I have had so many issues with this plugin and the support is useless.
First – I installed and it appeared ok. Only trouble was it only created 26 out of 2000 of my products in TikTok shop with no reason or explanation why the other products were not created. However, I had a couple of orders and all seemed well with orders appearing in my woocommerce dashboard and tracking info when shipped sent back to TikTok as expected. However, then the real problems started.
I had several orders which were did not appear in my woocommerce dashboard and as I did not realise I had them they got auto-cancelled by TikTok after a week. It was not until a customer messaged me to ask when their order would be shipped I realised I had this problem. I therefore raised a ticket with TikTok and just kept getting replies which did not address the issue.
Eventually on the TikTok settings page I noticed a message saying that TikTok plugin was having trouble connecting to my website server and asking me to whitelist some IP addresses – which I did but the issue persisted – orders were not being created in my website and stock was not synching.
Again support were of no use, so I decided to start over. I deactivated and deleted the plugin, and removed the TikTok authorisation from my REST API settings. Then I re-installed the plugin. However, now on clicking ‘Connect’ it opens a TikTok page and does nothing. I can no longer get it to create or synchronise to my TikTok shop at all. I then deleted the products in my TikTok shop from the first installation (thinking that perhaps they were interfering with the synch) and repeated the whole delete plugin and reinstallation again – but to no effect.
Support eventually asked me to create a HAR file when doing the onboarding and send it to them. As files of this type cannot be uploaded via that channel they said I should upload via the woocommerce plugin channel instead. I have just tried but it is asking for an Account ID and I have tried every possible number I can find that may be the account id but they all get rejected so that method is closed to me too.
So I have now run out of ideas. If anyone can tell me how do I find my Account ID so I can ask plugin support on this page and send them the HAR file it would be appreciated. But for now I am going to delete it again.
]]>WooCommerce offer the install this plugin but it don’t work, no setting anywhere.
]]>am using the Tiktok for Woocommerce plugin. I have gone through the plugin setup but encountering an error message when attempting to sync my products from Woocommerce to tiktok. I have 40 products. Only one product syncs correctly. The difference betweeen the one and threst (39) is that the one product is a simple product wilst the other 39 are variable products.
The error shown is: skuSumbits is empty.
I am not sure where to go with this. Any insight will be highly appreciated.
]]>Uncaught (in promise) Error: tts plugin create shop api failed: Error
onMessage https://sf-ttmp.ttcdn-row.com/obj/ttastatic-sg/tiktok-business-plugin/assets/createApp-J-AlwJX1.js:172
When try to Confirm to tiktok shop getting above error
https://snipboard.io/niKXIN.jpg
any idea how to fix it
Hello!
I have a WordPress website and TikTok plugin installed and connected to the shop successfully https://imgur.com/a/4Z3nnJs. For some reason, most of the products were disapproved, and when I click “Manage” I get a forever loading screen https://imgur.com/a/WjAKyJs. How do I fix it?
Second question, I already have most of products created on my TikTok shop manually, how do I link them with the WooCommerce so the stock is updated real time? Does TikTok plugin sync products by SKU? I can’t understand how the sync process is ensured, from the 17 products that were created automatically, there are no settings related to sync on TikTok or Woo.
Last question, I can see I have 2 product catalogs https://imgur.com/a/f5uN19M, one was created manually when I added products to TikTok shop, and the other was created automatically after connecting TikTok and Woo by the plugin. The first catalog has “Magellan Active Sync” sign. What is it and how do I control it?
In the end I just need to add all my products from Woo to TikTok and make sure the stock is automatically updated whenever there’s a sale on TikTok or Woo.
Thank you!
]]>This Plugin caused a Fatal Error on WordPress rendering the website unavailable. Deactivated your plugin (release 1.2.8) and the site became available again.
A quick Google search revealed a number of instances of Fatal Errors with this plugin. Nothing specific to current release 1.2.8 – just a history o similar failures going back over a year or so.
After a thorough check of the website, I attempted to start your plugin again. Following message received:
Fatal error: Cannot declare class Logger, because the name is already in use in?/home/u661969485/domains/k9-catering.co.uk/public_html/wp-content/plugins/tiktok-for-business/logging/Logger.php?on line?18
]]>When using this plugin, I am encountering the following message when using an existing tiktok account.
shopifyopenautherrorMessage.
