Rating: 5 stars
Consolto is easy to use and has greatly improved the efficiency of my communication as it eliminates the need to constantly email back and forth or use a separate file-sharing platform. It’s all in one place, making it much more convenient and organized. I highly recommend this communication tool to anyone looking for an easy to use and efficient way to stay connected and offer support in a modern way!
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Consolto is easily a 5-star app!
I needed a HIPAA-compliant, secure, and confidential communication platform for online meetings. Consolto provides that in a beautiful, easy-to-use-widget.
Since Consolto is HIPAA-Compliant, I feel safe knowing that it handles data in a way that protects me and my clients. It’s installed quickly and easily. Pretty much everything can be customized, from text to color scheme and more. The back office interface is easy to navigate and provides lots of useful information. I’ve held both video and text chats using Consolto and found them convenient for myself and my potential and existing clients. Honestly, my only complaint with Consolto is that I can’t find any way to turn the notification sound volume up and down; as far as I can tell, it can only be turned on and off.
I’ve had a couple interactions with customer service and found them extremely friendly and very helpful. Kudos to the Consolto team for prioritizing good customer service!
My experience with this software has been excellent all-around. Truly a 5-star application!
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Consolto has emerged as a highly effective and user-friendly tool for enhancing customer communication and engagement. My extensive experience with various software, accumulating since 2020, has set a high bar, yet Consolto easily meets and surpasses these expectations.
From the outset, installing Consolto was remarkably straightforward. Even with my website running on Joomla CMS and utilizing a custom page builder, integrating Consolto was effortless. The process was so seamless that it had me up and running with the basic chat feature in a matter of minutes.
The live chat functionality of Consolto is nothing short of awesome. It offers a smooth and intuitive interface that makes customer interactions both effortless and efficient. Additionally, the video quality during calls is exceptional, ensuring clear and professional communication with clients.
Consolto’s customer support is a highlight, providing rapid and knowledgeable assistance. This stellar support, coupled with the company’s longstanding track record, assures reliability and quality service. The ease of setup and the robustness of the platform are testaments to the company’s commitment to user experience.
Exploring the platform’s features, I found the dashboard to be intuitive and comprehensive. Customizing my company profile and communication links was straightforward, and the various calls and messaging features integrated seamlessly. The customization options are particularly noteworthy, allowing for a tailored experience that meets specific business needs.
In conclusion, Consolto stands out as an exceptional tool for any business looking to elevate their customer communication. Its combination of user-friendly installation, impressive live chat and video quality, and excellent customer support make it a top recommendation for enhancing customer engagement and streamlining communication processes.
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Hello Team,
I want to achieve the following workflow:
1: When a user selects a coach and pay x amount, a meeting link should be generated automatically for that scheduled time.
2: At one time, is it possible to create multiple links? for eg: there are 5 different sessions scheduled at 12:00pm. Is it possible to generate 5 different sessions IDs for 12:00pm with each coach/student pair along with integrating calenders?
3: By including this plugin on the wordpress directly, is there any drawback for the performance?
Thanks
Rating: 5 stars
Consolto’s focus is on video chat. I believe that more and more people want to talk with a real person, not just to type with them. This is not just for customer support, but for sales especially.
With Consolto, customers can chat directly from your website without having to enter an ID or password. This makes it easy for them to start a video chat and catch your attention.
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Very good and quite developed tool, some things could improve, like translations, but overall a very good and mature product
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Consolto made my consultant life much easier with their amazing booking feature!
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Dear WordPress Community,
For more than two years, I have been searching for a complete All-In-One Solution to help me develop better customer relationships. I have purchased and tested every platform I came across, but they all come short. Thank God, my prayers have been answered, and finally, My Dream has Come True!
The Consolto platform offers a list of must-have features to allow any business to build an exceptional customer experience via Live Text Chat, Audio Chat, Video Chat, ClickNTalk Page, Lead Generation Contact Us Form, etc. A complete All-In-One Solution that allows small and medium-sized businesses to compete with big companies.
Customer service and support are top-notch. The Consolto team addressed all my questions and provided all the resources I need to learn more about the platform features. When it comes to customer service, I wish there were more than 5 Stars to give! Please keep up this outstanding customer service!
