Hi there

I really like your plugin as it shows verry importand information. But unfortunatelly it slows down the order page massively! I had 1009 duplicate queries and a page loading time of 2.7 seconds. After deactivating your plugin, only 72 duplictae queries and a loading time of 1.3 seconds.

Is this plugin still maintained and do you see a reason why this is?

Best regards,
Fletsch

• This topic was modified 1 week, 2 days ago by fletsch.

Hey,

We have 2 custom order statuses and we can`t differentiate between them, since the plugin only allows color change for “Custom statuses” as a whole.

Is there a way to have different colors for different custom order statuses?

Thanks for a great plugin.

I recently upgraded to the premium version of Woocommerce order history. How can I change the color of order? It is showing only two color blue and green. I want to change color according to each order.

Hi,

I have 50,000 orders and the history order plugin extremely slows down the speed of the e-shop, particularly on the page /wp-admin/edit.php?post_type=shop_order where all the orders are listed.

All other pages are fine.

I have to wait 20-25 seconds every time.

Could you help us with this issue?

Thank you.

hello,you are such a brilliant mind.
but the order time is automatically viewing so wrong gmt+7 how to edit edit

Καλησπ?ρα, χρησιμοποιο?με το plugin σου το οπο?ο ε?ναι τ?λειο, θα θ?λαμε να κ?νουμε μια δωρε? προ? εσ?να, ε?ναι ε?κολο να επικοινων?σουμε; δεν θ?λουμε με paypal.

In Customer Order History page (?page=oshwoo-order-history-t1&cid=) the total does not consider refunds and therefore is showing “misleading” value.

Woocommerce8.1.1 has forced the use of high-performance order storage function (COT). Will this plug-in also support the latest version of Woocommerce in the future?

I have a Ecommerce website with 2 years history orders, and I have been using your plugin since the beginning.

Now I have created a new site and I decided to only import old orders from January 2023.
Is there any chance to import all 2 years history orders from your plugin over the users without having to import all Woocommerce orders data?

• This topic was modified 1 year, 6 months ago by piergiorgiosan.
• This topic was modified 1 year, 6 months ago by piergiorgiosan.
• This topic was modified 1 year, 6 months ago by piergiorgiosan.

Hi there,

May I know if you will be making your plugin compatible with the ‘High-Performance order storage (COT)’ feature please?

Thank you.

Hello!

Great plugin! Very intuitive and easy to set up.

I was wondering if there is a possibility to show the Order History in the Order Email. Something pretty straight forward like:

User type: Guest / Registered

Total Orders: 2 View History

Thank you so much!

Hi author,

I’ve been using your plugin since day one and now find it even more useful.

Recently we had an issue with some returned orders, after checking the IP address, the same IP address was found, the customer ordered many different orders, using different addresses and phone numbers but They do not accept incoming orders.

I have an idea is to add a column that shows what orders this IP address has to make it easier to spot fake customers.

Thank you so much.

Hello

Is it possible to use your plugin with a shortcode please?

I would like to display the number of orders in two other plugins :
Invoice plugin : WooCommerce Plugin to Generate PDF Invoices, Packing Slips & More
And in YayMail – WooCommerce Email Customizer

Thank you for your help

Hi,

I am interested in whether it is possible to call certain elements (order history or number of orders per customer) via the WP REST API and show them let’s say in another DB. ?

Thank you.

Hi.
Thank you for the great plugin.
One suggestion, though!
I have made quite a few manual orders in my site , after a phone call from my customes. They often don’t want to give their email address , so I insert to all these orders a dummy email , just for completing the order.
But. in the order history, after that, it shows me all these orders like they have been made from the same customer , because the plugin is searching the customers email !!

How can I ressolve this?
Maybe you could put a field in the settings with a email address that it would be EXCLUDED from the search ?

Regards!
Ioannis

I have a site where mostly users are placing orders as guest with no emails, but they do have billing phone as our business requires that.

isn’t there any feature for those orders who have same billing phone value can be combined and showed in the history section?

