Rating: 5 stars

Простейшая установка и настройка, очень приятный дизайн, все необходимые функции есть, всё работает. Отдельное спасибо за красивые кнопки чата, которые аккуратно встраиваются на страницы (в отличие от огромных несуразных полос).

Rating: 5 stars

I have been using this plugin for a while, thought it deserves the 5 stars for having a good free version.

Rating: 5 stars

I have tried LOTS of live chat software and this one is the BEST one so far, free version is good balance of features, it loads super quick, ui is snappier and friendly, instead of corporate style. Thanks for the great service guys ??

Rating: 5 stars

Great widget! We significally increased our website conversions using Chatra live chat. Thanks guys, you rock!

Rating: 5 stars

Hi,
This is a great plugin. Just works and doesn’t clash with other plugins. Managed to get a lot of enquiries thanks to this plugin. Support is great as well. Couldn’t be happier.

Thanks

Rating: 5 stars

i didn’t want to download it because the number of download
but once i installed it i found it amasing and easy to set up and easy to use
it defently worth 5 start

Rating: 5 stars

Clean design, rich feature set – the best chat solution for live support, will suggest it to all my customers!

Rating: 5 stars

I have tried Olark, Zendesk, Purechat and several others. [ link redacted, please do not post links in reviews ]

I was instantly curious to try out Chatra because of Yaakov’s persuasion.

Here is how I found it to be superior:
1) It remembers and records conversations with users, so when they come back you can see their chat history.
2) Customer behaviour insight (paid feature)- You can see what page the customer is on, what they are searching for and when they are on the cart or checkout page. This is something not offered by any other tool.
3) Customer typing – You can see what the customer is typing even before they hit send, this saves a lot of time and gives a lot of insight into common questions/concerns.
4) Saved replies – Save time by using canned responses
5) When unavailable – it allows visitors to leave their email, name and phone number for follow up
6) Robust and reliable – I faced connectivity issues with purechat but do not with this tool.
7) Visitor location – you can see visitors location details, save notes, name and email.

Suggestions:
1) I would like to see customizable payment plans starting $3 per month/user
2) Would like to see saved transcripts of all chats and allow searches

All in all this is the best tool there is and it’s just getting better and better.

Rating: 5 stars

Ребята [Chatra] реально крутые! Не перестаем радоваться за то, что наконец-таки есть возможность быстро и легко фокусироваться на работу и действительно помогать клиенту, а все хотелки и пожелания с какой-то прям космической скоростью внедряют они. Что называется “на лету”.

Ни разу еще не видели такого фидбека от онлайн-косультантов.
Рекомендуем.

Rating: 5 stars

I’ve tested a ton of live chat plugins for my site, and this one is by FAR better than the other 15-20 I’ve tried. BRAVO! Than you so much for such a wonderful solution!

Rating: 5 stars

User friendly interface for operators.
Smart & mobile friendly chat window for website visitors.

Nice!

Rating: 5 stars

Nice plugin, easy to use

Like many sadly, we would not use it as it relies on third party service.

We would be concerned where the data is being stored thus, out of our control.