If you would like to save yourself money, energy and add hours back to your week, please let the Consolto platform help you generate more leads and develop better customer relationships.
Regards,
Al-Ezzi
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Exactly what I needed. I have been looking for for a long time.
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This WP plugin helps you to easily install the Consolto video app code. Simple and powerful. The plugin is allowing you to connect your Consolto account with WordPress.
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I was looking for this solution with online chat with video. Have tried few solutions. But this have many featurs that I was looking for. The process to install and setup is very easy. The widget looks fine as per my requirement I hope will get required support once required. Thanks
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This has changed the way i interact with cusstomers. Thanks for an amazing product.
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Overall I love how easy the platform is to use and set up, literally took me less than 10 minutes after customization and everything. The only things that are missing is a mobile app, sub-accounts and other embedding options like full calendar widget so I can replace MeetFox fully. If communication is key for your business definitely give Consolto more than a look.
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Ive been looking for this solution for a long time. Have tried many of the online chat widgets so far. Jivosite, Boei, Intercom and other. But this one combines exactly all the needed tools for current client needs and nothing else. If you dont want to miss a client which wants to see you in person you better get Consolto. The process of install and setup is very easy. The widget looks good enough for todays design trends. Hope its gonna become even better with time.
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The system works as advertised, it is very user-friendly, with an almost zero learning curve.
This will give your visitors not only a way to contact you immediately but it is a great lead generation source and makes you look super professional.
I use it on 2 of my websites right now and also I share my contact link via QR code.
Great value!
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I’ll cut right to it…
Reason #1: Personalized interaction. With everything being automated, Consolto is assisting me in bringing back the common touch that makes the people who patronize my business feel closer to me and I am seen more like a trusted advisor.
Reason#2: Adaptable widgets. I currently use the single widget but you have the option to place a single or team widget on your website. I even have a click n talk page along with the ability customize my own buttons should I choose to use them. This is important to me because there are many different ways that I can use Consolto to make my websites more interactive.
Reason #3: Active Engager. This is my absolute favorite feature about Consolto! Once installed on my website, this allows me to know when someone visits my website, in real time. Even better, I can be proactive and initiate the first contact by actually sending them a chat request. It’s extremely useful.
Overall, this is the most recent tool that I have invested in, but it has quickly became the most implemented as well. I am going to install Consolto on every landing page, mini website, brochure website and make full use of the click n talk page. This is well worth the investment.
Bonus Reason: Money Transfer. This is more than three, but I really like the money transfer feature. I use it to collect money without having to end the call and break rapport. I don’t guess or wait like when you send an invoice. Instead I know right then and there where I stand as far as payment goes. It’s also great for custom pricing, which I do often depending on which client is contacting me.
Again, very worth the investment.
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I have Consolto’s plugin installed on my wordpress site (on Divi). It was easy to install and works well. I’m looking forward to when they launch their phone apps so I can get voice and video calls directly to my phone, but right now I just route messages to my WhatsApp, which is fine. I’m not on my computer very much.
Thanks Consolto!
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Completamente configurable y traducible en minutos al idioma que se quiera. Se puede iniciar el contacto con las personas que navegan por el sitio o dejar que lo inicien ellas mediante chat, vídeo, audio, messenger, whatsapp… La calidad de vídeo es excelente y se pueden enviar documentos, compartir pantalla etc.
Se guardan las conversaciones y se pueden tomar notas y saber qué páginas visitó y cuánto tiempo estuvo cada visitante.
El equipo está pendiente de todo y resuelve cualquier duda que se tenga.
Es increíble, ?pruébalo!
Rating: 5 stars
I have tried several communication platforms and found Consolto to be mature with a good UI. I like the simplicity to embed the widget anywhere flawlessly. It solves the communication problem between agents and customers on any channel using a central dashboard. The communication history also help agents to dramatically improve customer experience.
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Overall the video quality is clear and smooth. You can set up multiple channels for communication, apart from video, you also have audio calling, live chat, whatsapp etc. A very robust platform for online communication. If you use Zoom and Google Meet, you should definitely try this. The scheduling feature is another great one, so you dont miss any customer and prevent all the back and forth emails to schedule a date and time. Your customers/site visitors can simply schedule a meeting. Icing on the cake is that they can send multiple dates/times so you can pick what best works for you!
