error …the CDN test failed

When I optimize my site, the contact form on my homepage, which is built using MetForm, disappears. When I used another plugin for this task, it happened because of the ‘Delay JavaScript Execution’ feature. Please turn off this feature to fix my site.

upgraded 10Web Booster but did not see any change. Nobody tries to connect me or solve the problem

hi,

üpgraded but did not see any change

best regardes

I have a problem (I think with the javascript loading) : when I am on my home page, if I clic on the logo on the left (“BeComm”) to refill the page, the element appear onte time on two glued on top of the page. I don’t know what must be desactivated to resolve this problem. (I have to tell you that this problem doesn’t exist before I put this plugin).

Thank you for your help.

Trouble connecting your website to 10Web:?Website Already Connected: this website is already connected to the 10Web dashboard via the 10Web Booster plugin. Please disconnect it from the 10Web Booster plugin to be able to migrate.

The plugin is great and i would like to buy the pro version but i have 2 serious errors

In this page, on mobile device, I have 2 error:
1) not show image of gallery (I tried to remove js delay and lazy load image but it’s still all white)
2) before scrolling, i can’t click on a href link (example: the site logo or the cart). as soon as i click for the first time all the javascripts load; only with the second click i can change page. This error is on all pages of the site

Hi!
i’m using 10web boost to optimize the site. and it did optimized but the problem is the content on mobile is appearing only when i am touch or scrolling down the screen otherwise its shows just blank. i tryed to uncheck the critical css, js delay etc thing so it hurts the optimization please guide me so i can solve this.
thanks
Abdul

The website is currently in TEST Mode. I have been trying to exlude the JS files following these guides https://help.10web.io/hc/en-us/articles/12019677771154-How-to-troubleshoot-and-resolve-issues-caused-by-the-10Web-Booster
https://help.10web.io/hc/en-us/articles/12020189458706-How-to-locate-and-exclude-JS-files-in-the-10Web-Website-Booster

Nomatter what I do, I still can’t get the popups running and bookings online.
I have excluded entire plugins, all JS files that load up with the non optimized version but even then I am stuck with errors that don’t seem to go away.

10 Web Booster Exclusion
Non Optimized JS Sources (That are related to below mentioned plugins. Every JS for these plugins that loads has been appended to 10 Web Exclusion)
10 Web Optimized Verison with UNCAUGHT ERROR TYPES that don’t seem to go away and functionality is not returned.

From the SOURCES TAB of the non optimized version, I have copied links of all the JS Files that are related to JET POPUP, JET ELEMENTOR, AMELIA BOOKING and placed them in exclusion section of JS at the backend of 10web as can be seen here. I have spent entire day with changing every JS file, even these random scripts created by 10Web were also inserted at on point which chnaged everytime and I had a pretty long list of 60 files but even then it iwas not working.

• This topic was modified 5 days, 11 hours ago by mohizahmad123.

After installing the plugin, everything seemed to be going very well; the results on Google were great. However, I was surprised to find that, although everything looked correct in Google Chrome, this was not the case with the other browsers without exception.

Effects that don’t show, sections that simply disappear…

Has anyone else experienced these issues?

Right now, I have it set to “Test Mode”.

I’m using Divi, and I had been using “Asset CleanUp,” although I’m not using it at the moment.

Thank you very much, and best regards.

I Try Connect My Site But I Have error.please Check

After installing the plugin Google fonts stopped loading.

Getting this error: WebP Format Not Enabled:?Your server is preventing us from configuring WebP conversion. I followed the instructions and included it at the end of the .htaccess file. Still the same error.

This error message is triggered when I go to the WooCoomerce Order list.

With the plugin disabled I can get to the orders.

WordPress version 6.6.2 Active theme: Flatsome Child Theme (version 2.8) Current plugin: 10Web Booster (version 2.30.5) PHP version 8.2.23 Error Details ============= An error of type E_ERROR was caused in line 830 of the file /home/x9zd8nvbwq6m/public_html/wp-content/plugins/tenweb-speed-optimizer/OptimizerAdmin.php. Error message: Uncaught Error: Class “TenWebWpTransients\OptimizerTransients” not found in /home/x9zd8nvbwq6m/public_html/wp-content/plugins/tenweb-speed-optimizer/OptimizerAdmin.php:830 Stack trace: #0 /home/x9zd8nvbwq6m/public_html/wp-includes/class-wp-hook.php(324): TenWebOptimizer\OptimizerAdmin::two_enqueue_admin_assets() #1 /home/x9zd8nvbwq6m/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #2 /home/x9zd8nvbwq6m/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #3 /home/x9zd8nvbwq6m/public_html/wp-admin/admin-header.php(118): do_action() #4 /home/x9zd8nvbwq6m/public_html/wp-admin/edit.php(411): require_once(‘/home/x9zd8nvbw…’) #5 {main} thrown

My website is showing this text after activating the plugin. Help me solve it.