I am not using Shopify neither do I have a Shopify plugin in my WordPress website.
Any ideas on this?
]]>For server-side tracking, this plugin seems to perform api calls on the woocommerce_add_to_cart hook. This severely slows down the front-end and makes the UX feel sluggish.
Is there any way these calls could be pushed to action scheduler to delay the call so the user experience isn’t hampered?
]]>Your plugin doesnt work cant put a support ticket asks for account ID no where can i find this account ID…
doesnt connect to the Tiktok server. There was a update but cant update shows plugin not found…
ive deleted it cause i can see its going to be a vulnerability issue. This needs to be addressed i would of been prepared to pay real money for ads on this platform but apparently cant??
Reviews says a lot normally i take a pinch of salt on these but seems to be all true. you also never replied on a post i commented on.
Fix your plug in or remove it
I am trying to set up TikTok for Woocommerce and I keep getting a Network Error. I install the plugin, go to Marketing Tab click on TikTok, and at the top I see Network Error but it allows me to click “Get Started” so I click that and I can successfully complete the setup for my TikTok integration. However, here is where everything goes wrong – once I finalize that process and it goes to reload, I get a jumble of network errors, with this message Network Error Code: -1 & LogId: – and I can do nothing from here. I have deactivated and reactivated the plugin, I have uninstalled and reinstalled the plugin, and I have even deactivated all non-related plugins to see if they were causing an issue, and no and its the same result every time. Help? What is going on here. I have screenshots as well, but cannot upload them to this thread.
]]>In an attempt to fix the Fatal Error issue, I tried uninstalling the TikTok x WooCommerce plugin and reinstalled again.
As I tried to setup again, I’m unable to authenticate or connect the plugin with my Tiktok account.
I’ve been getting this error all day: 2024031513202844F5E597FC66255F4175
Please help. This is disrupting our Tiktok Ads.
]]>As I try and edit my WooCommerce shop’s homepage, I get the following error message:
Fatal error: Uncaught Error: Call to a member function get_cart() on null in /home/customer/www/workgadgets.ph/public_html/wp-content/plugins/tiktok-for-woocommerce/pixel/Tt4b_Pixel_Class.php:220 Stack trace: #0 /home/customer/www/workgadgets.ph/public_html/wp-includes/class-wp-hook.php(324): Tt4b_Pixel_Class::inject_initiate_checkout_event(”) #1 /home/customer/www/workgadgets.ph/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) #2 /home/customer/www/workgadgets.ph/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /home/customer/www/workgadgets.ph/public_html/wp-content/plugins/woocommerce/src/Blocks/BlockTypes/Checkout.php(375): do_action(‘woocommerce_blo…’) #4 /home/customer/www/workgadgets.ph/public_html/wp-content/plugins/woocommerce/src/Blocks/BlockTypes/AbstractBlock.php(109): Automattic\WooCommerce\Blocks\BlockTypes\Checkout->enqueue_data() #5 /home/customer/www/workgadgets.ph/public_html/wp-includes/class-wp-hook.php(324): Automattic\WooCommerce\Blocks\BlockTy in /home/customer/www/workgadgets.ph/public_html/wp-content/plugins/tiktok-for-woocommerce/pixel/Tt4b_Pixel_Class.php on line 220
There has been a critical error on this website. Please check your site admin email inbox for instructions.
https://workgadgets.ph/wp-admin/post.php?post=26&action=edit
Please help
]]>After updating woocommerce database yesterday, the tiktok version 1.2.4 pixel plugin create critical error.
