Rating: 2 stars
While the plugin itself works well, it has a very annoying issue – only the full price shows, and no discounts of any kind. I contacted the customer support several times about it and received no answer over the past month. Considering that this plugin offers “professional” upgrades for very high price, and is not a single developer hobby project, that is absolutely unacceptable.
]]>Rating: 1 star
**EDIT**
Just noticed this – At least TWO of the 5-star reviews were given to the plugin by the company that made it! If that doesn’t scream scam, I don’t know what does.
Issues I have with this plugin:
This seems to be only marginally better than the other options out there, and with zero tech support, it’s certainly not worth the price. I’ve opened multiple tickets, one of which was ignored for two weeks. The other has been open for four days, no responses so far. This would be understandable if they weren’t charging so much for it!
Put in a complaint with the BBB. Going to dispute the charge with my credit card company as well if I don’t hear back soon.
]]>Rating: 2 stars
2/1/18 UPDATE – I originally wrote a negative review because I couldn’t get the premium version of the plugin to work properly. I contacted support 6 times and never heard back. However, upon writing the review, I got an immediate response from the plugin author. They refunded my money (thank you) and offered to help in the future. So although I still have not used this plugin, I am editing my review. This plugin honestly looked like the best option available, and if the authors are available, it should be a solid tool for those who wish to try it.
]]>Rating: 1 star
Do Not give these people your money. Slimey fraudsters!
They Charged Us $85 a year ago and we thought it was a one time fee. The plugin made our images all blurry and pixilated and if you sell on etsy, you know how important good images are. They said they were fixing it but they never did and we stopped using it after a month and a half. . . THEN. . . Just a couple of days ago they charged us ANOTHER $85!
Apparently its an annual subscription! That’s is bad enough because they weren’t up front about it, but even worse, when I went to the site to try to cancel or get a refund:
THERE IS NO WAY TO CANCEL!
I contacted “support” and even called the phone number on the receipt. . . No answer. No reply. Nothing. I waited a day and then another day and after 48 hours and repeated attempts to contact them I finally had to call my bank to dispute the charge and report fraud. That meant they had to cancel my card and send me a new one, so right now, I’m out $85 that I never should have been charge in the first place, PLUS the original $85 for software that made my products look terrible, PLUS I don’t have a business debit card for a while, AND I still have to deal with the bank’s fraud process and hope that they find in my favor…
Absolute GARBAGE.
]]>Rating: 1 star
Almost 2 weeks have passed and still have a nonfunctional plugin and am out $85. My web designer who paid for the plugin reached out to Damian Clem, of VivioSoft (note he gave himself 5 stars in the initial review of this app), and was told that he wasn’t affiliated with Etsy 360 anymore. YET…
Found this:
Websites on this IP Now:
1 live website using this IP (72.52.251.147) NOW –
etsy360.com (#6,097,747)
see also: All websites in this IP Range ?
Websites on this IP Before: No websites
Not Working Websites on IP: No websites
Nameservers on this IP:
1 Nameserver on this IP (72.52.251.147) –
ns2.viviosoft.com
… and 3 Live websites using this ns – ns2.viviosoft.com :
codemashups.com (#2,614,699) viviosoft.com (#4,821,074) etsy360.com (#6,097,747) More Details ?
Web Browser/s on this IP: Unknown
OS on this IP: Unknown
ASN: AS19066 , AS32244 , AS53824
According to their website, VivioSoft is STILL very much active and affiliated with this Etsy360 company.
There is no phone, email or physical address listed for this company on their site. I vote fraud on this app and the company.
]]>Rating: 1 star
I got this product a couple of years ago when it was etsypro and stayed with them despite the site being down most of the time. This is the only one out there and it’s a shame because who ever is running this app is not professional enough to deal with other businesses. My business suffered quite a bit due to the fact that the stores were down the entire holiday season. They offered the upgrade and like a dope, I believed it would make things better and it made things worse. I have two etsy stores and all of the sudden I couldn’t display both. When I contacted them they said I would have to buy another cart at $50 so they could help me. I said I have been a loyal customer for years and that their terms and conditions state that the license is per website, not per shop. It was the last straw, their product is problematic, slows the site down and now they want more money. I asked for a refund since I never used the cart due to the malfunction for the two weeks that I had it on my site. They refused and closed the case. I opened another case asking “Please give me my refund.” They closed my account, so now I can’t even communicate with them. They gave themselves a positive review here, that should be a clear sign that the product sucks. Just don’t do it, and definitely don’t give them any money.
]]>Rating: 5 stars
Hello Etsy and WordPress users!
Etsy360 is still around and getting better every day. We have big future plans for Etsy360 and want to make sure that you are a part of it. We’ve had some growing pains but have made great strides to improve support and product quality.
Please understand that we are currently supporting 400+ users and they are growing! For those that have not had the level of support you deserve, I want to say I’m sorry. We are really working hard to give you the very best and really want to make sure you are all happy.
]]>Rating: 1 star
DO NOT BUY THIS!! Unfortunately this has been a giant let down, a big waste of money and it has brought me nothing but frustration. I purchased something that was supposed to work and it does not work!
I know there are not that many plugins that will make your Etsy shop work on your personal website but DO NOT BUY THIS WORTHLESS THING. It will not work and with emails and tickets being ignored, there will be zero assistance to help you with anything. THEY HAVE NO CUSTOMER SERVICE. The plugin barely worked as it was from the start. I kept getting warning emails from Etsy almost every single week. When I tried contacting the Etsy360 I was ignored all but once and that email was useless and not helpful. Then to boot the plugin just STOPPED WORKING. It hasn’t worked for MONTHS yet they took my money and did not refund one single dime!. You are better off just redirecting people to your etsy shop FOR FREE! I also can’t believe they had the nerve of raising the price! You have been warned. I don’t like to write bad reviews but as an artist that is on a budget, every penny counts and I don’t want anybody else to waste their money, time and sanity on this junk. DO NOT BUY!
