Rating: 5 stars
I have been trying to get support via emails, contact forms, Skype calls for weeks all without a response. I have just installed Ebook Store and I’m stuck at a point where I can’t get the store up and running. I bought the Pro version. Still no response from support.
Can anyone tell me what’s going on or how to get a refund?
]]>Rating: 1 star
This plugin didn’t work for me. The interface to upload files is shit. I have some large files (100mb+) that I cannot protect because the only way to upload is with the windows file selector instead of the WordPress one and no field to put and URL for the file. Also, you can only add one file per product, no support for multiple files of the same type at all.
]]>Rating: 5 stars
I got the eBook plug-in for a client so he could provide eBook downloads for free from his website. I was able to easily integrate it into our existing woocommerce account and theme. When I hit a snag, support was able to help do exactly what I needed.
]]>Rating: 1 star
I emailed the developer twice with no response.
The plugin forces you to also use WooCommerce
in order for it to work.
I switched to WP express checkout which
is much easier to work with.
Rating: 4 stars
Update: The developer did finally update the plugin and fixed the error on our website. Apparently you only get 2 years of support and lifetime upgrades. The plugin is great for what we need and we didn’t have any troubles until recently.
*The plugin E-Book Store is now broken on our site (critical error) and no one has responded to our support emails.
]]>Rating: 5 stars
Love it! Has been working well. Support took care of my own issues a couple of times when I was having troubles and fixed the problem. Thanks!
]]>Rating: 1 star
How I wish I could give zero stay or -5 star. After taking my 30$, the author refused to respond to my question. This is a pure scam. The plugin is just a pile of trash
]]>Rating: 3 stars
This plugin has nothing to offer on the free plan.
]]>Rating: 1 star
Don’t waste your time. Plugin does not show download links for products that also ship. Emails with download links don’t trigger. Received minimal support e.g. told to use SMTP, didn’t fix the problem so then no further response.
]]>Rating: 5 stars
This is a great plugin to those who wants do sell eBooks using WordPress.
The encryption feature and the QR code feature are amazing and work properly.
The WooCommerce integration also gives this plugin a great worth.
I am not a WordPress specialist so I”ve face some difficulties and here I’d like to stress the best feature of this plugin: its support.
The shopfiles guys helped me in every step to make my shop works fine. The best and fast support I’ve ever had.
I strongly recommend this plugin.
Rating: 5 stars
I’ve never experienced such committed, amazing customer support from a Plugin developer.
I purchased the ‘Business’ version of the Plugin in order to be able to integrate Stripe and Paymentwall (hopefully in order to be able to make Bitcoin transactions as well). A number of issues came up— partly because I have little aptitude for the technical nitty-gritty of programming and developing. And I needed to make some customizations on the ‘front-end’ in terms of text and appearance.
Delan offers like 5 ways to contact him (chat, email, phone, support forum, etc), and is very responsive, patient, and helpful. (The easiest way to reach him seems to be chat.) He spoke with me two times and probably spent a few hours helping. I honestly began to feel a little bad, as I thought I might have been taking up too much of his time.
He talked me through all the issues, made cogent suggestions, all of which worked, and as for those things that the plugin did not feature, he was extremely open to suggestions and said he would implement them in the next few updates. He said that working with me had made it more clear that there should be some more front-end Design functionality.
If you are an author, publisher, or anyone else wishing to sell EBooks, this is an excellent plugin for that. And it seems it will be getting better and more multifaceted for different users’ needs with every upgrade.
]]>Rating: 5 stars
I installed it without any problems, works as intended and the water marking feature is AMAZING!.
]]>Rating: 5 stars
Deian provided WONDERFUL customer service. I had a problem with getting my ebook files to upload, and through my own error, we spent like 2 hrs on chat and he walked me through everything. Even made a video showing how to upload the ebooks (by the way when you chose a file it won’t upload until you hit the UPDATE button, which in my defense isn’t how any else is uploaded on wordpress…but go figure) Deian went above and beyond and never once got irritated with me (or at least didn’t show it) even though I have just enough knowledge to be dangerous.
This man deserves a bonus!!!!
He also has his own hosting company called Motov.net (yes we were on the chat for a loooong time. I might’ve even made his X-mas card list this year) that as soon as my contract ends with GoDaddy I will be switching.
Rating: 1 star
The display is awful. The blurb is only visible after clicking on the little link (which is very difficult to see) under the title. And it overlaps the title which makes both impossible to read.
Also, the plugin seems to significantly slow down my development environment (MAMP).
]]>Rating: 5 stars
Title says it all.
Ebook store does a lot of different things — with flexibility / configuration to sell your files through many gateways and formats.
With all that functionality comes lots of possible gotchas. Fortunately, if you do come into something you aren’t sure about — which happened to me – support was responsive and quick.
]]>Rating: 5 stars
The Ebook store plugin was great for us because it integrated with WooCommerce when the time came to expand our store. And Deian (the plugin’s dev) has been incredibly gracious and patient whenever we bring up any issues we see. He makes sure to push the fix ASAP, and we are truly thankful that he is so passionate about his product. Well worth the premium price, if not more!
Thanks so much for all of your continued hard work, Deian!
