Rating: 5 stars
easily one of the best and most customizable membership plugins for wordpress. been around for ages and i still use it.
]]>Rating: 2 stars
I have a love/hate relationship with this plugin. There are some things that I love about it, and some things that I loathe about it.
Most importantly, it fails at its primary function of managing paid memberships.
I had been using this plugin confidently for many years, and I just assumed it was doing what it was supposed to do.
I recently audited my memberships versus payments for the first time, and I was shocked to learn that I have lost a lot of money. Many of my website’s users were getting free service; many of them for years, costing me thousands of dollars in lost income and stolen service!
Turns out, this plugin hasn’t been downgrading memberships when users miss payments or cancel their subscriptions.
s2member doesn’t maintain any payment records whatsoever. Therefore, it’s not easy to audit subscription payments versus memberships.
I now audit my site every month.
]]>Rating: 5 stars
We’ve been able to build a complete membership system with recurring payments using the s2member plugin and so far loving the capabilities of it!
There is so much to customise and manipulate thanks to the plethora of settings and shortcodes available, if our client asks for something to be added to their website this plugin has been able to do it, without the need to source another plugin or alternative.
Support is awesome as well – I’ve had many questions answered recently in a pretty quick turnaround. Definitely 5 stars every day for this. I would highly recommend you get the Pro version as well, it’s a one-off payment which sold us on buying it, rather than another system where we have to pay for it every month.
]]>Rating: 5 stars
After playing around with multiple membership management plugins, I discovered this one – s2Member. I like many, many, aspects of this and the best part is that the core framework is free to use. During my testing I found that for our retiree association website, this was ideal. The thing that made me a big fan was how quickly this volunteer run support was with their timely replies. Needless to say, the paid version has many features, and the amount you pay (although slightly on the higher side – from my personal perspective) is for lifetime updates and not the yearly renewals that other developers charge. Thanks very much s2Member and keep up the good work.
]]>Rating: 5 stars
This does everything we need it to do for the membership-driven site we manage. And the support has been incredible (note: we have the paid Pro version). Highly recommended.
]]>Rating: 5 stars
Hello,
Thank you for this very usefull Plugin.
Can you fix the warnings on the last Version 240315 (visible on the Workpress dashboard, PHP 8.1 & WordPress 6.4.3).
Warning: Undefined array key 2 in ./wp-content/plugins/s2member/src/includes/classes/security-rest.inc.php on line 45
Warning: Undefined array key 3 in ./wp-content/plugins/s2member/src/includes/classes/security-rest.inc.php on line 46
Thank you.
]]>Rating: 5 stars
Ive been using S2 Membership for a while to control my premium content for members. The PayPal integration was straightforward and clearly explained in the help files and videos.
The set up videos simplified the whole process. It’s been working for a while now without any issues.
I recently encountered a small issue on version upgrade and the tech support was speedy and accurate. The solution was provided really quickly along with some friendly advice as to how to avoid it in the future. Not all plug in developers are like this. Highly recommended – Colin
Rating: 5 stars
Cristián Lávaque responded in a timely manner to my issue and stayed with it until it was resolved to my satisfaction. Definitely went above and beyond! Thank you (Merci beaucoup).
]]>Rating: 5 stars
We’ve use S2 Member for a number of years. I recently had an issue and submitted a request but mistyped my email address. Cristián searched me down through alternative email addresses and provided a reply that solved my issue. Excellent service and a solid membership plug in.
]]>Rating: 5 stars
Cristián was very prompt with his feedback and his service was excellent. The issue was also resolved in a timely manner.
]]>Rating: 5 stars
I have used this plugin now for several years and am very happy with it as it delivers exactly what I need. BUT, the main reason I am writing this review is to recommend them based on excellent and responsive support. Over time I have had a few support requests and all have been handled well and quickly.
]]>Rating: 5 stars
Cristián was kind and very helpful when I really needed him to be. Top notch customer service. Nice to see a company that doesn’t just want to take your money and leave you hanging.
