Hi there

We are getting many complaints from our customers as the gift cards are scheduled to go out at the same time of day the order was placed. Many people buy things at night time so the cards are not scheduled until the night time on the day they are sent.

Is there a way around this? to force a set time of day e.g. 9am for delivery?

TIA

We’ve paid for and implemented the WooCommerce Gift Card Plugin. All fine except for on the date selector if you want to send the gift card in the future. You select the date and it displays as 14S December 2020, instead of 14th. This is entirely managed by the plugin so should be nothing to do with our code. I’ve contacted their support twice and had no reply and I’m not sure how else to contact them, so trying here!

With the latest release of Woocommerce 3.5 is this plugin compatible, it is listed as “unknown”

I would like to automate the voucher shipping on my page. That’s why I would like to switch to the Pro version. Unfortunately I could not clarify an important question for me. Can I send my vouchers as a PDF in an e-mail in the Pro version?

Thank you for your help

hello,
I use wp woocommerce gift card, and after purchase a card with wire transfer, the order going right on completed.
So if I purchase a gift card and pay with wire transfer, I can use the code immediately without to pay.
How can I solve the problem?
Has anyone already happened?

Does this plugin have the ability for users to check their Gift Card Balance?

It takes a bit of time to make everything the way you want, but in the end, no one ever receives a gift card email. The order email is sent to admin and the customer, but the receiver, admin nor the buyer gets any email about the gift card with the number. And inside WP Admin, there are no gift cards generated. Using WordPress 4.9.8 and WooCommerce version 3.4.5.

I just read that the email for the gift card doesn’t automatically get sent for the free version… but that seems like a kind of essential part to any gift card plugin.

Is there an alternative way of excluding products that you cant apply gift card to, because the Exclude products “Search for product” tab doesnt actually find any products. Everything else has worked pretty darn good.

When viewing the order details of an order, the gift card number is now shown in “Gift Card Information”. Any ideas how to fix this?

WordPress version 4.9.7
WooCommerce version 3.4.4
WooCommerce Gift Cards version 2.6.4
WooCommerce Theme: Salient

Thank you.

When editing a gift card that has been used, I’m looking at the “Card Usage Data” area but it is empty. Any ideas on how to make it show the usage data?

WordPress version 4.9.7
WooCommerce version 3.4.4
WooCommerce Gift Cards version 2.6.4
WooCommerce Theme: Salient

Thank you.

When using a gift card during checkout that pays for 100% of the order, I click “Place Order”, an order is placed (I get an email) but it doesn’t take me to the order confirmation screen, it just refreshes the checkout screen. Any ideas

WordPress version 4.9.7
WooCommerce version 3.4.4
WooCommerce Gift Cards version 2.6.4
WooCommerce Theme: Salient

Thank you.

Gift cards are being sold, but not created or sent!!!

This is the error on all pages of the dashboard – “WooCommerce – Gift Cards | Auto Send Gift Card requires WooCommerce – Gift Cards! Please activate it to continue!”

Hi,
I had created one gift product and at the time of buy, I fill the information like from and to email Id. I had completed the order but I haven’t received any email of gift card ID or gift card name. So do I need to manually send the email? how does it work?

Hi,
Thank you for WooCommerce – Gift Cards plugin. How to add the multi-currency gift card. My website is multicurrency like rupee, pound, and dollar. So when I create gift card of 100 rupees if that use in the USA or other than India then it should be taken as per currency converter.but it directly takes the $100 or 100 pound which should not happen.
So Is there any way to add the price for a gift card in a different currency.

Hi,
I am running the following
Wordpress 4.9.6
WooCommerce – Gift Cards 2.6.4
WooCommerce – Gift Cards Pro 1.6.2
Woocommerce – 3.3.5

Recently discovered when adding a giftcard an error occurs in Paypal, “Error Detected” your shopping cart is empty, has anyone else had this problem recently? This error also uses the gift card when returning back to shop from the error page.

Really need a fix for this very quickly as I have lots of gift cards wanting to be used. Thank you.

Hi,
after filling all field when add to cart button than it gives the message of “Sorry you cannot add this product to your cart ” kindly help me

Hi

The fields for entering customer email, note and name are not appearing when a gift card is being selected. Please help!

Thanks

Someone has a solution for the translation of this add-on? I create the files in

wp-content/languages/plugins
wp-content/plugins/gift-cards-for-woocommerce/languages
wp-content/plugins/gift-cards-for-woocommerce/languages/wpr
wp-content/plugins/gift-cards-for-woocommerce/languages/kodiak

but none works

• This topic was modified 6 years, 6 months ago by junivillegas.

When I try to run the latest update I first got the error500 message on the site. I disabled plugins to get back to the site and now when I try to activate the giftcard plugin I get the error below.

Plugin could not be activated because it triggered a fatal error.
Warning: require_once(/home/crockett/public_html/wp-content/plugins/gift-cards-for-woocommerce/includes/admin/actions.php): failed to open stream: No such file or directory in /home/crockett/public_html/wp-content/plugins/gift-cards-for-woocommerce/giftcards.php on line 100

Fatal error: require_once(): Failed opening required ‘/home/crockett/public_html/wp-content/plugins/gift-cards-for-woocommerce/includes/admin/actions.php’ (include_path=’.:/opt/alt/php70/usr/share/pear’) in /home/crockett/public_html/wp-content/plugins/gift-cards-for-woocommerce/giftcards.php on line 100

I need to be able to use this plugin again so my customers can use their giftcards.

