We have a problem with the “etiquette” creation for an order, we have this error message showing:
Can you help us?
Fatal error: Uncaught Exception: Invalid value () for type, possible values are: basicInsurance, additionalInsurance.
in?/home/XXXX/wp-content/plugins/bpost-shipping/vendor/antidot-be/bpost-api-library/src/Bpost/Order/Box/Option/Insured.php?on line?67
Call stack:
Bpost\B\B\O\B\O\Insured::setType()
Bpost\B\B\O\B\O\Insured::__construct()
Bpost\B\B\O\B\O\Insured::createFromXML()
call_user_func()
Bpost\B\B\O\B\National::getOptionFromOptionData()
Bpost\B\B\O\B\National::createFromXML()
Bpost\B\B\O\B\AtHome::createFromXML()
call_user_func()
Bpost\B\B\O\Box::createFromXML()
Bpost\B\B\Order::createFromXML()
Bpost\BpostApiClient\Bpost::fetchOrder()
WC_BPost_Shipping\Api\WC_BPost_Shipping_Api_Label::get_barcodes()
WC_BPost_Shipping\Api\WC_BPost_Shipping_Api_Label::get_already_printed_labels()
WC_BPost_Shipping\Api\WC_BPost_Shipping_Api_Label::get_label()
WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Retriever::get_label_as_file()
WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Attachment::create_attachment()
WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Attachment::get_url()
WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Retriever::get_label_attachment_url()
WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Retriever::get_labels_contents()
WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Controller::load_template()
WC_BPost_Shipping_Hooks::bpost_virtual_page_label()
WP_Hook::apply_filters()
WP_Hook::do_action()
do_action()
Automattic\W\I\U\LegacyRestApiStub::maybe_process_wc_api_query_var()
Automattic\W\I\U\LegacyRestApiStub::parse_legacy_rest_api_request()
call_user_func_array()
Automattic\W\I\U\LegacyRestApiStub::__callStatic()
WP_Hook::apply_filters()
WP_Hook::do_action()
do_action_ref_array()
WP::parse_request()
WP::main()
wp()
require()
There are no filters available to modify the free delivery rule in this file: /bpost-shipping/classes/options/class-wc-bpost-shipping-options-base.php
line 192
Adding a small line of code could provide greater flexibility for shop managers.
public function is_free_shipping( $country_iso_2, $amount, array $free_shipping_coupons ) {
// Apply a filter to determine if free shipping should be applied
$free_shipping = apply_filters('wc_bpost_is_free_shipping', false, $country_iso_2, $amount, $free_shipping_coupons);
return $free_shipping
|| $this->is_free_country_for_amount( $country_iso_2, $amount )
|| $this->has_free_shipping_coupon( $free_shipping_coupons );
}
]]>
Greetings,
When delivering to a pick-up point in France (for example), the shipping method is set to “Pugo international”.
The pick-up point name is displayed during checkout, but is not saved as the company’s name in the order, as it is for Pugo, Shop point and Parcels depot.
That means it does not appear in the address, which causes issues during delivery.
To fix the issue, I added the line in bold, in class-wc-bpost-shipping-delivery-method.php :
public function get_company_name($postal_location, $company)
{
switch ($this->delivery_method) {
case self::DELIVERY_METHOD_PUGO:
case self::DELIVERY_METHOD_PARCELS_DEPOT:
case self::DELIVERY_METHOD_SHOP_POINT:
case self::DELIVERY_METHOD_PUGO_INTERNATIONNAL:
return $postal_location;
case self::DELIVERY_METHOD_REGULAR:
case self::DELIVERY_METHOD_BPACK_EXPRESS:
case self::DELIVERY_METHOD_BPACK_BUSINESS:
default:
return $company;
}
}
If it’s OK for you, can you add that change to the plugin?
Thank you
]]>bonjour, lorsque je sélectionne le point d’enlèvement j’ai ce message d’erreur :
<strong _msttexthash=”38311″ _msthash=”611″>****<strong _msttexthash=”41639″ _msthash=”611″>.com<font _mstmutation=”1″ _msttexthash=”1287858″ _msthash=”610″>?vous a redirigé un trop grand nombre de fois.</font>
et je n’arrive pas à accéder au paiement pour finaliser<font _mstmutation=”1″></font>
<font _mstmutation=”1″></font>
]]>We are experiencing a critical error during the checkout process on our WooCommerce store, which appears to be related to the Bpost shipping plugin. The error is causing disruptions that are preventing sales from going through. We know this because we receive emails from customers indicating they were unable to complete their orders. We attempted to replicate the issue ourselves but have not been successful.
