Rating: 5 stars
They were very quick to resolve the issue and respond to emails
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I had a problem with special characters encoding, they answered my request and fixed the problem in 5 min ! Very kind and efficient.
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Thank you very much
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Support responded immediately to a problem and it was solved straight away. Everything was great
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This is a very powerful plugin which has been modified further for our needs and the support WP Swings has provided has been exceptional! really pleased with the level of service and would deal with again in the future.
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I requested personalized modifications from customer support, and they were not only accommodating but also quick in implementing the changes, demonstrating their commitment to meeting individual needs efficiently.
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The customer service is amazing! I had a problem, they got into the website and they fixed it, everything with very short time resposnse.
Thank you again
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Really love this plugin. It really deserves a 5 star rating. Great and splendid work done. Nice customer service. All in all an exceptional work done ???
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I am very happy that I have found WP PDF generator plugin. It meets my needs at all and as benefit I can see the great custommer support, which helped me with some customizations. Thanks a lot for it.
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They always willing to help., prices ok.
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Having an error on the featured image displaying the image, the image place is empty with an error “Image not found or type unknown”
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Support also helps accommodate particular requests..
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The support was very helpful
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Versprochen wird eine Vollversion des freien PDF-Generators, mit dem man sowohl Layout als auch Inhalte individuell gestalten kann.
Das Produkt bietet zwar eine Reihe von Einstellungen und auch Templates, die sich anpassen lassen, allerdings fehlt hierzu jegliche Dokumentation.
Auf Nachfragen nach den Layoutm?glichkeiten, fordert der Support erstmal Admin Rechte und einen FTP Zugang zu unserem System.
Am Ende bekommt man keine Dokumentation, die einem bei künftigen Problemen weiterhilft, sondern eine Antwort wie ?Wieso, ist doch alles in Ordnung?“.
Bei n?herer Betrachtung des Quellcodes bekommt man allerdings den Eindruck, dass hier jemand wild herumprobiert hat, ohne wirklich zu Wissen, was er tut (zweimal Images eingebunden, wo nur eines angezeigt wird…). Das hilft nicht weiter.
Ein weiteres Problem ist die fehlende Unterstützung für andere Editoren als Gutenberg. Wir benutzen Avada mit Fusion Builder. Das ist ein ewiger Krampf, da man die Template-Seiten jedes Mal h?ndisch in den Gutenberg Editor laden muss, damit das Template nicht mit Fusion Builder kollidiert und zerschossen werden.
Zu guter Letzt weigert sich der Hersteller, sich an die versprochene 30 Tage Money Back Garantie zu halten. Er besteht darauf, die offensichtlichen Inkompatibilit?ten und Bugs ad Infinitum beheben, was sich dann allerdings über die 30 Tage hinauszieht.
Fazit: wer nicht unbedingt eine Karriere als Versuchskaninchen anstrebt, sondern ein funktionierendes Plugin zum Erzeugen von gestalteten PDFs sucht, sollte sich besser woanders umsehen.
Die Weigerung des Herstellers, die Lizenzgebühren zu erstatten, ist noch das i-Tüpfelchen und macht die Arbeit mit WP Swings unseri?s sowie rechtlich grenzwertig.
Besser: Finger weg!
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I really enjoy working with this plugin. I experienced minor issues but the support was able to fix it right away. I’m overall very satisfied and I’ll look forward to use the pdf plugin on many other projects.
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I was struggling to get PDF Generator Pro to work with one of my meta fields but the developers quickly helped me solve the problem. I wish there was more documentation, especially regarding classes, but still I’m very happy with the plugin and support!
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The plugin PDF GENERATOR is probably the best one in its category. Can recommend. Also good and fast customisation possible.
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The product is effective and works well. Very customisable.
The support is effective and fast.
Rating: 5 stars
I am using this PlugIn to create PDF files from products on my customers website. This plugin is really nice and you can easily customise it and it works well togehter with WP All Import and ACF. The support is also really nice and fast and they solved my custom code work very well. Thank you!
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I don’t know about the free plugin, but the PRO version did not work for me from the get go.
When I wanted a refund based on the 30 days money back guarantee, the support wanted admin rights to fix the problem. Do to privacy rules and other considerations I cannot do this.
A refund was then refused based on their refund policy.
Needing a solution for my problem I found a plugin that worked right out of the box: WordPress Print Posts & Pages (PDF) by welaunch.
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PDFs generated by this plugin don’t work because the images are never aligned properly (left, right, or center) as they are in posts.
After contacting support, they are willing to fix their image alignment issue (as long as you pay them extra to fix what you already paid for).
Also, adding a post link in the footer is possible (and needed by many users) but not able to be done unless you pay extra (even though you already bought the premium plugin).
Don’t pay to upgrade from the free version. The Pro version has the same problems with no support.
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The plugin itself is great already, but if you want to make some major changes to the output, the support is even greater. If you have the pro version, just contact them and they’ll help you instantly. Thank you!
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Worked with the plugin several times. The basic settings in the plugin were done but I needed a custom solution. I contacted the support service and received quick help in solving my problem.
Very cool plugin and the team that created it.
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My company needed some extensive custom work done that is not part of the original PDF Generator for WP settings. WP Swings team were accommodating enough to adapt and personalize solution just for us which was done professionally and in timely manner.
Thank you again
Rating: 5 stars
For what I needed it does the job well. Allows to print a pdf of a simple post. I have not tested with complex page.
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This plugin is really great and does its job smoothly. Most of its fonts don’t support non english characters but i tried DejaVu Sans and it worked without a problem.
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C’est toujours un excellent service support que je recois quand j’ai besoin de poser une question ou de regler un probleme quelconque.
Le service est rapide et efficace.
Leur plugin est de qualité et très fonctionnel.
Merci pour votre soutien et votre travail, c’est toujours un plaisir de récompenser des développeurs comme vous.
Rating: 2 stars
Used this with most recent version of WP. Downloaded this to convert pages to PDF, overall it’s easy-ish to use. The plugin isn’t clear about Pro vs Free features (there are template options but you can’t change them) and regular Image blocks are broken when the Pages are converted (just huge blanks on the page). The Header styling has an HR that overlaps my logo and isn’t fixable. I contacted support to report the issue and ask just if the Image blocks are not supported and they won’t talk to you without Purchase verification so don’t bother trying. Their forum is very cluttered and I couldn’t find any helpful posts on the plugin. Overall, free version is only good if you want to convert text only.
“Hello,
Welcome to MakeWebBetter!
Thanks for using our plugin.
As per your mentioned issue, we request you to please share the Purchase/ License code for verification first so that we can proceed further with assistance.
Waiting for your kind response.
We are here to help you.”
]]>Rating: 5 stars
Does exactly what I need it to do and tech support worked with me to resolve some issues I was having. Easy to install and configure.
]]>Rating: 5 stars
I really liked the qualified help of the plugin support service. They quickly helped me solve my problem.
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