Hello everyone,
I have noticed that the distance indicated in the plugin differs from Google Maps by up to 50% in some cases. We have a location that is almost exactly 58.6 km away from our location – on the website, however, only 34.3 km are indicated.
How can this be? What is the error here? I would be very grateful for any feedback!
Kind regards,
Manuel
Hi, i created and added the Google Maps API key in the plugin settings, however, the map does not work. On my Search Console account everything seems fine. Can someone help me?
]]>Hello,
Apparently in the latest plugin version (3.9.25), the store details are shown as plain text. I did a test: I installed the latest version available as rollback (3.9.19) and it worked fine.
See (plugin version 3.9.25) https://imgur.com/a/hUdnmUK
See (plugin version 3.9.19) https://imgur.com/a/LB2tvm9
Best regards!
]]>We changed our URL from wellchild.org to sjch.org. The environment was migrated over to the new url but the search and map is not working. Are there detailed instructions on how to get the map and search on the new site? Also, how do you get a key from google for the map? Thank you
]]>When I add the utms from google analytics they appear on the map and in the list. They shouldn’t show up. How can I do it?
Example
Hello,
We have the Pro version of the plugin and are wondering how to get the search form to appear on the front end? Thank you.
]]>Oops! Something went wrong.
This page didn’t load Google Maps correctly. See the JavaScript console for technical details.
I am getting this error all of a sudden. Please fix this problem
Here is the screenshot of the error https://prnt.sc/57_e_bvn1Dvx
Also here is the console screenshot https://prnt.sc/V-CqhNUIM2Fr
Please help
]]>Is there a way to make the scroll bar always visible on mobile so a user can tell that the location list is scrollable?
]]>Hello I have Locatoraid Pro
The search area is not working.
I disabled all plugins and nothing happen.
Can you help me with this issue please?
Thanks
Our site is showing and it will not go away.
Is there any way to help us?
{{=address}}
{{distance}}
Distance{{=distance}}
{{/distance}}{{phone}}
Phone{{=phone}}
{{/phone}}{{website}}
{{=website}}
{{/website}}{{directions}}
{{=directions}}
{{/directions}}
]]>
When I search for an address, the search area freezes, making the map useless. How do I fix this?
]]>Hello,
The map Google doesn’t load on this page : https://epiloderm-institut.com/instituts-partenaires/
Is it bea=cause of the API key ?
Is there an other way to have the map than by API key ?
To download all the stoes that i put, Have I to take the pro version ?
Thank you !
Regards,
]]>is it possible to make the map grayscale except pointers like in the example you show in the plugin WordPress page?
Thanks ??
]]>I purchased developer version and can’t download it since your customer area at plainware.com is down.
I need it quickly!
]]>Hello there,
I’ve read in the release notes that you can share the locations database from one website with others:
2.4.5
Added an option to share the same database accross all sites of a multi-site network.
Unfortunately, I was unable to find the way to do it. Could you please help me out here?
I have 7 multisite and sharing one database to all of them would be a huge help. Especially, as all of the locations are the same, no matter where they are displayed.
]]>Hello
my front end results shows like below
{{=address}}
{{distance}}
{{=distance}}
{{/distance}}{{phone}}
Phone{{=phone}}
{{/phone}}{{website}}
{{=website}}
{{/website}}{{directions}}
{{=directions}}
{{/directions}}
and does not show any data for stores / clinic
]]>When setting a “Custom Map Icon” the media uploader does not return you to the plugin,
It does not let you “asign” that image as the icon unfortunately no matter how I try
Hope you can update this small fix soon for the Icons ?? Cheers
]]>Hi, I’ve tried uploading a 42x42px png icon, but it goes to a White screen after clicking the ‘Insert into Post’ link.
It looks like its trying to refer to a WP post ID ‘0″ – this is the end of the url (mydomain.com)/wp-admin/media-upload.php?type=image&tab=library&post_id=0
Is there a different method for uploading? The WP ‘Browser uploader’ option doesn’t work either. The site is a multisite.