These are a few of many bpost related fatal errors in the woocommerce logs:
2024-07-07T07:36:09+00:00 Critical Uncaught TypeError: WC_BPost_Shipping_Logger::notice(): Argument #2 ($context) must be of type array, null given, called in /data/sites/web/laboiteamusiqueeu/www/wp-content/plugins/bpost-shipping/classes/class-wc-bpost-shipping-hooks.php on line 466 and defined in /data/sites/web/laboiteamusiqueeu/www/wp-content/plugins/mollie-payments-for-woocommerce/vendor/psr/log/Psr/Log/LoggerTrait.php:97
2024-07-04T08:12:25+00:00 Critical Uncaught TypeError: WC_BPost_Shipping_Logger::notice(): Argument #2 ($context) must be of type array, null given, called in /data/sites/web/laboiteamusiqueeu/www/wp-content/plugins/bpost-shipping/classes/class-wc-bpost-shipping-hooks.php on line 466 and defined in /data/sites/web/laboiteamusiqueeu/www/wp-content/plugins/mollie-payments-for-woocommerce/vendor/psr/log/Psr/Log/LoggerTrait.php:97
2024-07-03T10:34:48+00:00 Critical Uncaught Error: Class “WP_Optimize_Page_Cache_Preloader” not found in /data/sites/web/laboiteamusiqueeu/www/wp-content/plugins/wp-optimize/cache/class-wpo-page-cache.php:1435
We would appreciate any recommendations or updates to the plugin that can resolve this error.
]]>Is there anyone else with increased reports of their customers that they get “page not found” when clicking the “choose shipping method” button on the checkout page?
We have had several customers emailing is with this same error, and we can not reconstruct it ourselves.
I already rolled back to the version before the HPOS (since it started around that time), but i’m still getting emails from customers.
Curious to see if anyone else experiencing this or anyone has some ideas to fix/debug this.
]]>Hi there
Recently we have been experiencing issues with the BPOST shipping plugin when trying to create credit notes using the official WPO plugin. We keep receiving this error:
Fatal error: WC_BPost_Shipping_Hooks::get_wc_order(): Return value must be of type WC_Order, Automattic\WooCommerce\Admin\Overrides\OrderRefund returned
Under:
…/public_html/wp-content/plugins/bpost-shipping/classes/class-wc-bpost-shipping-hooks.php (140)
To fix the issue, I can either temporarily disable the plugin and create / download the pdf. I was also able to resolve the issue more permanently by forcing a rollback of the plugin to v3.0.7. All of the newer versions seem to have this issue.
Can you see if it is possible to resolve this issue on your end?
Thanks in advance!
Kind regards
]]>Greetings,
Since the last version of the plugin (v3.1), the class “WC_BPost_Shipping_Logger” extends WC_Logger and implements “LoggerInterface”.
However, in PHP 8.0+, WC_Logger not being compatible with “LoggerInterface” triggers a fatal error for each of its method:
PHP Fatal error: Declaration of WC_Logger::emergency($message, $context = []) must be compatible with Psr\Log\LoggerInterface::emergency(Stringable|string $message, array $context = []): void in .../wp-content/plugins/woocommerce/includes/class-wc-logger.php on line 180
To fix the issue, I can either set the return type for each method of WC_Logger, or remove the implementation of LoggerInterface in your plugin (which seems the best solution).
Can you take a look and fix the issue?
Thank you
]]>Hello, I have a warning about High-Performance Order Storage (HPOS) that appears.
I would like to know if the development of this feature has already been deployed in the bpost plugin.
I see on the woo documentation that the stable release has been done since October 2023.
https://woo.com/document/high-performance-order-storage/
Thanks in advance,
A.H.
]]>Hi we run PHP8 and bPost is outputting some PHP warnings:
Warning: Undefined array key “post_data”
/wp-content/plugins/bpost-shipping/classes/class-wc-bpost-shipping-hooks.php in WC_BPost_Shipping_Hooks::woocommerce_after_shipping_rate_add_shipping_options at line 693
Warning: Undefined array key “bpost_shm_already_called”
/wp-content/plugins/bpost-shipping/classes/class-wc-bpost-shipping-hooks.php in WC_BPost_Shipping_Hooks::woocommerce_after_shipping_rate_add_shipping_options at line 695
Can you please take a look at this? Thanks
]]>Hello,
How do you manage parcels over 20 kilos? In the documentation it says that the plugin will display an error message, but I don’t think that’s a solution. Would it be possible for the plugin to stop displaying orders over 20 kg so that another shipping method can take over?