There is a conflict with the plugin, cant create a new order.
After disabling the plugin, it works.

Please advice

Since version 1.8, the history queries are cached via transients, which dramatically improves speed and lowers DB calls during the display of the Orders and Users screens. The trade-off though is that the Orders history column information might be at times inaccurate, as is now rebuilt with some delay of up to 1 hour. If that’s an issue to you, the Bulk action -> Rebuild history cache allows updating the history cache manually.

Additionally, filter oshwoo_cache_ttl, (goes into functions.php), can help control the baseline of how long the cache stays fresh before going stale and rebuilding itself (default is 1h). Example usage:

add_filter( 'oshwoo_cache_ttl', function(){ return 0.5; });

I just installed the 1.8 update of the plugin and it solved the infinite loop problem I also had. Thanks for that and the speed gain.

But it introduced other issues:

1. in the Customer History, all orders of the selected customer are listed under all categories (pending, processing, on hold, etc). See screenshot https://i2.paste.pics/G4QDL.png

2. on the WC orders page, all recent completed orders that came in after the plugin update (and a few older ones), continue showing up as processing. Light green is processing in my setup. See screenshot https://i2.paste.pics/G4QEP.png

This is happening in three shops I maintain.

Wordpress 5.9.1
Woocommerce 6.2.0

We are 2 people with each a separate account. We currently have a problem where one of the accounts can’t go to the “orders” overview page because it is infinite loading and then we get a 503 bad gateway, error. Most likely because it takes the browser to much time to navigate to the page or something.
On the other account we have however everything works fine. It’s a bit slow compared to before but that could just be because it has to gather more data then it did before, so that’s fine.
But on the first account as I mentioned it doesn’t work.
They both have the same rol. So I don’t think that could be the problem.

[30-Oct-2021 10:54:02 UTC] PHP Deprecated: Required parameter $customer_id follows optional parameter $tab_active in /var/www/vhosts/example.com/httpdocs/wp-content/plugins/order-status-history-for-woocommerce/includes/class_osh.php on line 588

Hi,

Thank you for this awesome plugin.

I just installed this on my local installation with the following config:
WooCommerce version: 5.8.0
WordPress version: 5.8.1
Order Status History for WooCommerce by alx359 – 1.7.3

With debug.log enabled, I saw a few PHP notices / some errors:
[30-Oct-2021 06:24:45 UTC] PHP Notice: Undefined variable: arg in [path]\wp-content\plugins\order-status-history-for-woocommerce\includes\class_osh.php on line 600

[30-Oct-2021 06:26:04 UTC] PHP Notice: Undefined variable: customer_address in [path]\wp-content\plugins\order-status-history-for-woocommerce\includes\admin\order-history-customer.php on line 27

[30-Oct-2021 06:26:04 UTC] PHP Notice: Undefined variable: customer_phone in [path]\wp-content\plugins\order-status-history-for-woocommerce\includes\admin\order-history-customer.php on line 28

Please review and guide / fix.

Thanks

Take care, stay safe!

Hello! I wanted to ask whether it is also possible to hide fields in the order overview. For me, only the total number of orders would be interesting, the rest could come out.

I tried CSS, but the fields all have the same name (oshwoo.swatch.tips)

Thanks very much.

The website is not fully updated, so that could very well be the issue, but I wanted to post the error either way.

