Rating: 1 star
The support here is ridiculous. They ignore your requests for weeks then come up with a simple question like “do you use diagrams?”. Although your question was about you using diagrams and in the attached files are diagrams and you clearly stated in your request that you use diagrams.
Funny thing is that after you patiently answer “yes”, they disappear for another week.
Last but not least, after I purchased the product they stopped answering at all!
I have now a couple of outstanding requests and there’s no answer for more than a month.
If the Spreadsheet Converter team sees this, please, I beg you, contact me.
Rating: 1 star
The Excel plugin causes Excel to crash every time you use it. The WordPress plugin causes 403 errors. When you contact customer support, expect a delayed response with a message that does not address your concerns. They’ll simply claim no other users reported a problem and won’t engage with you to understand the problem. Or, they’ll provide generic feedback for some unrelated problem.
While the result is cool when it works, I invested SEVERAL hours building Excel templates and working with both of their plugins to make it work. In the end, it was wasted time and money when I ran into issues and could not get any help.
I absolutely would NOT recommend this app.
]]>Rating: 5 stars
The spreadsheetconverter is amazing product. I love it! The plugin Do the job.
]]>Rating: 3 stars
This plugin shows an error in the only admin page of it. The plugin needs a paid software for functioning with 30 days trial. But the software website is complicated and you can’t find any way to try or test software. You can download the software but can’t use it, just like the plugin itself… Waste of time
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