Rating: 5 stars
Great system and great, knowledgeable support!
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It’s perfect and the best support I’ve ever had. LitCommerce support checks all the boxes; it’s very nice and professional to chat with them. The support agents are professional and humble, always there to help.
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I thought time delay would cause issues with response time, but I was happily mistaken. They’re very responsive.
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I have just started with LitCommerce for my Etsy and WooCommerce stores. I’ve tried several other multichannel platforms over the past few weeks and I must say, the support has been phenomenal. They are on top of things. The product is pretty intuitive and works perfect so far for my needs. The price is also very decent. I’m so happy to have found these guys.
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i love the way you’re really ready to help…..and your fast response ,for me, you’re good. Keep it up
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I encountered some problems when synchronizing products to Shopee. The person who helped me solve the problem was Alayna. She was very patient and taught me how to operate step by step. She also attached screenshots so that I could clearly find how to solve the problem. This is a great company with great systems and great customer service.
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Litcommerce platform is working flawlessly. Much better than Sellbrite and some of the others I used. So happy to find this company. Their support team on their online chat is one of the best in the business! You won’t regret using these guys. Competent and Friendly!
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Thank you, Audrey, for your best customer service and sorting out the steps of configuration.
Litcommerce is the best platform software i have found with very easy integration with Amazon.
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Alayna was very kind and helpful in answering my requests, and quickly resolved my doubts about some LitCommerce features, offering to implement a specific function for me
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We’ve migrated several services into litcommerce, but one of the best improvements is their customer service. They’ve been super responsive and helped with every step of the migration.
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I had an amazing experience with the support team—by far the best I’ve encountered! They were incredibly helpful, quick to respond, and solved my issue efficiently. I couldn’t be more satisfied with the service. Highly recommended!
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Unlike most companies that support their products, this one supports your issue not a generic full copy-and-paste ordeal. I enjoy using lit commerce; the only issue I see is the one limited by sales channels. Thank you Rachel for a great experience!!!
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Save time and effort with this convenient multi-channel listing plugin that simplifies the process of listing your products on multiple channels.
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I’ve been using Lit Commerce for some months now and have to say that the support really is wonderful! Not only are the team polite and friendly, but they have gone above and beyond to assist me with setting everything up to get it working correctly. I’ve found the set-up to be fairly painless and it does do the job I need at the moment. I would highly recommend you give them a go if you’re on the fence about it, I don’t think you would be disappointed! I just hope that the support stays this good in the future when they get busy with lots of new customers ??
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Rosalie was super amazing, very professional, helpful and courteous too. She patiently assisted me in resolving issues with my sales channels, until it worked. She was very patient and walked me through the process with visuals too for my peace of mind.
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One word AMAZING! – That is the only word for both the App and the Support by LitCommerce.
Both Audrey & Alayna were Amazing!
The team was always checking in with me to see if I had any issues and when I did they sorted them out fast.
This has to be far the best experience I have had when it comes to integrating something as big and important as this into my site.
Rating: 5 stars
Rosalie with Support was amazing help when I reached out today. She even helped with an issue I didn’t ask about. It makes me feel great about moving to Litcommerce. So far it has been easy to use, issues fixed right away, and wonderful customer service. Thank you so much for helping me out today Rosalie!
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I must say, excellent plugin with easy integration. Excellent support as well.
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I tested a few different plugins to sync stock and this one is by far the best. It works so well and any questions are answered by support very quickly. Highly recommend it.
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I have received excellent and timely support, and I believe the plugin will be of benefit. I suppose it’s down to me and my ability to navigate Tik Tok now.
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I’m pretty early with my use of LitCommerce, but so far I’m very happy with the product.
There seem to be lots of features and after researching lots of similar plugins, this one seems to have the granularity and sales channels that I need.
The other reason I selected LitCommerce over the other options was the other reviews reporting that the support was great. I was able to experience this support today and can confirm it was excellent.
I had a technical query on automatic pricing adjustments, and Pauline from support answered my question within a few minutes. She included a series of screen shots to explain the process and even suggested a completely different option using templates that was above and beyond my original question.
Rating: 5 stars
This is a very good product. Well designed andmaintained. It’s quite easy to get started with common scenario checklists/guides right up front to help you get started. Also, the support team is very knowledgeable and provides great support very quickly. Highly recommend this product.
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We trialled another app to integrate our WordPress website with Etsy, but gave up after finding that it would need us to create all new listings and lose our existing Etsy reviews and data. Pauline at LitCommerce was so helpful in getting this set up for us, taking me through every step. This integration is going to save me so much time! Great product and great real time customer service.
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I recently had the pleasure of working with the tech support team while implementing their channel product, and I can’t say enough good things about the experience. The support representative was absolutely outstanding—friendly, knowledgeable, and incredibly efficient. They clearly understood all my questions and provided quick, precise solutions that made the entire process smooth and stress-free.
The product itself is top-notch—powerful, intuitive, and exactly what I needed. It’s rare to find a tool that delivers on all fronts, paired with such high-quality customer service. Highly recommended!
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Had a few hurdles setting up Amazon but the team worked hard to get it up and running with me.
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I’m new to both Amazon and Litcommerce so everything is kinda confusing at the start. Luckily you can get support from Litcommerce team very fast and professionally. They will answer your questions and find out a answer to your issues. Highly recommended.
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I installed LitCommerce to integrate my Woo with TikTok shop. Interface is quite easy and intuitive, actually the process of setting up TikTok shop is way more complicated than this solution.
Support is very helpful and they promised to change 2 things to fine-tune my integration to my needs.
I like the fact that it’s 3rd party service so doesn’t clutter my already cluttered WP. In the same time it provides seamless experience with opening in the new tab without the need of logging in – the most annoying thing in other 3rd party solutions.
Pricing is very reasonable for 3 channels. I plan to integrate OnBuy as well and then I’ll take a closer look at their eBay integration – who knows, maybe I’ll divorce the eBay plugin integration I used since 8 years and switch to LitCommerce?
Overall, so far 5-star experience, recommended!
Rating: 5 stars
The pluging is well designed and works well with my woocommerce store. The real bonus is the excellent online help via the chabox. Questions are answered very promptly, and they really want to help. No bot’s or AI talking you round the houses, just a helpful human. Other companies should take note.
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Support is readily accessible and helpful.
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Easy to use and very straightforward.
This is a third-party software therefore it does not take too much space on your website.
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