]]>Hi,
After updating WordPress, the plugins and the theme the bpost shipping options button doesn’t appear on checkout so users get an error message ‘choose a delivery method’ but they can’t and get stuck. After refreshing the page the button does appear and checkout is possible.
How can I solve this that the button appears right away.
Kind regards
Davy
Hello,
the problem began to appear 2 weeks ago, print label showed an error 503. Investigating, the plugin is activated but in the menu settings, the plugin is deactivated (The checkbox ‘Activer?Activer bpost shipping” is uncheck) and showing error 6 – Could not reach server api (something in that matter) if I try to check and save. Credentials remains untouched.
After a while (sometimes minutes or hours) it can be activated again and everything is in order except that I have to fill again the free delivery.
Do you have a solution? It is not a viable situation for my client that handle a lot of deliveries per day.
Thanks in advance.
]]>Hi,
Is anybody able to use the bpost plugin on the current latest WP version (6.4.2)? After selecting a method, I can see some console errors.
https://i.postimg.cc/3Ntpkfr7/Screenshot-from-2024-01-03-16-22-17.png
Thanks!
Fred.
Hi, recently we noticed that in some unknown circumstances the bpost popup is loaded, but the 3 shipping options aren’t shown. Instead we get to see our own 404 page inside the popup.
Very very weird, and it’s not happening always. It seems like the bpost curl services are sometimes down, which results in that 404 error.
A few days again already mailed bpost e-solutions, but no reply so far. Please, answer me. We are losing sales here.
]]>In our Woocommerce order when I click on ‘Shows Label’ underneath Bpost. I get a critical error. Any idea whats causing this? Here’s the error log from my logs:
11-07-2023 @ 09:30:06 - [NOTICE] bpost_shipping_options_validation: bpost order ?: {"shipping_packages":[{"contents":{"f22e4747da1aa27e363d86d40ff442fe":{"key":"f22e4747da1aa27e363d86d40ff442fe","product_id":1939,"variation_id":0,"variation":[],"quantity":1,"data_hash":"b5c1d5ca8bae6d4896cf1807cdf763f0","_cpo_calc_option":false,"_cpo_cart_item_id":"","_cpo_product_image":"","_cpo_data":"","line_tax_data":{"subtotal":[],"total":[]},"line_subtotal":28.95,"line_subtotal_tax":0,"line_total":28.95,"line_tax":0,"data":{}},"3df098038c2b13a15a5d823dc45a6305":{"key":"3df098038c2b13a15a5d823dc45a6305","product_id":260,"variation_id":348,"variation":{"attribute_pa_kleur":"black"},"quantity":1,"data_hash":"3a64e10986826256cb42ecd6813ba1f3","line_tax_data":{"subtotal":[],"total":[]},"line_subtotal":27.95,"line_subtotal_tax":0,"line_total":27.95,"line_tax":0,"_cpo_calc_option":false,"_cpo_cart_item_id":"","_cpo_product_image":"","_cpo_data":"","data":{}}},"contents_cost":56.9,"applied_coupons":[],"user":{"ID":2},"destination":{"country":"BY","state":"Particulier","postcode":"","city":"Linden","address":"Korenbloemstraat 16","address_1":"Korenbloemstraat 16","address_2":"269"},"cart_subtotal":"56.9","shipping_quote_time":1699349406,"rate_cache":2642994761}],"chosen_shipping_methods":["custom_shipping_quote:16"]}
11-07-2023 @ 09:30:06 - [NOTICE] It is not a bpost shipping: ["custom_shipping_quote:16"]
