Rating: 2 stars
This old old old old plugin doesn’t work with WP 5.5.0. You get the following response in API mode:
Response body: { “errors”: [ { “message”: “invalid data format\/type”, “description”: “field ‘content.headers’ is of type ‘json_array’, but needs to be of type ‘json_object'”, “code”: “1300” } ] }
Maybe now they can update it and also fix the broken logo on the admin page.
]]>Rating: 1 star
I used SparkPost for a while, they regularly disabled my account for no reason. The first time it was because I migrated a site from a dev area to the live domain, and forgot to change the sending domain.
For that “offense” they totally canceled my account, and banned my email address, with no way to get it back.
The second time they never told my why they deleted my account (new email). The just… did.
I never spam, my sites barely use email for anything other than user forms. Sparkpost is a terrible business, I highly recommend you find another service instead.
]]>Rating: 1 star
2 reports of emails not being sent by different clients this week. One ended up working by removing the Mark emails as transactional check mark, and the other one just won’t work anymore. Looking for another service.
Disappointed to see such a HUGE company not keep their plugins up to date.
]]>Rating: 5 stars
SparkPost lets your website use their servers to send your website’s transactional emails. They have outstanding logging and are the best solution I’ve found. This is one of the first plugins I install on EVERY site I work with. Outstanding!
]]>Rating: 4 stars
Plugin works well. Doesn’t slow anything down.
I get an error related to the debugging though:
WordPress database error Too many keys specified; max 64 keys allowed for query ALTER TABLE sp_email_logs
Rating: 1 star
It added +5 seconds on checkout and wherever emails were sent.
]]>Rating: 1 star
As leofflerg points out you can’t trust them not to suspend you without warning. One of our client’s account was suspended because someone sent a spam link to them using their site’s contact form.
The client tried contacting their compliance team, not really being very technically savvy, they didn’t understand where the spam they were being blamed for came from. After all they didn’t send the spam.
As an agency manager, I reached out to Sparkpost’s compliance once my client notified me of the situation. I just got an automated response saying
Hello,
Thank you for your interest in SparkPost. We strive to offer the very best email service, and to that end, we maintain a strict anti-abuse messaging policy.
Because we cannot offer you the high deliverability you would expect from SparkPost, we must decline to provide our services. We wish you the best in your future business endeavors.
Respectfully,
The SparkPost Compliance Team
So then I tried the head of business development, Beverly Clarke. She connected me with the account manager, Tim Tran. Who politely informed me
I have taken a look at [redacted] and overall looks fine to me. I would continue to try to communicate with our Compliance team and follow their guidance. It would help to figure out how to prevent these links from appearing in your emails or how your system handles outbound email.
I told him about the non-response we were getting from compliance, to which he replied…
I don’t see terminated on your account just yet. But if that’s the only response they’re giving you, we regretfully have to part ways at this point.
It’s some perverse form of digital victim blaming. My client was the victim of contact form spam, and Sparkpost is punishing them for not having done a good enough job of protecting themselves. It doesn’t seem to matter at all to Sparkpost that the client didn’t send the spam or that the recipient of the email was the party they were blaming for sending.
I feel like I have egg on my face for recommending SparkPost to my clients after today. I can’t in good conscious recommend anyone use their service and by proxy this plugin.
]]>Rating: 1 star
If you deactivate the Sparkpost plugin (e.g. for testing, bug fixing, etc) then you LOSE all of your settings and your emails then bypass the Sparkpost service without warning.
I was trying to find a fault at my site so naturally deactivated all plugins to figure out the problem. I fixed the problem then reactivated all of my plugins. 3 weeks later through pure chance, I clicked the Sparkpost plugin settings and discovered (to my horror) that there were no settings in there anymore (API key removed, etc) and the ‘send email through Sparkpost’ was unchecked. Not only does this affect my email deliverability but it also LOSES Sparkpost money as emails are no longer routed through their service.
I cannot believe that the plugin settings are not stored in the database or at the very least, there is no admin notification message to warn us that we need to re-enter api key etc when we deactivate/active plugin.