Copying in error-code:
Uncaught Error: Call to a member function get_cart() on null in /home/6/e/envelop/www/wp-content/plugins/tiktok-for-woocommerce/pixel/Tt4b_Pixel_Class.php:220 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/6\/e\/envelop\/www\/wp-content\/plugins\/tiktok-for-woocommerce\/pixel\/Tt4b_Pixel_Class.php”,”line”:220},”backtrace”:[“”,”#0 \/home\/6\/e\/envelop\/www\/wp-includes\/class-wp-hook.php(324): Tt4b_Pixel_Class::inject_initiate_checkout_event(”)”,”#1 \/home\/6\/e\/envelop\/www\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)”,”#2 \/home\/6\/e\/envelop\/www\/wp-includes\/plugin.php(517): WP_Hook->do_action(Array)”,”#3 \/home\/6\/e\/envelop\/www\/wp-content\/plugins\/woocommerce\/src\/Blocks\/BlockTypes\/Checkout.php(375): do_action(‘woocommerce_blo…’)”,”#4 \/home\/6\/e\/envelop\/www\/wp-content\/plugins\/woocommerce\/src\/Blocks\/BlockTypes\/AbstractBlock.php(109): Automattic\\WooCommerce\\Blocks\\BlockTypes\\Checkout->enqueue_data()”,”#5 \/home\/6\/e\/envelop\/www\/wp-includes\/class-wp-hook.php(324): Automattic\\WooCommerce\\Blocks\\BlockTypes\\AbstractBlock->enqueue_editor_assets(”)”,”#6 \/home\/6\/e\/envelop\/www\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)”,”#7 \/home\/6\/e\/envelop\/www\/wp-includes\/plugin.php(517): WP_Hook->do_action(Array)”,”#8 \/home\/6\/e\/envelop\/www\/wp-admin\/edit-form-blocks.php(272): do_action(‘enqueue_block_e…’)”,”#9 \/home\/6\/e\/envelop\/www\/wp-admin\/post.php(187): require(‘\/home\/6\/e\/envel…’)”,”#10 {main}”,”thrown”]}
I have just put the TikTok for business plugin on my website, but I am unable to connect. When I click on either of the connect buttons nothing happens.
]]>After upgrading from version 1.2.3. to 1.2.4, the plugin generates a fatal error when creating a new post. I had to revert to version 1.2.3. See a screenshot at https://ibb.co/G3R6Pcn
Can you check and let me know when you will release a stable version?
Thanks,
Alian
Hi
Im trying to use the plugin with Astra theme
However events like View Content, Add to Cart, Initiate Checkout and Place Order dont appear in the tiktok pixel helper when navigating the product purchase process.
Could you tell me if this plugin its compatible with Astra Theme or how to make it compatible?
Greetings
]]>I’ve installed the TikTok plugin and connected to my tiktok shop account. Although my products are not syncing. All products are in disproved section with following message:
There was an error syncing your products
– upload file type is invalid
I really don’t know what to do, I went through TikTok products requirements and everything seems to be up their specifications, although products are not being synced at all.
]]>Dear developer,
When I activate the TikTok plugin for pixel tracking, it deactivates the Side cart theme option. Seems like plugin modify theme files for no reason.
Please help me!
]]>I keep getting this error on importing to tiktok says products Currency data parse err but there isnt any currency attributes to edit. https://nimb.ws/RY6So9
]]>Hi there,
My Woocommerce products are not syncing with TikTok Shop using this plugin. It only shows that 10 products are pending. Store inventory is 150+. The products are synced to TikTok Marketing, though.
I would appreciate any assistance you can provide –?thanks!
– Rachel
Hi,
I installed and activated the TikTok plugin and now the checkout page hangs when checking out using Payfast as a payment option and does not redirect to the WooCommerce Payfast Gateway payments page so that the customer can complete their payment. Please help resolve this. I have raised the same issue with WooCommerce Payfast Gateway and they checked thier plugin is working correctly and advised that i raise this issue with you.