11-07-2023 @ 09:30:16 - [NOTICE] bpost_shipping_options_validation: bpost order ?: {"shipping_packages":[{"contents":{"f22e4747da1aa27e363d86d40ff442fe":{"key":"f22e4747da1aa27e363d86d40ff442fe","product_id":1939,"variation_id":0,"variation":[],"quantity":1,"data_hash":"b5c1d5ca8bae6d4896cf1807cdf763f0","_cpo_calc_option":false,"_cpo_cart_item_id":"","_cpo_product_image":"","_cpo_data":"","line_tax_data":{"subtotal":[],"total":[]},"line_subtotal":28.95,"line_subtotal_tax":0,"line_total":28.95,"line_tax":0,"data":{}},"3df098038c2b13a15a5d823dc45a6305":{"key":"3df098038c2b13a15a5d823dc45a6305","product_id":260,"variation_id":348,"variation":{"attribute_pa_kleur":"black"},"quantity":1,"data_hash":"3a64e10986826256cb42ecd6813ba1f3","line_tax_data":{"subtotal":[],"total":[]},"line_subtotal":27.95,"line_subtotal_tax":0,"line_total":27.95,"line_tax":0,"_cpo_calc_option":false,"_cpo_cart_item_id":"","_cpo_product_image":"","_cpo_data":"","data":{}}},"contents_cost":56.9,"applied_coupons":[],"user":{"ID":2},"destination":{"country":"BY","state":"Particulier","postcode":"","city":"Linden","address":"Korenbloemstraat 16","address_1":"Korenbloemstraat 16","address_2":"269"},"cart_subtotal":"56.9","shipping_quote_time":1699349416,"rate_cache":406654888}],"chosen_shipping_methods":["custom_shipping_quote:16"]}
11-07-2023 @ 09:30:16 - [NOTICE] It is not a bpost shipping: ["custom_shipping_quote:16"]
11-07-2023 @ 09:30:27 - [NOTICE] bpost_shipping_options_validation: bpost order ?: {"shipping_packages":[{"contents":{"f22e4747da1aa27e363d86d40ff442fe":{"key":"f22e4747da1aa27e363d86d40ff442fe","product_id":1939,"variation_id":0,"variation":[],"quantity":1,"data_hash":"b5c1d5ca8bae6d4896cf1807cdf763f0","_cpo_calc_option":false,"_cpo_cart_item_id":"","_cpo_product_image":"","_cpo_data":"","line_tax_data":{"subtotal":[],"total":[]},"line_subtotal":28.95,"line_subtotal_tax":0,"line_total":28.95,"line_tax":0,"data":{}},"3df098038c2b13a15a5d823dc45a6305":{"key":"3df098038c2b13a15a5d823dc45a6305","product_id":260,"variation_id":348,"variation":{"attribute_pa_kleur":"black"},"quantity":1,"data_hash":"3a64e10986826256cb42ecd6813ba1f3","line_tax_data":{"subtotal":[],"total":[]},"line_subtotal":27.95,"line_subtotal_tax":0,"line_total":27.95,"line_tax":0,"_cpo_calc_option":false,"_cpo_cart_item_id":"","_cpo_product_image":"","_cpo_data":"","data":{}}},"contents_cost":56.9,"applied_coupons":[],"user":{"ID":2},"destination":{"country":"BE","state":"","postcode":"3012","city":"Leuven","address":"Kolonel Begaultlaan 9","address_1":"Kolonel Begaultlaan 9","address_2":"269"},"cart_subtotal":"56.9","rate_cache":3452343080}],"chosen_shipping_methods":["bpost_shipping"]}
11-07-2023 @ 09:30:27 - [NOTICE] It is a bpost shipping: ["bpost_shipping"]
11-07-2023 @ 09:30:27 - [NOTICE] bpost_shm_already_called = : []
11-07-2023 @ 09:30:27 - [WARNING] Please, specify a bpost delivery method!: []
11-07-2023 @ 09:30:33 - [NOTICE] bpost_shipping_options_validation: bpost order ?: {"shipping_packages":[{"contents":{"f22e4747da1aa27e363d86d40ff442fe":{"key":"f22e4747da1aa27e363d86d40ff442fe","product_id":1939,"variation_id":0,"variation":[],"quantity":1,"data_hash":"b5c1d5ca8bae6d4896cf1807cdf763f0","_cpo_calc_option":false,"_cpo_cart_item_id":"","_cpo_product_image":"","_cpo_data":"","line_tax_data":{"subtotal":[],"total":[]},"line_subtotal":28.95,"line_subtotal_tax":0,"line_total":28.95,"line_tax":0,"data":{}},"3df098038c2b13a15a5d823dc45a6305":{"key":"3df098038c2b13a15a5d823dc45a6305","product_id":260,"variation_id":348,"variation":{"attribute_pa_kleur":"black"},"quantity":1,"data_hash":"3a64e10986826256cb42ecd6813ba1f3","line_tax_data":{"subtotal":[],"total":[]},"line_subtotal":27.95,"line_subtotal_tax":0,"line_total":27.95,"line_tax":0,"_cpo_calc_option":false,"_cpo_cart_item_id":"","_cpo_product_image":"","_cpo_data":"","data":{}}},"contents_cost":56.9,"applied_coupons":[],"user":{"ID":2},"destination":{"country":"BE","state":"","postcode":"3012","city":"Leuven","address":"Kolonel Begaultlaan 9","address_1":"Kolonel Begaultlaan 9","address_2":"269"},"cart_subtotal":"56.9","rate_cache":3863625372}],"chosen_shipping_methods":["bpost_shipping"]}
