Rating: 1 star
I chose to use this plug-in by purchasing the PRO version and after a few months everything seemed to work without problems.
Then the disaster: orders that canceled themselves, pre-orders that returned waiting for payment after weeks and then were canceled (all documented by the system logs), a lot of angry customers and €1000 of damage done to my business.
I wrote to support countless times and even though I paid for the pro version, it took them 2 weeks on average to respond and was never able to resolve the problems.
A plug-in that wants to do too much and badly.
]]>Rating: 5 stars
Simple pre-order plugin that works well. Customer support is excellent.
]]>Rating: 5 stars
Great plugin if you want to have preorder dates for products. I recently chatted with the support team and they were helpful enough to give me the right hooks for displaying the preorder dates.
]]>Rating: 5 stars
Great plugin
]]>Rating: 5 stars
It’s an excellent plugin, I recommend!
]]>Rating: 5 stars
I used it to enable pre-orders of virtual and physical products, and it works really well
]]>Rating: 5 stars
We had a conflict with another plugin so we were not receiving any new order emails. The support person (Kleinmann Aponte) not only fixed the issue, but made sure I was not having any issues completing an order as intended (receiving emails!) Super thorough and helpful!!
]]>Rating: 4 stars
Support took a little longer than expected to respond, but they are always very decisive. The plugin works quite well!
]]>Rating: 5 stars
For a while now this plugin’s update link “View version 2.1.0” says “plugin not found” when I try to do the regular plugin update to 2.1.0. The existing plugin is working fine and is there, so not sure what “plugin not found” is referring to. When I click on “View version 2.1.0” all it says is a blank page saying “plugin not found.” There seems to be a problem with your update procedure (may be there is a problem with the updating path address, so it is not finding the existing plugin to update). Will upgrade stars if assistance is offered.
Thanks for your prompt assistance. I did not realize I was posting on the wrong plugin (with similar names. I have update the stars for your kind quick response.
]]>Rating: 5 stars
I’ve had the plugin for a while, but wanted to use it for a bit before I gave a review. The plugin has performed really well just on the free version, when finance allows it would probably consider getting the premium version to get some of it’s extra benefits. It’s really good help and useful for adding preorders to an E-commerce store.
]]>Rating: 5 stars
Been using the plugin for some time, and the devs are very responsive as well via email for any concerns. Awesome plugin. Cheers!
]]>Rating: 5 stars
I managed to solve all the problems. Thanks.
]]>Rating: 5 stars
Customer support is one of the best we’ve dealt with. We had a few specific requirements and they have kindly worked with us to implement these. Cannot rate them highly enough.
]]>Rating: 1 star
avoid buying this pile of crap. There are so many bugs and barely any customisation. It’s a joke. If you accidentally have your Dev site with the licence applied as well, it’ll poll their servers until they block your IP and then even your production site will hang as it tries to see if your licensed every time it loads, but it’s blocked you, so yay for 14 second page loads till you work it out.
]]>Rating: 5 stars
Great support and works as intended.
]]>Rating: 5 stars
Quick replies to any support queries and plugin works as expected (/hoped!). Thanks guys!
]]>Rating: 5 stars
I am so so so impressed! I had a plugin conflict with their plugin and my payment gateway and was unable to get around it, the developers were able to write code to fix the issue and their turn around time was so fast, I have been a web designer for many years and have never experienced such great service until now! Thank you bright plugins!
]]>Rating: 5 stars
The customer support & plugin functionality is outstanding! I am extremely happy to have found this plugin and how easily it works for numerous products & categories.
]]>Rating: 5 stars
Worked great to offer pre-orders to my book. No issues.
]]>Rating: 5 stars
Great developer, I have not had any issues at all with their plugins and if they have problems they do fix them very quickly.
]]>Rating: 1 star
I bought this plugin as there was lot of positive new reviews. The plugin started to work well, but suddenly we noticed that there were lots of errors in basic features: we did not get email notifications from orders, items ordered were not removed from stock etc. The problem was this plugin. We contacted the support, they promised to fix issues and update plugin. They did updates, but it did not fix any issues.
Then I started to check older reviews here and the problems listed 2-3 years ago are the same that I had week ago. So not recommended. We used +40 hours to try to optimize our site to get this plugin to work, but even after that it will randomly create some strange problem. Now we just completly deleted it and changed to other pre order system.
Basic features do work, but it brokes so much stuff in the basic site that I can’t recommend this.
Rating: 4 stars
Very useful, only irritation is it keeps asking to collect non-sensitive information, message never goes away. Otherwise good and I am considering the pro version.
]]>Rating: 5 stars
Good solution to take orders of items not intended to have in stock. Could be easily improved with the adding of a fixed estimated shipping time (per product) after ordered.
]]>Rating: 3 stars
The plugin should add a “pre-order” stock option, from what I can see neither the free or pro version provides this.
When you create a pre-order item you have to either mark it as “in stock” which means it will show up as in stock on your store, esp if someone filters products by stock, pre-orders will be included which is not the correct functionality the end user will be looking for. Alternatively, you mark it as out of stock, in which case the product will have an out of stock badge on it, again not ideal.
The semi acceptable this option is “back order” but then this throws in the “available on backorder” text notices across your shop and product pages as well as cart and checkout pages depending on your theme.
Neither of these options fit the use case imo and this seems like a somewhat obvious oversight.
Rating: 5 stars
A must plugin, it works perfectly
]]>Rating: 5 stars
Used on a number of occasions now to setup pre-orders. This plugin works a treat and is easy to use. Excellent.
]]>Rating: 5 stars
Nice to have a pre-order plugin that allows customers to order normal and pre-orders in one order flow. They need to work on reliability and adding basic features.
Every time they do an update something breaks.
– No our customers don’t get an email confirmation.
– The discounts are not calculated correctly anymore.
Also the pre-order release date doesn’t function, it misses functionality to release products sooner and communicate with pre-order customers during the pre-order period.
]]>Rating: 5 stars
Love the plugin! really helps us a lot!
]]>Rating: 4 stars
No complaints. It works as advertised!
]]>Rating: 5 stars
First, I always check WP Hive’s (no relation to me) ratings via their Chrome browser extension before installing a plugin, to make sure it’s solid. Preorders for WooCommerce gets all green check marks there.
As for the plugin itself, it’s easy to set up and use and has helped with assessing demand for products so we can produce even more of them in some cases.
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