Rating: 5 stars
Works great, imported over 300 customers into a woo site rebuild (old site to new site).
]]>Rating: 5 stars
Intuitive and easy to use. I recommend it!
]]>Rating: 5 stars
Do NOT check the Force users to reset their passwords checkbox when importing. You will cause an infinite redirect when those users try to login causing havoc when you launch the site. Just keep it off and let users reset their own passwords. Otherwise worked as advertised.
]]>Rating: 5 stars
I stumbled across this plugin when I was looking for a CSV import mechanism for adding members to my site. I don’t have a requirement for massive numbers of members to be imported at a time but I do need to have a simple and reusable mechanism that automates much of the process rather than assign user membership level manually.
I’m using PMPro for membership management but unless you subscribe to the ‘Plus’ plan, CSV import is not an option available to me. While we never mind paying for support etc. for the tools we use, we think the step up from PMPro ‘Standard’ to ‘Plus’ for this specific functionality is too much to justify.
When I first tried this plugin, it happened to be at a point where PMPro had changed something in the background and while it did a great job of importing subscribers and creating / sending new user notification emails etc. the functionality to set the membership ID and membership level was broken.
I logged a message on the support forum, got an immediate response and allowing for some development time, I’m pleased to report that everything is working for me perfectly now!
]]>Rating: 1 star
Wasted 2 days on this plugin! It says you can upload all user types including ‘Store Vendors’, but data does not get populated. Not only that, this import messed up login details of my current users as well. Just a waste of time. I wish they had clear documentation on how to prepare your data for upload. When asked, the owner made comments like I was dumb in asking if they had data preparation templates (excel or csv). I do not think that is a dumb question at all. I have done 100s of data migrations on complex systems using tools such as Informatica etc. and it is a very common practice to create data migration templates, data mapping and transformations before loading the data.
]]>Rating: 5 stars
I reported to Javier that importing a CSV from Google Drive was not working (it couldn’t find the file). He responded within minutes to provide him with a sample file. I sent him a link to a sample file and the next morning, yes the very next morning, I had my fix in a new version. Amazing, personalized support. And great plugin capabilities, way better that a few other CSV import plugins I have tried before.
]]>Rating: 5 stars
This is a great little plugin that fulfills a need of mine to export user meta. I like the potential this has. Would be nice if I could get this directly to Google Sheets.
]]>Rating: 1 star
This plugin causes a timeout if you try to import many users. I had to break down my list into several files with around 50 users each to get the import to work.
]]>Rating: 5 stars
El plugin cumple a la perfección, simple y sencillo. Además tuve un peque?o conflicto con el formato de las fechas de registro en la importación y Javier me lo aclaró al instante. Soporte excelente y donación.
]]>Rating: 5 stars
Works great. Although I had to find a workaround which allows you to retain user ID’s upon import (imported user table in SQL then imported their metadata via the plugin). Would be good if retaining user ID’s was an included option but the plugin still works great.
]]>Rating: 1 star
The plugin did not import users and updated existing users with wrong emails. Even when I did not check the option to update users.
]]>Rating: 5 stars
Perfect plugin for the job. Easy to use!
]]>Rating: 5 stars
I tried 4 plugin for harvesting “User” e-mail addresses from WordPress and could not get any of them to work. THIS plugin worked perfectly right out of the box so to speak. I’m impressed ! Looking forward to working with its other functions. GREAT work folks !
]]>Rating: 5 stars
I reported a possible issue with placing multiple Extract buttons on a singular page and got response back, just about instantaneous, informing me that doing that was not thought of when the code was developed. He stated that he will look into it for next update but could not promise anything. Lo and behold next morning he had an update ready for download and better still it worked without a glitch. We have 10 buttons on our page for customised download options.
I highly recommend the developer as he provided Superb service.
]]>Rating: 5 stars
How cool was that! I reached out to the developer of Import and Export to suggest that they place an Import button at the top of the screen, as well as at the bottom of all of the options, requiring a lot of scrolling.