` WordPress Environment
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Index: 0.20MB + Engine InnoDB<br>wpsq_zbs_customfields: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpsq_zbs_dbmigration_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpsq_zbs_dbmigration_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpsq_zbs_events: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpsq_zbs_event_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpsq_zbs_externalsources: Data: 1.52MB + Index: 0.75MB + Engine InnoDB<br>wpsq_zbs_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpsq_zbs_invoices: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wpsq_zbs_lineitems: Data: 1.52MB + Index: 0.23MB + Engine InnoDB<br>wpsq_zbs_logs: Data: 1.52MB + Index: 0.33MB + Engine InnoDB<br>wpsq_zbs_meta: Data: 1.52MB + Index: 0.42MB + Engine InnoDB<br>wpsq_zbs_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpsq_zbs_object_links: Data: 1.52MB + Index: 0.59MB + Engine InnoDB<br>wpsq_zbs_quotes: Data: 0.02MB + Index: 0.08MB + Engine 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InnoDB<br>wpsq_zbs_workflows: Data: 0.02MB + Index: 0.06MB + Engine InnoDB Post Type Counts
attachment: 717<br>br_product_filter: 3<br>custom_css: 1<br>customize_changeset: 3<br>elementor_library: 51<br>footer: 26<br>header: 33<br>jp_img_sitemap: 2<br>jp_sitemap: 2<br>jp_sitemap_master: 2<br>jp_vid_sitemap: 2<br>mailpoet_page: 1<br>mc4wp-form: 1<br>nav_menu_item: 101<br>oembed_cache: 1<br>offer: 1<br>page: 36<br>portfolio: 8<br>post: 16<br>product: 336<br>product_variation: 3883<br>revision: 847<br>rpt_pricing_table: 1<br>shop_coupon: 25<br>shop_order: 5334<br>shop_order_refund: 4<br>template: 12<br>wcct_countdown: 1<br>wp_global_styles: 1<br>wpcf7_contact_form: 8<br>wpcode: 4<br>wpgsi_log: 201<br>wpgsiintegration: 3 Security
Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (35)
Advanced Coupons for WooCommerce Free: by Rymera Web Co – 4.5.8.3<br>Advanced Coupons for WooCommerce Premium: by Rymera Web Co – 3.5.7<br>Classic Widgets: by WordPress Contributors – 0.3<br>Contact Form 7: by Takayuki Miyoshi – 5.8.4<br>Facebook for WooCommerce: by Facebook – 3.1.5<br>Google Listings and Ads: by WooCommerce – 2.5.12<br>Site Kit by Google: by Google – 1.114.0<br>Happy Pay Integration: by Happy Pay – 3.0.1<br>Hide Category by User Role for WooCommerce: by ThemeSupport – 2.0.1<br>WPCode Lite: by WPCode – 2.1.5<br>Jetpack: by Automattic – 12.8.1<br>Media Cleaner: by Jordy Meow – 6.6.8<br>Meta Tag Manager: by Marcus Sykes – 3.0.2<br>Social Login, Social Sharing by miniOrange: by <a >miniOrange</a> – 7.6.7<br>NotificationX: by WPDeveloper – 2.7.9<br>Order On Mobile for WooCommerce: by INTOLAP – 2.2<br>Payflex Payment Gateway: by Payflex – 2.4.9<br>PayJustNow for WooCommerce: by PayJustNow (Pty) Ltd. – 2.3<br>Post Duplicator: by Metaphor Creations – 2.32<br>Slider Revolution: by ThemePunch – 6.6.14<br>ShoppingFeeder: by ShoppingFeeder – 1.4.9<br>Simple Page Access Restriction: by Plugins & Snippets – 1.0.19<br>TikTok: by TikTok – 1.2.3<br>User Menus: by Code Atlantic – 1.3.2<br>User Role Editor: by Vladimir Garagulya – 4.64.1<br>WooCommerce LayUp Payment Gateway: by LayUp Dev Team – 1.9.8<br>Mobicred Instalment Widget: by Mobicred (Pty) Ltd. – 2.0<br>Advanced Order Export For WooCommerce: by AlgolPlus – 3.4.4<br>Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.8.1<br>WooCommerce Google Analytics Integration: by WooCommerce – 1.8.10<br>WooCommerce Payfast Gateway: by WooCommerce – 1.6.0<br>WooCommerce: by Automattic – 8.3.1<br>Yoast SEO: by Team Yoast – 21.6<br>Live Visitor Counter: by Adam Z – 2.2<br>YITH WooCommerce Affiliates: by YITH – 3.1.0 Inactive Plugins (5)
