Rating: 1 star
IONOS offers a free one year subscription for Jetpack VaultPress Backup for its WordPress Hosting. But dont expect to be able to use this subscription to get your existing WordPress Website migrated to the new WordPress Hosting with this subscription. You need a second subscription on the server, which you actually want to leave, to get it done. Of course it has to be a full year subscription. A wasted investment for a server, which will be deleted after migration.
The instruction tells otherwise. But this instruction only works, if you got Jetpack on the website, which you want to leave. If Jetpack is on the website you want to keep, then jetpack is not an option to do the migration. That process could have been so easy but actually it is not.
IONOS did already give another wrong promise (another not working instruction in combo with preventing FTP-Upload) and this is was the second barrier for the very first step of migration. So i decided to stop the whole migration attempt and deleted the new server including the free jetpack it contained. Doing it manually via FTP and Database-Transfer is easier. So i will search for a host, which will allow doing that.
]]>Rating: 5 stars
I use Jetpack Backup Plugin – so far, it is very good, and very reliable. I recommend to use this plugin to everyone who needs a secure and real-time backups of your site!! Support Team also responds quickly to all questions and really tries to solve your problems! I am very satisfied! Thank you Jetpack’s Team!!
]]>Rating: 5 stars
Due to cost of doing business and high cost of one register, I found I needed to move my company site from one register to another, which believe it or not became a never ending nightmare, to do something like move my domain (something I know how to do, and have done before). I had previously manually backed up my settings, site, and its varied databases, but ran into an issue when they finally moved my domain over, some of what I backed up, was not correct resulting in website appearing incorrect.
Having Jetpack saved me from the issue of having to recorrect the variety parts of my site, since I was easily able to restore jetpacks connection to my site and restore it back to a working point . It ended up saving me a bunch of time, that otherwise would have been a pain in the behind to do.
I hope this review helps you with your decisions and happy site building!
]]>Rating: 5 stars
Having had a problem sorting out the credentials submission your techie guys took responsibility and communicated directly with Bluehost and sorted it ! Brilliant and so refreshing!
]]>Rating: 4 stars
Plugin is good, but as a paid customer it took 8 days till I got an answer from support. Support itself was great and my problem was solved.
]]>Rating: 5 stars
thanks God I never had to use it. I tried the features and I am satisfied.
Support is great. Sometimes can take a while, most probably due to the volume of work, but the issues was solved nevertheless.
Thank you,
Andrei
]]>Rating: 5 stars
I decided to swap hosting just before hitting a lot of personal stuff which took a lot of time. So, even though I delayed getting back to the problem the team were very patient and managed to 100% fix the website restore to the new server. Many thanks, may all of your endeavours bear fruit ??
Rating: 5 stars
Worked perfectly. Saved the day. Overall, the Jetpack array is great value for the money at so many levels when managing dozens of WordPress instances across many servers. We use the Jetpack Complete license and Admin panel with the Jetpack CRM functions to manage numerous sophisticated WordPress installs.
]]>Rating: 5 stars
Jetpack Vault Press charges based on the amount of storage space used. However, they do not offer the basic functionality necessary to manage backups. For example, you can opt to update the database daily and files weekly. You also cant creat a limit on the number of backups held, or provide for older backups to be deleted every so often. As a result, storage space does nothing but climb and Jetpacks bills right there with it. We’ve moved to Updraft and Sucuri for backup. Even combined together the cost is far less than Jetpack Vault Press.
]]>Rating: 5 stars
The plugin is really good and the support team were lifesavers when I was trying to move my site over to a different host, and thought I lost my backup files. The Jetpack team was able to send me a full backup from over a month previous, and I was able to recover the entire site.
]]>Rating: 5 stars
I use Jetpack always. VaultPress is a big part of the reason why!
Rating: 5 stars
Amazing
]]>Rating: 1 star
I tried to give doing things the easy way a chance. Looks like marketing and management got their evil way again.
Dashboard says backups are “live” and current backup was early this morning. Not exactly sure how that happened since I haven’t entered any sftp credentials, not to mention MariaDB credentials. Not sure why 1and1 bought into bundling this crap with their hosting package.
Rating: 5 stars
awesome
]]>Rating: 5 stars
I made a rookie mistake. I cloned my site so I could replicate it as a template for a new project. I started work on it right away changing the styles, colors and deleting content.
My mistake was that I didn’t get to work on the clone, I went to work on a live site.
It took me 2 hours to mess up my live site and 30 seconds to restore it back to perfection. Thank you Jetpack!!!!
]]>Rating: 5 stars
And the support team really is the best, they put a lot of effort into helping!
]]>Rating: 5 stars
I very much appreciated the promptness & helpfulness of the support I received from the Jetpack ‘Happiness Engineers’. Following their suggestions was delayed at my end as I had more pressing issues which arose & took priority, but the support staff said ‘take you time & let us know”.,I felt they were genuinely interested in getting my issues sorted out. Daniel was the last I had contact with, but Bob & Alin were good too. Things can get a bit disjointed when support personnel change, but this did not occur. Thank you to all involved. Regards Cuppa
]]>Rating: 5 stars
Support constantly present until I can fix my connection, thanks for the advice and assistance !
]]>Rating: 5 stars
I like using Jetpack for backups. They are easy to restore. Support is excellent
]]>Rating: 5 stars
Issue resolved and follow up to check if my issue has been corrected. Great service as always from the Happiness Engineers! Thank you.
]]>Rating: 5 stars
Life is easier if you have a backup.
]]>Rating: 5 stars
Not only does Jetpack provide fast and knowledgeable response to issues, but they follow up to make sure everything is continuing to work correctly. Really useful if a fix appears successful at first, but does not fully resolve things. Sometimes takes a day or two to discover full extent of a problem.
]]>Rating: 5 stars
The jet pack package is peace of mind for me, also I’m pleased with the excellent support team with knowledgeable and supportive staff.
Keep doing your great job guys.
]]>Rating: 5 stars
Jetpack backup has always responded promptly and helped me with my questions (haven’t had to ask many.) Way to go Jetpack! Keep up the good work.
]]>Rating: 5 stars
Excellent service for backup. We can be rest assured that no data will ever be lost again!
]]>Rating: 5 stars
<p>My website has a very large number of posts, and I was advised by many professionals that wordpress websites are mainly for small blog or websites with small data.<br />In spite of this I took a risk and moved my websites with very large data of a lac + big posts, further divided into 500+ categories and 60 + cities.<br />It was a great challenge to move such heavy data to wordpress.com.<br />Jetpack extended a big hand, they migrated all my data without any loss.<br />Once after about 10 months, the data got corrupted due to unknow reason.<br />Jetpack backup was found to be of great help. We could find the date, when the data got damaged and also the particular one record which led to data damage.<br />Jetpack guided us and very easily we just removed a few damaged records and the data was restored.<br />It was a great relief else our 10 years of hard work had gone waste.<br />We find Jetpack Backup is really a wonderful data backup facility and one can rely on safe JETPACK BACKUP. No doubt Jetpack Happiness team was at back to provide excellent support.<br />My website is very much working 24 x 7 x 365.</p>
<p>Regular support makes it the best.</p>
Rating: 1 star
This service completely FAILED and not only did it FAIL- it also broke our site. I had to hire another developer to fix it and even though at the time I believed the account was cancelled because I spoke to customer service about the complete failure of their product- they continued to bill me and refused to provide a full refund for a product they are fully aware did not back up my site at all. HORRIBLE PRODUCT. Use Updraft which works and I’ve had zero problems with.
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