11-07-2023 @ 09:30:33 - [NOTICE] It is a bpost shipping: ["bpost_shipping"]
11-07-2023 @ 09:30:33 - [NOTICE] bpost_shm_already_called = : []
11-07-2023 @ 09:30:33 - [WARNING] Please, specify a bpost delivery method!: []
11-07-2023 @ 09:32:34 - [NOTICE] bpost_shipping_options_validation: bpost order ?: {"shipping_packages":[{"contents":{"f22e4747da1aa27e363d86d40ff442fe":{"key":"f22e4747da1aa27e363d86d40ff442fe","product_id":1939,"variation_id":0,"variation":[],"quantity":1,"data_hash":"b5c1d5ca8bae6d4896cf1807cdf763f0","_cpo_calc_option":false,"_cpo_cart_item_id":"","_cpo_product_image":"","_cpo_data":"","line_tax_data":{"subtotal":[],"total":[]},"line_subtotal":28.95,"line_subtotal_tax":0,"line_total":28.95,"line_tax":0,"data":{}},"3df098038c2b13a15a5d823dc45a6305":{"key":"3df098038c2b13a15a5d823dc45a6305","product_id":260,"variation_id":348,"variation":{"attribute_pa_kleur":"black"},"quantity":1,"data_hash":"3a64e10986826256cb42ecd6813ba1f3","line_tax_data":{"subtotal":[],"total":[]},"line_subtotal":27.95,"line_subtotal_tax":0,"line_total":27.95,"line_tax":0,"_cpo_calc_option":false,"_cpo_cart_item_id":"","_cpo_product_image":"","_cpo_data":"","data":{}}},"contents_cost":56.9,"applied_coupons":[],"user":{"ID":2},"destination":{"country":"BE","state":"Particulier","postcode":"3012","city":"Leuven","address":"Kolonel Begaultlaan 9","address_1":"Kolonel Begaultlaan 9","address_2":"269"},"cart_subtotal":"56.9","rate_cache":3716973732}],"chosen_shipping_methods":["bpost_shipping"]}
11-07-2023 @ 09:32:34 - [NOTICE] It is a bpost shipping: ["bpost_shipping"]
11-07-2023 @ 09:32:34 - [NOTICE] bpost_shm_already_called = : ["mollie_wc_gateway_bancontact","mollie_wc_gateway_paypal"]
11-07-2023 @ 09:32:34 - [WARNING] Please, specify a bpost delivery method!: []
11-07-2023 @ 09:32:41 - [NOTICE] bpost_shipping_options_validation: bpost order ?: {"shipping_packages":[{"contents":{"f22e4747da1aa27e363d86d40ff442fe":{"key":"f22e4747da1aa27e363d86d40ff442fe","product_id":1939,"variation_id":0,"variation":[],"quantity":1,"data_hash":"b5c1d5ca8bae6d4896cf1807cdf763f0","_cpo_calc_option":false,"_cpo_cart_item_id":"","_cpo_product_image":"","_cpo_data":"","line_tax_data":{"subtotal":[],"total":[]},"line_subtotal":28.95,"line_subtotal_tax":0,"line_total":28.95,"line_tax":0,"data":{}},"3df098038c2b13a15a5d823dc45a6305":{"key":"3df098038c2b13a15a5d823dc45a6305","product_id":260,"variation_id":348,"variation":{"attribute_pa_kleur":"black"},"quantity":1,"data_hash":"3a64e10986826256cb42ecd6813ba1f3","line_tax_data":{"subtotal":[],"total":[]},"line_subtotal":27.95,"line_subtotal_tax":0,"line_total":27.95,"line_tax":0,"_cpo_calc_option":false,"_cpo_cart_item_id":"","_cpo_product_image":"","_cpo_data":"","data":{}}},"contents_cost":56.9,"applied_coupons":[],"user":{"ID":2},"destination":{"country":"BE","state":"Particulier","postcode":"3012","city":"Leuven","address":"Kolonel Begaultlaan 9","address_1":"Kolonel Begaultlaan 9","address_2":"269"},"cart_subtotal":"56.9","rate_cache":849202870}],"chosen_shipping_methods":["local_pickup:2"]}
11-07-2023 @ 09:32:41 - [NOTICE] It is not a bpost shipping: ["local_pickup:2"]