]]>Rating: 5 stars
I’ve been a client of S2Member for almost 10 years. In that time, I’ve made quite a few requests for assistance. I have no formal IT training – I’m an enthusiastic amateur. On each occasion, I’m treated with the utmost respect by Cristián Lávaque and his team. The response is always fast, comprehensive, and easy to understand and implement. They always go above and beyond every other support service I’ve every used. In my opinion, this attention to customer services, coupled with a fantastic product, makes S2Member the best WordPress plugin in the world… by far!!!! Thank you for being so fantastic.
]]>Rating: 5 stars
We first started using s2Member in November 2012. Since then, it’s given great service, and the support has been excellent.
The (very) few problems that have cropped up over all those years, have been down to our own lack of knowledge of the setup, or an issue with one the payment gateways.
Support has always been helpful and quick.
s2Member does the job it’s intended for, very well indeed.
Personally, I think it’s way underpriced – and no, we have no financial connection with s2Member other than having paid them a very small price for the use of their excellent plugin all those years ago.
Rating: 5 stars
I’m running s2Member Pro (and a few extensions) on a site with 6,000+ users. Recently I ran into a critical error when updating a user. I emailed support and Cristián was able to help me resolve the issue. I’m forever grateful!
]]>Rating: 5 stars
Some reviews make it seem like you need to be a developer to understand it, but if you are able to understand shortcode, it’s very easy to operate. And Cristián is the best and most helpful. Excellent plugin and team behind it!
]]>Rating: 1 star
There is absolutely no support for this plugin. The codebase is severely outdated and deprecated which explains the issues when tying into a wordpress site with PHP 8.1 and 6.1 WordPress. The plugin doesn’t even come close to doing what it says it can do out the box. As a developer myself, it would cost me less time in the long run to build my own member plugin and hook into a well established framework like WooCommerce, than bother troubleshooting the toilet that is this plugin and its’ codebase. Be warned to anyone else considering this dumpster fire of a plugin, DO NOT BOTHER. You will just regret clicking their stupid link and being enticed by their fake reviews. Jason (the idiot who “developed” this plugin) is charlatan script kiddy who will take your money and do a run. Hence the ridiculous “terms of conditions”.. Read it yourself and be the judge of why they consistently push the notion of “unless it’s a clean install of wordpress, we wont refund you. What the actual point is that when everyone has actually developed websites, not just fresh installs.
We’re committed to building the best software for WordPress and we stand by our work. The following policy outlines what is required to qualify for a refund. Note that s2Member Pro is delivered as an open-source digital item (i.e., it is irrevocable software that comes with a GPL license, much like WordPress itself). For this reason, refunds are granted at our sole discretion, and on a case-by-case basis.
Qualifying for a Refund Within 14 Days
If you’re having trouble, we ask that you work with and follow all advice presented by our team/community in an effort to resolve the issue (e.g., attempting to reproduce problems in a clean installation of WordPress). If problems still exist, even when testing in a clean installation of WordPress, we will gladly refund your money within 14 days from the date of purchase.
Refund requests may take up to 14 days to process. Refunds are not guaranteed. All refunds will be granted at the sole discretion of s2Member staff. Absolutely no refunds will be given after 14 days from the original purchase. Please note that by purchasing s2Member Pro, you agree to the terms & conditions of use, including this refund policy.
Testing in a Clean Installation Required: WordPress offers you lots of options! As a site owner you have the ability to mix our Products with other plugins and a theme you like best. This means your environment will be slightly different than ours. Your WordPress installation has different plugins, it has had a different history, and it’s probably running with a different theme too.
As you can imagine, testing every feature in s2Member against every possible combination of plugins, and with each and every theme and server configuration that exists for WordPress, is simply not realistic. We need common ground! In fact, our policy is that we require it. Before any refund is granted we ask that you attempt to reproduce the issue in a clean installation of WordPress.
]]>Rating: 5 stars
Cristián gives great support. I’m very satisfied ??