WordPress version 5.8 Current theme: XXXXXXXXXXXXX (version 1.0.2) Current plugin: Order Status History for WooCommerce (version 1.7.2) PHP version 7.4.24 Error Details ============= An error of type E_ERROR was caused in line 115 of the file /nas/content/live/XXXXXXXXXXXXX/wp-content/plugins/order-status-history-for-woocommerce/includes/class_osh.php. Error message: Uncaught Error: Class 'Automattic\Jetpack\Constants' not found in /nas/content/live/XXXXXXXXXXXXX/wp-content/plugins/order-status-history-for-woocommerce/includes/class_osh.php:115 Stack trace: #0 /nas/content/live/XXXXXXXXXXXXX/wp-includes/class-wp-hook.php(303): oshwoo\osh->enqueue_user_agent_scripts('plugins.php') #1 /nas/content/live/XXXXXXXXXXXXX/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array) #2 /nas/content/live/XXXXXXXXXXXXX/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #3 /nas/content/live/XXXXXXXXXXXXX/wp-admin/admin-header.php(102): do_action('admin_enqueue_s...', 'plugins.php') #4 /nas/content/live/XXXXXXXXXXXXX/wp-admin/plugins.php(603): require_once('/nas/content/li...') #5 {main} thrown

Hi, the plugin gives me a fatal error, although it does not break my website.
I leave the information I have about the problem here in case it helps.
Thank you.

WordPress version 5.8.1
Current theme: Astra Child Theme (version 1.0.0)
Current plugin: Order Status History for WooCommerce (version 1.7.1)
PHP version 7.4.23

Error details
==================
An error of type E_ERROR occurred on line 150 of the file /home/customer/www/———-.com/public_html/wp-content/plugins/order-status-history-for- woocommerce / includes / admin / order-history-product.php. Error message: Uncaught Error: Call to a member function get_sku () on bool in /home/customer/www/———-.com/public_html/wp-content/plugins/order-status- history-for-woocommerce / includes / admin / order-history-product.php: 150
Stack trace:
# 0 / home / customer / www / ———-. Com / public_html / wp-content / plugins / order-status-history-for-woocommerce / includes / admin / order-history.php ( 40): include ()
# 1 /home/customer/www/———-.com/public_html/wp-content/plugins/order-status-history-for-woocommerce/includes/class_osh.php(219): include (‘/ home / customer / …’)
# 2 /home/customer/www/———-.com/public_html/wp-includes/class-wp-hook.php(303): oshwoo \ osh-> add_order_history (”)
# 3 /home/customer/www/———-.com/public_html/wp-includes/class-wp-hook.php(327): WP_Hook-> apply_filters (”, Array)
# 4 /home/customer/www/———-.com/public_html/wp-includes/plugin.php(470): WP_Hook-> do_action (Array)
# 5 /home/customer/www/———-.com/public_html/wp-admin/admin.php(259): do_action (‘woocommerce_pag …’)
# 6 {main}
thrown

Hello, since the woocommerce 5.6 update, the product and orders page in the back office displays “start importing or create a product”
However, there are 5 navigation pages at the bottom right, but nothing happens when I click on it.

I have disabled all plugins. Nothing changes.
I went back to the previous version of woocommerce but the database remains in 5.6

Php: 7.3

Wordpress: 5.8

Hi, thank you for this great useful plugin!

Some orders are not showing icons. i tried to find the common point between them, without success. please check the screenshot https://ibb.co/Q9m5yfb

status is completed and just translated.

thanks for help

Hello,

First of all, thank you for a great plugin.

I just installed it on Woocommerce 5.6.0 (WordPress 5.8 and PHP 7.4.22) and when visiting
admin.php?page=oshwoo-order-history-t2&userid=XXXX in the Unit Price column i get a notice about a critical error on my website.

I then get an email with the following info:

/plugins/order-status-history-for-woocommerce/includes/admin/order-history-product.php. Error: Uncaught Error: Call to undefined function oshwoo\bcdiv() in /wp-content/plugins/order-status-history-for-woocommerce/includes/admin/order-history-product.php:176

I can provide more info, if you need.

By the way, is there a way to cache the history?

Thank you very much.

First few orders show worng number of total orders and i cant see orders page it always shows only one user’s page
https://yadi.sk/d/foN_cemeLgp2kQ

A section within the history file to put the notes for clients. That would be great!! because we could put information about gifts, or details sent, etc …
Thank you!!!!