Rating: 1 star
I used the free version on my site at first, managed to install it and seemed to work based on what Query Monitor plugin showed. Still wasn’t happy with site performance though so I bought the paid version which is said to be “optimized for WooCommerce” and “Rewritten for raw performance”.
Well, after paying a monthly fee of $95 (which is normally a yearly license fee for a plugin btw) and installing the pro version following step-by-step guide and the basic settings found from the Docs, Query Monitor showed again that the object cache is working.
The only issue now was that page load times which were 3-4 seconds before in my store became 8-14 seconds long and I started getting complaints from my customers about very slow store. I disabled the plugin and everything went back to normal (3-4 second load times). I was hoping to cut 1-2 seconds off from the 3-4 seconds but it actually tripled the load times…
My server resources never hit a peak above 70% (6 cpus, 16 GB RAM) so it’s not having enough resources. It has to be something with the plugin setup.
I contacted “support” of the paid plugin which was a chatbot on their website. Tried asking for help in setting up the plugin because most likely there is something I could do to make it work better, or that’s what I thought at least. But paying $95/month I expected to get some help from the developer like has always been the case with any paid WooCommerce plugin from WooCommerce.com. The chatbot said that they will be back “later today” to answer my message. This was October 18th which is 8 days ago. Still to this day I haven’t gotten a response.
Well they say “All purchases come with a 14-day, no hassle, 100% money back guarantee.” on their website and as I was very disappointed with the plugin and the support, I contacted them again. Through the chatbot because that seems to be the only easily available channel to contact them. I said “Refund” to the chatbot and it said “The team will get back to you on this. Object Cache Pro will be back later today.” This is now 2 days ago.
I did find an email to their support from the initial order confirmation email so I sent an email on Thursday (2 days ago) with a high priority to them. No response to that either.
This is what reads on their website as a selling point: “Expert, hands-on help setting up your object cache, and receive a response in as little as 30 minutes from your dedicated engineer via email or Slack.”
Here I am 8 days later waiting for that help. You’re not waiting for that 14 days money-back guarantee to run out are you?
Anyway I’m taking this up with Stripe now and if they don’t help I’ll make a report to my bank and they’ll make a chargeback which I believe will cost more to the company than just giving me the “hassle-free refund”.
And no I am not interested in setting up the plugin anymore. By paying $95/month I expect a response within a week to my support request. I’ve said within the first 14 days of my purchase that I want a refund so I still expect to get it.
I didn’t want to make this public but you kind of left me no choice.
]]>Rating: 5 stars
I haven’t done performance testing yet but I can say that the plugin installed and runs fine. The pages certainly seem perceptively quicker even with WP Rocket installed but I’ll test next week.
I did have a problem enabling Redis Object Cache on one of my sites but that wasn’t ROC’s fault. Another Redis plugin, WP Redis, which tested poorly, was removed but left behind a zombie link to wp-content/object-cache.php. Removing it and reinstalling Redis Object Cache fixed it.
For those having problems with this plugin: REMEMBER… this isn’t a stand-alone plugin! It requires that Redis be installed in the operating system and that it’s current and in good working order. Neither ROC nor WordPress can do this for you. If you’re using commercial hosting this is something that your hosting provider must do for you before you enable Redis Object Cache.
]]>Rating: 5 stars
One of the best plugins available for any wordpress site handling high traffic. We upgraded to PRO for even further performance gains!
]]>Rating: 5 stars
This plugin has knocked a minimum of 2-3 seconds off of the page loading speed, for every page on my site that can’t be cached.
Server resource usage has also dropped substantially. I wish I found this sooner!
]]>Rating: 1 star
Unfortunately, after using this plugin, I encountered the problem of Google’s crawl depth.
This is now a sample link of a file created by the plugin.
Folders inside each other for no reason!!! There is no way to change this situation!
https://t1movie.com/wp-content/cache/background-css/t1movie.com/wp-content/cache/min/1/wp-content/themes/KelaketFilm/style.cssRating: 1 star
I purchased the pro version and it did not help my situation. However what was concerning is that they claim to have a no hassle 15 day money back guarantee of their pro product but I contacted them within 7 days and they ignored my request and never refunded. I set multiple polite emails and they were all ignored. I would stay away from this product because if they are willing to mislead about the money back guarantee – what else could they be doing? Very disappointing to have a company do this.
]]>Rating: 5 stars
My website was broken when the Redis server died, restarted server and things are working again, looking forward to when the plugin side fix is pushed live. Support responded within 24 hrs or so, good on them.
