Rating: 5 stars
Wrote an email of cancellation in 2017 – plugin was not used and not even installed on our site. Cancellation ignored and charged us again in 2018 and 2019. Click Desk are refusing to refund us for the 3 years they have charged us without authorisation. I would encourage everyone to find an alternative plugin that does not take your money without an agreement
]]>Rating: 1 star
clickdesk is stealing money from my credit card. be careful. scam company
]]>Rating: 4 stars
nice chat service
]]>Rating: 1 star
Claiming it is free when it really isn’t (30 chats per month isn’t free) SCAM!!!!!
]]>Rating: 5 stars
Good experience with this plugin.
We needed some more CSS adaptation options but overall it does what it should.
Rating: 5 stars
It is great to have clickdesk as a partner for our business. It helped me grow my business in a short time.
]]>Rating: 5 stars
One of the best live chat tools I’ve used.
Keep up the good work!!!
]]>Rating: 4 stars
Top of the line features, great support and excellent product overall. Satisfied!
]]>Rating: 5 stars
Clickdesk is a very simple yet effective tool to increase conversions. The plug-in was easy to install and their support staff is available round the clock and are very helpful.
]]>Rating: 1 star
I am using this plugin in one of my client site.. and it suddenly stopped working. i have asked in support forum but no replay
]]>Rating: 1 star
The ClickDesk plug-in does not work.
I also tried with just the JavaScript code… and same result. “Too many redirects”.
Rating: 5 stars
Thanks!
]]>Rating: 1 star
Be careful before you purchase from them. They do not have a good support and do not even respond to your requests once you have paid them.
]]>Rating: 1 star
I tried using the plugin on my site but all the important functions such as analytics and ip details and other things are only for paid members. This tool is pretty much useless for a free user.
]]>Rating: 5 stars
The service works well and it works fine with all the recent versions of WordPress we have.
]]>Rating: 1 star
This plugin impossible to disable.
the service is acceptable only for paid members.
Impossible to unsubscribe. this is availible only for paid members
Support not answering my questions.
]]>Rating: 1 star
Very bad support! they have charge me without knowing, for 1 day, they keep my money, no refund!! In email they say that i will charged automatically, but i don’t read it , as many people, and for one day they kept all the money!
For 15$ they lost a customer!
]]>Rating: 5 stars
Easy, usefull and marvelous!
]]>Rating: 1 star
Do not use this plugin! It caused damage to my theme! First of, i didn’t get it to work. So I requested help. Then Scott from Clickdesk logged in to my account and got the plugin working.
BUT: after that, widgets, nav, logo, favicon and some custom fields were not working anymore. I had to do a rollback on my server. Their support sucks big time. I can not stress this enough. This plugin causes confilicts with theme. Just do not use this!
]]>Rating: 1 star
After removing all clickdesk code and plugins, the whole clickdesk thing is again visible on my website and annoys alot.
I contacted with Clickdesk but they are of not any help. Now I have to re-install my whole website.
]]>Rating: 5 stars
ClickDesk has really helped in improving my marketing business and it is highly useful being a very interactive and easy to use interface. It has everything to leave your customers satisfied and happy, with a combo of live-chat,VoIP and Video , Social Toolbar , Email Help Desk and Web Conferencing. This way you get to know your customers completely and have activity to real time activity of the visitors and even initiate a chat with them. You have access to their name, email , chat history and website URL. This way you have access to all your clients who have contacted you and chat with them through skype or gtalk with a mobile device or your tablet. You don’t need to converse just in English with the language translator you need to interact with basically anyone round the globe. Files can be shared easily during live chat and you can choose a theme to suit your site and choose colours of your choice. There is a history of the live chats and you can have a list of the missed clients just in case.
This tool is highly effective and works best for small companies, serves your customers effectively . Its affordable and you get to double your sales.
]]>Rating: 1 star
gelen yaz?lar? okumak i?in premium istiyor
]]>Rating: 1 star
Clickdesk chat could be a great service but there back end and support sucks.
They don’t offer PayPal for the Light version on monthly payment!!!
It happened that there was a problem with my Credit card when billing as due on 18 Jan. they immediately suspended the service and the chat no longer worked, also cannot login to admin back end to change settings, except for change the credit card. Then 10 days later on 27th of Jan they tried again and billed my CC. For the period 18 Jan – 27 Jan i was not able to use the service at all.
