I like the plugin so far but would be perfect if you could add support for AVIF format like Optimole and Converter for Media have.

Здравствуйте! я купил план Unlimited, запустил оптимизацию изображений на нескольких моих сайта, но мои картинки превратились в нулевые. то есть весят ноль 0 байт.

смотрите скриншот https://cloud.mail.ru/public/a5tB/erd9QRZBj
в результате картинки не работают и на сайте выглядят как битые, вот скриншот https://cloud.mail.ru/public/fDYz/4vhoTqPcR

почему та получилось ? как востановить ?

я пока боюсь оптимизировать картинки на других сайтах, я создал тикет https://app.megaoptim.com/ Ticket #50 но мне никто не отвечает

прошу помощи в этой поломке.

—————–

Hello! I bought the Unlimited plan, ran image optimization on several of my sites, but my images turned to zero. that is, they weigh zero 0 bytes.

see screenshot https://cloud.mail.ru/public/a5tB/erd9QRZBj
as a result, the pictures do not work and look like broken ones on the site, here is a screenshot https://cloud.mail.ru/public/fDYz/4vhoTqPcR

why did it happen? how to restore?

I'm still afraid to optimize pictures on other sites, I created a ticket https://app.megaoptim.com/ Ticket #50 but no one answers me

I ask for help in this breakdown.

Hello
Using the paid version of the plugin and starting from 3rd of July 2021 the debug.log file became 16MB in size with these warnings:

[03-Jul-2021 16:52:53 UTC] PHP Warning:  DOMDocument::loadHTML(): error parsing attribute name in Entity, line: 3 in /var/www/site.com/wp-content/plugins/megaoptim-image-optimizer/includes/functions/webp.php on line 433
[03-Jul-2021 16:52:53 UTC] PHP Warning:  DOMDocument::loadHTML(): error parsing attribute name in Entity, line: 3 in /var/www/site.com/wp-content/plugins/megaoptim-image-optimizer/includes/functions/webp.php on line 433
[03-Jul-2021 16:52:53 UTC] PHP Warning:  DOMDocument::loadHTML(): error parsing attribute name in Entity, line: 3 in /var/www/site.com/wp-content/plugins/megaoptim-image-optimizer/includes/functions/webp.php on line 433
[03-Jul-2021 16:52:53 UTC] PHP Warning:  DOMDocument::loadHTML(): htmlParseEntityRef: expecting ';' in Entity, line: 1 in /var/www/site.com/wp-content/plugins/megaoptim-image-optimizer/includes/functions/webp.php on line 433
[03-Jul-2021 16:52:53 UTC] PHP Warning:  DOMDocument::loadHTML(): htmlParseEntityRef: expecting ';' in Entity, line: 1 in /var/www/site.com/wp-content/plugins/megaoptim-image-optimizer/includes/functions/webp.php on line 433
[03-Jul-2021 16:52:53 UTC] PHP Warning:  DOMDocument::loadHTML(): htmlParseEntityRef: expecting ';' in Entity, line: 1 in /var/www/site.com/wp-content/plugins/megaoptim-image-optimizer/includes/functions/webp.php on line 433
[03-Jul-2021 16:52:53 UTC] PHP Warning:  DOMDocument::loadHTML(): htmlParseEntityRef: expecting ';' in Entity, line: 1 in /var/www/site.com/wp-content/plugins/megaoptim-image-optimizer/includes/functions/webp.php on line 433
[03-Jul-2021 16:52:53 UTC] PHP Warning:  DOMDocument::loadHTML(): htmlParseEntityRef: expecting ';' in Entity, line: 1 in /var/www/site.com/wp-content/plugins/megaoptim-image-optimizer/includes/functions/webp.php on line 433
[03-Jul-2021 16:52:53 UTC] PHP Warning:  DOMDocument::loadHTML(): htmlParseEntityRef: expecting ';' in Entity, line: 1 in /var/www/site.com/wp-content/plugins/megaoptim-image-optimizer/includes/functions/webp.php on line 433
[03-Jul-2021 16:52:53 UTC] PHP Warning:  DOMDocument::loadHTML(): htmlParseEntityRef: expecting ';' in Entity, line: 1 in /var/www/site.com/wp-content/plugins/megaoptim-image-optimizer/includes/functions/webp.php on line 433
[03-Jul-2021 16:52:53 UTC] PHP Warning:  DOMDocument::loadHTML(): htmlParseEntityRef: expecting ';' in Entity, line: 1 in /var/www/site.com/wp-content/plugins/megaoptim-image-optimizer/includes/functions/webp.php on line 433
[03-Jul-2021 16:52:53 UTC] PHP Warning:  DOMDocument::loadHTML(): htmlParseEntityRef: expecting ';' in Entity, line: 1 in /var/www/site.com/wp-content/plugins/megaoptim-image-optimizer/includes/functions/webp.php on line 433
[03-Jul-2021 16:52:53 UTC] PHP Warning:  DOMDocument::loadHTML(): htmlParseEntityRef: expecting ';' in Entity, line: 1 in /var/www/site.com/wp-content/plugins/megaoptim-image-optimizer/includes/functions/webp.php on line 433

Note: no change was done to the website around this period until now and no plugin/theme was automatically updated

• This topic was modified 3 years, 7 months ago by cephuo. Reason: note added

Hello. I purchased some credits from you guys and put my card information. I realized today that I am being charged every month without any intimation. It took my several hours to identify that it was being deducted by you because I never receive any email for any transaction you make from my card. Now, I have logged in to remove my card and I dont see any option to remove it. I didn’t find it in the portal. Can you please tell me where will I find an option to remove my card information? Treat it as a high priority and let me know how to remove my card information.
I have changed my plan to free. Is it enough? I want my card information to be removed from your side because I dont want any auto-renewal.

Hi, I just install MegaOptim Image Optimizer plugin, Now I want to Keep EXIF data but when I convert WebP format then I can’t find any EXIF.

Setting:

1. https://tinyurl.com/wak2zqz
2. https://tinyurl.com/t8qp9bz

So, Now how to solve this problem?

I want to use WebP and EXIF both?

Thanks!
Arafat