Hello

I am using this plugin and on Android or iPhone, the like box isn’t showing anymore:

I do get this error instead:

Refused to display ‘https://m.facebook.com/’ in a frame because it set ‘X-Frame-Options’ to ‘deny’.

What could I do?

On Desktop it is working fine.

Hello

The Facebook feed is not updating on the frontend of the site despite being up-to-date in the backend. I have disabled caching on the site and there is no host level caching. I have tried the steps mentioned in another post (marked resolved – but resolution method is not apparent). Editing the short code, etc. Can you advise?

Thanks

Hi,

I have connected the Feed and it is working properly, except for all events. All the events have been created by the same Facebook page connected to the Feed, so it should work. This is an example of the post shown on the feed on my website with Smash Balloon. You can see that the events is not showing.

This is what it should looks like :

And you can see here that the event has been created with the Facebook page in public mode.

This event is published by two pages : AFCY Yellowknife and La Fédération Franco-Ténoise. But even for events only posted by our page AFCY Yellowknife, the event is not shown on the feed on our website.

What can be done to solve this?

Thank you very much !

Hey – I have a client who has the pro version of this plugin working on one of their websites.

On a 2nd website of theirs, we are using this free version of this plugin & when we try to connect to the Facebook feed, it only shows the Facebook page from the 1st website feed.

How can we get it to connect to the new page?

Hello, just installed and configured the plugin and everything went fine, except for the post images that are not visible and a placeholder image appear in its place. Right now GDPR is set to NO, so it should load all from Facebook servers. ProPic and follow button work fine.
How can this be solved? Thanks!

Some days ago I successfully installed the Facebook plugin but yesterday my client changed the Facebook cover photo and now no photo is displayed on the page. They also created a new post but that does not show either.

EDIT – I just read an answer to another post and having gone to SB > Settings > Feed I found it was already set to 1hr and clearing the Cache has updated the page but clearly I need it to work automatically. I believe the Cron must be working as all plugins get updated when new versions are released. I have no other caching plug in.

Any help you can give will be appreciated.

• This topic was modified 2 months, 2 weeks ago by briannie.

I’m working on a website for a client that manages multiple rental properties. Each property has its own Facebook page. I want the feed for each page to display on the applicable website property page. Do I have to be made an admin on each of the FB property pages in order to hook up each Smash Balloon feed, or is there an easier way to do this?

When I try to edit a feed it results in a blank white screen (ref: https://www.awesomescreenshot.com/image/49982416?key=4732b73be194e5f8928f4f13855970fe) with no errors logged in the debug.log. The console however shows an error with the minified vue.js file (linked in page link). I did try a plugin and theme conflict test with only the plugin and 2024 theme active but the results were same. Please advise a solution for the same.

Hey team,

I set up the Facebook feed about a week ago and while it worked, it didn’t automatically update. The only way I could get it to update was to either clear the Smash Balloon plugin cache or re-save the feed. In saying that, I can see the up to date FB posts in the back end, but they do not populate into the front end until Cache is cleared or I save the feed. Why isn’t it staying up to date?

Another unrelated question. I am considering purchasing you plus version to present Facebook Videos as well. Does your Facebook video feed update automatically and will is present live Facebook feeds?

Thanks

Your plugin does not connect.

It opens a page and offers a page to connect to but when I select the page and click on the ADD button nothing happens at all.

How can this be fixed?

Regards

Steve B

In the facebook feed there is a watch more button that I would like to translate to Danish. I have installede loco translate but cannot find the string in the Smash Balloon Custom Facebook Feed. Can you help me translate this button?

TIA

Can I display the feed from a Professional Mode activated Personal Facebook Profile?
Post’s from a Professional Mode profile are public.
https://www.facebook.com/business/help/2680340558863560
Thanks
HC

The notice displayed that I needed to reconnect the feed to Facebook. I deleted the feed and recreated it. At one point there was a critical error displayed. The next time I tried to edit the newly created feed, it gave me a completely blank page. Right now, the front end message says it’s showing a cached version of the feed, which is just the header/cover image. I cannot reconnect to the Facebook page. How can we fix this issue?

Hi,

Does cachetime work?

I mean if I add it to the shortcode like this:

[custom-facebook-feed feed=3 cachetime=60]

Thx in advance

Markus

There is an upcoming Facebook (Meta) API change that affects all users displaying group posts through a connected Facebook Groups source in the Custom Facebook Feed plugins. This change affects both Free and Pro users:

• Meta has decided to deprecate the Group API endpoint, meaning that it will no longer be possible to retrieve any content from a Facebook Group after April 23, 2024.

For details on this change please see the Meta News for Develops post here. Unfortunately the decision came from Meta and as we use Meta’s services to collect posts, our plugin will no longer be able to support displaying group posts in a feed.

See our related FAQ for more information.

Hi there,

I wish to show the number of followers on the connected facebook page and nothing more. Just a single number.

1. Is it possible in your plugin?
2. And if not, is the access token and other needed information stored in the database so I can make my own graph call?