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We have been looking for something like this for a long time and in process, we have tried many apps but I think consolto is something we needed and here is why :
What we liked:
HD video and audio conferencing – something you may find in other tools paying higher costs
Two-way screen sharing – good for client onboarding and sales teams
Unlimited live chat – no cap yey
Unlimited website widget hits – no cap yey
Unlimited ClickNTalk page hits – no cap yey
Unlimited appointment scheduling – no cap yey
Document sharing – not available with most of the tools
Voice messages – amazing
Active engager – something new you should try
Manage guest users (Micro CRM) – what more you can ask for
Site analytics – yes in the tool itself
Custom styling
Google Analytics events
Guest pre-call form – helps to collect lead before instance trigger
Check their roadmaps, once the apps are rolling what can stop them to conquer the client servicing segment
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Consolto makes it easy for visitors to connect with you over multiple chat channels, including 1-click video meetings right on your website. This makes it much more likely that a customer will reach out to you as opposed to scheduling a demo or conversation and downloading zoom. No installation, No waiting, No problem!
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So impressed with Consolto, it’s been well thought out and put together with the customer in mind – once logged in to your account the dashboard is easy to use and navigate. Very simple and quick to get things set up.
The quality and smoothness of the video is top class.
The range of options that I can now offer my customers (and potential customers) has now expanded thanks to Consolto – for example having the video chat calls appear in your own website, rather than disappearing away to a secondary website is fantastic.
What Consolto offer right now is incredible, but looking at their roadmap it has even more fantastic features to come in their pipeline.
Consolto customer support is great (not surprising since they use their own system ??).
Just give them a try – I did and ended up having a video chat with the founder Ilan, who answered all my questions before I signed up.
Don’t miss out on this amazing product. This is going to help my customer support so much and help boost my conversions.
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I am very much impressed with the idea of being able to have a video call on my website. Installation is easy and the user interface is cool. Image quality and audio are very good. Also, creating a direct one on one connection with anyone from the website is effortless.
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I’ve been using Consolto for about a month now and it is been truly amazing product.
This is not something that should have to be explained. It’s a known fact that if a customer can get a hold of you right away your chances of locking in a deal will skyrocket.
As of writing this they are developing a app and furthermore getting this product will let you have a new phone number (in theory) in your pocket. The days of giving out your phone number is a thing of the past with this. All you need to do is give your website and they can get in touch with you right away during business hours if you prefer.
Highly recommend it and will definitely share with others.
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Consolto has been a life saver for us. It has taken away the barrier of reaching our customers especially during this pandemic. With consolto we can have realtime video and audio calls with our customers and one on one consultations. We love that consolto gives us the ability to make web calls directly on our website.
Consolto comes with Paypal payment gateway to help receive payments for online calls or consultations. With these features we are able to make more profits in our business.
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This is the best plugin for customer service. Consolto is a great way for my team to work together on customer service and our website. We can easily create customer profiles, track customer issues and make better decisions about how to service our customers. Consolto has allowed us to be more efficient and productive, which is why we love it so much.
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This is a great tool for business to communicate with customers. My favorite function is the ability to choose which support agent to talk to and very smooth video chat. It offers one-on-one communication between the customer and the agent (group video chatting is coming soon). I also like the screen sharing feature as it allows me to share my screen to demonstrate my product or service. Another feature I like is I can also share documents and presentations with the customer. I hope they will add in the knowledge based functionality soon
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I’ve been looking for the most effective way to offer my customers support and I finally found what I needed in Consolto. This neat little application can help you better stay in touch with your customers with the video call, audio call, and contact form features. Not only that, it can also be highly customized with your company logo, name, or even color. Loved it.
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The main thing is making the deal and making your clients feel great about your services. Consolto helps with that. Lots of great features and options. Since I signed up they have added new features and have seen several web meetings with Ilan and team. You can see the love for the product and Taly was great answering my customer service questions. Definitely recommend this product.
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