Chatbot - WoowBot: by QunatumCloud – 3.5.0<br>Hide Categories Or Products On Shop Page: by wordpplugin – 1.0.6<br>Jetpack Boost: by Automattic - Jetpack Site Speed team – 2.2.0<br>Nifty Coming Soon & Maintenance Page: by WP Hait – 3.0.8<br>WP-Optimize - Clean, Compress, Cache: by David Anderson<br>Ruhani Rabin<br>Team Updraft – 3.2.22 Dropin Plugins (1)
maintenance.php: maintenance.php Settings
API Enabled: –<br>Force SSL: –<br>Currency: ZAR (R)<br>Currency Position: left<br>Thousand Separator:<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)
Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages
Shop base: #34181 - /shop/<br>Basket: #34182 - /cart/<br>Checkout: #10 - /checkout/<br>My account: #34183 - /my-account/<br>Terms and conditions: #25687 - /terms-and-conditions-2/ Theme
Name: Betheme<br>Version: 27.2.10<br>Author URL: https://muffingroup.com/<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build<br>personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ? Templates
Archive Template: Your theme has a woocommerce.php file. You will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.<br>Overrides: betheme/woocommerce/archive-product.php<br>betheme/woocommerce/cart/cart-totals.php<br>betheme/woocommerce/cart/cart.php<br>betheme/woocommerce/cart/cross-sells.php<br>betheme/woocommerce/cart/mini-cart.php<br>betheme/woocommerce/checkout/form-checkout.php<br>betheme/woocommerce/content-product.php<br>betheme/woocommerce/content-single-product.php<br>betheme/woocommerce/global/form-login.php<br>betheme/woocommerce/loop/loop-end.php<br>betheme/woocommerce/loop/loop-start.php<br>betheme/woocommerce/loop/no-products-found.php<br>betheme/woocommerce/loop/pagination.php<br>betheme/woocommerce/myaccount/downloads.php<br>betheme/woocommerce/notices/error.php<br>betheme/woocommerce/notices/success.php<br>betheme/woocommerce/single-product/add-to-cart/external.php<br>betheme/woocommerce/single-product/meta.php<br>betheme/woocommerce/single-product/product-image.php<br>betheme/woocommerce/single-product/product-thumbnails.php<br>betheme/woocommerce/single-product/related.php<br>betheme/woocommerce/single-product/sale-flash.php<br>betheme/woocommerce/single-product/tabs/description.php<br>betheme/woocommerce/single-product/tabs/tabs.php<br>betheme/woocommerce/single-product/title.php<br>betheme/woocommerce/single-product/up-sells.php<br>betheme/woocommerce/single-product-reviews.php Admin
Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page
Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-virtual-downloadable<br>product-external-affiliate<br>settings<br>async-product-editor-category-field
Daily Cron: ? Next scheduled: 2023-11-30 10:11:55 +02:00<br>Options: ?<br>Notes: 202<br>Onboarding: completed Action Scheduler
Complete: 22,257<br>Oldest: 2023-10-30 07:32:24 +0000<br>Newest: 2023-11-30 07:30:50 +0000
Failed: 2,195<br>Oldest: 2021-07-12 11:18:04 +0000<br>Newest: 2023-11-30 07:00:56 +0000
Pending: 8<br>Oldest: 2023-11-30 08:00:00 +0000<br>Newest: 2023-12-01 12:57:00 +0000 Status report information
Generated at: 2023-11-30 09:32:08 +02:00<br>`
tiktok_for_woocommerce.9-2023-11-30-4d47566bf97a016753e2bab560629785.log
2023-11-30T07:06:23+00:00 DEBUG Tt4b_Pixel_Class::inject_add_to_cart_event: hit AddToCart 2023-11-30T07:06:23+00:00 DEBUG POST: https://business-api.tiktok.com/open_api/v1.3/event/track/ {“partner_name”:”WooCommerce”,”event_source”:”web”,”event_source_id”:”CL9L3GRC77U3B7CD6IB0″,”data”:[{“event”:”AddToCart”,”event_id”:”6568346fb937c_tt4b_woocommerce_65534d5d82068_37616″,”event_time”:1701327983,”user”:{“phone”:””,”email”:”e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855″,”ip”:”41.216.201.133″,”user_agent”:”Mozilla\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/119.0.0.0 Safari\/537.36″,”locale”:”en”,”ttp”:”UCeSREdzSxyUu-TvYZKinoF9TKY”},”properties”:{“contents”:[{“price”:1680,”quantity”:1,”content_id”:”37616″,”content_name”:”14\” Highlighted