11-07-2023 @ 09:33:45 - [NOTICE] bpost_shipping_options_validation: bpost order ?: {"shipping_packages":[{"contents":{"f22e4747da1aa27e363d86d40ff442fe":{"key":"f22e4747da1aa27e363d86d40ff442fe","product_id":1939,"variation_id":0,"variation":[],"quantity":1,"data_hash":"b5c1d5ca8bae6d4896cf1807cdf763f0","_cpo_calc_option":false,"_cpo_cart_item_id":"","_cpo_product_image":"","_cpo_data":"","line_tax_data":{"subtotal":[],"total":[]},"line_subtotal":28.95,"line_subtotal_tax":0,"line_total":28.95,"line_tax":0,"data":{}},"3df098038c2b13a15a5d823dc45a6305":{"key":"3df098038c2b13a15a5d823dc45a6305","product_id":260,"variation_id":348,"variation":{"attribute_pa_kleur":"black"},"quantity":1,"data_hash":"3a64e10986826256cb42ecd6813ba1f3","line_tax_data":{"subtotal":[],"total":[]},"line_subtotal":27.95,"line_subtotal_tax":0,"line_total":27.95,"line_tax":0,"_cpo_calc_option":false,"_cpo_cart_item_id":"","_cpo_product_image":"","_cpo_data":"","data":{}}},"contents_cost":56.9,"applied_coupons":[],"user":{"ID":2},"destination":{"country":"BE","state":"","postcode":"3012","city":"Leuven","address":"Kolonel Begaultlaan 9","address_1":"Kolonel Begaultlaan 9","address_2":"269"},"cart_subtotal":"56.9","rate_cache":1131859569}],"chosen_shipping_methods":["local_pickup:2"]}
11-07-2023 @ 09:33:45 - [NOTICE] It is not a bpost shipping: ["local_pickup:2"]
11-07-2023 @ 10:57:19 - [WARNING] The order does not contain order reference: {"order_id":4740}
11-07-2023 @ 10:57:30 - [WARNING] The order does not contain order reference: {"order_id":4740}
11-07-2023 @ 10:58:03 - [WARNING] The order does not contain order reference: {"order_id":4738}
11-07-2023 @ 10:58:40 - [WARNING] The order does not contain order reference: {"order_id":4730}
11-07-2023 @ 10:59:26 - [WARNING] The order does not contain order reference: {"order_id":4740}
11-07-2023 @ 10:59:49 - [WARNING] The order does not contain order reference: {"order_id":4740}
11-07-2023 @ 12:29:21 - [WARNING] The order does not contain order reference: {"order_id":4740}
11-07-2023 @ 12:30:02 - [WARNING] The order does not contain order reference: {"order_id":4740}
11-07-2023 @ 12:30:41 - [WARNING] The order does not contain order reference: {"order_id":4738}
11-07-2023 @ 12:52:19 - [WARNING] The order does not contain order reference: {"order_id":4740}
11-07-2023 @ 12:52:41 - [WARNING] The order does not contain order reference: {"order_id":4738}
11-07-2023 @ 12:57:24 - [WARNING] The order does not contain order reference: {"order_id":4740}
11-07-2023 @ 12:57:44 - [WARNING] The order does not contain order reference: {"order_id":4738}
11-07-2023 @ 12:59:15 - [WARNING] The order does not contain order reference: {"order_id":4740}
11-07-2023 @ 13:14:54 - [WARNING] The order does not contain order reference: {"order_id":4740}
11-07-2023 @ 13:16:28 - [WARNING] The order does not contain order reference: {"order_id":4740}
11-07-2023 @ 13:58:00 - [WARNING] The order does not contain order reference: {"order_id":4740}
11-07-2023 @ 14:00:14 - [WARNING] The order does not contain order reference: {"order_id":4740}
11-07-2023 @ 14:01:01 - [WARNING] The order does not contain order reference: {"order_id":4740}
11-07-2023 @ 14:05:26 - [WARNING] The order does not contain order reference: {"order_id":4740}
11-07-2023 @ 14:06:42 - [WARNING] The order does not contain order reference: {"order_id":4738}
11-07-2023 @ 14:08:28 - [WARNING] The order does not contain order reference: {"order_id":4740}
11-07-2023 @ 14:33:51 - [WARNING] The order does not contain order reference: {"order_id":4740}
11-07-2023 @ 14:36:41 - [WARNING] The order does not contain order reference: {"order_id":4740}
11-07-2023 @ 14:40:42 - [WARNING] The order does not contain order reference: {"order_id":4740}
]]>
Hello
Can you please help me ?