I came in from the weekend to find my website is broken due to the object cache throwing an error:
Uncaught Error: Call to a member function get() on null in
I’ve had to disable object-cache.php and redis plugin to get my site back up, not a happy camper.
Rating: 1 star
if use it on subdirectories installed wp instance, it crash the root directory wp instance
]]>Rating: 2 stars
tested on lighthouse with plugin enabled and disabled, giving almost same result
]]>Rating: 5 stars
Hello maybe is my error or maybe not but i use a simper code to request the pagination on a WordPress website (?php wp_paginate(); ?
]]>Rating: 5 stars
I love how minimal this plugin is. It keeps things nice and light and allows for quick configuration via PHP constants.
However I do not recommend using this plugin if you are not familiar with your server configuration or at least editing PHP files.
]]>Rating: 5 stars
Thank you for this very useful plugin!
]]>Rating: 5 stars
I tried everything to make my sites faster (wordpress + woocommerce) which consume a lot of resources. After installing Redis on my VPN and this plugin, my sites started to work smoother and consuming way less resources. I was using memcached plugins, but nothing like this, it just works F great!
A word of caution (because it happened to me). If you work with a VPS like me, you MUST separate the cache databases either by unique prefix, database number or both, otherwise the cache will collide and your sites will get mixed. Read the documentation.
I easily rate this the best plugin for object cache (and I have tried literally almost all cache plugins out there) and making your website fast even in low spec servers.
]]>Rating: 5 stars
Does exactly what it sets out to do. Such a simple set up. I also appreciated the developer feedback on all the reviews. Thank you!
]]>Rating: 5 stars
Using this with NGINX server I recently moved a production site to, works great; no muss, no fuss! Highly recommended! NGINX and Redis Object cache works just great for our users.
]]>Rating: 5 stars
Pretty easy setup. Works as described.
]]>Rating: 5 stars
Installed, followed the instructions, took me 5 minutes to manually setup due to unix sockets used. After that, it worked great, everything is much faster.
Thanks for that great plugin.
]]>Rating: 1 star
1 star plugin. Rude developer.
]]>Rating: 1 star
The author is just promoting their highly expensive paid plugin after giving this useless plugin for free.
]]>Rating: 5 stars
Thanks, this is really great and minimalistic plugin, perfectly fit for me. I don’t understand why people give the bad review. Please keep update this plugin, we all need it
]]>Rating: 5 stars
I’m installing it in all website I have to create, and it’s really easy to setup.
Thank you for it.
]]>Rating: 5 stars
Works pretty well out of the box – I’m not a deep dive expert on Redis, but it does work without many headaches, which I love.
]]>Rating: 5 stars
Caching of the WordPress back end has never been better. If you’re not using backend caching use this.
]]>Rating: 5 stars
This works seamlessly,
persistent object cache joy,
I use this always.
Rating: 5 stars
I use Cloudflare for page caching, but having Redis cache to make the WP Admin snappy is a must for all my sites.
]]>Rating: 1 star
I would choose 0 stars if I knew how. This is a total bag of ****. You install it but you do not have Redis. Your whole site dies. No site, no Admin to remove the plugin. It might be good but in some circumstances – total trash that makes your site trash. The same as adding <?php die(‘here’);
]]>Rating: 5 stars
Redis made my site go down. Didn’t show up on the internet and couldn’t get into my dashboard,. Took 2 days for my hosting company to fix and clear out all redis files.
]]>Rating: 5 stars
I met the Redis Cache team at CloudFest US, very knowledgeable.
Love the plugins, not sure what’s up with those other reviews.
]]>Rating: 1 star
I got a full redirect to other site. I don’t have an access my admin. I had to get a backup.
]]>Rating: 3 stars
The plugin used to work great, no issues for years even on multiple wp instances running on the same server. Just drop a line in wp-config for each site and you were good to go.
But lately, the errors with connections to the redis-server keep piling up. The debug screen show the server as running, conexion up, everything “green” but then you get errors in different parts of the website (completing a woocommerce order, editing a post/product, etc)
Looking at the logs, the redis server was up without any hiccups just the plugin can’t seem to be able to connect or keep a stable connexion to it.
So I’ll just slowly be dropping it from all of my client’s websites.
If you’re a beginner and don’t know what a wp-config.php file is, where to find, and how to add configuration settings to it, this is definetly not for you.