Image link: https://drive.google.com/file/d/1AufW8jVORS-dsxYsx762k7R7hVDOIZBl/view?usp=sharing

The page got distorted as soon as I activated the plugin, please help in correcting the same as its impacting the business.

So we have optimized one of our site using 10web but the loading animation is stuck untill the user interacts with the page.

How can we get rid of this behaviour? I have excluded the plugin from optimization but even then I am facing the issue.

Here is the video explaining the issue https://youtu.be/oaYRZjfiN8c

Best Regards!

• This topic was modified 2 weeks, 6 days ago by mohizahmad123.

hi i have logged on 10 webbooster for the domain danadm.com but i forgot which email address i used

can you please help mek now the email only

I installed 10web booster plugin some days ago and every time I try to activate it gives me this message.
Please solve my problem.
In this message
Trouble connecting your website to 10Web:?Something went wrong. If this website is already connected to the 10Web dashboard via the manager plugin, please disconnect it from the manager plugin to be able to use 10Web Booster.

Hello, thank you for your wonderful 10Web Booster engine, it is amazing!

Anyway, this one happens in my homepage, when the page is opened by phone, the footer menu change form to a toggle menu button. But it becomes not clickable. When I remove this page from optimization, it works again. What happened? And what is the solution?

Thanks.

I am facing problem with my sites . I am using 10web optimizer more than 6 months It’s a good plugin to use . But the problem is visible for my clients also . I am using content switcher but 10web blocks it’s auto loading until user touches the screen the loading doesn’t stop automatically . It is the main problem why I have to change using 10web . Please check ang give a solution https://travelersholiday.net/ this is my site
please check I keep activated the plugin just look for the flight tour and other sections

hi, I have accidentally seen that I can not open the website on the mobile device and when I checked I found that an error message is displayed here under the pagespeed test.
All plugins, themes etc. are updated.
Many thanks for your help

Many thanks

I don’t understand what I have to do?

Hi. Your plugin is very good optimize our site score, but after 1 week we noticed, that all js scripts broken now, and it’s related to CORS problem. Before we start use your plugin, we have some custom CSP rules (see first screenshot please). And after activate your plugin, it’s many error with content policy again now, How we can fix this, maybe add some rules?

https://paste.pics/S5XCM
https://paste.pics/S5XD9

Hi! I want to buy a 10 web booster for my website for 4 websites which package which is best one. Actually my website speed is 30 on mobile and 70 on desktop and i want to improve on mobile and desktop as well.

At first I was happy about the great results. Now I am disillusioned.

I have installed your tool on two websites and on both websites the mobile menu no longer responds.

What good is a fast mobile site if customers can’t navigate it?

By the way, when I test the website in test mode, the differences between standard and extreme are very small.

Hello,

I’ve encountered an issue with a plugin on my WordPress site that was causing a conflict with the WP Forms plugin scripts. Additionally, the plugin modifies the URL for custom icon fonts, resulting in the icons not being displayed properly on the site. There are related errors messages appearing in the browser console. I noticed that the problem with WP Forms scripts occurs on the first page load when the page is not stored in the browser cache. When I click on any homepage link, all errors related to WP Forms no longer appear in the DevTools console.

Initially, I was using the plugin on my production instance of WordPress, but due to these issues, I disabled and removed the plugin from the production environment. Currently, I’m testing the plugin on a development instance, where I’ve created an admin account to assist the support team in analyzing the situation.

If more information is needed, I’m to disposal.

Best regards
Chris

• This topic was modified 1 month, 1 week ago by xninedesign.
• This topic was modified 1 month, 1 week ago by xninedesign.

Hi,

when i try to remove a product or change the quantities on my cart page, it goes really slow, and i get an error.

cart.min.js?ver=9.3.3:1 Uncaught TypeError: t.removeClass(…).unblock is not a function
at i (cart.min.js?ver=9.3.3:1:384)
at Object.complete (cart.min.js?ver=9.3.3:1:7686)
at c (jquery.min.js:2:25304)
at Object.fireWith (jquery.min.js:2:26053)
at l (jquery.min.js:2:77910)
at XMLHttpRequest. (jquery.min.js:2:80265)

Hello, I’m opening a new issue here since the last one about the same topic was marked as resolved already. The plugin works but breaks the home page of the website on Chrome browser only, both on computer and mobile. Animations stop to work, there is code displayed on the frontend and the add to cart plugin doesn’t work anymore. I currently activated the test mode so that you can investigate further, thanks in advance

• This topic was modified 1 month, 1 week ago by lucas6888.

Dear friends at 10Web,

I’m troubleshooting some issues Im facing with plugins CookieYes and 10Web. Just for trial and error, I′d like to exclude the following URL path from cache – /wp-content/plugins/cookie-law-info/*. Is this possible in the free version? Cant find any option.

Website – https://breathingexerciseguide.com/

Note.: I have tried to select the plugin to exclude in settings, but no theme or plugin appear in this option.

Thanks in advance

• This topic was modified 1 month, 1 week ago by BEGuide.