Your plugin is loading HCaptcha scripts (which exceed 1MB – 1/4 of our entire homepage size) even when captcha settings are turned off or another Captcha type is in use. Can you fix this so your plugin is not as bulky to run?
]]>Good afternoon. I have the WP Simple Pay plugin on my website, and it’s connected to Stripe. Everything was working fine, but today payments stopped going through. When I press the button, it just keeps loading, but nothing happens. Please help.
]]>I have installed WP Simple Pay, connected it to my Stripe account. I also upgraded to a Pro account. However, when I put my license key in the field and press the UNLOCK PRO FEATURES NOW button, nothing happens.
I have tried pressing the UPGRADE TO WP SIMPLE PAY PRO, but it looks like that options wants me to purchase the upgrade again. What am I missing?
]]>We just purchased the Pro plugin, uploaded and activated it. We are entering the activation key in your activation key field but clicking on the button is not doing anything. It is not accepting the key apparently.
Please resolve ASAP.
]]>When I try a purchase a license for your Pro license, I get an error message: “We encountered an error with your account. please contact support.
]]>Hello,
Thank you very much for this plugin.
I have achieved the following:
I have tested it and the payment button works correctly, but after making the payment it DOES NOT ADD THE POINTS to the user and it does not appear in the points history table either.
Could you help me please?
I found this alert, but I don’t know if it is related to the problem:
wpsp_coupons table not found wpsp_webhooks table not found
Thank you very much for your help.
]]>Hi,
I’m trying to style the pay now button without much luck. I’ve added some custom CSS that seems to have created a yellow button background which is what I want. But I can’t seem to get rid of the blue box around the text.
I’m using WP Simple Pay Lite
Thanks.
]]>Hi.
Is there any way to remove the branding from successful purchase page – the page that you see after a successful purchase: This content is neither created nor endorsed by WP Simple Pay
Thanks!
]]>Hi,
I setup your plugin according to your documentation and now i need to pass total amount of the payment to a script, any hook or function. how i achieve that using child theme or any other way.
i have a script i need to just pass total amount of successful payment
I sell several products and I want the customer to be able to make only 1 payment of the total. Is this possible ?
]]>Hello SimplePay Support Team,
I am trying to reach out to support for 4 days I still have not got any responds. Trying to get your attention with this topic. Screenshots mentioned in the article below has already been sent to you via your support channel.
I hope this message finds you well. I am reaching out for assistance regarding an integration issue we’re facing with the SimplePay plugin on our WordPress site, which is currently utilizing the Essentials theme by Pixfort.
We have successfully implemented the SimplePay payment form within a PixPop-Up using the WPBakery “Text Block” element. The form is operational when accessed directly via its permalink. However, we encountered an issue when attempting to display the form dynamically within a pop-up. Specifically, the payment information fields (such as card details) do not display correctly, rendering the form non-functional in this context. This has been illustrated in the screenshots attached, where ss0.png shows the SimplePay payment form setup, and ss1.png demonstrates the issue with the payment form where card information fields are not accessible.
Upon consulting with the Pixfort support team regarding this matter, they suggested that since SimplePay is an external third-party plugin, it might require the content of the plugin to be visible for initialization. They recommended checking the plugin documentation or reaching out to your support team to inquire whether the plugin supports using and initializing its elements dynamically within a pop-up environment.
If the SimplePay plugin does support dynamic initialization and provides a JavaScript function for this purpose, we would be eager to implement it. The Pixfort team has advised that any such JavaScript function can be added into a code snippet and then inserted into the site via Theme options → Layout → Advanced → Custom JS (in footer).
Given the importance of this integration for our site’s checkout process, we would greatly appreciate any guidance, documentation, or code snippets you could provide to help us address this issue. Ensuring the SimplePay form is fully functional within the PixPop-Up is crucial for providing a seamless checkout experience for our customers.
Thank you for your attention to this matter and your continued support. We look forward to your prompt response and any assistance you can offer.
Kind regards,
]]>I have tried processing some payments in test mode, but they have gone through for real. I have now lost about ￡1 in fees to Stripe! And yes, before you ask, I toggled test mode on both wordpress and Stripe dashboard.
]]>Hi, every time someone tries to buy and download my ebook, they are getting an error message. When I tried in test mode, I got an error that said
Not Acceptable!
An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.
How can I fix this? It looks like everything set up correctly
]]>Hello, add support to the form for payment by boletos (Brazil), please
]]>Hi gang. Hoping for some help here w/ my payment processing.
I am using WP Simple Pay Lite and integrating with Stripe.
Anytime a payment is submitted, it does not go through, and the user sees the following message:
“Not Acceptable!
An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.”
Can anyone help me figure out what this means, and what to do about it please? Thank you!
]]>Hello,
I have this error appears for paiment.
I did nothing new.
Could you help me please. It’s urgent. The error message is :
Invalid custom_fields[0][type]: must be one of text, numeric, or dropdown
The code for button is : [simpay id=”15863″]
Thank you very much for your return
]]>Hello, add connection of coupons with affiliates via WP Affiliate, please
Example: if you use a coupon, the affiliate earns a commission
]]>Hi Spencer,
My subscription offer spans multiple geographies. Is it possible to include a currency drop down either prior to or within the subscription payment form?
