Manual membership does not work for WP Courseware courses

  • Good afternoon. I have an online academy, and I am having an issue that I am trying to solve for one week but I simply can’t find the solution. I even bought another server and installed a new WP client.

    The thing is between WooComerce Memberships and WP Courseware. When people buy the course get assigned to it; until here it is everything ok.
    But when I have to create a new membership, extend it, delete it, cancel, put on hold (or whatever) manually, I do it in the WooCommerce Membership admin area, I just add, erase or modify. All the access to the pages, posts… Get modified, but the courses just don get modified.

    For example, if I erase the membership, they lose access to the membership (assigned) pages, but the course is still there!

    If I create a new membership, the course does not appear and even with the link, they can’t see it.

    If I change the dates, they are just the same as when the customer subscribed.

    I deactivated all plugins already, but nothing. Now I am testing on a new WP, With just the minimal plugins to try out if this works. But nothing.

    Am I losing something? Have anything changed… Not so far time away it was working with no problem, and even now with new server there is no way to put it on work.

    I don’t even know what is the plugin that is causing this issue. This is so confusing. Has any configuration changed?

    Thanks for the time given in advice.

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  • Hi, @spartan0
    Based on my experience, the Woocommerce Membership plugin connection with WPCourseware is maintained even when the membership date expires.

    Until now, disconnection had to be done manually, however, with the new WPCourseware update there is the possibility of assigning an expiration date to the course in two cases:
    – On a specific date.
    – In a specific period from when the student registers.

    In case it helps, I protect the information of each lesson using shortcodes that allow you to see the content based on the membership, in this way, even if they have access to the course, at the time the membership expires, they cannot see no content.

    Hope you find the best way for you.

    Thread Starter spartan0

    (@spartan0)

    Hi @ohcarolinacarol, first of all sorry for the delay. The problem I have is about the manually activation or descativation, it does not work. For example, if I sign up manually, the customer does not have access to the course. If it already has, if I delete it, the customer still has access to it. If I modify the dates it just doesn’t change.

    And BTW, which are those shortcodes?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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