I have a fatal error when I’m trying to download the shipping labels from my website :
Fatal error: Uncaught Exception: File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini file or by post_max_size being defined as smaller than upload_max_filesize in php.ini.
in?/home/customer/www/xxx.be/public_html/wp-content/plugins/bpost-shipping/classes/label/class-wc-bpost-shipping-label-attachment.php?on line?84
Call stack:
WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Attachment::create_attachment()
WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Attachment::get_url()
WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Retriever::get_label_attachment_url()
WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Retriever::get_labels_contents()
WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Controller::load_template()
WC_BPost_Shipping_Hooks::bpost_virtual_page_label()
WP_Hook::apply_filters()
WP_Hook::do_action()
do_action()
WC_API::handle_api_requests()
WP_Hook::apply_filters()
WP_Hook::do_action()
do_action_ref_array()
WP::parse_request()
WP::main()
wp()
require()
Hello,
Version 3.0 blocks checkout confirmation and does not allow you to finalize a purchase, even for digital products without delivery. Error message : “Erreur lors du traitement de la commande. Veuillez essayer de nouveau.”
I have deactivated the plugin in production and everything works correctly again to finalize the order. The error comes from the module.
I have the module active on my staging version, which is exactly the same as the production version, so I can test it.
All modules on our site are up to date.
Thanks for your help
]]>When do you plan on releasing the version that is compatible with the yet to be released HPOS upgrade from woocommerce.
I have plenty plugins and at this point the bpost plugin is the only one that has not been updated yet. It would help me a lot if you can give me a date when this release would happen.
For a rather large client of ours, we have a webshop. On the checkout page we no longer have an option to select a bpost pickup-point.
When looking at the console logs, we found several errors.
Uncaught TypeError: a is undefined
<anonymous> https://shippingmanager.bpost.be/ShmFrontEnd/shm.js?ver=2.3.32:7
EventListener.handleEvent* https://shippingmanager.bpost.be/ShmFrontEnd/shm.js?ver=2.3.32:7
11
shm.js:7:194
<anoniem> https://shippingmanager.bpost.be/ShmFrontEnd/shm.js?ver=2.3.32:7
????(Async: EventListener.handleEvent)
????<anoniem> https://shippingmanager.bpost.be/ShmFrontEnd/shm.js?ver=2.3.32:7
WordPress 6.1, Woocommerce 7.6.1 and Bpost Shipping 2.3.32
This is rather urgent because clients of the webshop can no longer select a pickup-point…
]]>When confirming the order, the pop-up ‘bpost pop-in is opening’ stays for about 30 seconds on the page before the pop-up shows. Is there a reason why this takes so long?
]]>Hi
I use the Bpost shipping plugin to do the shipping. I have set that if users order above 50 euros, shipping is free. Now the shipping cost remains optional to indicate. How can I get rid of it (only if the amount exceeds 50 euros)?
Thank you in advance!
Kind regards
]]>Hello,
I receive an answer: “Invalid XML-response” during checkout. This happens after choosing a pick-up point, when you are normally redirected to the payment page. It only happens in this case. This does not happen when the user chooses home delivery or parcel lockers.
]]>For some orders, we are unable to download labels from the order page.
We get this error:
AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Exception: File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini file or by post_max_size being defined as smaller than upload_max_filesize in php.ini. in /data/sites/web/examplebe/www/wp-content/plugins/bpost-shipping/classes/label/class-wc-bpost-shipping-label-attachment.php:84\nStack trace:\n#0 /data/sites/web/examplebe/www/wp-content/plugins/bpost-shipping/classes/label/class-wc-bpost-shipping-label-attachment.php(113): WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Attachment->create_attachment(‘/data/sites/web…’)\n#1 /data/sites/web/examplebe/www/wp-content/plugins/bpost-shipping/classes/label/class-wc-bpost-shipping-label-retriever.php(132): WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Attachment->get_url()\n#2 /data/sites/web/examplebe/www/wp-content/plugins/bpost-shipping/classes/label/class-wc-bpost-shipping-label-retriever.php(107): WC_BPost_Shipping\Label\WC_BPost_Shipping_Lab…’
Server Info: Apache
PHP Version: 8.0.28
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 20000
cURL Version: 7.74.0
OpenSSL/1.1.1n
SUHOSIN Installed: –
MySQL Version: 5.7.40-43-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?
The temporary file /data/sites/web/examplebe/tmp/64141d6128a16-sURtX8.tmp is indeed empty.
]]>Hi everybody that read this post,
Does anyone use the DIVI theme with the bpost plugin and for who it works?
I have a malfunction between the DIVI theme and the plugin of bpost .
To test it from scratch I created a test woocommerce site. It is a site that includes only the latest versions of WordPress (6.1.1), Woocommerce (7.4.1), the bpost plugin (2.3.26) the DiviBuilder theme and just an additional theme “Twenty Twenty-Two” for the demonstration, nothing else.
To start the test, I activate the “Twenty Twenty-Two” theme, I go to the shop, I add a product to my basket, I go to my basket, I validate the order, I initialize the delivery information , I click on the order button and this is where the bpost plugin is activated, it displays a window allowing the customer to select his delivery method.