Rating: 1 star
We paid $64 for the full bundle and it stopped working at Christmas. Great timing.
Support ignored our ticket for days.
We finally got a notification of an update. I applied the update and it still doesn’t work. Please don’t waste your money.
]]>Rating: 1 star
I’ve submitted several support tickets in the last 6 weeks, and have gotten no response back from either Abbyrae or Damian. I’ve used this program/app for quite a while now as the paid version, and have in the past been VERY pleased with it – and with the response time from them, but now…?? Are they out of business? I can’t find a way to contact them at all other than the support ticket – and that’s not getting my site fixed! Guess it’s time to start looking for a replacement for Etsy360 – it’s coming up on holiday shopping, and I can’t have a problematic web site right now!
]]>Rating: 1 star
I have purchased the plugin and added it to my wordpress installation. I only have 4 items for the time being. Instead of showing them in small thumbnails in a row or something, it shows each product’s photo in full column width. The price is not showing. The only thing below the huge photo is a portion of the title.
The item detail page looks OK except the fact the the “Purchase” button is hidden. It only shows on mouse hover (which of course I discovered by accident)
I opened a support ticket in their website about a week ago. No reply whatsoever.
A waste of money.
]]>Rating: 5 stars
I’ve just install the Free version on my new website and it seems to work just fine. Quick and easy.
Perhaps the pictures are a little small and I would like bigger for presenting handcraft items…
I’ve considered buying the full pack with the pro version and cart but when firefox said the site have no certificate and is untrustworthly,I didn’t go and it made me hesitate…
Perhaps I’ll check later… If the’re more review to see if the developpers and website are more serious…
]]>Rating: 1 star
This thing doesn’t work. At all. I entered the correct data but it said it was incorrect. Fail.
]]>Rating: 5 stars
I use Etsy360 every day and would recommend it to any Etsy shop owner looking to increase their sales. I work with the developer of Etsy360 helping members troubleshoot any issues they may have setting up the product. I can attest to his vigilant desire to fix any errors or bugs that might pop up and also include new features that the shop owners ask for. We have excellent customer service (that’s me!) and my site has always run beautifully.
Abbyrae
Rating: 1 star
Worked for a while, then stopped. No idea why.
]]>Rating: 1 star
Listing shortcodes used to be available in the free version, but after plugin update to 1.20 the feature was disabled and only available if you purchased the premium version.
I don’t mind having extra features for the premium version, but to remove features from the free version, in turn, disabling my website, and thousands of others, is a terrible business model.
]]>Rating: 5 stars
I was happy with the free version (which functions a lot like ‘ETSY-Mini’ but you can have unlimited item on your site) but when I saw that the extended version allowed item details without leaving my site, i knew it was worth the $20.
After a second upgrade I had some difficulty getting my shop to show. I put in a support ticket through ETSY360’s easy to use support system and received a reply promptly. They solved my problem and my site has never been better!
I have built a number of sites for other ETSY artists. I recommend ETSY360 for any ETSY artist with a WordPress site.
]]>Rating: 1 star
The free version of this plug-in does, literally, nothing. The shortcodes don’t work nor does the widget appear in your widget menu. So I decided to fork over the $20 for the paid version. Even worse! It works, minimally, but it looks NOTHING like the demo site. Instead of a nice row of 3 listings, I got a row of TINY listings (6 to a row) in haphazard order. The listings will not be arranged the way you’ve painstakingly arranged them in your Etsy shop. They’ll just be thrown in there (maybe by date listed) and you can’t change this. The the sidebar shop categories appear in the sidebar as promised but- oops – the links are broken. They lead nowhere.
Then, if you can get past all of this, the listings themselves are all janky. The ‘materials’ list is the most prominent thing someone sees when they open your listing. ????????? WHY would anyone ever want that to be prominently displayed?? Obviously I want the item description to be the most prominent thing.
THEN, if you can get past all of THAT, the shipping/policies tab is all messed-up. My items show “United States” about THIRTY TIMES with the international shipping price. Then on the very last “United States” (as if anyone would scroll all the way down there), the correct US shipping cost is listed. My international shipping destinations have disappeared altogether.
The little video tutorials are great I suppose, but that is ALL you will get from these folks. You cannot adjust anything or fix anything unless you have advanced programming knowledge and if you have that- you wouldn’t need the plug-in. Completely useless. I’m going to ask Paypal to get my money back immediately.
]]>Rating: 5 stars
Debo admitir que desconocía totalmente la existencia de este plugin y acabo de montar una tienda de zapatillas kawasaki con él y la verdad es que los resultados han sido fantásticos.
Claro, debo aclarar que no es una tienda muy grande pero igual me sirve para vender los modelos de zapatillas que tengo actualmente y es una solución bastante sencilla.
Ahora es mucho más fácil para mi vender y distribuir las zapatillas kawasaki dentro de mi sitio ya que el plugin me da la posibilidad de aceptar pagos con tarjetas de crédito directamente en la web y ya no tengo que estar lidiando con la confirmación de depósitos y transferencias bancarias.
Rating: 5 stars
Very easy to install and the video instruction are easy to follow. This is much better than the Etsy Mini plugin and has more features than similar plugins in the market place.
I would certainly recommend this plugin to those that have an Etsy Shop!
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