Ik zie dit probleem vaker voorkomen op dit forum, maar WordPress geeft helaas nog steeds onderstaande melding. (Hierdoor) is de plugin ook niet zichtbaar onder woocommerce> settings> verzending.
Kunnen jullie de plugin volledig compatibel maken?
‘This plugin is incompatible with the enabled WooCommerce features ‘Remote Logging’ and ‘High-Performance order storage’, it shouldn’t be activated.’
Zorgt ook dat er op elke backend pagina een rode balk met ‘ WooCommerce has detected that some of your active plugins are incompatible with currently enabled WooCommerce features.’ staat.
]]>Dear DHL Klantenservice,
We are the administrator of the website https://vierseizoenen.nl. We are using the WooCommerce plugin for our orders and have recently installed the DHL eCommerce plugin for shipments.
Currently, we are encountering an issue where downloading the shipping labels results in a 0 KB file. This occurs every time we attempt to generate a DHL shipping label for an order. We have followed all the steps outlined in the manual, but the issue persists.
Could you please assist us in investigating this situation? If any additional information is required to further diagnose the problem, please let us know.
We would greatly appreciate your help in resolving this issue quickly so that we can generate shipping labels without any delays.
]]>Hi there,
We used this plugin in Dutch. If I apply ‘Beschikbaar voor gratis/verlaagd tarief’ from a price of 40 euro, the original shipping fee keeps appearing. It should show 0 euro shipping costs, but the original fee of 5,95 euro is shown.
Could you please help out?
This plugin does seem to use the old REST API of Woocommerce, and because of that shows a incompatible warning through the use of HPOS in Woocommerce.
In this case we have one key loaded through wp-admin/admin.php?page=wc-settings&tab=advanced§ion=keys
]]>All of the emails that are sent to my sutomers contain gibberish code that seems to originate in your plugin. The emails contain this:
Payment method: Mastercard (2,8% surcharge) Total: €98.75 Once the shipment has been scanned, simply follow it with track & trace. Once the delivery is planned you will see the expected delivery time.
Backtrace from warning ‘Undefined variable $text_align’ at /domains/bb-talkin.eu/DEFAULT/bbe/wp-content/plugins/dhlpwc/includes/view/mail/track-and-trace.php 10:
I keep seeing this error message from the plugin:
I don’t need the suggested information on the checkout page, but the notice keeps popping up. When adding the suggested info, it still shows.
I’m not using the block editor for this page in particular. Any options to remove this notice?
DHL for WooCommerce bericht
Hi there,
I’ve enabled HPOS mode on a clients site, however we’re facing some issues now. We have a couple of custom bulk actions registered. But the DHL plugin seems to capture them.
class-dhlpwc-controller-admin-order.php:23
if ($settings_service->is_hpos_enabled()) {
add_filter('handle_bulk_actions-woocommerce_page_wc-orders', array($this, 'handle_wc_bulk_actions'), 10, 2);
}
class-dhlpwc-controller-admin-order.php:115
public function handle_wc_bulk_actions($redirect_to, $action)
{
switch ($action) {
case 'dhlpwc_download_label':
$this->download_label();
break;
case 'dhlpwc_download_labels':
$this->download_multiple_labels();
break;
case 'dhlpwc_print_labels':
$this->print_multiple_labels();
break;
default:
$bulk_parameters = $this->split_bulk_parameters($action);
$this->create_multiple_labels($bulk_parameters['size'], $bulk_parameters['service_options']);
break;
}
}
I think this is caused by the ‘default’ statement. The plugin only seems to use this function on HPOS mode, that’s why it wasn’t a problem earlier. I’ve disabled our custom actions for now.
]]>Greetings,
Any plans to update the plugin to work with 6.5 and up?
Regards
]]>In my worldpress the DHL plugin is saying ” This plugin has not been tested with your current version of worldpress”. because of this I’m not accessing the settings. can you assist please?
]]>Can’t edit ‘DHL for WooCommerce’ variables in shipping methods.
Whenever I click on edit, I get an empty screen.
screenshot: https://ibb.co/wyR5Vnc
Thank you
]]>On woocommerce settings I do not see the DHL.
Also from my.dhlparcel, from right, I have not the API key. What did I make wrong?
