Rating: 5 stars
I agree that the plugin is a very useful to build a support desk.
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Does exactly as it says!
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These guys know how to make a product simple and to have it work!
When I was building a new site I decided to give some other plugins a try for a private ticket support system. Most if not all the paid apps were a complete mess. The free apps had broken or missing features, and made the process of using them tedious. When I found this one I fell in love with it’s simplicity, and how it only took me 5 minutes to set up and use!
The cherry on top was when I asked about a feature missing from my site that could really be useful down the road…I did not expect anyone to reply or even take the time to create it for me. Long story short the devs behind this actually care about how their plugin looks and feels for other people, which in turn shows how much they actually care about their customers!
You guys are the reason why WordPress stays open source! Keep up the good work!
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The Best Support Ever
Thank you so much Emma,Lema,Kakoma ??
Rating: 5 stars
If you want the best support plugin you are in right place!
]]>Rating: 5 stars
A practical tool and excellent service
]]>Rating: 5 stars
Hi,
Could customer create ticket at fontend or does it have to be created at the admin (backend)
Thank you
]]>Rating: 2 stars
Its a problem in the software that its not possible to to a line break in a email. Maybe its use full for some company’s who its doing one liners support, for me its not the most practical.
If you need to do line breaks in your emails, I would recommend you to wait.
However perfect support regarding any other problems.
Rating: 5 stars
I love this plugin from the start. It is so simple to use. It has a nice and fast admin. Even the front-form immediately looks great using my theme’s CSS.
There is still a little bit work to do at the front, as far as i can see.
But this thing is so promising and well thought.
Thanks.
]]>Rating: 5 stars
Simplicity in action. Developer responds to the request immediately. A real pleasure.
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