]]>Rating: 5 stars
I’ve been using S2Member to run my membership site for years now, that has over 3,000 paying members. Anytime there’s an issue, the team is there to help solve it, even when it ends up not being the plugin’s fault.
]]>Rating: 5 stars
We have this tool integrated and running on our website for our members area, and it runs perfectly. Easy to set up, if you know some basics in WordPress. It is incredible what features the free version already offers. Keep up the great work. Keep it going!
]]>Rating: 5 stars
I have been using s2Member for almost a decade on one of the sites I manage. Recently on a new site I decided to explore alternatives, but eventually came back to s2Member as being the most flexible. It also has really good support – prompt and helpful.
]]>Rating: 5 stars
I’ve been using s2Member for 9 years and finally have the opportunity to update the theme to Divi. While working on reformatting page designs, I noticed that some of the s2Member shortcode was not working. I reached out to support and within an hour, Cristián responded. He gave some suggestions. It took about 3 back and forth emails to nail down the solution. All of this took place in only a few hours. Amazing support of a high-end plugin and much appreciated. This is one of the reasons I stick with s2Member. Support has always been great! Thanks Cristián!
]]>Rating: 5 stars
Great plugin with kind and generous support.
]]>Rating: 3 stars
After I have installed this plugin, it was looking good and the functionality of the plugin was great. But for some reason, I was having a problem logging in with my sidebar login menu. At first, I was not sure why then my user contacted me and told me that they can not log in and were having errors.
After I deactivate this plugin the error went away and the user was able to log in with no problems.
]]>Rating: 5 stars
I had an issue with a conflict between another plugin and couldn’t figure it out. Cristián took the time to sign into a temp site I created to test it out and was able to find out that there was something that woocommerce had set up that didn’t allow guests to see the profile. He found the problem and let me know what code to put into my functions.php to enable my members to sign out and update their passwords. Above and beyond. I’ve used this plugin for over ten years with various clients and whenever I need help, they’ve helped find a solution.
]]>Rating: 5 stars
This membership plugin does a lot and has many, many configuration options to achieve whatever you want. Cristian went out of his way and helped me diagnose a problem restricting part of another plugin. I received extremely quick and reliable support.
]]>Rating: 5 stars
I am not sure what some of the users here have been doing but I have built with most Membership plugins and literally dozens using S2 Pro and I can tell you, bar none it is the best of all of them. Extremely powerful, anything you might want to do it can do.
There is a strong S2 Member community forum with all the answers you might need, a pool of skilled developers and the S2 pro deal is the software deal of a lifetime. php scripting anyone!!
Given the huge power and value of S2 Pro for literally almost peanuts it’s unrealistic to expect “on call support” but there is support, and really you won’t need it, the plugin is extremely well documented inside WordPress admin and there is all the information you might need in the free community website.
The same developers do their own cache plugin works works perfectly with S2 pro called comet cache ( another excellent deal), I highly recommend you try it out, my thanks go to the S2 developers for their fine software
]]>Rating: 1 star
I bought S2Member a few weeks ago thinking this would solve my issue of providing memberships on my website. Unfortunately, this plugin is incredibly limited. There’s no cart integration which means you’re stuck forcing users to purchase your subscriptions separately from other products/services you might have available.
On top of that, S2Member is incapable of minifying it’s JavaScript files. This is something minor when it comes to SEO, but the fact that it causes the issue without any indication down the road it will be a priority.
Lastly, I emailed them (because it’s the only way to contact them) to ask for a refund. It’s been a month and I haven’t gotten a response. I’m not sure why it’s ratings are so high in the first place.
]]>Rating: 5 stars
We’ve used s2member pro on a few projects now & find it has met all our membership needs. Most impressive has been the support. Excellent communication, knowledgeable, friendly and super patient ??
]]>Rating: 5 stars
Greate plugin, neat, easy to configure, and with interesting security features.
A special mention to Cristián Lavaque whose support is awesome, fast, clear even to free members like myself
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