Rating: 5 stars
Navigating the Ecwid platform has been an absolute breeze, much like the user-friendly standard interface we all know. It loads swiftly, and I haven’t encountered any issues with Ecwid thus far, which has been a pleasant surprise. I must say, I’m thoroughly impressed – kudos to the team behind Ecwid for not only making my life more convenient but also for bringing everything I need together in one convenient spot. It’s truly a game-changer!
]]>Rating: 5 stars
Really like that it’s a simple, straightforward, out of the box solution. No overwhelming features and options to choose from, and I can easily integrate it with other tools I use.
]]>Rating: 5 stars
I’ve been using Ecwid for 10 or 12 years. I started in one store and over the years added it to 3 other websites and their stores. It’s easy to learn and use and it has almost all the whistles and bells one could ask for. The support is fast and helpful and they go out of the way to solve problems or develop a solution to any request. I’ve tried many other solutions over the years and so far Ecwid is the best I can find.
]]>Rating: 1 star
It’s been functional, but support is terrible. The contact support link doesn’t work, and emailing them I’ve gotten no reply. I seem to have a bug, they charged my customer the wrong amount.
Using ECWID in WP slows my site, a lot.
Rating: 1 star
This is a javascript application that runs in the client’s browser. The e-commerce store’s HTML is created in the client’s browser, not by WordPress, selecting products and navigating between products is done in the client’s browser, independent of WordPress, the current URL and current title is updated in the client’s browser, not by WordPress. This is only a “WordPress plugin” in the sense that WordPress adds the e-commerce store’s javascript to the content area of one page – everything else happens in the client’s browser. All product data is located on another website, not in your WordPress database. If you’re hoping to use an SEO plugin with this, or for any plugin or theme to get any information from this plugin’s products, forget it.
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]]>Rating: 5 stars
I’ve used so many cart systems for my clients over the past 20+ years but none have been as simple to set up, yet have the power to run large scale ecommerce. I’m thoroughly sold on Ecwid and already have more people I will be bringing in. The plug in works out of the box in wordpress on facebook on amazon on… you name it. No additional plugins to purchase and no complex configurations to get it running. If I could give Ecwid 10 stars, I would.
Thank you Ecwid for making my life easy and my clients happy!
]]>Rating: 4 stars
Does the job I need it to do and am pretty happy with it except it’s not as intuitive as I would hope.
]]>Rating: 5 stars
I love it
]]>Rating: 5 stars
This works so well I have not needed any help in the 2 years I have been using it.
I can’t imagine myself using any other.
I believe the price is very fair for all the features and options Ecwid offers.
I’m looking forward to when I can try the app for my store from them.
Rating: 5 stars
Been with ecwid for 3 years now always been helpful and keen to help a lot of other companies out there simply want to take you for everything they can ecwid however see that assisting = longer time subscribing Im not the easiest person to please and very rarely leave reviews unless the company has upset me so my positive words are rare and deserved
]]>Rating: 5 stars
I could not be happier with an ecommerce site. I do pay a subscription and the support alone is worth the dollars. The site is super clean and easy to set-up. Awesome support training emails and vids to get up to date on the latest ways to market and run an e-store. Get on it… Get Ecwid
]]>Rating: 5 stars
It’s fantastic experience for doing business with ecwid.
]]>Rating: 4 stars
Quelques difficultés de bug, certains fonctionnalités absentes.
]]>Rating: 5 stars
Expensive to maintain
]]>Rating: 1 star
I have been going around in circles trying to install the ECWID plug in but there is no option under the “Plug In” settings to add one – only the download option. I cannot be spending so much time between 2 platforms to do one simple thing…I am good….heading back to Shopify
]]>Rating: 5 stars
I just love this. Great alternative to Woocommerce, which I was tired of. More streamlined, less options, great for someone who does digital downloads or something that doesn’t require a million options.
]]>Rating: 5 stars
ECWID delivers the perfect and easiest solution for our needs with a nice user interface on web site and the tools needed on my iphone to manage sales.
Highly recommend.
Rating: 5 stars
Easier to work with than other options when not coming from a website builder background.