Pre-Plucked 13×4 Lace Bob Wig”}],”content_type”:”product”,”currency”:”ZAR”,”value”:1680},”page”:{“url”:”http:\/\/thewigfactory.co.za\/?wc-ajax=add_to_cart”}}]} ajax: yes 2023-11-30T07:06:24+00:00 DEBUG Tt4b_Mapi_Class::mapi_post: Response: HTTP/1.1 200 OK Server: nginx Content-Type: application/json Content-Length: 92 X-Tt-Logid: 2023113007062401A141A4C20DA8CDD91E x-tt-trace-host: 01fdfe6b45e4b34aba8b818ea3bec0dd1a003da3f3033b50919f4404c429efb667af68c30ca21d9fc30296d73e7b526f5219570ea6ffc4dcbb38de78c17541035f4280451f41a3c671a2d152b06b3841874554d2c869b2df952c652b57cc13c4f7f9f3c8522726a1f871fe7e973f3f6d65 X-Origin-Response-Time: 107,23.213.246.167 X-Akamai-Request-ID: 8bbfde4.7f2b1d2 Expires: Thu, 30 Nov 2023 07:06:24 GMT Cache-Control: max-age=0, no-cache, no-store Pragma: no-cache Date: Thu, 30 Nov 2023 07:06:24 GMT X-Cache: TCP_MISS from a2-21-98-214.deploy.akamaitechnologies.com (AkamaiGHost/11.3.2-52183077) (-) Connection: close X-Cache-Remote: TCP_MISS from a23-213-246-167.deploy.akamaitechnologies.com (AkamaiGHost/11.3.2-52183077) (-) x-tt-trace-tag: id=16;cdn-cache=miss;type=dyn Server-Timing: cdn-cache; desc=MISS, edge; dur=259, origin; dur=107 Server-Timing: inner; dur=103 X-Parent-Response-Time: 350,2.21.98.214 {“code”: 0, “message”: “OK”, “request_id”: “2023113007062401A141A4C20DA8CDD91E”, “data”: {}}
fatal-errors-2023-11-30-d545dafb575761ed7446287de9939f7a.log
2023-11-30T00:47:50+00:00 CRITICAL Uncaught Error: Call to a member function get_price() on bool in /home/thewigfa/public_html/wp-content/plugins/woo-layup-payment-gateway/includes/layup-wc-functions.php:1103 Stack trace: #0 /home/thewigfa/public_html/wp-includes/class-wp-hook.php(324): layup_display_icon(”) #1 /home/thewigfa/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) #2 /home/thewigfa/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /home/thewigfa/public_html/wp-content/plugins/woocommerce/templates/single-product/add-to-cart/variable.php(85): do_action(‘woocommerce_aft…’) #4 /home/thewigfa/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include(‘/home/thewigfa/…’) #5 /home/thewigfa/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php(1756): wc_get_template(‘single-product/…’, Array) #6 /home/thewigfa/public_html/wp-content/themes/betheme/includes/quickview.php(32): woocommerce_variable_add_to_cart() #7 /home/thewigfa/pu in /home/thewigfa/public_html/wp-content/plugins/woo-layup-payment-gateway/includes/layup-wc-functions.php on line 1103
2023-11-30T00:48:31+00:00 CRITICAL Uncaught Error: Call to a member function get_price() on bool in /home/thewigfa/public_html/wp-content/plugins/woo-layup-payment-gateway/includes/layup-wc-functions.php:1103 Stack trace: #0 /home/thewigfa/public_html/wp-includes/class-wp-hook.php(324): layup_display_icon(”) #1 /home/thewigfa/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) #2 /home/thewigfa/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /home/thewigfa/public_html/wp-content/plugins/woocommerce/templates/single-product/add-to-cart/variable.php(85): do_action(‘woocommerce_aft…’) #4 /home/thewigfa/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include(‘/home/thewigfa/…’) #5 /home/thewigfa/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php(1756): wc_get_template(‘single-product/…’, Array) #6 /home/thewigfa/public_html/wp-content/themes/betheme/includes/quickview.php(32): woocommerce_variable_add_to_cart() #7 /home/thewigfa/pu in /home/thewigfa/public_html/wp-content/plugins/woo-layup-payment-gateway/includes/layup-wc-functions.php on line 1103
]]>Hello,
I am facing an error my woo commerce products are not syncing with Ticktok. below are the errors
There was an error syncing your productsproduct package size is invalid
Missing qualification for product category.