]]>Rating: 5 stars
I like to take the time out to say a special thank you to this plugin author and the team behind it. They are really awesome people.
I had a serious issue and contacted the plugin developer more than once on helping out by adding specific features to the plugin which he has responded positively already implementing one and promised to do the other. which I know he would.
The speed of response is another thing and he doesn’t even argue just a simple it would be added on update or so. And that’s all.
Awesome job!!!
Best experience with a plugin author yet.
]]>Rating: 5 stars
After doing some research, we decided to use the ‘eBook store’ plug-in by Shopfiles Ltd. This proved to be an excellent decision. The plug-in works very well. It encrypts our files and adds a QR code to identify each unique buyer to help reduce the risk of online piracy. When we’ve had any kind of technical question we’ve had very prompt and helpful support from the developers. This is really an excellent plug-in and worth the money to buy an upgraded version, which is what we did. I definitely rate this plug-in a “5 Star” and would give it a higher score if I could.
[signature removed]
]]>Rating: 5 stars
I am the author of a textbook written for A Level Computer Science examinations and wanted to sell my product without the middle-man that is Amazon or iBooks.
After searching for a few hours for a standalone and self-hosted solution, I found this plugin. Installing the free version instantly prompted me to purchase the Pro version, for the extremely reasonable price of $30, because the plugin was just what I was looking for!
Massive props to the development team for creating something which meets absolutely every requirement on my list – I cannot find a solution quite like this elsewhere.
It is also worth noting that the encounter I had with support in the initial setup stage, due to an incompatible PDF file, was very friendly and prompt!
5/5 – Would recommend to anyone looking for a way to sell their work without the need for a middle-man who takes a cut!
]]>Rating: 5 stars
THis is the best, spent weeks researching till i came across this.
The pro version is really worth the money.
The developer also is amazing with Support. Responds to my questions and challenges VERY FAST.
]]>Rating: 5 stars
The plugin is easy to handle, install and customize. Mostly thanks to the swift (within 2 minutes), friendly and knowledgeable customer support. Even for absolute beginners without any computer knowledge like me. You are not left alone! Buy it!
]]>Rating: 5 stars
This product is amazing and works great. I got amazing support to get it working when I was stuck.
Highly recommend!
]]>Rating: 5 stars
simply the best support. a real person. doesn’t waste time and has no attitude. answers questions quickly. fantastic plugin, good for our big corp. highly highly recommend!!!!!!!!
]]>Rating: 5 stars
This plugin didn’t have integration with pay u money.we want that for this plugin…Will you provide that facility sir.
]]>Rating: 5 stars
This plugin has done everything it promised. The support has been excellent. It is well worth the price.
]]>Rating: 5 stars
This is the best plugin I have ever used. Easy to install and to use. It works perfect!!, but the best part is the support, I have sent questions even before buying it and I got support instantly. I want to thank the developer for this plugin. I really recommend this plugin to anyone that is looking for professional way to sell ebooks. Excellent plugin, excellent support!!!!!! Thank you
]]>Rating: 5 stars
I have dowloaded this plugin a few days ago and due to my lack of knowledge on plugins I came across a situation in which I needed help. I got instants support via chat and in seconds it was solved.
A couple of days later, though, I realized another “problem” and sent an email to the support. They contacted me in less than 24h and realized I had the sandbox enabled (for tests).
It’s all solved now and working perfectly. I wish I could give a million stars! Its super easy to use!
THANK YOU!
]]>Rating: 5 stars
This is the first plugin I have been motivated to buy. I have either made do with the free ones or written my own simple plugins for my own use.
This plugin cannot be easy to write, it has to communicate with WordPress, Paypal, PDF and other document formats, as well as Mailchimp (if you want). This must have been a headache for the developer.
Nevertheless, I tried to free version and thought it solved a problem with selling secure ebooks that other plugins could not offer. The free version worked well.
I decided to upgrade and paid $20 to use some of the great features. After installation there were a few hiccups due to compatibility issues with PayPal and my WordPress (latest). Initially my heart sank, especially after seeing a negative review here. I emailed the developer who did not reply until the morning (but it was late at night). The next morning (Saturday) the developer spent his whole morning not only fixing the problem, but changing a couple of custom features for me as a thanks for my patience.
To spend your Saturday morning fixing a problem for only $20 is great service and demonstrated to me committment to customer satisfaction. I hope his wife is speaking to him!
I’m delighted with the plugin that works very well, and I’m content in the knowledge that should any future issues arise he’ll be on it quickly.
Not only does this plugin give you a great dedicated e-commerce solution to selling ebooks, it also produces secured documents with trackable QR codes and anti pirate features.
Simply great work … Thanks
]]>Rating: 5 stars
I started with the free version and then purchased the upgrade. I’ve had a few questions and contacted the developer.
Everything works the way I hoped it would. I purchased and downloaded my own product, too: seamlessly!
To summarize: I’m very satisfied with the plugin and pleasantly surprised by the plugin’s fast, knowledgeable and kind support. I highly recommend the Ebook Store plugin. Last but not least, thank you Deian!
Rating: 5 stars
excellent cost / performance and support courteous, fast and infinitely available …
Thanks Deian, keep up the good work!