]]>Rating: 5 stars
I have been through Shopify, and Woo….. but nothing compares to Ecwid. The service is amazing, and the support team are intelligent.
]]>Rating: 5 stars
We tried Woocommerce first (a mess, in total very expensive with all the addons you will have to buy – and you always live in fear of what the next update will do with your site), then – since we only distribute very few products on our site – we used our own programming, because Ecwid was not yet able to distribute digital goods automatically at that time.
The in-house programming worked, but we then replaced it with Ecwid anyway when the “digital products” feature was added.
Installation took a day, support is fast and friendly. But the most important thing is that since then we sell four times more …
]]>Rating: 3 stars
As a whole the plugin allows you to do almost everything from within WP, however, the navigation widget which is meant to allow you to insert your ecwid categories as a drop-down menu item within your WP menus, only lists 1 level deep so if your categories are more than that you are out of luck. It is strange as their Javascript-based generic widget shows all levels but is obviosly much less usable.
]]>Rating: 5 stars
So simple to use – even my most technophobic clients can manage. Easy to install, quick to set up. Light years ahead of other shop plugins.
]]>Rating: 5 stars
This is one of the best service. Thank you for your great job.
]]>Rating: 5 stars
For 25 years I’ve used a wide variety of shops, from Zen cart to Joomla solutions, custom created to PayPal buttons, Wix to Etsy, everything you might imagine. THIS is it. It easily integrates with in-store sales, vending events, and online sales. Seamless installation, it takes me under a minute to add a new product with product options and shipping variations. I’m so impressed I’ve recommended it to my website clients and am now using it for my own store along with four others for which I webmaster. Beautiful coding, excellent top-notch support, great documentation, fantastic how-to videos. Thank you so much Ecwid, you rock!
]]>Rating: 5 stars
So it may not be as established as WooCommerce, but it’s a hell of a lot easier to manage and gives a very professional store. YEs, you will probably end up having to buy one of the packages to get most of the features but the amount of revenue it has generated over and above WooCommerce has more than offset the cost. Would recommend.
]]>Rating: 5 stars
The store on Ecwid is better than the competition, but the plans are too expensive, plus the necessary features, pay more and more… Less greedy hosts for Ecwid. Thank you!
]]>Rating: 2 stars
While at first Ecwid seems like a great deal, I have to say that they strive in some areas. After this, it’s all downhill. First let’s get the bad stuff out of the way because I think that this is what most people are looking for in a review.
1. Your entire store will be at the mercy of Ecwid. Your shop is pretty much 100% hosted on Ecwid’s website. This means that if their website goes down, yours goes down. If their database is down, your shop is closed. It’s bad enough that we often deal with downtime on our own servers but that downtime percentage is increased when you consider that it also includes the downtime of remote services like Ecwid. Even worse, what guarantee do you have that Ecwid will always be in business? If they ever decide that one day they would like to move on to something else, everyone who owns a store that is hosted by Ecwid will no longer have a store.
2. What you get for $35 a month, you can also get by simply making a one time payment through some script marketplace and a free WooCommerce plugin. What you get for $99 a month, you can also get with a one time payment to a web developer for close to the same cost by creating some additional plugin options for WooCommerce. I know because I am a Developer and do this for some clients.
3. If all your going to do is offer people 10 items in their store with the free version, then at least have the common courtesy of allowing people a few extra features that every respectable store has. Allowing some basics like “Mobile point-of-sale” or “Automated tax calculations” should be kind of a given at any level. Who is going to want a store where they can’t even add tax to their items? And if people aren’t satisfied with a few basic options that every store in the world should have, how would you ever expect them to think that a paid version of your store is going to satisfy them… especially when they see you as nothing more than a cash grabber?
4. Priority support should be for ANY PAID VERSION. By saying that only your highest plan has priority support, you are basically advertising to all of your other paying customers that they aren’t worthy of your time as long as your higher paying customer are too ignorant to run their own store with a drag and drop interface. This is also like saying “Sure your store is not running properly right now. Pay us more money for options that you don’t even want or need and we will consider that our problem.” Priority support for people who just happen to pay MORE money because they need options that we don’t currently need has always been a HUGE TURN OFF for me; and I assume many others as well. A paying customer is a paying customer. If you want more money for priority support then make “Priority Support” its OWN add-on product/service. This way anyone with any shop level can just add priority support for a small additional fee. Even a free version user can pay just for priority support. But adding it as an overall shop level option is an INSULT TO OUR INTELLIGENCE. THIS ALONE cost you 3 stars on my rating where I would have normally given your service 3 or 4 stars based on weighing the options of everything else. Every paid customer (especially paying you monthly, no less) is still a paying customer.