]]>Hi,
we are testing stripe test mode on our store, but on the checkout card form not showing for some countries like UAE and Kuwait.
Can you please provide more info about this issue?
Thanks!
Are we able through automations to set the user’s who made the payment wordpress role? We are coming from direct stripe which is defunct and doing a poor man’s paywall with user roles.
]]>I have created a page which takes subscriptions for a UK charity using the Stripe plug-in. The page needs to record the subscriber’s address, and the type of subscription they require. All is working fine but there is one aspect I would like to improve. The user supplies a postcode as part of their address. However, the postcode is requested again as part of the credit card submission via Stripe. Is it possible to avoid asking for the postcode twice by setting?the postcode needed for the credit card to the same value as the one given for the address?
]]>Good morning,
I recently encountered a problem, I got this error message:
Invalid custom_fields[0][type]: must be one of text, numeric, or dropdown
Can you help me ?
Best regards
Hey,
do you plan to integrate PayPal feature:
https://stripe.com/docs/payments/paypal/connect-your-paypal-account
I can’t find anything in the docs. Are Stripe restricted API keys supported / can they be manually set?
]]>Hello,
I failed to install the extension (updated wordpress)
Best Regards
Pierre
Type error :
Fatal error: Uncaught mysqli_sql_exception: Table ‘dbs1296763.wp_actionscheduler_actions’ doesn’t exist in /homepages/13/d858307057/htdocs/wp-includes/wp-db.php:2056 Stack trace: #0 /homepages/13/d858307057/htdocs/wp-includes/wp-db.php(2056): mysqli_query() #1 /homepages/13/d858307057/htdocs/wp-includes/wp-db.php(1945): wpdb->_do_query() #2 /homepages/13/d858307057/htdocs/wp-includes/wp-db.php(2696): wpdb->query() #3 /homepages/13/d858307057/htdocs/wp-admin/includes/upgrade.php(2795): wpdb->get_results() #4 /homepages/13/d858307057/htdocs/wp-content/plugins/stripe/lib/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_Schema.php(135): dbDelta() #5 /homepages/13/d858307057/htdocs/wp-content/plugins/stripe/lib/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Abstract_Schema.php(63): ActionScheduler_Abstract_Schema->update_table() #6 /homepages/13/d858307057/htdocs/wp-content/plugins/stripe/lib/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php(36): ActionScheduler_Abstract_Schema->register_tables() #7 /homepages/13/d858307057/htdocs/wp-content/plugins/stripe/lib/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(57): ActionScheduler_DBStore->init() #8 /homepages/13/d858307057/htdocs/wp-content/plugins/stripe/lib/woocommerce/action-scheduler/classes/abstracts/ActionScheduler.php(158): ActionScheduler_HybridStore->init() #9 /homepages/13/d858307057/htdocs/wp-content/plugins/stripe/lib/woocommerce/action-scheduler/action-scheduler.php(55): ActionScheduler::init() #10 /homepages/13/d858307057/htdocs/wp-content/plugins/stripe/lib/woocommerce/action-scheduler/action-scheduler.php(61): action_scheduler_initialize_3_dot_4_dot_0() #11 /homepages/13/d858307057/htdocs/wp-content/plugins/stripe/src/Plugin.php(66): require_once(‘/homepages/13/d…’) #12 /homepages/13/d858307057/htdocs/wp-content/plugins/stripe/stripe-checkout.php(114): SimplePay\Core\Plugin->load() #13 /homepages/13/d858307057/htdocs/wp-admin/includes/plugin.php(2299): include(‘/homepages/13/d…’) #14 /homepages/13/d858307057/htdocs/wp-admin/plugins.php(191): plugin_sandbox_scrape() #15 {main} thrown in?/homepages/13/d858307057/htdocs/wp-includes/wp-db.php?on line?2056
]]>Hi. I’m trying to complete the connection with Stripe and for the second time it has ended up hanging with a white screen while connecting to the gateway. Other than logging into Stripe I haven’t input any other information.
One possible complication – the Stripe account is still connected with Woocommerce which is going to stay on the site but be connected with a different processing solution. I thought I might be able to copy across the API information. With the wizard – and its lack of functionality – I’m not sure what to do. Help!
]]>Hello, the payment button does not work for me. Indicates that recaptcha is not configured. I have gone to the configuration within the plugin information and I have set the keys. I use the recaptcha for my web form and it works fine. what can be happening?
]]>Hi.
I am building a website where anyone can book a Taxi/Cab. Upon Selecting car or Package user have to pay an amount.
I have the dynamic pricing which I want to use as Pricing variable but there is no option where I can use dynamic value for pricing.
Can anyone please help?
Hello guys. I’m trying to remove email field but it regenerates again after I save changes. I even cant make it not required. Can you tell me what can be done to solve that problem?
]]>Clients are getting a cookie error and it will not allow them to make a payment. This happens often and I would love a fix. Thx.
Before you say the problem is WP Rocket, this was happening well before the installation of WP Rocket. Just getting around to contacting support.
]]>