This error message in the debug log is being created all the time:
[08-Oct-2024 09:15:13 UTC] PHP Warning: Undefined variable $wps_is_shortcode in /home/1329573.cloudwaysapps.com/xgyrmkanxh/public_html/wp-content/plugins/upsell-order-bump-offer-for-woocommerce/public/class-upsell-order-bump-offer-for-woocommerce-public.php on line 1063

This is the line 1062+1063 in the file indicated in the error message:

1062    // Only enqueue on the cart,shortcode and checkout page.
1063    if ( is_cart() || is_checkout() || $wps_is_shortcode ) {

Please let us know what this means and/or how to fix it.

Kind regards

Keren

Not all plugins are listed, the list ends with this plugin. I see errors in the console “$(…).wpColorPicker is not a function” in upsell-order-bump-offer-for-woocommerce-admin.js file, “Cannot read properties of null (reading ‘addEventListener’)” in (upsell-order-bump-offer-for-woocommerce-admin.js?ver=2.4.1:1203:66) and console.logs “hjsj” and ” checkit”… what a poor workmanship

Hello!

I really like your plugin, but I have one problem with it, it has to do with the offer conflict with the pull-out shopping cart. Everything is set up as it should be, and when the customer at checkout indicates that he wants to add a product to the order, the shopping cart (actually an empty shopping cart page) slides out from the right side. You have to close that ejected shopping cart every time. I am using the Astra theme. This is probably due to the fact that any change in the shopping cart causes the cart to slide out. Is there any solution so that using the upsell does not cause the cart to slide out?

After using the offer, a empty shopping cart slides out: https://imgur.com/a/FVDlyyQ

Hi, i have setup an order bump, but the offer doesn’t show up. I have set up an offer to show up when adding the the cart one of the products called “Love, the greatest power of inner transformation“. I tried various combination of product triggering the offer, and various offers, but i was not able to have the plugin display the offer bump in any of the combination i tried. Would you know why it doesn’t work?

Thanks for your help

Hi there,

Several backend issues, on the page listing the plugins:
? A JS script rendering errors :

Uncaught TypeError: Cannot read properties of null (reading 'addEventListener')
HTMLDocument. (upsell-order-bump-fr.9:
at ripts.php?c=0_d&ver=6.4.2:2:27028)
at t (load-scripts.php?c=0_dever=6.4.2:2:27330)

? Invasive advertising (first time I’ve seen this, is it allowed?), here a quick snippet for those like me who are bothered by it:

function masquer_publicite_order_bump() {
    if (is_admin() && strpos($_SERVER['REQUEST_URI'], 'plugins.php') !== false) {
        echo '<style>.wps-offer-notice { display: none !important; }</style>';
    }
}
add_action('admin_head', 'masquer_publicite_order_bump');

Hope it can help to fix,

Warm regards,
Ludovic

Hi,

Since update to 2.2.9 the floating shopping cart of the plugin Fluid Checkout for WooCommerce – Lite is not showing on the checkout page. It occurs in several websites.

Best regards Duncan

Been trying to get this working with Oxygen Builder and so far I can’t get anything to show on the checkout page. I’ve tried a number of settings include changing the location etc.

I’ve updated woocommerce to 8.2.1
and your plugin to the newest version.

Cleared cache and CDN.

But your upsell window won’t show up any longer on the checkout page.
Is this a known bug?
I haven’t changed anything plugin-wise at all.

The latest version of the plugin (Upsell version 2.2.6 combined to Upsell Pro version 2.1.8) with WooCommerce version 8.0.3 and WordPress 6.3.1, running on PHP 7.4.33 results in the following error when an order is created from the admin:

[29-Aug-2023 20:59:00 UTC] PHP Fatal error: ?Uncaught Error: Call to a member function set() on null in /home/xxxxxx/public_html/wp-content/plugins/upsell-order-bump-offer-for-woocommerce/public/class-upsell-order-bump-offer-for-woocommerce-public.php:1999
Stack trace:
#0 /home/xxxxxx/public_html/wp-includes/class-wp-hook.php(312): Upsell_Order_Bump_Offer_For_Woocommerce_Public->wps_custom_get_current_order_id(60039)
#1 /home/xxxxxx/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters('', Array)
#2 /home/xxxxxx/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#3 /home/xxxxxx/public_html/wp-content/plugins/woocommerce/includes/data-stores/class-wc-order-data-store-cpt.php(194): do_action('woocommerce_new...', 60039, Object(Automattic\WooCommerce\Admin\Overrides\Order))
#4 /home/xxxxxx/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(196): WC_Order_Data_Store_CPT->update(Object(Automattic\WooCommerce\Admin\Overrides\Order))
#5 /home/xxxxxx/public_html/wp-content/plugins/woocommer in /home/xxxxxx/public_html/wp-content/plugins/upsell-order-bump-offer-for-woocommerce/public/class-upsell-order-bump-offer-for-woocommerce-public.php on line 1999

The order is properly created, and refreshing the page shows it.

It only seems to affect orders created from the admin.