Now let’s look at the good stuff. Here is where Ecwid excels above the other alternatives.
1. I have not yet found, in all my years of building eCommerce sites for people, a shopping cart solution that is easy for newcomers to use than this one. It’s seems like even a child can have a store up and running in less than a couple of hours or less. Even for the more tech savvy store owners, plugins like WooCommerce is a huge headache just to maintain, let alone set up. Ecwid makes it simple from setup to general maintenance especially when it comes to adding product variations and shipping options. If you’re not worried about unnecessary costs and just want something simple to use with all the features of BigCommerce without the hassle of trying to figure out complicated settings, then you’re definitely not going to find anything better. Trust me; I’ve been a developer for more than 26 years and I know this for a fact.
2. Ecwid is akin to having a free VPN with your store. The number one reason I have seen most of my clients have their web hosting accounts locked is due to excessive CPU loads on their site. This happens when you have a lot of content that increases the hard drive usage on shared hosting accounts. And limits on CPU usage is one of those things that most hosting providers don’t even tell you about until you find your account disabled (unless you look closely at the teeny tiny fine print below the tiny fine print below the fine print). Ecwid eliminates most of this problem because it hosts virtually everything to do with your store on their own servers. Sure this has it’s down side as mentioned earlier but it is also a plus for BigCommerce shops on shared hosting accounts.
What You Should Fix On Your Plugin:
Add an Alt-Shop (or “alternate page”) option to the plugins. This would be a page that users are redirected to if your shop happens to be down or inaccessible due to servers being unresponsive or Ecwid accounts being halted.
Don’t preload generic shop data. I have noticed that sometimes you see generic shop items (clothing) if the Ecwid account shop loads too slowly. Not only does this make things a little unprofessional, it’s also not good at all for SEO reasons. We don’t need your generic clothing line showing up in our search results.
]]>Rating: 1 star
I have been with Ecwid company for over a year. It happens that some times your card changes, you will have problems with your card or your bank account, and it is not even your fault and you made your payment!!!! You may even pay for your membership but Ecwid is such a terrible company! It happens that it is not even your fault…and Ecwid receives its money, But all of the suddent they go and block your entire account, your entire store completely in the middle of your business!!! They lash out and destroy block your store completely! They say there is a problem with your payment right even though they give you an option to use the membership for free up to 10 items right?????! Wrong!!!! Your store gets blocked and completely destroyed without you being able to do any thing with your account and your store!!!! My store was blocked completely for no reason by Ecwid, many times(I chose the membership options, and paid most of the time. I had to down grade my membership couple of times because I was not making any sells at all. I use this website for mostly fun rather than for business)! My question for Ecwid is why you tell your customers we can use your membership for free if you block our accounts completely and you destroy our Ecwid account and our stores for not paying????! They just keep blocking me even when I pay them!!!!Ecwid likes to punish and lashing out at their loyal customers, some times for no apparent reasons!!!
]]>Rating: 5 stars
I was new at this and needed quite a bit of either information that was in simple understandable English which most are not on tech sites. Ecwid was a bit different because I could comprehend what the instructions were saying and in the instances when I needed help they were available right away or got back to me in a very reasonable amount of time. The only issue I had was on the billing because I needed it to be debited from my bank account monthly in a specific date range. That was eventually corrected by exiting the account and then starting it again on the day of the month I needed the payment debited from my bank. That may be useful to others who operate on a time based payables budget. WE merged with a larger company and I recently upgraded the account to business and may require even another upgrade due to the huge amount of products now available including a line of clothing in January.
]]>Rating: 5 stars
Отличный магазин. Все максимально автоматизированно и удобно. Отзывчивая служба поддержки. Все устраивает на 100 %.
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