Hello,
first of all thank you for this great plugin.
I hope my problem can be solved so i can start using FastBill for my website.
I’m facing the problem that FastBill is only using the data from the EDD(?) form (email, first name and last name) for the invoice. The adress stays empty. Is there any option to solve this problem f.e. getting data from the paypal payment?
Thank you in advance
Best Regards
Denny
Hi Markus,
two days ago my customers started to get this (see below) error message when trying to pay for my products with EDD.
I talked to EDD and to my hoster. I updated my hosting plan to more memory but that did not solve the issue. Later they found out that the Fastbill plugin caused this error. It was loading and loading and eventually the process stopped. After I deactivated the plugin everything worked fine again. But now my customers don’t get their bills because the plugin is deactivated ??
I am using Version 1.6.0 of your Plugin and WordPress Version Version 4.9.8
Could you maybe look into this?
Thanks so much!
Natascha
Warning: Error while sending QUERY packet. PID=19858 in /kunden/467102_10965/webseiten/madamemoneypenny.de/wordpress/wp-includes/wp-db.php on line 1924
Warning: Error while sending QUERY packet. PID=19858 in /kunden/467102_10965/webseiten/madamemoneypenny.de/wordpress/wp-includes/wp-db.php on line 1924
Warning: Error while sending QUERY packet. PID=19858 in /kunden/467102_10965/webseiten/madamemoneypenny.de/wordpress/wp-includes/wp-db.php on line 1924
Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 42553352 bytes) in /kunden/467102_10965/webseiten/madamemoneypenny.de/wordpress/wp-includes/wp-db.php on line 2948
]]>Hi
I’ve installed your plugin and saw in your screenshots that I can find a settings page to entere the API key from fastbill… Where can I find this page?
Thank you
]]>Lieber Markus,
danke nochmals für dieses Plugin – es erleichtert mein Leben enorm ??
Neuerdings habe ich das Problem, dass auf meinen Rechnungen der Hinweis steht, dass der Kunde den Betrag überweisen soll. Allerdings ist dies zu dem Zeitpunkt bereits passiert. Auch scheinen die Zahlungen nicht in FastBill anzukommen: Alle Rechnungen werden dort als “offen” dargestellt, obwohl eine Zahlung vorab stattgefunden hat (via Paypal und Sofort-überweisung). WP-Version: 4.9.2.
Hast du eine Idee, woran es liegen kann?
Viele Grü?e
Natascha
Hi Markus,
thanks for this plugin!
For some reason, I cannot get it to send emails to my customers or include the link to the Fastbill online invoice.
I installed the plugin, filled in all the Fastbill-Info, activated Fastbill Online -Rechnung and also included {fastbill_invoice} in my standard “thank you”-email but nothing happens. No invoice email is sent and {fastbill_invoice} stays blank.
What am I doing wrong?
Thanks!
Natascha
Hello,
I am using the EDD Gateway Fees plugin and these fees are not included in the invoice that is generated in Fastbill. I had to deactivate the EDD Fastbill plugin because of that as there will be a difference between the actual payment and this invoice.
I am also using the EDD Quaderno plugin to calculate my international taxes and they had the same problem, but where able to fix it real fast after I send them this EDD Gateway Fees plugin. Any chance I could send that to you as well and you update your plugin?
Best regards, Thorsten Hunsicker
]]>Hey,
thanks again for helping on that other issue and fixing that bug.
Now I’ve realized that the action links in the payment overview doesn’t display for me. Is there any setting I need to define to get them displayed there, or is this a bug?
All the best,
Joe
Hey,
unfortunately the following Fatal Error happened during plugin activation:
Fatal error: Uncaught Exception: Invalid FastBill credentials supplied in /www/htdocs/xxx/xxx/xxx/wp-content/plugins/edd-fastbill/includes/fastbill-functions.php:35 Stack trace: #0 /www/htdocs/xxx/xxx/xxx/wp-content/plugins/edd-fastbill/includes/payment-actions.php(122): drumba\EDD\FastBill\FastBill->__construct() #1 /www/htdocs/xxx/xxx/xxx/wp-content/plugins/edd-fastbill/edd-fastbill.php(56): include_once('/www/htdocs/w00...') #2 /www/htdocs/xxx/xxx/xxx/wp-admin/includes/plugin.php(1882): include('/www/htdocs/w00...') #3 /www/htdocs/xxx/xxx/xxx/wp-admin/plugins.php(164): plugin_sandbox_scrape('edd-fastbill/ed...') #4 {main} thrown in /www/htdocs/xxx/xxx/xxx/wp-content/plugins/edd-fastbill/includes/fastbill-functions.php on line 35
Tried to run this on multisite. Is this maybe the issue?
Any help appreceated
All the best,
Joe
Hi,
Plugin is working perfect. But i added a plugin:
https://easydigitaldownloads.com/downloads/gateway-fees/
The payments are correct and i see the correct amounts in EDD. But the extra fee is not getting transfert to Fastbill. Any ideas?
]]>It does not work with recurring payments. The first payment worked – the second didnt. At least on my site.
And even worse: After the first payment, the user was able to get the fastbill-invoice from his backend. After the second, the link is gone.
There is only one row with the information that it has been billed 2 times. Instead of one row for each payment … but that might be an EDD-Thing.
Hi guys,
what happens if a customer cancels his order and I refund the money? Will the invoice automatically marked as “canceled”?
Thanks for your help!
]]>Hey!
Is this plugin and the workflow compatible with the Recurring Payments Addon by the EDD Team?
Greetings
derRALF