Twenty four hours later, there it is! I don’t think I can recall ever having service and follow-up like that from a software developer.
So when loyal users see the Start Importing button at the top of their displays, they can thank me for that. Okay, and Javier. Mostly Javier. Okay, it’s all Javier!
]]>Rating: 5 stars
Loved the plugin. simple and easy to use. helped to export all the fields that i needed. thank you ??
]]>Rating: 5 stars
So far I just used it to export user data and custom fields saved in the user profile. It worked well.
]]>Rating: 5 stars
Just two days ago, on the night of December 4, 2023, I reached out to the support team regarding a critical issue with the Import and Export Users and Customers plugin for WordPress. In the dead of night, I detailed the problem, expressing my frustration with discrepancies in user data post-import after a recent plugin update.
Remarkably, within 24 hours, the developer not only acknowledged my concerns but also worked through the night to rectify the issue. The dedication displayed was extraordinary. This swift response culminated in the release of version 1.24.2 of the plugin, and today, on December 6, 2023, I eagerly updated to this latest version.
I am thrilled to share that version 1.24.2 has proven to be a game-changer, successfully addressing and resolving the issues I encountered. The plugin is now performing seamlessly, and I’m once again enjoying its reliable functionalities.
I extend my heartfelt appreciation to the developer for their dedication and rapid response to my support request. Their ability to turn around a fix within such a short timeframe has left me deeply impressed.
In recognition of this exceptional support experience, I will be providing a full and positive rating for the Import and Export Users and Customers plugin. This recent encounter reaffirms my confidence in the product and showcases the development team’s commitment to delivering a superior user experience.
To the entire team behind the Import and Export Users and Customers plugin, thank you for the prompt resolution and for transforming a frustrating experience into a positive one.
Best regards,
Jan Salma
]]>Rating: 1 star
All the users that were exported and then imported can not log in with their original passwords.
]]>Rating: 4 stars
I get a lot of errors and waste of time, trying to update users using id column. Using that column gives always critical error. I delete that column and import worked fine. Plese delete the phrase “You can use a column called id in order to make inserts or updates of an user” from you FAQ. Is SO MISLEADING.
]]>Rating: 5 stars
i was trying to import profile type data for my buddyboss platform, and this plugin worked. in addition, the author was amazing in communicating and helping me to resolve this issue. great job Mr. Francisco Javier Carazo Gil
]]>Rating: 5 stars
It extracts the meta data I was looking for. Thanks
]]>Rating: 5 stars
I had a complicated problem with BuddyPress, the great support helped me tu solve it.
]]>Rating: 5 stars
The export and import has been working for our BuddyBoss website and I’m pleased to say the developer supported us with improving the way data in one cell is delimited using commas, which is now using a double hash.
]]>Rating: 5 stars
i select a custom user role and when i import the users were created without role and a warning. The role call empresa
Perfil no válido (empresa)
]]>Rating: 3 stars
I am definitely happy with the way that full usermeta is exported with this plugin as opposed to some other user import/export tools I’ve used. In a site with over 5,000 users which I need to migrate, the export process was stable (though slow-ish) with paged ajax requests to pave the way and update you on progress. Smooth sailing so far!
To my dismay, the import process was not nearly as fleshed out as I had hoped. It’s a single POST request that can easily time out with no status indication at all if you have a large file. I attempted uploading the csv file directly to the server and using that option with the same result. In the end, I had to use bash scripts to split my 5,000+ row CSV file into chunks of 100 users and import each one by hand, a very tedious process.
This plugin desperately needs to revise it’s import experience to match the effectiveness of the export experience. The actual functionality, options, and result is fantastic otherwise.
]]>Rating: 5 stars
The addon works like a charm and is very easy to use.
]]>Rating: 5 stars
Great plugin very useful. Yoy may need it just once, but that one time u need is so good to have it. thank you.
]]>Rating: 5 stars
great plugin, congrats!
]]>Rating: 5 stars
Does what it says. Works every time.
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