Rating: 5 stars
The Pubble Messenger live chat tool is easy to setup and install on your website.
All conversations are managed from the dashboard, organised into a workflow where you can assign questions to teammates, use the smart prompt to efficiently respond to users and send file/image/video/FAQ attachments.
The Pubblebot will also try to answer questions before they reach you so you spend less time answering frequently ask questions.
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The Frequently Asked Questions (FAQ) functionality allows automated answers to repetitive questions saving huge amounts of time. This is also great for out-of-office support. Check it out!
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“Looks like live chat, works like whatsapp” really describes Pubble Messenger Live Chat. With legacy live chat systems, you had to be online, the visitor had to be online and you both had to be available to chat for live chat to work. With Pubble Messenger Live Chat, the messaging experience is modelled on smartphone messaging apps. So a visitor can send a message when it suits them and you can reply when it suits you and Pubble takes care of all the notifications. The killer feature is the Pubblebot. The bot automatically answers repetitive questions and while you are chatting, the bot constantly suggests answers. This really helps deliver great answers efficiently to you customers. The AI in Pubble helps you to have more efficient chats with your customers.
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You can get 100 conversations per month for free! everything is realtime.
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