The product attribute is required. Check attribute ID 100346, attribute name Ingredients
Hi all
Your logger class was breaker our plugin because it doesn’t have a namespace
I fixed in this version https://drive.google.com/file/d/1MWCtc09ityTiuapSqL0AaKqhMS-7s1i4/view?usp=drive_link
please update your code
]]>Hello there!
For some reason, the Marketing -> TikTok page is not loading, I can see just a blank screen https://prnt.sc/Ome0nRMYnwjh.
Here is tiktok_for_woocommerce-2023-10-23-5223568a7af683f4317aa6d3bdd405bd.log:
2023-10-23T07:43:00+00:00 DEBUG Tt4b_Menu_Class::tt4b_admin_menu_main: external_data: eyJleHRlcm5hbF9idXNpbmVzc19pZCI6InR0NGJfd29vY29tbWVyY2VfNjUzMjNlZjY2MzVlMyIsImJ1….
And that’s it, just a long string, no errors. But I can see console errors (see screenshot about both https://prnt.sc/jvll1FEjsEup):
1) can’t load this file https://cdn-tos-va.byteintl.net/obj/archi-us/tiktok-business-plugin/tbp_external_platform-v2.3.11.js?ver=v1
2) localJs.js?ver=v1:52 Uncaught ReferenceError: tbp is not defined at localJs.js?ver=v1:52:1
Can we fix it somehow asap? Can I see the page to try to connect the tiktok?
Thank in advance!
]]>We have installed the tiktok for woocommerce plug in and our products are not syncing.
]]>Hello,
When I click on the tik tok plug in I get this. It was working for a day, and I had products linked, but then it went away and i just get the error. I have tried to reinstal lthe tik tok plug in with the same results. the tik tok account is @freshdogfood
Internal service error
Code: 10031
LogId: 20231013153515796BCC26C1DA8702608D
]]>I’m trying to use your plugin on WordPress to sync my WooCommerce catalog to TikTok shop, however Every server I know is blocking your ability to correctly sync, Siteground told me specifically:
“the following two IPs are currently blocked by our firewall due to the use of generic User Agent (“User-Agent=python-requests”):
103.136.221.238
103.136.221.239
Due to that they are being challenged with captcha protection by our anti-bot system. Since these requests are automated and the captcha challenged is actually not solved they fail.
We cannot whitelist the specified IPs as your site is hosted on a shared hosting server. And removing them from the blocklist will only be a temporary solution as they will most likely continue to make requests with the same generic User Agent.”
I want to have my products on the TikTok shop, but I can’t when every hosting service I’ve contacted continues to block your plugin from working for the reasons stated above. Is there any other way I can get my products listed without your plugin, or can you fix this and make the plugin usable for not just me, but everyone else. Thanks.
Hello! Does anyone know how to add the TikTok shop feature to woocommerce x tiktok? I have started a support ticket in ads.tiktok.com but they inform me that “WooCommerce X TikTok and the Seller Center are two different methods of advertising and selling your products. They are not linked, therefore, on the Seller Center, you must manually upload your products.” My products are synched into ads.tiktok.com catalog manager, but that’s not where I want them. I want them synchronised in the shop.
As shown this set-up guide:
https://woocommerce.com/document/tiktok-for-woocommerce/
I never get theStep 2 options: Select TikTok Shop as the new feature to add, it’s just marketing feature by default. Has anyone else had this problem and solved it?
Thanks in advance!
I am trying to set up the tiktok plugin. I am so excited I downloaded the plugin hit connect and hit a blank page. I got screeen shots
and here is my woocommerce status report. Please help!!!!!
