Hello,

I have noticed that in Analytics, there are pages listed that are not present on my website at all. They result in 404 errors, but Analytics still includes them. Why is this happening?

Thanks,

Laszlo

Hi

My Google tag manager under Tag coverage shows proper pages like ?www.watersportswarehouse.co.za/product-category/kitesurfing/harnesses/

These pages don’t seem to have a tag installed???

regards, Bruce

Hi Thomas ,

First of all, thanks for amazing plugin.
I have noticed that gtm4wp.contactForm7Submitted is not getting the data or stopped pushing the data to the datalayer, when I updated the contact form 7 to version 6.0, I rolled the version back to 5.9.7 and it started working again!, will this be helpful, can you please help

• This topic was modified 2 days, 22 hours ago by AnDurugkar. Reason: grammar

We are using GTM4WP on a site and we are experiencing a bug where Woocommerce transactions go through but the payment confirmation page doesn’t load. We have tried disabling the site plugins one by one and have found that it is GTM4WP that is breaking this. Deactivating it allows Woocommerce to function as expected and the confirmation page loads. Do you know what might be causing this issue?

I just started using the GTM4WP (thanks for making life easier)

Problem:

When visiting a single product page (variable product), I’m seeing both Price and Value as “string” instead of Numbers.
I tried creating new product, clearing cache, completely deleted all tags/variables (even deleted GTM account), tried with new account and containers, uninstalled/reinstalled the plugin – but still the same issue.
Here’s Data Layer values after this Message:

{
  pagePostType: "product",
  pagePostType2: "single-product",
  pagePostAuthor: "Yeasin Been Hridoy",
  productRatingCounts: [],
  productAverageRating: 0,
  productReviewCount: 0,
  productType: "variable",
  productIsVariable: 1,
  event: "view_item",
  gtm: {uniqueEventId: 3, start: 1731207147763},
  ecommerce: {
    currency: "BDT",
    items: [
      {
        item_id: 8185,
        item_name: "Lilac",
        sku: "LILAC2450",
        price: "2450.00",
        stocklevel: null,
        stockstatus: "instock",
        google_business_vertical: "retail",
        item_category: "Casual",
        id: 8185,
        item_list_name: "General Product List",
        index: 1,
        product_type: "variable",
        item_brand: "",
        internal_id: 8184,
        variant: "36"
      },
      {
        item_id: 7722,
        item_name: "Lilac2",
        sku: "LILAC245",
        price: "2450.00",
        stocklevel: null,
        stockstatus: "instock",
        google_business_vertical: "retail",
        item_category: "Casual",
        id: 7722,
        item_list_name: "General Product List",
        index: 1,
        product_type: "variable",
        item_brand: ""
      },
      {
        item_id: 7499,
        item_name: "Candy",
        sku: "CAN215",
        price: "2150.00",
        stocklevel: null,
        stockstatus: "instock",
        google_business_vertical: "retail",
        item_category: "Casual",
        id: 7499,
        item_list_name: "General Product List",
        index: 1,
        product_type: "variable",
        item_brand: ""
      },
      {
        item_id: 7708,
        item_name: "Mint",
        sku: "MIN265",
        price: "2650.00",
        stocklevel: null,
        stockstatus: "instock",
        google_business_vertical: "retail",
        item_category: "Casual",
        id: 7708,
        item_list_name: "Related Products",
        index: 1,
        product_type: "variable",
        item_brand: ""
      },
      {
        item_id: 7499,
        item_name: "Candy",
        sku: "CAN215",
        price: "2150.00",
        stocklevel: null,
        stockstatus: "instock",
        google_business_vertical: "retail",
        item_category: "Casual",
        id: 7499,
        item_list_name: "Related Products",
        index: 2,
        product_type: "variable",
        item_brand: ""
      },
      {
        item_id: 7722,
        item_name: "Lilac2",
        sku: "LILAC245",
        price: "2450.00",
        stocklevel: null,
        stockstatus: "instock",
        google_business_vertical: "retail",
        item_category: "Casual",
        id: 7722,
        item_list_name: "Related Products",
        index: 3,
        product_type: "variable",
        item_brand: ""
      }
    ],
    value: "2450.00"
  }
}

Dear all,
the order attribution origin is always “unkown”. In the concole there are two warnings after purchase event as follow:

[GTM4WP] Google Tag Manager container code placement set to OFF !!!(anonymous)

[GTM4WP] Data layer codes are active but GTM container must be loaded using custom coding !!!

