Whatsapp inquiry button perfectly work on shop page, but if I click on any particular category then Whatsapp inquiry button not show.
]]>Hello! When configuring the plugin with WooCommerce and testing, it does not show the variables ({product}, {price}, {regular_price}, {sku}, {site}, {url}, {title}) in the WhatsApp message. They appear empty. How could I solve it?
]]>I can’t get it to work properly on the home page. I have to scroll the page up and down to get it to display in the footer.
If I visit the other pages the icon is displayed correctly.
Is there a way to resolve this?
I have tried changing the get_footer and wp_head options with no success.
Out of 3 sites, only 1 shows the group option.
I have deactivated plugins, themes, and updated WordPress to the latest version. How can I investigate this?
]]>[Click to Chat] I would like to know if the plugin’s event measurement towards GA4 allows us to know if a person started a conversation or actually wrote, that is, I am interested in measuring if someone actually wrote or not. Is this possible with this pro version plugin? Thanks
]]>Hi,
We’ve been receiving a large number of fake WhatsApp messages from the Click To Chat plugin, primarily from unfamiliar foreign numbers. Is there a solution, like using ReCaptcha or something similar, to reduce these spam messages? We never experienced this issue before installing the plugin.
Thank you!
With kind regards,
Danny Hartman
]]>The words is overlapping, how can I rectify it?
Regards
Brandonlsy
Desde hace tiempo me sale este mensaje en mi page speed de google, no consigo averiguar cual es el motivo porque uso wp rocket para minimizar los CSS y este no me lo coge, alguna sugerencia, no sé si tengo que quitar el plugin o qué es mejor, muchas gracias
.ht_ctc_chat_greetings_box :not(ul):not(ol):not(.ht_ctc_default):not(.iti__selected-country-primary…
33,7?KiB tama?o de la transferencia
28,3?KiB ahorro potencial
]]>Hi,
I installed the plugin, and its perfectly work on Desktop version, But when i open from mobile version then it says mobile number is not registered.
Please tell me how to resolve this
Hi,
I need to have 2 different whatsapp numbers for different pages on my website. how can i achieve it?
Implemented the WordPress site with a CSP setup. The plugin doesn’t seem to have support for CSP. Does it?
]]>I’ve had the plugin installed for a couple of months now, and at first it worked fine, I activated it on the pages I was interested in and it worked correctly.
Then I put it on the whole site, and now I can’t change where it appears. In fact I can’t even remove it, I uninstall it and it keeps appearing and working… Does anyone know why this happens?
Hello,
Cannot update Click to Chat Pro, it shows message – Update failed: Download failed. Unauthorized. It was purchased more than 1 year ago, and is there an easy way to extend the subscription?
And also a question – if I did not extend it, it’s functionality was the same, I just didn’t get new updates, right?
]]>Hi, I have the plugin installed with the polylang plugin, but in the English language when I click on the button, it tells me that the number shared through the url is not valid.
Why is this happening if the phone number is the same?
]]>Hi,
I want to track Offline conversions for a lead generation business, and for that i have to pass a GCLID value to clic to chat. I already know how to do it in a contact Form linke Contact Form 7, but doesn’t know how to do it in Clic to chat.
Someone can help with this?
Thanks,
Gabriel
]]>I have a WhatsApp number configured but every time the button is used from the website it is redirected to a completely different contact number. How can I solve this problem?
]]>Hello, i have a problem with the pre-filled message, the text is not shown in whatsapp when you start the chat, it is empty.
In the WordPress admin the text is updated, when you click the button the screen before opening WhatsApp shows the text, but in WhatsApp it is empty.
I already checked the cache and it is not the problem.
]]>Hi! I have a multilingual website with WPML: Spanish (primary) and English (secondary). I have a pre-filled message for the entire site and it works perfectly in both languages. But when I want to replace that message at the page level with a more specific one, the replacement is only observed in the secondary language (English). In the main language (Spanish) the default message for the entire site is displayed, that is, the page-level values ??of the Whatsapp number, call to action and Pre-filled Message fields are completely ignored for the main language.
Any ideas on how I should resolve this?
Greetings
Luis De Sousa
When the contact form is filled out, the information is sent to the Webhook all in the same line. Example:
{“field 1″:”Marcelo Madureira”,”field 2″:”[email protected]”,”field 3″:”910000000″,”ctc page url”:”https://lehmann.adv. br/”,”ctc wp date”:”Wed May 15 2024″,”ctc wp time”:”14:22:2″}
/////////////////////////////////////////////////////////////////////////////////////
Correction is necessary, example:
{
“field 1”: “Marcelo Madureira”,
“field 2”: “[email protected]”,
“field 3”: “9100000000”,
“ctc page url”: “https://lehmann.adv.br/”,
“ctc wp date”: “Wed May 15 2024”,
“ctc wp time”: “14:22:2”
}
//////////////////////////////////////////////////////////////////////////////////
The information arrives like this:
///////////////////////////////////////////////////////////////////////////////
It would be perfect if the information arrived like this, for example:
hg
]]>gh
]]>hih
]]>Здравствуйте!
В админке вижу икону в виджетах, а на сайте ее нет.
]]>I would like to know if there is a way to trigger the Chat module from a menu. Is there an actual URL that I could program into a menu item? I tried using the shortcode, but as expected, that didn’t work.
]]>Welcome FaridBaba…..
What are services due you required.
Order query press “1”.
payment query press “2”.
Return query press “3”.
]]>Hi.
I am reaching out to share a feature request for your WhatsApp contact plugin that I’ve been using on my WordPress website. First off, let me express my appreciation for your work on this plugin; it’s been a significant addition to my site, enhancing user interaction smoothly and efficiently.
However, I’ve encountered a scenario where the need for a specific feature has become increasingly apparent. I am looking to have the ability to filter out certain countries, preventing the WhatsApp contact option from appearing to users from those locations. The rationale behind this request stems from various factors including but not limited to, regulatory concerns, target market focus, and resource allocation strategies.
I understand that adding new features involves careful consideration, planning, and resources, but I believe that the introduction of this functionality would be a valuable enhancement to your plugin, benefiting a wide range of users across different regions and sectors.
Thank you for your time and for the continuous improvements you make to the plugin. I look forward to your response and am hopeful for a positive consideration of this request.
]]>Hi
I have another question. If you look at my website “https://queentybosshair.com/” each product has a button labelled “Lets Chat”.
Is it possible to set it up so when I click the button, it opens whatsapp and fills the message with name of the product I clicked on?
]]>I have setup the plugin but when I test, I get the following errors:
Mobile Screen: “The Phone number xxxx isn’t on WhatsApp”
Desktop Screen: Phone number shared via url is invalid.
Not sure why its not working since I am testing with my phone number which has WhatsApp installed and have always used it.
]]>Howdy. I love your product. Unfortunely I can only move the icon from the top to the bottom and from left to right. I can adjust the “px” settings, but it seems the it does not react. Any hint for me?
]]>The WhatsApp icon color is white by default!
How can I make it black if I choose style number 4?