Thanks
]]>Hi,
Can someone help me on this one please. Why is the map displaying other states when I typed in ‘NSW’. It also displays the VIC and one QLD location (though the other QLD is not showing)
https://juvo.com.au/distributors/
Thanks.
]]>Hello.
When the label information block is closed, the page bounces (scrolls) up. This effect only occurs when the map is not at the very top of the page.
Demonstration of the problem: https://recordit.co/fFl4cuASxw
Thanks for the plugin!
]]>Hello.
How can I change the color of the marker on the map to this: # f26522?
Thanks for the plugin!
]]>Hello.
I haven’t changed the API I haven’t added new locations, all of a sudden the following is displayed and has caused the locations to be displayed improperly:
{{=address}}
{{distance}}
{{=distance}}
{{/distance}}{{phone}}
Phone{{=phone}}
{{/phone}}{{website}}
{{=website}}
{{/website}}{{directions}}
{{=directions}}
{{/directions}}
The map does not load on chrome browser, while it is working well on other browsers like edge and vivaldi.
knowing that I add locations in Dubai, Riyadh, Jeddah. when I even try to add this location in search it doesn’t load as well.
I appreciate your help in resolving this issue ASAP.
here is the link of the page Find a clinic in Riyadh, Jeddah and Dubai
]]>I need three levels of priority instead of two. I found a third option (Always Show) in the plugin file priority/presenter.php
It was commented off. I removed the commenting to activate the option and it seems to work perfectly. I’m assuming there is some kind of issue with this option. Is that true and what issues are there?
Re-uncommenting this to reactivate every time the plugin updates is not an option for me. What can I do to get this functionality (Always Show Priority) back on permanently?
Thank you.
]]>Hello, my Google API key has 4 services active on them:
– Google JS Maps API;
– Geocoding API;
– Geolocation API (Hoped this would solve the error but, bad luck);
– Places API;
Still when i try to search by address it only gives me results by keywords and the following message appears in the console:
“Geocoding Service: This API project is not authorized to use this API. For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key”
As far as I know the API key is just fine. Any idea how can I fix this?
]]>When filtering using a shortcode for products filter, the filter works fine. However, the checkboxes are no longer present.
[locatoraid where-product="1|2|4"]
Reasonable would be:
Only show the selected product ID as checkboxes/radiobuttons. Hide the products list only when set in either shortcode or settings.
after updating my server to php7.4,
Deprecated: Array and string offset access syntax with curly braces is deprecated in /public_html/*****/wp-content/plugins/locatoraid/happ2/hsystem/parts/profiler.php on line 75
Deprecated: Array and string offset access syntax with curly braces is deprecated in public_html/*****/wp-content/plugins/locatoraid/happ2/hsystem/parts/profiler.php on line 93
Deprecated: Array and string offset access syntax with curly braces is deprecated in public_html/*****/wp-content/plugins/locatoraid/happ2/hsystem/parts/profiler.php on line 429
]]>Where can I find the file in the WordPress directory that has all of the locations data please? Thank you ??
]]>I am not using a google API but I entered in all of the coordinates for our three current locations. When I use a nearby zipcode to try and pull up one of the locations nothing pulls up. The only search which provides actual results is when I use an exact zip code or a portion of the address for the three locations – example: one of the zipcodes is 11795 (and Zip Code 11741 is within 50 miles, which is part of my parameters) but it will only pull up the 11795 location if I type in 11795, West Islip, NY, United States, Union Blvd. etc.
Why won’t it locate nearby results for a given zip code – I want users that are not in the EXACT same town to be able to find us.
Hi Guys, I use the PRO version of the great plugin. Is it possible to pass a selected radius to the SELECT via GET parameter?
Thanks for your support!
Cheers,
Stephan