Rating: 5 stars
Easy to set up and configure. Had a couple of difficulties when it came to deploying to prod but Sam was very responsive and sent through instructions quickly.
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Solid plugin that does what it’s supposed to. Samer has offered great support and graciously received feedback. Props to him for being receptive to making changes to improve the plugin!
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We use this plugin everyday to integrate Gravity Form with Freshdesk. It’s a powerful and effective plugin plus very good support.
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This plugin provides ultimate flexibility in offering the best customer service experience possible. It does the job! We’ve used it on several sites and relayed tens of thousands of submissions to Freshdesk without error.
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Plugin is easy to use and its highly configurable with Freshdesk.
Need to mention also the great support team that offered a quick solution for the missing feature.
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This plugin is very easy to configure and works great. Their customer support also helped me with an issue very quickly.
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I’m very new to WordPress. I got up and running with the Gravity Forms FreshDesk plugin quickly. We needed to sort out an issue of duplicate tickets which the CRM support team helped me with quickly and efficiently.
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It is a nice plugin. Simple. To the point and does what is expected from it.
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Great plugin! thanks!
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The extension is easy to use and easy to set up. Great work, developers!
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Can really recommend it. Perfect & quick support.
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Love this plugin, Thanks team!
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I purchased the Gravity Forms integration with Freshdesk and it worked amazing out of the box, allowing me to create contacts and tickets when a new customer filled out our :get help” form in WordPress. I found a very minor bug in the plugin and within 1-2 days the team at CRM Perks delivered an update. This is the kind of customer service everyone should provide. Kudos!
Chris Miller
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Great plug in and easy to use. Best part was I came across a minor issue and an enhancement request and the support team responded very quickly with an update to fix!
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Excellent plugin, it helped a lot in our Freshdesk project.
You can add various feeds to a single Form.
I also bought the pro version.
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Very helpful plugin make our life much easier. This might be the only solution to have integration with Freshdesk and it’s oberserver features with full automation.
CRMPrk team has the great and lightspeed response support team. The best I met no kidding.
Rating: 5 stars
I am using this plugin to sync our data between the website and frshdesk and its working nicely so far. I will keep everyone updated.
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I was looking for a plugin that would allow me to feed in the Gravity Form Entries in Fresh Desk and I finally found one. I was also using Zapier and it didn’t do everything we needed it to do. I have some feature requests if possible:
1. Make it possible to support all Gravity Form Field Types. I know their are many of them but I think some of the 3rd party ones are not supported, I know this is a difficult one so do your best. I guess you guys can do it on a per request basis?
2. Some simple Stats module where we can see how many feed items were sent out, when, where, how, etc. That would be a really nice feature. I know that this may be a premium feature but I would be very happy to pay for it if you can add it for us.
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I replaced my Zapier Zap with this plugin today (it had been creating duplicate tickets). This plugin works perfectly.
However, the CRM Perks menu link is just an ad for Premium, which I don’t need and don’t see a way to hide easily, and I won’t be using this on client websites.
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