Using wp ?6.7.2, woocommerce 9.6.1 .

Getting following error in https://www.printful.com/dashboard/

Something went wrong with sync on store
Last sync error: Failed! The request couldn't process fast enough, please increase the maximum execution time on your server. If that doesn't help, check your server error logs.
Try to refresh data. If error persists, contact customer support.

Already increased the maximum execution time to 9000.

Contacted with customer support but nothing fixed. Someone from Printful told, this will not work with latest version of wordpress or woocommerce.

I already tried by disabling plugins like they said. But no luck.

Hi,

I wanted to connect Printful to my woocommerce. Is this plugin still being supported? It looks like the last update has been a long time ago while woocommerce has eveolved quite a bit in the meantime with the new HPOS etc. Is it still ok to be used?

Could not open Woocommerce authorization page (HTTP error 404). Make sure https://moonri.shop/wc-auth/v1/authorize is accessible.

Fresh installed WP.

I recently noticed many of the custom size charts I added as html are not displaying correctly anymore and new ones cannot be added without losing formatting and displaying just text.

Is there a way to add that functionality back?

I need to translate the shipping methods to spanish. In the Printful account they actually appear translated but not in my web and I don’t find any way to achieve it.

Can You help me out , please?

I keep receiving the error:

Failed! The request couldn’t process fast enough, please increase the maximum execution time on your server. If that doesn’t help, check your server error logs. That’s all we know. If you need some help, please contact our support, provide the error code below, and we’ll see what we can do.

CODE: G708637071

• WordPress Version: 6.6.2
• WooCommerce Version: 9.3.3
• PHP Version: 8.2

We have the Woocommerce legacy API activated, we have contacted Bluehost and went through every single error log and setting they could help with. We increased the max execution time to the maximum. We still have the same issue.

Being frustrated with my first printful experience, I integrated with Gelato to see if there are similar issues. There are no issues and it synchs perfectly.

I’ve seen a few threads where it is acknowledged that you do not yet support the new Woocommerce APIs and we have to use the legacy plugin instead.

So what is going on with your plugin? Is there a solution or will you just brush me off to go to my hosting which has absolutely nothing to do with this issue?

Hey.

Today an error occured on my Printful account – “Last sync error: Failed! The request couldn’t process fast enough, please increase the maximum execution time on your server. If that doesn’t help, check your server error logs.”

Here you can see my PHP settings: https://ibb.co/nLDH7NP

what could be the error?

Woocommerce doesn’t support Legacy API and could that be the problem?

here ar emy woocomemrce api settings: https://ibb.co/Jz8hFyr and https://ibb.co/3WH3pK7

Regarding Printful & Woocommerce

Printful requires the Woocommerce Rest API to be disabled. However in doing so, I can’t connect my Woocommerce shop to the Google Merchant Center. The Google Merchant Center error message is “can’t connect to Woocommerce because the Rest API has been disabled”.

This is not ideal. Has anyone faced this before and found a solution?

I’m trying to finish the integration between Woocommerce and Printful and keep getting the following error:

Product was not added!

Error: Invalid response from your WooCommerce store. Please make sure your site is working and no plugins are blocking WooCommerce API access

That’s all we know. If you need some help, please contact our support, provide the error code below, and we’ll see what we can do.
CODE: G686298824

I reached out to both Printful and Bluehost but both cannot identify the issue. The Bluehost rep said the issue appears to be with Woocommerce, but I’m not sure.

Anyone else have this issue and know how to resolve? I’ve tried what I feel is everything, up to and including going to basic themes with only the Woocommerce and Printful plugins active. Any help would be greatly appreciated!

• This topic was modified 7 months, 2 weeks ago by brettanderson2.

I have a “Size Chart” tab in the Single page template, in ver 2.10 the HTML is stripped out of this tab. When i revert back to 2.7 the issue goes away. Something is escaping the HTML? The linked page is using ver 2.7,

Thanks,

The size guide’s JSON object comes with extra double quotes (at least in Portuguese), generating an error in the onSizeGuideClick function of the product-size-guide.js file of the plugin. This prevents showing the size guide modal.

For future reference and improvement, a simple replace on the onSizeGuideClick function solves the issue for me:

let cleanSGDdata = window.pfGlobal.sg_data_raw.replace(/(\d)"([^\d])/g, '$1\"$2');
this.sizeGuideData = JSON.parse(cleanSGDdata);

Hello –

Where can I find your changelog so that I can review what has been updated?

Thanks

What happened to product personalization? have the settings for it in the plugin but no options to allow text personalization in Printful website.

Hello Printful Community,

I’m seeking assistance with a crucial update for the Printful integration with WordPress, particularly for those of us running headless WordPress setups.