]]>My client uses your REST API plugin. All labels are handled on your backend, not integrated in the WC order, no settings but the API key.
Quotes are retrieved so slow that the update_checkout ajax trigger times out on it in combination with a custom shipping plugin. It took me months before I discover that the blockOverlay disappeared once I deactivated DHL, the slowest quote.
Will this plugin be better? Will quotes still be based on REST API calls or can it work with faster locally configured quotes? You probably are aware that from WC 9+ REST API will be considered legacy?
And most importantly, will it work for a Spanish based shop too?
The plugin it is not working, due to this issue:
1 Incompatible plugin detected (DHL eCommerce for WooCommmerce).
Best regards
]]>We have quite an important bug here on our hands:
– when someone enters a housenumber addition (in numbers, not letters), the housenumber is added to the street address.
For example: “street: Examplestreet” “housenumber:1” “addition: 5”, becomes “street: Examplestreet 1” “housenumber 5”.
I have tried adding a – before the addition (examplestreet 1-5), but the – is removed during label creation. I have tried putting the housenumber in the second address field, still no difference.
Is there a snippet or setting I could use to set all packages with a value above 100 euro to insured shipping (extra zeker in Dutch)?
Or a hook so I can find out if I can do this myself?
Please see the video below:
https://madmino-2.stack.storage/s/bJeTrCmeKTFAlE1Y
When entering a message to customer, default package size is selected. It should not change the value when editing other data fields. Link is available until end of October.
]]>The plugin is not Incompatible with the new WooCommerce “High Performance Order Storage.”
]]>Hello,
I can’t find the plugin settings under Woocommerce > Settings > Shipping.
Can you advice please ?
Thank you
]]>Good day!
Thank you for your interest in the DHL Parcel for WooCommerce plugin. We’re working very hard on improving the plugin as it’s being used by thousands of customers.
For your convenience, we highly recommend sending an email [email protected] to get direct support. We have an excellent support team to help setup your plugin.
Thank you very much and we hope you continue enjoy using our plugin.
Greetings,
Plugin Development Team
DHL Parcel Netherlands
Good morning,
I take care of a WordPress site under version 6.1.1.
I just installed your module “DHL Parcel for WooCommmerce” which seems not to be compatible with my version of WordPress, when I go to Woocommerce -> Settings, I cannot configure this module because it does not appear.
Is this normal?
Is this issue known and being resolved?
Thanks in advance !
]]>Hello, i have an account for MyDHL+ / DHL Express Malaysia. Is this plugin compatible with MyDHL+, thank you.
Regards,
Ridhuan Shah
]]>Ik wil graag “Thuis bezorgen” als eerste optie aan de klant tonen, niet DHL servicepoint. Ik heb de sortering van DHL servicepoint op 2 gezet en Thuis bezorgen op 1. Maar dat helpt helaas niets. Ik heb de laatste plugin versie. Enig idee hoe dit op te lossen is?
]]>I am loving the plugin, though there’s an issue with the compatibility between WPML/WCML (WooCommerce Multi Currency) and this plugin. With WPML/WCML, I could set separate shipping prices for each different currency we have available on the website. But with the DHL Parcel shipping option, this is not possible. Please refer to this article https://wpml.org/announcements/2020/05/wcml-4-9-0-custom-shipping-rates-for-different-currencies/
Can you please help to make this compatible?
]]>Hi, when a user choose a pick up point for delivery, is it possible to show the address of the pick up location in the shipping fields of WooCommerce?
]]>Good day!
Thank you for your interest in the DHL Parcel for WooCommerce plugin. We’re working very hard on improving the plugin as it’s being used by thousands of customers.
For your convenience, we highly recommend sending an e-mail to [email protected] to get direct support. We have an excellent support team to help setup your plugin.
Thank you very much and we hope you continue enjoy using our plugin.
Greetings,
Plugin Development Team
DHL Parcel Netherlands
Hi,
I have installed the plugin but am not seeing any options under the Shipping tab in WooCommerce settings does it need another plugin to work? We are using the latest version of WooCommerce and not seeing any errors.
Thanks,
James Isles
]]>Is it possible to send an automatic generated email to an email address with a pdf of the DHL shipping label for each order which status is changed to ‘Finished’?
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