Can anybody help that the attribution origin can be shown?

I’m facing an unusual issue with the “Customer data in data layer” for WooCommerce integration.

When the user is logged out, no data is being populated in the data layer. Is there a setting in the GTM4WP plugin that allows shipping and billing information to be included in the data layer for logged-out users?

Any other custom setting or code is required?

Here is the snapshot:- https://prnt.sc/DF6bfz8579EW

• This topic was modified 2 weeks, 3 days ago by amitduoplus.

Hi
We have had a warning regarding the container placement of our Google container on the website. It is loading fairly low down our page, and i was wondering if there was any control over this at all. As this could effect event loads.

Thanks
Kirsty

Hello, is there a way to prevent Google Tag Manager and Analytics from being loaded or running on my checkout page?

Google Analytics is tracking order and revenue, but it’s doubled. We are checked with Google Analytics Pro FAQ https://woocommerce.com/document/woocommerce-google-analytics-pro/#section-20

Q: I’m using Google Tag Manager and it looks like all my reporting is doubled! What should I do??A:?You’ll need to?remove the Google Analytics?portion of the code from your Tag Manager implementation.

We are disabled the GTM4WP plugin and tested. seems to have worked turning the plugin off we are being under tracked on GA4 rather than over tracked, I have also seen that we have had a big drop in conversions on Google campaigns going from an average of 100+ a day to less than 40 conversions a day.

Does it affect ads campaigns when switched off the GTM4WP plugin? and could you share the handbook of how to install GTM4wp properly for the site and Google analytics and how we would go about removing tag manager standalone?

Destination not working HTTP error: 404 If the URL you entered isn’t working, check to make sure it’s correct. If you’re still experiencing issues, follow the steps outlined on the Policy’s help page.

When I attempted to link my URLs to Google Tag Manager, I received this message and all of them were rejected.

I use Google Listing Ads and Woocommerce Google Product Feed. The first adds the prefix gla_ and the second woocommerce_gpf as a prefix to their product feed ids. I send to GMC some products with GLA and others with GPF. In the remarketing settings you can add the product ID prefix. The question is can you add both? How should I do it separated by commas?

Thanks in advance

Hello, I need help removing some code left by a previous developer.

I have recent;y taken over the management of a Woocommerce website, this plugin is installed but it references external GTM accounts that I do not have access to – So I have had to setup new GTM, and setup with your plugin and events as instructed on your website.

I have come to make the change over to the new GTM account, but the Container code ON/OFF option in the Addon is Set to OFF.

I can’t seem to find the file I need to alter to remove the custom code the previous developer has placed. Can someone point me in the right direction to remove this code?

I have tried to find the code in the WordPress theme but I can’t seem to find it.

Thanks

Hello

I’m using the plugin and are using the Divi theme. But i’m still having pages where the Tag Manager is showing, that the Tag is not placed correctly.

How can i fix that?

I was trying to use this plugin but what problem I am facing is add_to_cart event is being triggered for some add_to_cart buttons but others not . Its working for explore page but not working for homepage items display.

gtm.clicklink event is being triggered in that place on the homepage but working for explore page and specific product pages as well .

I have checked everything with the doc :
https://gtm4wp.com/gtm4wp-for-developers/how-to-make-your-wordpress-theme-compatible-with-enhanced-ecommerce-tracking

What can be the possible solution to this?

Thanks

I’m using GTM4WP version 1.20.2 with WooCommerce 9.3.3 (both current versions as of today).

Google emailed me a warning about an error involving enhanced conversions.

I investigated and found this in my Google Ads diagnostics:

I went through all the GTM4WP settings and looked at the “instructions” from Google. It’s not clear what I need to do here to fix this. Here’s what I’ve got going on in my Google Tag Manager account:

I take it I need to tweak my conversion tracking tag to include the additional customer information specified in the Google diagnostic warning (email, phone, address).

I went to edit the Google Ads Conversion Tracking tag and found a checkbox labelled “Include user-provided data from your website”:

If I check that, it looks like I need to configure a new variable:

What do I use for Email, Phone, and Name/Address? Or should I just select “Automatic Configuration”? Is there any documentation on configuring this?

Thank you.

How can I add the main product ID in addition to the variant ID to the product page with variants, checkout page and thank you page?

Currently google collects information about IDs of variants purchased, but I want to send information about the main product ID as well.