Background: In traditional WordPress setups, the home_url typically points to the front page of the site, while the site_url points to the WordPress admin area. However, in headless configurations, home_url often points to a different domain or front-end system, and site_url correctly references the WordPress backend.

Issue: The Printful integration currently uses home_url to interact with WordPress. This approach works for standard setups but causes issues in headless environments where home_url and site_url differ. Specifically, using home_url fails to connect correctly to the WordPress admin area, leading to functionality problems.

Request: Could the Printful development team update the integration to use site_url instead of home_url for better compatibility with headless WordPress sites? This change would ensure that interactions are properly directed to the WordPress admin interface, regardless of the home_url configuration.

Example: Here’s a simplified example to illustrate the issue:

• Home URL (home_url): https://frontend.example.com (Served by a front-end system)
• Site URL (site_url): https://admin.example.com (WordPress admin backend)

Current Behavior: Printful tries to communicate via https://frontend.example.com. Desired Behavior: Printful should communicate via https://admin.example.com.

I believe many in the community using headless WordPress would benefit from this adjustment. If more information or specific examples are needed to clarify the request, I’d be happy to provide them.

Thanks for considering this update! I appreciate the support and look forward to a resolution.

Best regards,

We have several dozen products that currently have the Size Guide link visible in our WooCommerce shop. We are incorporating the sizes into the text of the product listings. As such, we no longer want the Size Guide link to show up in each listing. Is there a way to remove this link from an individual product listing or all listings at once?

Since I updated to woocommerce 8.9.3 and the Legacy REST API my store won’t stay connected to Printful to upload products. How do I? set up the REST API ../..Webhooks? / Legacy API …..so that everything works like before.

Hello, getting the “There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.” message 2 hours after my last successful shipping order. Not too sure what happened, but I had printful installed awhile ago, and I just re-installed. I ended up removing the API data, removed store, removed web hooks, uninstalled the plugin, any reason why shipping was affected?

We’ve been having an issue with the Printful plugin live shipping feature.

The Issue: The Printful plugin is not allowing customers the ability to check out as the shipping option does not update as it has been successfully doing within the past. The error displayed within the cart is ‘No shipping options were found for [location]’.

Steps taken:

1. Contacted Printful support and directed to do the following:
   • Disabled live rates in?Printful?and then refreshing data and then re-enabling it again to see if the store would now sync correctly
   • Tested if the shipping would work by selecting the option to display the free shipping method within?Printful?on the site. The result was nothing was changed regarding providing a shipping solution
   • Confirmed that no other other flat rates set up in your WooCommerce shipping
   • Printful’s team located the following error “ERROR: Invalid API key”, and followed the following steps by going from your WordPress account ->?Printful?-> Settings -> Select Reconnect
   • Generated a second Printful store and then regenerated API keys with the following you WooCommerce > Settings > Advanced > Rest API > Add Key > Permissions > Read/Write > Generate API key (don’t leave the description blank) > Copied API key to Printful
2. Waited for Printful’s direction after following the steps and was informed by Printful that they are currently not receiving any request for the shipping rate from the site, and since this is the case for the storefront they are not able to provide the shipping rate for the items.?The issue is specified as \Printful_Shipping::woocommerce_cart_shipping_packages
   

We were directed to utilize this platform to see if anyone else is experiencing this as well on their and and if they can assist toward a resolution for this issue.

Hi,

So I am using Cloudflare for domain and Scalahosting for my hosting. I just tried to integrate Printful plugin with my WordPress (btw I am using XStore Themes). However, I get this message:

Dang it

Could not open Woocommerce authorization page (HTTP error 404). Make sure https://www.eunoiaapparelco.com/wc-auth/v1/authorize is accessible.

I saw another form stating that if you have bot fight mode enabled at Cloudflare it causes this. However, I don’t have the bot fight mode enabled. Does anyone know how to solve this issue please?

My shop is in ￡ GBP. When I List the printful product orders, the summary at the top of the page shows the correct values and currency symbol, however in the list of orders below, the correct values are shown but with a $ symbol instead of the ￡ symbol.

Is there a way to fix this?

• This topic was modified 1 year ago by cubecolour.

Printful products are not syncing properly if they have variants. All the variable products in my Woocommerce store have no attributes and no variations showing when I try and edit them in the backend. However, I can see in the database that the product variations are there. We need this fixed ASAP as none of my variable products are purchasable because none of the attributes/variations show on the frontend.

Is there a function or way to see if a product is a Printful item based on the product ID? I need to be able to show certain messages on items, but only if they are non-Printful ones.