So since they charged me on 27 Jan i assumed next charge will be on 27 Feb. but no, today on the 18th of Feb again they charge me, but i did not have funds in the card because i was expecting the charge only on the 27th.
Why you want me to pay for the 10 days 18 – 27 Jan you suspended the service.
Chat support is useless and don’t have any authority or power to take any action.
No flexibility;ity and they will rather loose a customer that has been paying for months and probably will longer, than solve the matter.
A ticket was opened : Ticket Number : 363666349
Really dont recomend this service to anyone.
]]>Rating: 5 stars
Clickdesk is one of the best livechat widgets that I have ever installed. I have an online wedding boutique, so there are a lot of questions that buyers have. I think by having the livechat widget, it makes it easier for my customers to stay in contact with me. If they have a question they can ask it right away and get a quick response. It was super easy to install and it was good to use Dashboard. Livechat, Voice and helpdesk was all in $9.9. It was a great price to get everything that my company needs. I have previously used Livechat Inc and it was not as good. Clickdesk was a lot better for small and medium businesses. It also works seamlessly with Skype and Gtalk. The latest improvements have just been mind blowing. I am so happy that I made the switch!
]]>Rating: 1 star
you need to register an account to their service. there are many other plugins which allow you to use free live chat simply installing them in your wp site.
]]>Rating: 1 star
Good concept and looks good on website, but does not support mobile view.
]]>Rating: 4 stars
One of the easiest live chat plugins to install and use that I have seen in years. For just under 10 bucks you get live chat, voice and even a helpdesk! That’s a damn good bargain! Yes, having the monthly plan helps but still very reasonable. What I like the best is that it works seamlessly with Skype (which I use every day) and Gtalk too. Also, they have made some great improvements since I’ve gotten it that have made it even better! I’ve compared this plugin to others and believe me, as a small business owner, it is definitely worth the money. Great stuff and highly recommended! I’m not sure what others are complaining about. For me this is working like a charm!
]]>Rating: 5 stars
ClickDesk – Expensive, but the only live support system that I’ve found that will work with Google Talk
One of the best live chat systems out there – if you can afford the fees.
Setup this system for a client who’s very happy with it. Get’s plenty of leads, so it’s worth his money.
Wasn’t impressed with the support response to the Java errrors after WP3.5 – and it took the ages to update the plugin. Only way to fix the thing was backdate to WP3.4.2 – Looks like brightonseo and others had a similar experience – time frame was WP3.5
]]>Rating: 5 stars
This plugin is awesome! Super easy to install. I get live chat, voice and helpdesk support all for $9.99/mo – which I feel is extremely reasonable!
I have used Olark in the past and this is much better for small to medium sized businesses!
]]>Rating: 1 star
I’m sure this works great if you have a paid account, but from my experience unless you cough up $14/mo for this is a useless plugin! Wasted my time. Should have listened to the other bad reviews on here.
If you want any of the features that you’ll WANT and NEED, and do not have the money to pay (more than hosting actually) then move on because this plugin is not for you.
Their website is also misleading because if you click on pricing it won’t say anything about if the free account gets skype access, which was the only reason I signed up. Once I signed up and tried to add skype is said” you must have a paid account for this feature” and their chat person was quick to point out the fact that they have a SEPARATE page which did not seem to be viewable through their menu of the comparrison… so you might want to check out just how little you’ll actually get before signing up.
I’m all about buying paid for plugins, but this should not even be listed in the free plugins on www.remarpro.com in my opionion. It adds no functionality to wordpress, and only links your WP dashboard to your user account on clickdesk.com and PLUGIN IS NOT NEEDED to use the program on your website as you still have to add code to your pages for it to work, which, if this was a good plugin, would be a feature that you would not have to do if these people had the brains to use API functionality.
A plugin that adds no functionality is just adding more scripts and ways you can break your site. But I guess if people are too lazy to go login to their accounts at clickdesk.com then I suppose it would be a solution, but I will not be using this plugin at all even if I do upgrade my useless free account because I don’t need extra scripts on the back end of the site that may potentially open up more opportunities to get hacked or break the site when using other plugins.
BIG THUMBS DOWN HERE!!!!
Not even worth a 1 star….
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