Hello Support Team,
I hope you’re doing well. I’m using the Product Enquiry for WooCommerce plugin and would like to know how I can hide the “Enquiry” button on specific product pages. Currently, the button is added to all products, but I would like to hide it for some selected products. Could you please guide me on how to achieve this?
Thank you in advance for your assistance.
]]>We have been using the free Product Enquiry plugin for our WooCommerce website since 2017 and it has worked well for us. However, we occasionally get bombarded with spam/injection bots using the Product Enquiry form. Is there anyway to add captcha to this form? There doesn’t seem to be option on the plugin settings.
]]>Hi set up already, but the button is not showing, Please help fix?
Thanks!
]]>HI, I really appreciate your enquiry plugin. But I struggle with problems regarding the positioning of the button. It appears above the single product section. Do you have any idea where this might come from I am about to recommend my client to buy the pro license, but first I would like to be sure that it works properly on the above mentioned website. Thanks for your help!
Best, Ulla
]]>I have been having this issue, sometimes plug in works , sometime it doesn’t.
It keeps sending but doesn’t go thrugh….
It was working perfectly but now
]]>Hello,
I can’t find where to translate the product enquiry title on every single product page. I used Loco Translate but this entry isn’t in the translating option.
Thanks to whoever has a solution ??
]]>hi, there
we found Conflict causes image unable to enlarge, once deactivated click magnifier image popup and enlarged as normal, have tried a few different themes
]]>Hi there,
I have an issue on my website where the wordpress admin bar is working on all pages except the single product template. The only way I can get it to show is to click on the product enquiry button, and then it will appear.
It seems like the div containing the admin bar gets moved to the #contact-form div, so it only shows when the button triggering the popup is clicked.
Any ideas how to fix this?
Thanks!
]]>Hi, I have a very large number of wp_sessions_quoteup…. entries in my wp_options database. All small about 0.03KB showing
“data”:{
1 item
“wdm_product_count”:
0}
I am hoping I can delete these?
Regards, JB
]]>Hi
We have been using the product enquiry plugin for year. We noticed that we are not receiving any new enquiries and upon testing the form we got the message:
Unfortunately, a server issue prevented delivery of your message.
I have disabled nonce as that was suggested in a previous ticket. But it is still not working.
Please assist
Thanks
Ria
]]>I installed the plugin and everything works except for the shop page where the button doesn’t show up after clicking the “quick view” button. Is there a fix for this?
]]>Hi,
I am using Bootstrap 5 in our WordPress theme, including both CSS and JS. However, since your plugin utilizes an older version of Bootstrap, some functionalities, specifically for the Modal window, are not working. In the console, I am getting a JavaScript error: ‘Uncaught TypeError: ‘querySelector’ called on an object that does not implement the Element interface.’
]]>Woocommerce reports plugin incompatible with HPOS .Product Enquiry for WooCommerce Are there any tests yet?
]]>I have implemented custom product page on flatsome theme using UX Builder under that i selected items ; Product price, product add to cart, product meta, which displaying the details perfectly but enquiry button not getting. i tired finding enquiry field to add in Ux builder but no luck
Custom page view: https://prnt.sc/VNc_SGvzZTz1
as a test when i switched the page back to default options page enquiry button able to see in default product pages.
Default page view; https://prnt.sc/VfSgw1gIcAmZ
Kindly help to implement the enquiry button on custom product page.
]]>hi i am khushboo from dotsolutions team we are using the plugin product enquiry pro in our website and need to integrate the plugin with zoho crm. Can you help me with this?? Is the plugin having such a feature .
]]>not working properly in mobile while choosing an option of variable products.the button is floating while scrolling
]]>The form works well when NO telephone number is selected to show BUT when it is, the form appears with a scroll bar because of the more heght needed… can you fix it or is a correct behaviour? thanks
]]>Hi, I would like to add the button onto a custom location on the page with the use of the AVADA theme, I cannot see how to add the button manually where I want it. What kind of shortcode can I use to add the button please.? Or do I have to sign up and pay 80$ to get this function?
Here is an example of a page I would like it on, I have disabled the add to cart option as we don’t want to link to a payment gateway.
https://www.outdoorgalleryphotography.com/product/lanner-falcon-on-the-hunt/
Thank you
]]>I’m using
Product Inquiry for WooCommerce
It works correctly except when it opens the pop up with the form, it does not let me use the mouse cursor under any circumstances to use the inputs of the form.
I don’t understand that it is overriding the option because I can only use the tabbed.
Can anyone help me with this inconvenience?
You can verify it with the “consultar” button
Would it be possible to choose a branch(email address) to which the enquiry must go to
]]>Hello,
I have a 2 issues with your plugin (I have the pro version):
Thank you!!
Screenshots:
]]>Some of our visitors are experiencing the “unauthorized access” error a few others have mentioned in these forums. The problem is only happening for a small percentage of our visitors and is difficult to reproduce, but I’ve been getting screenshots of the error, so I know it’s happening. I’m wondering if it might be related to caching, We are using the Litespeed Cache plugin. Are there any caching exclusions that might help?
]]>Hi, I’m currently using the free version of this product, but want to purchase the pro – I just have a few questions:
1) The enquiry pop-up is not displaying on mobile for my test site (https://karinev.sg-host.com/product/star-cactus/) which is using WordPress 6.2 Beta 1. How can I resolve this?
2) Is there a way to include the product photo in the enquiry email that I receive? Currently it displays the product URL.
Many thanks! A
]]>Hi it says Unfortunately, a server issue prevented delivery of your message. here https://rentbuyfashion.com/product/assorted-coffee/ please help
]]>I am finding the Pop-Up Contact Form does not fit on the Screen of my Mobile: iPhone XR.
Can we adjust this?
Hi – had to deactivate this plugin when our server was upgraded to PHP 8.0.
Got the following error in the log. (Redacted)
AH01071: Got error 'PHP message: PHP Fatal error: Uncaught TypeError: implode(): Argument #2 ($array) must be of type ?array, string given in ****/wp-content/plugins/prdctfltr/lib/pf-frontend.php:3242
\nStack trace:\n#0 ****/wp-content/plugins/prdctfltr/lib/pf-frontend.php(3242): implode()\n#1 *****/wp-content/plugins/prdctfltr/templates/product-filter.php(9): WC_Prdctfltr::get_filter_tag_parameters()\n#2 *****/wp-content/plugins/prdctfltr/templates/getright.php(16): include('...')\n#3 *****/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include('...')\n#4 *****/wp-content/plugins/woocommerce/includes/wc-template-functions.php(1454): wc_get_template()\n#5 *****/wp-includes/class-wp-hook.php(307): woocommerce_result_count()\n#6 *****...', referer: https://www.mirrormania.co.uk/product/charleston-original-handcrafted-art-deco-fan-wall-mirror-in-black/Please let me know when you have upgraded the plugin to support PHP 8.1.
]]>I paid for Pro – but there is no download in the emails or in my account on your website. I am not seeing a place in the free version to enter the PRO Purchase Key – how do I activate Pro?
]]>We are receiving a bunch of enquiries that are blank, despite having required fields. Can we add recaptcha to the form?
]]>Hi, thanks for this great plugin.
I happened to notice that sometimes I receive an enquiry that points to the wrong product. Sometimes the name is wrong, sometimes the link is wrong. It is rather disturbing to respond to email of clients that may refer to a completely different product.
Thanks in advance for looking into this.
]]>Hi ??
I have gone through all the settings and believe them to be all set up correctly however the button is not appearing on the product pages.
I have cleared cache, viewed on browser that has not visited site etc – not button.
Please advise.
Thanks.
Kind regards,
Kira