Hello good day!

We have a client who has a site that uses fusedesk. They connect gravityforms to fusedesk, so that whatever leads that are being submitted to gravityforms are being sent to fusedesk also. Now the client wants that the format sent to FuseDesk be changed so that it would be easier to read (maybe in a table format). Want to ask if this is possible and how to do this with the plugin?

Thanks!

I am trying to gone through all the step to create a new fusedesk app. But after reaching the provisioning app page it is keeping me on this page for infinity time and can’t go to next step. I don’t get any email on my email address used.

What could be the problem? Am I doing something wrong or is it a bug.

Thanks in advance

Here is what I see after this new updated has been applied all over the site:

https://prnt.sc/10tml87

Might wanna fix this ASAP before it breaks more sites…

Currently when a case is submitted it shows suggested posts, which is great. Could you update your code to allow for the parameters that are passed into WP_Query to be filtered?

The use case is we have a post type of knowledge base, and we only want to show posts with that post_type.

E.g.
wp-content/plugins/fusedesk/fusedesk.php (Line 616)

Change:
$query = new WP_Query($search_query);

To:

$query = new WP_Query(apply_filters('fusedesk_ajax_search_query', $search_query));

Thanks,
Rob