Rating: 5 stars
FAQ Concertina is VERY INTUITIVE, STRAIGHTFORWARD, and VISUALLY APPEALING. This plugin does exactly what you need it to; no jargon, no hassle, no “figuring it out.” It just works; and without a lick of code! I looked at several other providers and none were quite what I wanted/needed. I am not a developer and my two websites are tools of my real business. My visitors are often new to the nuances of my services and capabilities, but I can’t bury every visitor in every aspect of our program. Well-designed FAQ’s (generously referenced around my sites) were the perfect solution. There are no stupid questions, just unasked and “unanswered” ones. And you’re not on your own. I had one small issue and the author came to my rescue immediately.
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Maybe it gets messed up by Divi, but the categories don’t get carried over into the Add FAQ screen. You have to enter a new category every time you add a FAQ. Also, I can’t find a place to copy the short code. The way it works it is less than useless.
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I Love this plugin! I am using it for my “About page” and a “Newsletter” page. I love how it looks and how it functions. I love how I can use it for different things on my site.I struggled with setting it up, I had to learn more about shortcodes and entering slugs into shortcodes, but the support I got from Michael from the website was fantastic.
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Does exactly what it says it does and with the minimum of fuss. I highly recommend this plugin.
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I have tried a few other FAQ tools, but none were as straightforward as this one, while still offering great flexibility. Great extension.
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I like the simplicity of this plugin. Works just like it should. Very intuitive. And I like that it is light-weight in terms of file size. Also, the plugin author has been very responsive.
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Easy, not overly complicated. Able to customize. Looks great. Thanks!
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By far much better than any other FAQ plugin I had installed for evaluation
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Excellent plugin, even better support!
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I searched high and low for an accordion-style plugin that provided all the features I wanted without any unnecessary bulk.
FAQ Concertina offers everything I was looking for: it’s lightweight, easy-to-use, and still has tons of options to make sure it looks and behaves how I needed it to.
The documentation is thorough, and best of all the support is amazing! Michael (the plugin’s author) really went above and beyond to help me with some of the questions I had.
I highly recommend this plugin!
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Had an issue with links not working and super quick response and fix. Highly recommend for an easy to use FAQ plugin!
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This is a great plugin that does exactly what I need ??
I highly recommend this plug-in.
Rating: 5 stars
I have been using an FAQ plugin for several years, but it hasn’t been updated for a while, and I keep needing to mod it from time to time.
This is the perfect replacement (and more), with numerous capabilities that go well beyond what the other plugin could do. The developer is great too, and actually listens to users’ suggestions. That’s a winning combination!
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I love the fact this plugin is very small in size (424kb), customisable colours, clean and simple design that works. Thank you Michael.
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and courteous, fast support. I love this guy and this plugin!
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This is the only good-looking and easily customizable FAQ plugin I could find. Works great, is responsive, and the author was quick to respond to any issues.
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Had a little problem with the plugin, contacted the author, had it fixed the same day.
That’s amazing.
And the plugin looks sleek too.
And it’s free! don’t forget to support the developer if you can
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I discovered this is the best one. It’s simple and effective and doesn’t mess up the website with bootstrap stuff. THANKS.
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After spending the day, looking for a simple accordion style FAQ, I thought I would never find a solution. Most I tried, either had horrible reviews, were crippled in the free version, or had other serious flaws. Even ran into one plug-in, which I will not embarass by name, that didn’t even provide the accordion feature without upgrading to the “pro” version.
FAQ Concertina has the quality that most free solutions, and even some paid solutions , are missing. Simple to get up and running quickly, and also has excellent documentation available on their website. It also plays nicely with CSS loading, by allowing the built in CSS to be turned off and migrated to the website’s overall CSS.
I highly recommend this plug-in, and be sure to support this developer with a donation.
One flaw, and that is probably user error, is I cannot use the preview post link after creating a new FAQ post without getting a 404. It’s not a huge issue for me, and again, it’s probably a flaw in my overall website setup.
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Very simple plugin that does exactly what it should do.
In addition, a very good support. I suggested to add a show / hide indicator. Only two days later that option was added!
Rating: 4 stars
The sorting is a nice option but when you have over 50 FAQ’s this gets a bit tiresome, a drag and drop and alphabetical option would be very useful…hence my 4* other wise it would be 5 star for sure…
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After downloading/activating/deleting several other free FAQ plugins I finally came across FAQ Concertina which seems to be everything I was looking for. I have yet to find a free plugin that gives you the option of sorting the questions in the order you want. The plugin also allows you to add different FAQ’s to different pages by using the short codes. Glad to see I found a good FAQ plugin. Thanks.
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