Rating: 3 stars

Pros:
– The concept is very interesting.

Cons:
– Requires a browser extension, and uses negative reinforcement to convince you. “Install, or continue to use Bad Screenshots”.
– Assumes you are on a large screen. Small screens are out of the question.
– Registering a domain to your account is a little odd and requires setup on both ends (account and site).
– WARNING: Account signup sends your password in plain text. (Eeek!)

Neutral:
– Requires an account with their service, as tickets from all of your domains are stored in a central location. (May or may not be helpful, based on your situation)
– Reporting and Analysis require premium upgrades.

Rating: 1 star

Might be a good plugin but I’m not going to sign up on your server to use it. Why would you do that?

Rating: 5 stars

You nailed it with this plugin. So helpful for clients to send me update requests.