I have already tried to make my own call, and the code below actually works. However, the access token is expiring every 2 hours and I was wondering whether your plugin had an access token updated and stored continuously.

$json_string = @file_get_contents('https://graph.facebook.com/v19.0/'. esc_attr($atts['page_id']) .'/?fields=followers_count&access_token='. esc_attr($atts['access_token']));

Howdy,

I’m getting this error back on PHP 8? Does the maintainer have any suggestions for resolution?

PHP Fatal error: Uncaught TypeError: json_decode(): Argument #1 ($json) must be of type string, array given in /wp-content/plugins/custom-facebook-feed/inc/CFF_Shortcode.php:1842

Hi Smash Balloon Team,

on your page https://smashballoon.com/doc/custom-facebook-feed-gdpr-compliance/?facebook you write that your plugin supports Borlabs Cookie. That was true for the outdated version 2 of Borlabs Cookie that isn’t downloadable anymore. The current version 3.x of Borlabs Cookie isn’t supported by your plugin. Borlabs premium support just did confirm that and asked us to tell you about it, so here we do.

Not only your plugin isn’t longer compatible in the sense of its integration with Borlabs Cookie. But there additionally is a browser console error on frontend pages that have your plugin and Borlabs Cookie 3.x installed and your plugin’s GDPR setting set to “yes” (not “no” and not “automatic”):

Uncaught TypeError: window.BorlabsCookie.checkCookieConsent is not a function
checkConsent https://WWW.DOMAIN.TLD/wp-content/plugins/custom-facebook-feed/assets/js/cff-scripts.min.js?ver=4.2.2:1
cff_init https://WWW.DOMAIN.TLD/wp-content/plugins/custom-facebook-feed/assets/js/cff-scripts.min.js?ver=4.2.2:1
cff-scripts.min.js:1:38831

We use your plugin in several websites and also licensed a premium version of it for one of these installations. Since your integration with Borlabs Cookie was the key reason for us to decide us for your plugin we kindly ask if and when you will fix these problems?

Greetings and thank you for your work,
-doffine

Hello

We’ve updated the facebook image and it’s not pulling through to the site, the resource is showing as a 403, how do we get it to refresh the images please?

Hi,

If I use this plugin, will a WordPress site search include text from the Facebook feed?

If not, is there any workarounds to do this?

Thanks,

Sal.

I have a footer widget and it is not loading I am getting the following error message in wordpress dashboard

Warning: json_decode() expects parameter 1 to be string, array given in?/home/customer/www/winnmediaskn.com/public_html/wp-content/plugins/custom-facebook-feed/inc/CFF_Shortcode.php?on line?1842

Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/winnmediaskn.com/public_html/wp-content/plugins/custom-facebook-feed/inc/CFF_Shortcode.php:1842) in /home/customer/www/winnmediaskn.com/public_html/wp-admin/admin-header.php on line 9

I just updated the plugin and I’m getting the following error:

Warning: json_decode() expects parameter 1 to be string, array given in /home/mind/public_html/wp-content/plugins/custom-facebook-feed/inc/CFF_Shortcode.php on line 1842

How can I fix this?

EDIT: I needed to change the shortcode from the Legacy Feed.

• This topic was modified 9 months, 3 weeks ago by Javier. Reason: Fixed

Hello,

I have configured the plugin by connecting it to our Facebook group, but no feed is appearing on our page.

I need a help please

Thx

Plugin version: 4.2.

I’m following your instructions to install an app on our Facebook Group (yes, I’m an admin) but I can’t find it.

I tried searching “Smash Balloon WordPress” and scrolling down to where it should be in the list alphabetically. No dice:

Please let me know what you think. Thanks!

• This topic was modified 11 months, 3 weeks ago by Lyndon Roeller.

Hi there!

Is it enough to be a member of a group in order to show feed on my page?

What about pages? Do I need to be moderator+ on a page to show feed?

I am getting this error message

The user must be an administrator, editor, or moderator of the page in order to impersonate it. If the page business requires Two Factor Authentication, the user also needs to enable Two Factor Authentication.?Type:?OAuthException

I attempted to reestablish my connection by logging into Facebook again and although I logged in successfully when it redirected back to the plugin settings page it doesn’t let me hit allow. Anyone know what the issue is?

If i connect a facebook page can i view on the console the access token of the page?

Hello everyone!

Due to an unannounced change to Meta’s API, some or all of your connected accounts might not be listed as being available for connection.

This is due to the Facebook API requiring additional permissions – without any notice or warning for developers. We are working to resolve this as soon as possible!

You can find details on the Meta developer forums and check back in this thread for updates on when this has been resolved.

Thank you for your patience and we apologize for the inconvenience.

Many thanks,

The Smash Balloon Team

I am having an issue where I am connecting to Facebook, but the final step with the blue “Add” button does nothing.

Video: https://share.getcloudapp.com/P8uDj6DO

Hi Support
Disabled the plugin. If I turn it on none of the links of the site work anymore. Inclusive /wp-admin

Any idea?