Hi, I appreciate the addition of Checkout block support for Helcim gateway, but can you fix the formatting? The expiry date and security code fields are not within the border of the checkout form and there’s no way to change it.

Hello I want to use woocommerce with a product like yours that lets customers save with in person pin-debit, can this plugin integrate with helcim in a way to let me use in person pin-debit to save on the fees?

If not I hope you could find a way to do it, I want to make my own order processing solution and not lose 2% on every in person order which is 100% of my orders ?? Thanks!

I have a WooCommerce website with the default WooCommerce Storefront theme. I installed the Plugin and set it up, but however, on the checkout page I don’t see the payment method show up.

Please assist.

Thanks

We have a brand new store with Woocommerce multi-currency. This plugin is supposed to support CAD and USD however on checkout it seems to revert all transactions to USD. The Multicurrency plugin does show CAD on the cart page, after processing payment the card is charged with USD.

How can we debug the internal get_woocommerce_currency() function is working properly?

Hello, please check: https://prnt.sc/ffEsPzsEGVuO The expiry date is not appearing properly. Label is not appearing and facing broken css to the checkout page

I’ve been considering a new payment processor and Helcim piqued my interest… until I found the plugin. No updates in 10 months and zero responses from the company in this support forum… not very confidence inspiring.

Would be much more likely to make the switch if they had a plugin developed by Payment Plugins, as Braintree, Stripe, and Square do.

Hello,

The following error is logged on checkout using WooCommerce version: 7.2.1.

The WC_Abstract_Legacy_Order::get_product_from_item function is deprecated since version 4.4.0. Replace with $item->get_product().

Please reference line 169 of the plugin file at helcim-commerce-for-woocommerce/classes/HelcimDirectService.php causing this error.

We have issue in the payment when in the check out page and fill the the detail then we get error message.

Payment error: Something went wrong please contact the Merchant

Please help

I’m using a Helcim JS integration. Even though “Require Captcha:” is disabled in my helcim.com account for this integration token, the Recaptcha feature is loaded on my site and a Recaptcha logo and link appears in the bottom right of the browser window on my checkout page.

Hello,
Hope you are well.
We want to know, why helcim did not work recurring subscription woocommerce and helcim?

is there any update in your plugin or something other instruction for how can we use subscription order automatically recurring woocommerce and helcim at the same time.

The inline payment form doesn’t allow me to input a 2 digit month and 2 digit year. It stops allowing me to type out the expiry date to one of the test cards – “01/2” – excluding the second digit of the year.

Hello I have just installed your plugin on a website that I’m developing for a client, but every time I place the order it’s showing an alert An Error Occurred with verify transaction – Missing Amount it’s not getting the value of the product and if I hard code the value in its code it then shows a different error Invalid Card

Please help I tried everything, I’ve been stuck here for weeks now.

• This topic was modified 3 years, 8 months ago by faraz786.

in class-wc-commerce-helcim.php line 470-475 you have the following code:

public function process_payment( $order_id ) {

		global $woocommerce;

		// GET ORDER
		$order = new WC_Order( $order_id );

This is incorrect way of getting orders, it is causing duplication of the orders.

Please change last line of your code to

$order = wc_get_order( $order_id );

Thanks!

I’ll have to move away from Helcim after their own support has learned that woocommerce account creation at checkout is not implemented & freezes the page if the user attempts to make a purchase that matches that scenario.

It would be nice if Helcim was to:

– Support all native features of the Woocommerce checkout page
– Disclose in its documentation the native features that are not supported
– Fail gracefully and return an error message instead of freezing the page
– Train their support staff not to tell customers the feature is not available because of some “limitations”, when in fact Helcim chose not to implement it.

If anyone has some magic way to make this work, I’m all ears.

Thanks for listening.

Hello,

I am thinking about signing up for Helcim but I use Woocommerce. I noticed this plugin has not been updated in over a year. Is it compatible with the latest version of WordPress?