WordPress environmentWordPress address (URL):https://www.thekandibazaar.com/wpSite address (URL):https://www.thekandibazaar.com/wpWooCommerce version:8.0.3WooCommerce REST API package: 8.0.3 /media/home1/kandi/public_html/wp/wp-content/plugins/woocommerce/includes
WooCommerce Blocks package: 10.6.6 /media/home1/kandi/public_html/wp/wp-content/plugins/woocommerce/packages/woocommerce-blocks/
Action Scheduler package: 3.6.1 /media/home1/kandi/public_html/wp/wp-content/plugins/woocommerce/packages/action-scheduler
Log directory writable: /media/home1/kandi/public_html/wp/wp-content/uploads/wc-logs/
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flatsome/woocommerce/notices/success.php,
flatsome/woocommerce/product-searchform.php,
flatsome/woocommerce/single-product/photoswipe.php,
flatsome/woocommerce/single-product/price.php,
flatsome/woocommerce/single-product/product-image.php,
flatsome/woocommerce/single-product/product-thumbnails.php,
flatsome/woocommerce/single-product/rating.php,
flatsome/woocommerce/single-product/related.php,
flatsome/woocommerce/single-product/review.php,
flatsome/woocommerce/single-product/sale-flash.php,
flatsome/woocommerce/single-product/share.php,
flatsome/woocommerce/single-product/short-description.php,
flatsome/woocommerce/single-product/tabs/tabs.php,
flatsome/woocommerce/single-product/title.php,
flatsome/woocommerce/single-product/up-sells.php,
flatsome/woocommerce/single-product-reviews.php,
flatsome/woocommerce/single-product.php
Subscriptions WCS_DEBUG: NoSubscriptions Mode: LiveSubscriptions Live URL: https://www.thekandibazaar.com/wpSubscriptions-core Library Version: 6.0.0Subscription Statuses: –WooCommerce Account Connected: Store Setup Country / State: United States (US) — WashingtonSubscriptions by Payment Gateway Payment Gateway Support WooPayments: products,
refunds,
multiple_subscriptions,
subscription_cancellation,
subscription_payment_method_change_admin,
subscription_payment_method_change_customer,
subscription_payment_method_change,
subscription_reactivation,
subscription_suspension,
subscriptions,
gateway_scheduled_payments,
tokenization,
add_payment_method
Stripe: products,
refunds,
tokenization,
add_payment_method
PayPal: refunds,
products
Advanced Card Processing: refunds,
products
Square: products,
card_types,
customer_decline_messages,
payment_form,
authorization,
charge,
charge-virtual,
capture_charge,
refunds,
voids,
customer_id,
tokenization,
add_payment_method,
token_editor
WooCommerce PayPal PaymentsOnboardedShop country codeUSWooCommerce currency supportedAdvanced Card Processing available in countryPay Later messaging available in countryWebhook status–PayPal Vault enabled–ACDC Vault enabled–Logging enabled–Reference Transactions–Used PayPal Checkout plugin–Tracking enabledSquare Environment:ProductionTokenization Enabled:Debug Mode:OffAdminEnabled Features:activity-panels, analytics, product-block-editor, coupons, core-profiler, customer-effort-score-tracks, import-products-task, experimental-fashion-sample-products, shipping-smart-defaults, shipping-setting-tour, homescreen, marketing, mobile-app-banner, navigation, onboarding, onboarding-tasks, remote-inbox-notifications, remote-free-extensions, payment-gateway-suggestions, shipping-label-banner, subscriptions, store-alerts, transient-notices, woo-mobile-welcome, wc-pay-promotion, wc-pay-welcome-pageDisabled Features:minified-js, new-product-management-experience, product-variation-management, settings, async-product-editor-category-fieldDaily Cron: Next scheduled: 2023-09-12 21:39:33 -07:00Options:Notes:126Onboarding:completedWooPaymentsVersion: 6.4.1Connected to WPCOM: YesBlog ID: 213187781Account ID: acct_1MLGpaCBVfPQloeGAction SchedulerVersion:3.6.1Data store:ActionScheduler_DBStoreAction StatusCountOldest Scheduled DateNewest Scheduled DateCanceled 12023-08-18 23:12:53 -07002023-08-18 23:12:53 -0700Complete 9,5052023-08-11 20:00:25 -07002023-09-11 19:57:44 -0700Failed 7,9052023-02-23 09:22:20 -08002023-09-10 20:46:11 -0700Pending 112023-09-11 20:07:44 -07002023-09-16 22:10:27 -0700Status report information
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Hi, I can’t connect to TikTok using WooCommerce. After entering my username and password, it says I’ve exceeded the maximum number of attempts – the same happens when I try to log in using my phone number. What’s even worse, when I try to do this through the browser, I still encounter the same error. I’m only logged in on my phone and I’m afraid to log out from it because I’m not sure if I’ll be able to log back in. Please help.
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