I am using google analytics for woocommerce plugin for ecommerce tracking and GTM4WP for other events. But after activating the plugin and add “g tag” on GTM, all the ecommerce event stop hitting to GA4. Those events did appear in gtag API but there is no hit occur according to tag assistant.

Hello,

We are using version 1.2.0.2 of “GTM4WP – A Google Tag Manager (GTM) plugin for WordPress”.
We face this isuue that we cannot solve:

The value of conversions (orders placed in the woocommerce shop) is being underreported in the Google Ads platform. They appear as zero value!

>> https://ibb.co/fpNQPqb

Any ideea on how can we solve this? Has anyone faced similar issue?

Thank you!

Hi,

Thanks a lot for this plugin, it works like a charm.

I have a small issue with the view_item_list event which is being triggered on all my website’s pages. I guess this is due to the fact that I have some products displayed in my main menu. Also, on single product pages, there are related products which cause this event to trigger.

Is there a way to set a threshold of products above which this event should trigger? Or can i make it trigger only on category pages?

Thank you

• This topic was modified 1 month, 2 weeks ago by popos93.

Hello,
The add_to_cart and remove_from_cart events are only reported on the /kolichka page, and should be reported on all pages. Additionally, duplication occurs.

Thank You.

• This topic was modified 1 month, 2 weeks ago by tachov78.

I have this CF7 form and I use GTM4WP integration. dataLayer pushes formElementEnter and formElementLeave fire correctly, while pushes like contactForm7Submitted do not fire. I can’t understand why only some of them are firing, shouldn’t be 1 or 0 ?

Hi, I’m sorry but I have another question. I understand this plugin can track specific pages but I’m not understanding how to set it up. How would I track the page I mentioned?

When will it be known if this plugin works fine with WordPress 6.6.2?

Hello,

I’m using your plugin to send e-commerce order information to Google Tag Manager. I’ve enabled the WooCommerce integration and added the GTM ID.

While the cart amount is correctly tracked in the data layer by Google Tag Manager, after completing the payment, the purchased product is tracked properly, but the total payment value (ecommerce.value) consistently shows as 0, which is incorrect.

Could you assist in resolving this issue with the plugin?

Thank you!

I am using the GTM4WP (Google Tag Manager for WordPress) plugin to manage my tracking and analytics on my WordPress website. However, I am experiencing an issue with the Facebook Pixel integration.

Despite setting up the Facebook Pixel through Google Tag Manager as outlined in the documentation, the pixel does not seem to be firing correctly. When I check the Facebook Pixel Helper, it either shows no activity or indicates that the pixel is not firing as expected.

Here’s what I have tried so far:

1. Verified that the Facebook Pixel ID is correctly configured in GTM4WP.
2. Ensured that all triggers are properly set within Google Tag Manager.
3. Confirmed that the GTM container is active and correctly linked to my website.
4. Checked for any JavaScript errors or conflicts on the website.

Despite these steps, the issue persists. Could you please provide guidance on how to resolve this problem or suggest any additional troubleshooting steps I might have missed?

I would greatly appreciate your assistance in resolving this issue.

Thank you in advance for your support!

<gwmw style=”display:none;”></gwmw>

I checked this article and ensured all relevant parameters and classes are present:

How to make your WordPress theme compatible with Enhanced Ecommerce tracking – Google Tag Manager for WordPress (gtm4wp.com)

I’m seeing a click event, but no add_to_cart event

Hello,

We are working with the third party to integrate Pinterest CAPI and they want if there is a way to improve the data send via data layer. See those images below:

Can you please check the “Change requested” column? Do you think if it’s possible to handle it via your plugin?

Please let me know if you have any questions.

Thanks!

Hello,

I am using your plugin to feed Google Tag Manager with e-commerce orders informations. I have ticked the ‘woocommerce’ integration in the plugin and completed the GTM number.

The cart amount is correctly tracked by Google Tag Manager within the datalayer. But after proceeding with payment, the purchased product is correctly tracked by GTM with the datalayer, but the total payement value ‘ecommerce.value’ is always showing 0, which is not correct.

Can you please help fixing this incorrect behaviour of the plugin ?

Many thanks,

Hello,

Your plugin’s code shows <noscript><iframe src=”https://www.googletagmanager.com/. however, when I visit https://www.googletagmanager.com, nothing is there! Maybe this URL has changed to https://tagmanager.google.com/

Can you please let me know? Thank you.