Rating: 5 stars
During the initial installation and use, I encountered a bug that prevented images from displaying correctly.
However, after communicating with the professional service team for a while, they perfectly resolved the issues I was facing!
If you’re looking for a team that is attentive and capable of addressing your problems and bugs, they are definitely trustworthy!
]]>Rating: 2 stars
This plugin provides direct access protection to the media files but disturbs WooCommerce’s payment plugins, such as “Payment plugin for Stripe” or “WooCommerce PayPal payment.” When you choose a payment method that causes page rewriting by JavaScript, it results in a 500 error behind the loading icon(you can see it happens from the developer tool, but ordinary customers aren’t aware of it). Their paid extension seems to offer WooCommerce integration, but the plugin doesn’t provide users with this significant information.
]]>Rating: 5 stars
The plugin and extensions really do block file access as much as possible (nothing can keep people from screenshotting or taking a photo, although watermarking can mitigate that.) In addition, support has been great, and I appreciate the option to buy lifetime access instead of paying for an inevitably-increasing yearly subscription.
]]>Rating: 5 stars
I had tech issues one after another, and the support team was always readily available to resolve them. Highly recommend them!
]]>Rating: 1 star
Once I added it, Brock my site with 404. Avoid
]]>Rating: 1 star
You need to click the box under image / video etc and a green PROTECTED comes up. Once you return to the image the box is no longer checked as protected!
]]>Rating: 1 star
We purchased PDA Gold for a client but then learned it only protects media files, not pages or posts. So we then purchased their extension, Protect Pages & Posts Gold, but we haven’t been able to activate it because it won’t allow us to submit our license. We’ve been in contact with their support all week without any resolution. This is an expensive plugin and I’m concerned with the lack of help.
]]>Rating: 5 stars
PDA is a super useful plugin for building private sites, we had a couple of issues setting it up due to some intricacies in our setup and their support was knowledgeable and efficient in solving them.
Highly recommended plugin if you need more than the default privacy for WordPress.
]]>Rating: 3 stars
Once a file is protected, only admin users and the file’s author can access them directly. Unwanted users will be redirected to your 404 not found page when attempting to read and download these file URLs.
The generation of Private URLs to share does unfortunately not work properly.
]]>Rating: 1 star
The free-Version is very limited. It would be nice to have back the functions from the introduction video from the Pluginpage. because some of these features are only in paid version….
]]>Rating: 5 stars
This useful plugin helps making your site more secure and protecting your files from data grabber.
The support team was very responsive in helping fixing a minor issue.
Thanks very much!
]]>Rating: 5 stars
Works, but you have to check what kind of server do you use
]]>Rating: 1 star
Hi Everyone-
I wanted to make sure everyone was aware of the policies of ?Prevent Direct Access.
I purchased their plugin at the end of June 2022 with the idea that if I didn’t work, I would be able to receive a complete refund. However, I requested a refund in August 2022. Nina who is the person running the customer support team asked what was wrong with the plugin. I told her that I used a different method to share files with my customers. She was unwilling to give me a full refund because I didn’t ask for help from support team.
She asked me to remove the plugin from the website. I felt that was only fair. I also provided her with a screenshot. But she still did not provide any refund.
I placed a comment on this form. Nina promised if I removed the poor rating that she would refund me 65% of my money. I did remove the poor comments but she never refunded my money. Therefore, she is a liar and cheater. I even provided her with a screenshot for the deleted comments.
I followed up with her again in December 2022. She has not responded and I was not refunded any money.
Be vary careful about using this company. They do want to do the right thing. I am sure Nina will working on STEALING other customers money in the future. But, I wanted to make sure everyone was aware of it before providing her any money.
Best,
Concerned WordPress User
]]>Rating: 3 stars
The free version is lacking a basic function. Subscribers are not allowed access to private files within free version only the Admin and the Author.
It would be nice if the developer could change this in the future.
]]>Rating: 5 stars
We’ve been using this plugin since 2018. It has worked well, updates regularly and the support is great. Last year we bought the lifetime licence.
]]>Rating: 5 stars
I have had need to contact a couple of times and each time the support has been great. Fast to respond. In fact faster than I would have expected and always helpful and their advice has answered my questions. So fully recommend. Nina is a great contact.
]]>Rating: 5 stars
This plug-in instantly protected my files from Google crawl bots and hide my files from google search. Plug-in is really easy to use, and the customer support is wonderful and very responsive.
]]>Rating: 5 stars
It’s nice
]]>Rating: 1 star
none
]]>Rating: 5 stars
This is a great plugin that does exactly what it says, without worry. That being said, the customer service is simply amazing! I had an issue entering my renewal license and contacted customer service by email. They replied within 5 minutes. After chatting with them for a couple of minutes I realized the issue was my own user error. They were courteous, knowledgeable and extremely fast to respond. Kudos!
]]>Rating: 5 stars
I’ve been using this plugin and the pro version for over 2 years and it’s been great. Support has been amazing too whenever I needed them which wasn’t very often as it’s a great plugin.
]]>Rating: 5 stars
We use this plugin for three of our sites, and everything is going great. The support is very responsive and pleasant. I highly recommend it!
]]>Rating: 5 stars
very easy to use. effectively protects documents for unwanted access. support is quick. will continue to use this and recommend it to others.
]]>Rating: 5 stars
I received great support for this plugin, it’s exactly what we needed!
]]>Rating: 5 stars
Great plugin with an amazing support. Recommended!
]]>Rating: 5 stars
One of the best support I found!
Thank you so much, Nina!
The plugin works exactly as advertised!
Rating: 5 stars
We needed a plugin that protects our media files for our custom customer portal solution based on WordPress. Data privacy was very important for us and also the possibility to set protection based on user roles and for specific users. With the extension “Access Restriction” and PDA Gold we found the (almost) perfect solution for us. Almost because protected media files are not hidden by default from the media library even though a user can’t access them – the user is still able to see meta data of the protected files. In our use case this was a major issue, because we have thousands of files uploaded to the media library that a are proteceted for most users – due to privacy reasons. However, we contacted the support and within a week we had a custom code snippet that hides protected files from the media library if a user hasn’t access to them – hopefully this feature gets add to the plugin with a future release! Hence amazing customer support! Also other questions we had prior to purchase were replied very fast and helped us to make the decision to buy the plugin.
]]>Rating: 5 stars
Nina and her team did not stop until everything worked. Great communication and awesome plugin.
]]>Rating: 5 stars
Nina has consistently delivered incredible and timely support. Our company values the service that the plugin provides but more so we value how reliable the support is.
]]>Rating: 5 stars
I am using Prevent Direct Access Gold combined with Ultimate member and together they do a great job of protecting content and files, enabling access to just those users you want to give access to.
Nina in support has been excellent and helped me to fix one little problem in a very short time. Their support team were quick to help to resolve an issue I was having. It is great to know that you can rely on a support team. Also the documentation is excellent.
Top plugin and support!
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