Please fix this!
]]>Rating: 5 stars
We use sparpost for pro service and seriously is great !!!
In fact, as all mail company, if you want a perfect delivery, you need souscribe a dedicated ip for send your mail and parse this sending (type : 300 mail by hour), and all mail are delivered perfectly in box for 20$ by month !
]]>Rating: 2 stars
SparkPost says “No One Delivers Better than SparkPost”. Yes, delivered . . . to Spam. The very first test message I ran through the system went straight to the Gmail spam folder because Google does not trust the SparkPost servers. What’s the point?
See screenshot: https://postimg.org/image/sei75qldt/
]]>Rating: 1 star
NOT RELIABLE FOR BUSINESS USAGE
Just dumped Sparkpost today… Just 48 hours after they suspended ALL of our outgoing business emails (including eCommerce order notifications).
We only send about 100-200 eMails a day through them, and have been for about the last year. We’ve had No prior issues, no prior warnings, no prior suspensions, etc. Clean as clean gets.
Why did we get suspended without warning. Because of ONE email with a suspicious link (according to them).
We acted immediately. We tried replying to their complaint (right away). We tried again a few hours later. We tried calling their office (they have no telephone help available, only email). We even opened another Case Email… nothing back for 2 full days.
What was the “suspicious link” … it was me personally replying to my brother-in-law who sent me an email for a local gun store sale in his home town… REALLY Sparkpost!!!
Not sure if anyone else is better, but we’re giving another provider a try now.
]]>Rating: 5 stars
Works right out of the box, set up account and create api key.
]]>Rating: 1 star
I was using SparkPost for almost a year until they suddenly and without warning terminated my account. My dashboard shows thousands of mails sent over the past 90 days with 0 spam complaints. Trying to contact them to find out why has only resulted in generic (probably automated) form letters. Avoid!
]]>Rating: 5 stars
Just great!
]]>Rating: 5 stars
A sigh of relief after countless sighs of grief!
As a WordPress developer I manage numerous client sites, the majority of which reside on average shared hosts and almost all of them have issues with the reliability of form submission delivery. Not anymore. SparkPost is a solid solution that does exactly what it promises.
Clients are confirming that they’re happy to pay the overage rates if need be for the added reliability.. and who wouldn’t your rates are spot on.
Thanks!!!!
]]>Rating: 5 stars
SMTP providers come and go. MailGun used to be my favorite (and still is for complex situations), but for a vast majority of the WordPress community, SparkPost is as good a value as you can get. Easy, reliable… IT JUST WORKS. Is use it on all but one of my site (which has a special need).
]]>Rating: 5 stars
It was easy to integrate.
Suggestion to the developers: In the settings page, please describe the “Overrides” section properly. It is very confusion as to what is it referring to. Will it change the default “Mail From” for WordPress or will it override all “mail-froms” throughout the website.
]]>Rating: 5 stars
Works great, easy to set up. Very happy so far. Great UI
]]>Rating: 5 stars
Super easy to set up. Love that you can have sub-accounts on sparkpost.com to set up sending for multiple websites from one account.
]]>Rating: 5 stars
recently swtiched from Manrill to SparkPost and love it. Really reliable.
]]>Rating: 5 stars
Hi,
I have migrated from Mandrill service. I found this product very good, you got 100 000 free emails/month now. If you use Mandrill and want a good, relaible, free alternative this is a way to go!
SuberB Transactional Email Service! Easy to use SparkPost app.
]]>Rating: 5 stars
Easy and quick to setup. Works with hotmail which was the major reason for using the other (previously free, but now wants money) plugin.
]]>Rating: 5 stars
Do I have to actually write something, can’t I just give this its stars and be done?
It works, easy to set up and was a welcome relief to find a viable alternative to the other service gone to the dark side.
]]>Rating: 5 stars
Great product..works just like my previous provider. Website has a great interface also. Thanks again..!!
]]>Rating: 5 stars
No issues with setup
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