So far so good, that’s how it should work.:)
Now if I activate the Divi theme, and do exactly the same thing again, when the bpost plugin should display the window allowing the customer to select his delivery method, well, nothing happens, it’s stuck somewhere.
Does anyone have the solution please? Or a workaround ?
Thanks in advance.
Kiwi.
]]>Using the link with Shipment Manager, Woocommerce shows only (tax/btw) for the shipping value, not the tax on the total order value.
Our woocommerce is defined ‘tax included’. Shipping Manager is also tax included. Why is total then only showing tax of the shipping and how to resolve.
Please reply to my ticket so i can send you screenshots to clarify.
thx,Olivier
]]>Hello,
I try to set up this plugin but I encounter issue.
I entered the credentials but I get this message after save:
The credentials seem wrong. Please check them in your Shipping Manager (https://www.bpost.be/ShmBackEnd/private)
It seems that this url is not valid anymore.
Could you help me to fix this one?
Thanks,
Lo?c
Upgraded to latest WordPress 6.1.1 caused the checkoutpage to mallfunction.
Ship to other address is always active when the bpost plugin is enabled, causing it to fail the per-checks.
Even when the plugin is not active in woocommerce.
Hi,
the checkout page is not working correct anymore when updating woocommerce higher than version 5.2.3 and or version 5.7.5 of WordPress.
Several of my webshops are stuck, I cannot update with the plugin enabled, when disabling the plugin everything works fine.
The add coupon field is not working and changing the Country field is also not working when plugin is enabled.
In Developer tools following issues pop-up:
Uncaught TypeError: Cannot read properties of undefined (reading 'apply')
at e.<computed> (jquery-migrate.min.js?ver=3.3.2:2:1205)
at s.fn.init.find (shm.js?ver=2.3.26:2:23691)
at Object.init_payment_methods (checkout.min.js?ver=6.5.1:1:2102)
at Object.init (checkout.min.js?ver=6.5.1:1:1800)
at HTMLDocument.<anonymous> (checkout.min.js?ver=6.5.1:1:14463)
at j (shm.js?ver=2.3.26:2:27295)
at Object.fireWith [as resolveWith] (shm.js?ver=2.3.26:2:28108)
at Function.ready (shm.js?ver=2.3.26:2:29942)
at HTMLDocument.J (shm.js?ver=2.3.26:2:30308)
jquery-migrate.min.js?ver=3.3.2:2 Uncaught TypeError: Cannot read properties of undefined (reading 'apply')
at e.<computed> (jquery-migrate.min.js?ver=3.3.2:2:1205)
at s.fn.init.find (shm.js?ver=2.3.26:2:23691)
at Object.init_payment_methods (checkout.min.js?ver=6.5.1:1:2102)
at Object.success (checkout.min.js?ver=6.5.1:1:9182)
at j (shm.js?ver=2.3.26:2:27295)
at Object.fireWith [as resolveWith] (shm.js?ver=2.3.26:2:28108)
at x (shm.js?ver=2.3.26:4:22061)
at XMLHttpRequest.b (shm.js?ver=2.3.26:4:25980)
sabrinack.com/:1 Access to XMLHttpRequest at 'https://app-directory.s3.amazonaws.com/hootlet/launched-app-directory-apps.json' from origin 'https://sabrinack.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
app-directory.s3.amazonaws.com/hootlet/launched-app-directory-apps.json:1 Failed to load resource: net::ERR_FAILED
jquery-migrate.min.js?ver=3.3.2:2 Uncaught TypeError: s.event.addProp is not a function
at s.event.fix (jquery-migrate.min.js?ver=3.3.2:2:7659)
at HTMLBodyElement.dispatch (shm.js?ver=2.3.26:3:8039)
at r.handle (shm.js?ver=2.3.26:3:5252)
Thanks in advance!!
Kind regards,
]]>We had an (guest) order where customer entered their full name, except they entered it the other way around: last name in first name field, first name in last name field.
This should not be a problem on the label, but in this case it was: only the first name was printed on the label, which caused the recipients’ font desk to refuse the package as there was no last name.
In shipping manager, I do see there is a first and last name recorded, but when printing the label directly from SM there is no full name either.
As this was a package for France, I do see that it is being carried by La Poste (as a subsidiary?) and it is no regular Bpost label.
Just to give all the details: the customer entered her street name, but it had a comma in front: I’m just thinking that this might cause a field to be skipped in the creation of the label. The comma is printed on the label before the street name.
We are using the latest version of the plugin.
]]>