When I activate the free hollerbox pop-up I get a Warning: Undefined array key “visitor” in?/home/*******/public_html/*****/wp-content/plugins/holler-box/includes/class-holler-popup.php?on line?571

After attempting to update a site to PHP 8.2 from 7.4 I’m getting the following error message related to the plugin: Warning: Undefined array key “visitor” in /…/wp-content/plugins/holler-box/includes/class-holler-popup.php on line 571.

If I deactivate the plugin I am able to update without issue. Is there an update in the works to fix this?

I’m getting some new errors in Firefox with an exit intent popup that is set to show after 2 page views, and set to not show after conversion:

Cookie “holler-content-views” does not have a proper “SameSite” attribute value. Soon, cookies without the “SameSite” attribute or with an invalid value will be treated as “Lax”. This means that the cookie will no longer be sent in third-party contexts. If your application depends on this cookie being available in such contexts, please add the “SameSite=None“ attribute to it. To know more about the “SameSite“ attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite

Cookie “holler-page-views” does not have a proper “SameSite” attribute value. Soon, cookies without the “SameSite” attribute or with an invalid value will be treated as “Lax”. This means that the cookie will no longer be sent in third-party contexts. If your application depends on this cookie being available in such contexts, please add the “SameSite=None“ attribute to it. To know more about the “SameSite“ attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite

Cookie “holler-content-views” does not have a proper “SameSite” attribute value. Soon, cookies without the “SameSite” attribute or with an invalid value will be treated as “Lax”. This means that the cookie will no longer be sent in third-party contexts. If your application depends on this cookie being available in such contexts, please add the “SameSite=None“ attribute to it. To know more about the “SameSite“ attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite

I had to disable it completely on the home page as the page kept reloading with similar errors in the console.

Hi.

1. How to set a lifetime of the cookie that is stored when a pop-up is closed by a visitor? I noticed that it’s 1 year now.
2. Is there a way how to set to open the link in a new window after submitting?

Thanks.

Is Hollerbox compatible with sender.net?

How/where do I add a an html tag so that Google ads can track conversions?

What’s the best way to link a button to a PDF download? I want users to be able to download a brochure and the popup closes, or hit close.

It’s a bit clunky when I add the PDF URL to the button. The user is taken to the pdf download, and ‘away’ from the site…

Thanks

Hello everybody,
I have a problem that I cannot solve on my own. If I try to update an already created popup or if I try to create a new one I get this blocking error message:

Failed to load resource: the server responded with a status of 403 ()
/wp-json/hollerbox/popup/10244

So I can’t in any case use Holler for creating popups. I have tried to find out about this error but I have not found any help so I hope you can help me understand what may be causing this problem.

If I try to make the call directly in the browser I have this result:

{"code":"rest_forbidden","message":"Non hai i permessi per farlo.","data":{"status":401}}

A rather peculiar thing is that I have installed the same copy of the site in localhost and I do not detect any errors there.

I hope someone has a brilliant idea.

Holler Box Version: 2.0.14

Thanks a lot to everyone

I have tried turning on all triggers and display settings and it doesnt show on the live view. It shows beautifly in the editor in wordpress. What could I be missing? Thank you so much!

Hi, Version 2.0.8 couldn’t popup and I reverted to version 2.01 and it worked fine.

Hi,

I just create a simple page with Elementor, but the Elementor display multiple image and text messages.

Thanks for your help.

Regards,
CG Kiew

Hey guys. I want to delete the impressions from a popup that i duplicated using the duplicate plugin. How can i do that? If it is even possible. Thank you for great plugin ??
//Anders

Hello,

may I ask, what are the cookies for Hollerbox called? Is it this “hwp_visit” ?

thank you

Top right corner of the popup is the close icon. It’s broken. Other icons, like the green checkmarks, work fine. Help?

There is an odd Looking shape/icon under search on the mobile version of the site. Here is what it looks like https://postimg.cc/xNC7NQkR. Right above the mouse arrow amnd right below the search icon.

The icon under the search bar seems to be coming from Holler Box.