Hey guys, I hope you can help me. I use your plugin and everything works fine. But there is one thing I hope a change is possible. I have a german shop and the name of the standard shipping method from Printful is “Flatrate”. Is there a way to rename it to Standardversand? With a script or something like that? Because Flatrate is very confusing for my german custormer.

Thanks!

I have enabled crypto payments for my eshop. When orders are payed through the Mycryptocheckout plugged in orders are not passed on Printfull and i have to do them manually? what can be done about this?

Dears,
i am not anymore able to save changes in the printful plugin in woocommerce. Under the tab “settings” you can set the “size guide” name, colors, etc.. In case i push the “Save change” button nothing is working. I get an “500 error.” –> “Failed to load resource: the server responded with a status of 500 ()”

The code looks as follow:

2023-11-27T16:55:21+00:00 CRITICAL Uncaught TypeError: in_array(): Argument #2 ($haystack) must be of type array, null given in /home/.sites/358/site8537238/web/wp-content/plugins/printful-shipping-for-woocommerce/includes/class-printful-admin-settings.php:304

Stack trace:

#0 /home/.sites/358/site8537238/web/wp-content/plugins/printful-shipping-for-woocommerce/includes/class-printful-admin-settings.php(304): in_array(‘STANDARD’, NULL)

#1 /home/.sites/358/site8537238/web/wp-content/plugins/printful-shipping-for-woocommerce/includes/class-printful-admin-settings.php(340): Printful_Admin_Settings->prepare_carriers()

#2 /home/.sites/358/site8537238/web/wp-includes/class-wp-hook.php(324): Printful_Admin_Settings::save_printful_settings(”)

#3 /home/.sites/358/site8537238/web/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)

#4 /home/.sites/358/site8537238/web/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

#5 /home/.sites/358/site8537238/web/wp-admin/admin-ajax.php(188): do_action(‘wp_ajax_save_pr…’)

#6 {main}

? thrown in /home/.sites/358/site8537238/web/wp-content/plugins/printful-shipping-for-woocommerce/includes/class-printful-admin-settings.php in Zeile 304

Does someone can help with a solution?

Regards

Florian

Woocommerce has stated that in the June 2024 release of version 9.0, they will remove support for the Legacy REST API, which the Printful plugin relies on for webhooks.

Woocommerce says they’ll release an extension that has all of the Legacy REST API code in tact so sites/plugins that rely upon them can still function properly. However, they will not maintain that extension indefinitely and they encourage developers to begin the process of retooling their code to not depend on the Legacy REST API.

I’m curious if Printful is aware of these changes and if there are plans internally to refactor your plugin to move away from the Legacy REST API.

Printful integration plugin is some how disconnected from printful

When I reconnect it does connect to my existing printful store it creates a blank one with no products or data. When I refresh data an error occurs on printful site saying to delete the api keys in wordpress dash under wordpress/settings/

There are no settings for printful in the wordpress settings and when I look in the printful settings there is no option to delete api keys only to reconnect

Between tweaking my WordPress installation on a local staging version (Xampp) and my live server, something must have happened that all of a sudden my connection to Printful doesn’t work anymore. It used to work once.

Troubleshooting Thus Far
When trying to contact Printful support about it, they told me to generate a new API key/secret and enter that in Printful.com – what I did.

WordPress > Dashboard > Printful > Status

8 of 9 checks say “OK” but “Connection to Printful API”. Status = “not connected“.

WooCommerce > Settings > Advanced > REST API

Permission is clearly set to “Read/Write”, however when I click on “reconnect” in Printful > Settings, I get forwarded to a Printful page saying

“Dang it
Error: Printful has limited permissions to perform the necessary actions. Please add read/write permissions to the Printful API key in your WooCommerce settings under the Advanced | REST API tab.”

Plugins

I have deactivated every single Plugin besides

• Printful
• WooCommerce
• Gutenify

To make sure no plugin is causing the drama.

I need help troubleshooting this problem

Besides installing new plugins and moving servers, I also updated to a later PHP version. I really need help troubleshooting what is causing this problem. Thanks!

When using a theme like “Heim” (based on StoreFront) that uses the standard WooCommerce mini-cart, if a user is not logged in, any items they add to the cart are removed when they navigate to another page or reload the page.

I have confirmed this is a Printful plugin issue by disabling all plugins except the base WooCommerce plugin and the Printful plugin.

When I check the status page for the Printful plugin, everything is “OK” and I have no issues with the base StoreFront theme.

What need to be done for this to work properly?

Hello, I think it’s a general problem. When you have a customizable product, if the customer doesn’t select a Size and color, the customize popup appears with an error. Could it be disabled until the client selects those fields?

Also, would it be possible to remove the “Add to cart” button? Only the customize button should appear.