Hello, we have all our prices in WooCommerce set up as follows: The decimals are show in superscript. Like this: https://i.imgur.com/8M7VZW8.png

This works perfectly and is more pleasant for the eye. We use this code for this to accomplish: https://www.damiencarbery.com/2018/10/superscript-woocommerce-price-decimals/

The problem is that your plugin shows the price in the order bump without these decimals in superscript. Therefore it doesn’t show for example 3,25 euro but 325 euro! This is how your plugin shows 3,25 euro: https://i.imgur.com/jwxJdfn.png

Can you give me CSS code (or something else) so that the decimal part of the price keeps is also shown in superscript in the order bump? So the same as everywhere on our website. We don’t want a different look for the price.

If not, I’m afraid we can’t use this plugin. Thanks for the help!

Hi,

Since 2.2.4 the plugin forces the WooC shops to use ajax behaviour in Add to Cart.

Can this be optional, otherwise we need to comment the code?

Edit: This is resolved, it was a local caching issue.

I have multiple order bumps created, however only a maximum of one displays at a time. If I disable one, the other will show up so the settings seem OK.

I am using the premium version of the plugin (both the free and premium versions are installed).

• This topic was modified 1 year, 4 months ago by 3ntheogenikj.

Hi support team,

we are using the WC All Products for Subscription plug-in, which allows the user to purchase the product once or on a subscription basis.

In case this second option is chosen, the product offered with your plugin cannot be added, it generates an error, for this we would like to disable the function.

How can remove the product suggested in the checkout page programmatically? Is there a remove_action we can use for this?

Thanks for your help.

Hi,
I’ve recently discovered that the PRO version of the plugin generates a lot of “PHP warnings” in the php_errorlog file. The error is always the same:

[date] PHP Warning: A non-numeric value encountered in /home/customer/www/xxxx/public_html/wp-content/plugins/upsell-order-bump-offer-for-woocommerce-pro/includes/class-upsell-order-bump-offer-for-woocommerce-pro.php on line 284

The errors are persistent, one every 3-15 seconds. Hope there is a way to fix this.

The PRO plugin is not working since one month now. We have purchased the PRO version for 5 websites and since the latest update they did the plugin is not working.

Unfortunately, you have modified the plugin so that it now requires a pro version to display the offers on the checkout page. A pop-up during checkout is now forced. Extremely dissatisfied with this action. I want to warn the free users about this.

I am getting the below errors at the time of the plugin update current version of the plugin on my website is 2. 1 .5.

Error –

Update failed: The update cannot be installed because some files could not be copied. This is usually due to inconsistent file permissions.

Can You please help me to solve this error.

How can I not offer the product for upsale if that product is already in the shopping cart?

Is it possible to add this bump offer to all orders without manualy adding all products/categories?

Hi !

The plugin does not work with the new WooCommerce checkout block which will probably be native in a few months.

Do you plan to update the extension to make it compatible?

Thanks !

Hello guys.
Is there a way to show the description of the variable products showed in the popup? Just showing the image and price of each, but not the description.
Great plugin! Thank you very much.
Regards.

Hello.
With the new update the product description text appears below the image and not longer next to the image.
I’m thinking about purchasing the plugin but for the last two updates there were (minor) CSS changes that messed up my customization.
What class and what style do I have to change to get next to the product image again?
Thanks for helping out!
I would love to purchase the plugin because customers are in fact grabbing the bump offer from time to time. But I really want to make sure that I can get support help when there are some issues.
Help is very much appreciated. Thanks in advance.
Warm regards

Best,

The plugin always shows price including vat. how to get the plugin show the offer price excluding vat ?… shop woo prices are also defined excluding vat.

I’m testing out the plugin and found the discount offered is incorrect.

My item I’m testing with is $19.99 right now. I’m offering a 50% discount.

The bump shows $9.50, when it should show $9.99

Screenshot of product and discount offered: https://share.cleanshot.com/HY4h4c

I also notice this setting does not work: https://share.cleanshot.com/RQ16hz

You can see in the first screenshot that the original price of $29.99 is shown and not the sale price of $19.99

I appreciate any help you can offer.

If you’d like to test: https://www.mjandreau.com/
Add My Last Days Paperback to your cart, you should get the offer for the Hardcover version at a 50% discount.

Hello,
After the customer completes the order, 2 seconds later, the page reloads and adds the order information, as you can see in the screenshot below.

For the customer to access the product, which is digital, it is necessary that the information does not disappear.

Print 1: https://alcateiacriativa.com/wp-content/uploads/2022/07/print-1.jpg

Print 2: https://alcateiacriativa.com/wp-content/uploads/2022/07/Print2.jpg

Note1: The plugin is super interesting. Without this error it is amazing! Congratulations.

Note2: Contributes to help translate the pt_Br plugin

Success!

Created a staging site on kinsta to try the plugin but when I try to create an order bump I can’t select anything when I want to select categories.
Is this something seen before?
Cheers
Marco

How do I select all products at once?

I have 1000 products and I want show same offer for all.

Hi,

I was just wondering is there something that I can add to custom JS so that order bump would be by default checked.

Best,
Ado

Hello,
I would like to add a link on the offer description or alternatively on the product description, but it looks like it’s not possible to add HTML.
How can I do it?
Thank you