See: https://share.getcloudapp.com/JruG0myw

Hi there,

Just downloaded your plugin and made my pop-up. At first it was working properly, then all of a sudden it won’t close if I hit outside the box or the X at the top either. I’ve also viewed it on an incognito browser and nothing makes it go away. Please help!!

Hi @scottopolis

I’d like to recommend making the exit-intent trigger on mobile scrolling up. This is how mobile exit-intent is handled by several other popup plugins since mobile users who scroll up on a page are more often than not looking to navigate away from it.

Hi:

On my site I have used the HollerBox notification on my homepage (and other pages) on the bottom right position as you can see at [redundant link removed]

On laptop when the notification is closed the floating button appears at the right bottom of the screen and looks good. But when the same is seen on mobile, the floating button appears at the top 1/3 of the screen.

(Incidentally I had to give a slight top-margin for the whole notification for my mobile CSS @media queries because the close button of the notification was clicking the hamburger menu button behind it.)

Now by lowing the notification for mobiles I have avoided the clash with the hamburger menu. But the floating button appears at the top 1/3 of the mobile screen. Any way to use some @media CSS code to make the floating button move down to the bottom right of mobile or tablet screens?

Thanks and regards,

Shobha Ponnappa

• This topic was modified 3 years, 5 months ago by Steven Stern (sterndata).
• This topic was modified 3 years, 5 months ago by Steven Stern (sterndata).

Hi,

Your plugin is breaking the “back to top” button in GeneratePress : when Holler box is active, “back to top” button is not working.

As I want to continue using the beautiful GP theme, and would love to continue using your plugin, Would you have a solution to fix this ?

Thanks a lot,
Samuel

Hi,

I’m interested in Holler Box, it seems very light and powerfull and I’m looking for something like this.

Could you please tell me if Holler Box sync / work with Sendinblue mail marketing ?? Sendinblue is the tool I use for marketing.

Thanks,
Regards.

Is it possible to add a popup only on the home page?
There is no such option in the free version. There is an option to display on individual pages, but not on the home page

I had been using Holler Box with my site (user notification) but I recently changed my site to AMP to increase page speeds (both laptop and mobile). The Holler Box then refused to work with AMP.

Is there any way you can give me some added script to make the Holler Box work with AMP?

If Yes, please give me the additional script and also let me know where to add it (which file), since I am quite tech-challenged.

I do so hope you can make Holler Box work with AMP. It was so useful to my site earlier.

• This topic was modified 3 years, 6 months ago by Shobha2208.

So we have this standard popup for our Newsletter that shows up in every post on our blog as it’s supposed to.

But now we have this one blog post, that should get a different popup:
https://www.messengerpeople.com/de/messenger-api-for-instagram/?hwp_preview=81335

I selected this one under “Show on Posts” but it apparently gets overwritten by the standard one. How can I control this?

(Yes, we have Pro)

Hello,

I’ve noticed a small conflict with the Generatepress theme I’m using. Whenever I activate a new modal using your plugin, the magnifying glass icon in the main menu gets moved up by a mystery burger menu icon that appears out of nowhere.

Any thoughts on how to sort this out?

Many thanks!!!

Hi there,

There is a major conflict with Holler Box (1.5.6) and Elementor (3.1.4). Tested on a new install of WordPress 5.7, only running these two plugins.

Instead of showing the popup content, it shows the same home page inside the Holler Box pop up.

Hope you guys can find a solution.

the popups dont show only one popup out of 5 shows HELP what can i do!

Holler box Pro and the base Holler Box are installed properly. Was working then simply stopped. The popups are active but nothing happens.

Help!

The “Submit Button Text” is Not Working

Hello,

I just updated from 1.5.3 to 1.5.5 (latest version) and now the content of the Elementor website is being displayed within the popup content area.

In your changelog it says: “fix for papge builder in popup content area (added the_content filter)” – However I think instead of fixing an issue I did not encounter before not it caused this issue to appear on my environment. Everything is latest version.

Thanks for your help!
Daniel

If the user continues to type (thinking it’s an actual chat) after the “Your email” box pops up for them to enter their email, the message is not sent, and the message sent response is not displayed.