Hi, Just updated your plugin and am getting the following error message:

Warning: require_once(/home/wallpop9/public_html/wp-content/plugins/gift-cards-for-woocommerce/includes/admin/actions.php): failed to open stream: No such file or directory in /home/wallpop9/public_html/wp-content/plugins/gift-cards-for-woocommerce/giftcards.php on line 100

Fatal error: require_once(): Failed opening required ‘/home/wallpop9/public_html/wp-content/plugins/gift-cards-for-woocommerce/includes/admin/actions.php’ (include_path=’.:/usr/local/php56/pear’) in /home/wallpop9/public_html/wp-content/plugins/gift-cards-for-woocommerce/giftcards.php on line 100

Can you please specify which version of woocommerce this plugin is compatible? I am having problems updating woocommerce and gift cards plugins: HTTP ERROR 500

Using WordPress 4.9.5, WooCommerce 3.2.4 and Gift Cards for WooCommerce 2.6.1.

I am getting the following fatal error when not logged in:
[22-Apr-2018 11:48:43 UTC] PHP Fatal error: Uncaught Error: Call to undefined function get_current_screen() in /wp-content/plugins/gift-cards-for-woocommerce/includes/post-type.php:219
Stack trace:
#0 /wp-includes/class-wp-hook.php(288): cf_search_where(‘ AND wp_posts.I…’)
#1 /wp-includes/plugin.php(244): WP_Hook->apply_filters(‘ AND wp_posts.I…’, Array)
#2 /wp-includes/class-wp-query.php(2376): apply_filters_ref_array(‘posts_where’, Array)
#3 /wp-includes/class-wp-query.php(3230): WP_Query->get_posts()
#4 /wp-includes/class-wp.php(599): WP_Query->query(Array)
#5 /wp-includes/class-wp.php(715): WP->query_posts()
#6 /wp-includes/functions.php(960): WP->main(”)
#7 /wp-blog-header.php(16): wp()
#8 /index.php(17): require(‘/….’)
#9 in /wp-content/plugins/gift-cards-for-woocommerce/includes/post-type.php on line 219

For the ‘enter_title_here’ filter you use the same login (get_current_screen and check screen->post_type).
For that function I found a method that does not use get_current_screen():
https://wordpress.stackexchange.com/a/13004/57684

I went through each function that calls get_current_screen() and changed the code to no longer use that function but use get_post_type() instead. Here is a patch:
https://pastebin.com/jQkYWcv2

I no longer get the fatal error but I have not done much testing.

Greetings, since the last WooCommerce / Gift Cards updates we have lost the ability to Add Items manually to Orders created within the backend, regardless of the Order status.

The whole lower area of the Order is now greyed out and remains that way regardless of the status.

I deactivate the plug-in and the functionality comes back. IS there a fix coming to resolve this issue? is it logged as a bug? anyone know who owns an issue like this?

Thanks all

Hi all – left this is a general woocommerce forum as well but may be better to post here.

We have had this plugin working fine for over a year now. all of a sudden, when we go to place a manual order on the backend “woocommerce > orders > add new” – it wasn’t let us choose a customer from the drop down menu, wouldn’t let us create one, and wouldn’t allow us to add products. (I dont know about the front end)

But after turning off numerous plugins it appears that this plugin is causing the issue. with it turned off it appears our ordering is fine. Is there a way to fix this issue in the plugin itself or does woocommerce have to have an update to fix it?

Thanks

Using WC 3.2.6, Gift Cards 2.5.11

Re: purchase of non-gift voucher items from online store.

If total value of customer order > credit available then customer gets an email order confirmation.

If total value of customer order <= credit available then customer DOES NOT get an email order confirmation.

• This topic was modified 6 years, 9 months ago by wprobbiewp.

After updating to WC 3.3, the gift card for WC plugin seems to be breaking all scripts for my site. This is causing all sorts of issues for my customers. Searching for a solution.

Thanks

I am now dealing with a third issue. The gift certificate is showing as “out of stock”. When I select “in stock” and hit save, it reverts back to “out of stock”.

If I change the product type to “simple product” rather than “variable product” then when I click “in stock” it saves correctly. However, when I change it back to “variable product” it defaults back to out of stock.

I’ve tried multiple things, including deleting the plugin and reinstalling, and it has not worked – when it is configured correctly (per your instructions) it shows as out of stock. Please respond and let me know if these issues are something that can be fixed.

Yesterday, a customer tried to complete an order using a gift card. The gift card code showed the reduced amount on the cart page – however, when the customer tried to continue to Paypal to complete the remainder of the order, he couldn’t. We tried several times, and could not get it to work. The order showed as “pending” in my Woocommerce dashboard, so I eventually completed the order from the back end of the store and sent him a paypal request for the remainder. However, the order was recorded in Woocommerce up as a sale for the total amount ($111.05) rather than the sale minus the $100 gift card ($11.05) – so now my numbers are off.

This is very frustrating. I’m now experiencing issues with both the experience of purchasing a gift card (see my service request from last month) *and* with customers using the gift card. I was considering purchasing the pro version of the plugin, but will not do so until these issues are resolved and I can be sure the plugin will function as it is supposed to.

Dear Sir, i created a gift card in woocommerce gift cards setting page with its auto generated number, but it doesnt show in my product page, then i create another gift card in my product page, this can be show in my product page but do not link to the previous card which comes with the running number, how to setup a proper gift cards ? please provide solution.

Hello. The gift card plugin is no longer functioning properly. There is no longer an option at checkout for the customer to enter the gift recipient’s name, email address, etc.

I haven’t changed any of the settings in my gift card settings. Both the plugin, WordPress, and WooCommerce are all updated to their most recent versions. I am using a child theme, though I do not have a modified “checkout” page in the child theme.

Can you help me resolve this? Customers often purchase gift cards during the holiday season, and this is bad timing for this not to work.