Rating: 5 stars
The product works as advertised and has a host of customization features. Best of all, the support is quick-to-respond, friendly, and helpful
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The plugin itself is a solid choice if you have a smaller shop or simple products to sell. Usage is straightforward and easy to implement. We had to rebuild a shop site that was using a severely outdated version of UPC. Since the previous plugin version was a full generation behind, I definitely needed some help getting everything updated and up-to-speed. The premium support for this plugin is outstanding. While the plugin is fairly intuitive, there were aspects that I required more than the documentation (which was decent) to address. The support team was able to provide me with information that helped handle issues I encountered. Some of my questions were outside of their purview and in those instances they were still able to point me in the right direction by referring me to specific files and example scripts. I’m happy with the plugin and happy with the service. I greatly appreciate the support team and thank them wholeheartedly.
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I recently had a UPC technical difficulty and the support team responded immediately. I’ve been using the UPC plugin for many years and this is the best plugin out there, I have to say. The support team was able to solve the problem and even made an update to the plugin. I highly recommend this plugin for your website. They deserve more than 5 Stars. Thank you UPC team!
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No idea where all the 5 star reviews are coming from, as I have had a whole development team testing this plugin, and the conclusion was easy: “This plugin is NOT ready for commercial use, and should not be offered on a commercial basis until the code base is up to scratch”. Avoid at all costs until further notice!
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What a great plugin. This works like expected and perfectly and is easy to configure with a lot of simply to change options.
Also if there are any questions the support is fast and very helpful.
So 7 stars from my side… ??
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It’s very usefull and easy to use! I recomend it!
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Jack, Tony and their team are terrific. Very responsive and very clear communicators. My site relies heavily on their plug-ins and I’m very happy with the decision to go with them.
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My catalog is quite different from what is a typical product catalog and the plug-in enabled me to fully customize the way I wanted it! Excellent!
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Great customer support. Always answer emails quickly
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The plugin meets all my needs and the support is very helpful!
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My client does not need shopping cart features. So this is a simple enough plugin for them to show their offering even with the free version. Thank you.
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A very good plugin for someone like me that doesn’t need all the endless extensions to Woo Commerce. Great support with fast response, as well.
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This is exactly what I was looking for. Very easy to configure and rich of configuration options.
The support is also very fast and clear. Thank you very much!
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I was very impressed with the support received for the Ultimate Products and the turn around time on responses. thank you again for a great product and excellent support.
Kind Regards Zelda
Rating: 5 stars
Nothing is perfect. But with excellent communication from support, and with the quick turnaround of Tony to solve the problem, the plugin becomes perfect for what you need it for in the end. No regrets about purchasing the premium version of this plugin. I am very happy with the result. Thank you!
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super intuitive and great support. And lifetime premium with support. This is new school the old school way! Thanks EToile — I’m really glad I chose the Ultimate Product Catalog for my client’s site.
]]>Rating: 3 stars
I chose this plugin because client wanted something very simple. No frills. No shopping cart, just a way to ask for information about each product.
I would give it 5 stars if there weren’t so many usability design flaws.
Rather than get into details, for the benefit of others so they don’t run into the same problems, whatever you do, don’t import your xls file more than once. Make sure it’s perfect the first time. And do not use the setting to use thumbnails unless your media settings are right and you never plan to change them. The problem is once things are in WordPress’s database, they can’t be changed without much effort.
There are some serious usability problems on the front end as well, but if you don’t like the way something works, sometimes you can turn them off. I had to do that a few times, but not always just because I didn’t like the way they worked, but because they didn’t work at all.
Because of the simple needs of this client, we are making do, but this software is far from the professional usability standards that many larger sites will require.
Regarding support, while I was trying to learn the settings, tech support was really incredible. They were very patient and very helpful. And once I actually got the developer involved because it finally became clear that the main problem was too much for the tech support I was assigned initially, he too was extremely helpful.
In spite of the technical and usability problems, I still love the software in concept and it does what we need which is provide a simple way for shoppers to inquire about our wholesale products. It’s just not perfect is all. I’m sure they are very capable developers, so I’m really hoping they’ll fix the problems in future releases. It all starts with admitting the flaws, though, and they’re not quite there yet. They really should do some usability testing, and they’ll see. So close, yet so far. Come on guys. I really want to love this.
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As I mentioned in Titlee it is easy to use and good quality.
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Only been using Ultimate Product Catalog for a few months but ‘straight out the box’ it is very user friendly, very customizable and a stable plugin, no glitches whatsoever. The custom CSS takes it even further so pretty much anything is feasible.
Now the customer service on the other hand is even better than the product if that is possible! Quick, polite, to the point, relevant and most likely the best I’ve experienced from a software company.
A joy to use. My thanks to all at Etoile
Rating: 5 stars
I’ve used Ultimate Product Catalog since 2015 on a dual language site, and since that time, but especially since version 5 was released, it has just got better and better.
It is rock solid, its functionality meets all my needs and more, and the support is top notch.
Highly recommended!
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This plugin is perfect and works so well. Little bit difficult at first to understand the setup because all the tutorials online are too old with the old version of the plugin. And nothing else to find online. But the support is really quick and reactive. So the support helped me very quickly to find all solutions.
So I’m very happy to invest in this plugin.
Thanks you all the team!
Rating: 5 stars
I highly recommend this catalog plug-in. It is super customizable and easy to use (once you read the documentation ;))
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I had an issue between my theme and the plugin. I sent an email to the support and Tony replied me with the same day with an easy fix code. Great!
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We are using the Ultimate Product Catalogue for our client’s website with nearly 1000 products. All the various available customisations have been very important for our client. When we needed to do something highly specific, the team at Etoile Web Design were very prompt and helpful. I couldn’t expect any more from their support team. Well done!!
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I had a major issue with a website where I’d been using the plugin for years and I did the latest update of Woocommerce. It crashed the site. I emailed support because once the site was up, the plugin malfunctioned. Immediately, Tony responded to my email and took the time to check out the plugin in the website. I followed instructions and ended up further complicating the issue. Tony had incredible patience and fixed my error. I have not had service this excellent since the first time I purchased this plugin many years ago. I highly recommend this plugin and the plugin creator.
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All my questions have been answered in specific detail. Some queries require multiple back-and-forth exchanges, and Tony & Sam have been quick to respond, and detailed in their explanation. With this support, I am able to integrate the Ultimate Product Catalog throughout my website. Thank you!
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1.Please support Chinese language
2.Provide the latest version of online instructions
Rating: 5 stars
While evaluating the product using the free trial, the customer service spent a lot f time walking me through many confusing things to get it the app to work as I wanted. Of course, I was tweaking it to fit my needs exactly… even though it wasn’t made for everything I wanted. None-the-less, the customer service / technical support was insanely helpful. Thank you!
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We purchased the premium plugin and had a few issues noted that I could not figure out. Submitted a support ticket and got a response within 8 hours that didn’t quite fix everything so responded back and got another response within a couple hours that fixed the issues. Very nice… appreciate the great support!
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I have used both the Product Catalog and FAQs products for years. They have been very easy to use and configure. I have had to contact support several times because I could not figure out styling issues. They are quick to respond and very helpful. I recommend these products as they are just plain awesome!
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