Installs but does not function under WP 4.5.2.
]]>ST in the WP dashboard has only Admin and Simple Tickets. Simple tickets is blank.
No way to add new ticket.
Please help
Kelvin
I click on Simple Tickets in the top left of the menu. I receive is an error with a blank page.
Failed to load resource: the server responded with a status of 500 (Internal Server Error) wp-admin/admin.php
Is there any way to search tickets? Prefer the body, not just the title?
Thanks!
]]>Hi,
First of all, congratulations for this plugin. I have one question only, if I may: when a user creates a ticket and submits, the same ticket appears in the same page. But there’s no “ticket created with success” or a redirect. Is there any possibility of doing one of these 2 possibilities?
Kind regards
Kepler
]]>Hi! I wanted to thank you first for this wonderful plugin! I am looking for a long time a support plugin, that has on all Multisites the same function. With your “Globel Dashboard” function I finally found it, thanks!
But some small things could still be improved ;).
Guest name
Could you include the function that guests can enter any name? So far every guest is simply called guest. In individual input field would be nice.
Feedback Page – Message sent?
When I add the support system to the website with [GBL_SMTCKS], the website is simply reloaded when sending a message. The message arrives – but the user does not know whether it has been sent or whether he has done something wrong. A feedback page would be very helpful.
A bug? – Status Color
Unfortunately, there are problems to mark the support tickets in color. With a monosyllable status (open / close) it is not a problem and works perfectly. However, if the state consists of several words, the colored representation no longer works. I would be glad if you could fix this.
File upload
It would be helpful if users could attach files to certain problems. Especially image files (screenshots) would be interesting. Perhaps you could still a function for the file upload.
thank you for your effort!
GreetZ
S!nned
is there any payment / paypal integration with this plugin please?
]]>I was curious if there is any way to post to the font-end. I want to avoid people requesting the same thing, and although typically tickets are private, my need is beneficial for all users to see tickets. I was hoping I could do something showing current open tickets and recently closed tickets on a page. Any suggestions?
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